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We try to fix election polling (update)

Planet Money

29m
Transcript

Original podcast

Summary

Written by a model from the transcript; not yet reviewed.

Election polling has entered a period of crisis driven by plunging response rates and the difficulty of reaching representative samples over the phone. Revisiting a 2022 reporting trip to the Marist College Polling Center, the hosts explore the historical blunders of polling—from The Literary Digest's flawed 1936 subscriber survey to the Dewey-Truman disaster—and examine how modern pollsters grapple with lower contact rates and stricter FCC rules on cell phone robodials. The episode also tests an alternative polling method using the wisdom of crowds to see if asking about network predictions and social circles can improve election forecasts.

  • Keep your spirits high and sound upbeat when calling respondents to increase survey completion rates. 3:59
  • Use simple random sampling with about 100 individuals to make clear generalizations about a group. 12:30
  • Account for demographic and geographic skews in difficult samples by applying mathematical weighting to the collected data. 22:53
  • Incorporate wisdom of crowds questions about social networks and predictions to capture broader community insights. 24:30

Chapters

  1. 0:00
    Episode Sponsor Intro

    The episode opens with the HubSpot sponsorship message.

  2. 1:09
    Visit to Marist College Polling Center

    The team travels to Poughkeepsie to observe real polling operations.

  3. 1:40
    Training Call Techniques

    Pollster Daniela Charter teaches the hosts phone‑dialing scripts and persuasive phrases.

  4. 7:35
    Historical Polling Blunders

    Barbara Carvalho explains the 1936, 1948, and 1960 polling failures and their lessons.

  5. 12:24
    Random Sampling & Telephone Revolution

    The evolution from manual sampling to random telephone surveys is described.

  6. 16:02
    Modern Challenges to Phone Polling

    Declining response rates, FCC rules, and demographic gaps threaten traditional polling.

  7. 22:34
    Innovative Solutions: Texting & Weighting

    Pollsters are experimenting with texting and statistical weighting to improve representativeness.

  8. 24:06
    Wisdom of Crowds Experiment

    Marist tests new questions that ask respondents about their social circles’ voting intentions.

  9. 27:44
    Results & Future Outlook

    Early results show promise, and pollsters plan to refine the approach for upcoming elections.

  10. 32:00
    Episode Wrap‑Up & Sponsor Messages

    Hosts conclude, share future events, and the episode ends with sponsor ads.

Highlights

  • 2:48

    Magic Phrases for Phone Pollingstrategy

    Trainers at Marist College explain specific phrases like let's try a few and see how it goes to keep reluctant respondents on the line during cold calls.

  • 7:35

    The Literary Digest 1936 Blunderstory

    The Literary Digest mailed millions of surveys to car and home owners, incorrectly predicting an Alf Landon landslide because their sample was wealthier than average.

  • 8:50

    George Gallup and Representative Samplesinsight

    George Gallup proved that interviewing a small, carefully chosen fraction of the population yields far more accurate results than surveying millions of unrepresentative respondents.

  • 12:30

    The Power of Simple Random Samplinginsight

    Barbara Carvalho explains that simple random sampling of about 100 individuals allows pollsters to make surprisingly accurate generalizations about a population.

  • 16:36

    FCC Rules and Cell Phone Costsdata

    A 2015 FCC rule banning robodials to cell phones forced polling centers to manually dial numbers, tripling their operating costs.

  • 24:06

    Testing Wisdom of Crowds Questionsstrategy

    The hosts attempt to supplement traditional polling by asking participants to predict election outcomes and report how their social circles plan to vote.

  • 27:23

    Marist 2022 Midterm Accuracydata

    Marist's traditional poll accurately estimated that House Republicans would win the national vote by three percentage points, closely matching the actual 2.8 point margin.

Quotes

  • “The Literary Digest asked these millions of people who they were going to vote for.”
    Unnamed speaker · 8:26
  • “Just pick randos. Just close your eyes and pick people at random.”
    Unnamed speaker · 12:24
  • “The first question is, who do you think will win?”
    Unnamed speaker · 24:19
  • “People just don't want to pick up their phones, or they screen their calls.”
    Unnamed speaker · 19:37
  • HubSpot 0:00–0:16
  • Ethos 5:21–5:46
  • BetterHelp 5:49–6:12
  • Capital One 6:12–6:26
  • Babson College 17:51–18:20
  • HubSpot 18:21–18:46
  • Capital One 18:25–19:00
  • Mint Mobile 32:44–33:03
  • Bow and Branch 33:09–33:35

About this episode

Polling is facing an existential crisis. People aren't picking up the phone. Nobody wants to talk to pollsters. Trust is on the line. We pluck a solution from the economics canon and convince a polling firm to let us test it. Today on the show, we head to Marist College — home of the Marist Poll — to learn how to be pollsters ourselves. We learn the great moments in polling history, the latest science of polling, and find out all the tricks that pollsters use to get people to finish their surveys. Then we get on the phone and give it a try ourselves. And offer some of our own solutions. This episode was originally published https://www.npr.org/2022/11/04/1134434712/planet-money-tries-election-polling before the 2022 midterm elections. We have an update on our idea to save polling, which Marist is still testing, and we find out what it might be able to tell us about the 2026 midterms. Music: "Partyline https://npr.sourceaudio.com/track/22447336, "The Danzig Connection https://npr.sourceaudio.com/track/38874305, and "Saku https://npr.sourceaudio.com/track/41204479" Read: Our book:Planet Money: A Guide to the Economic Forces That Shape Your Life https://lnk.to/i3AukBdD Our weekly longformPlanet Money newsletter https://n.pr/3zrFvUB Our weeklyIndicator round-up newsletter https://www.npr.org/newsletter/indicator Follow: Instagram https://n.pr/3FqLuws TikTok https://n.pr/3sGZdrq YouTube https://lnk.to/iCVDaW3C Facebook https://n.pr/3h92GwS This update was produced by Emma Peaslee with help from Sam Yellowhorse Kesler. It was mastered by Gilly Moon with help from Cena Loffredo. The original episode was edited by Jess Jiang. Alex Goldmark is Planet Money’s executive producer. Support public media with NPR+ and enjoy perks for over 25 podcasts like this one. This show’s perks include bonus episodes and sponsor-free listening. Learn more atplus.npr.org http://plus.npr.org/. See pcm.adswizz.com https://pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences. NPR Privacy Policy https://www.npr.org/about-npr/179878450/privacy-policy

Transcript

0:00
29:59

5,512 words · 8 speakers

Topics

  • The Literary Digest
  • NPR
  • Marist College
  • Poughkeepsie
  • New York

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