5 questions that can save you from a bad purchase

Sometimes we buy things that we later regret: a new sweater that's already falling apart, or a thrifted "vintage" vase that turns out to be a mass-produced dupe. In the moment, it's difficult to resist the temptation of making a purchase. But with a few pointed questions, you can make sure you've done your due diligence. This episode, financial experts offer a framework to help you decide whether or not something is worth buying. This episode originally published Dec.18, 2024. Follow us on Instagram: @nprlifekit https://www.instagram.com/nprlifekit/?hl=en Sign up for our newsletter here. https://www.npr.org/newsletter/life-kit Have an episode idea or feedback you want to share? Email us at [email protected] mailto:[email protected] Support public media with NPR+ and enjoy perks for over 25 podcasts like this one. This show’s perks include sponsor-free listening and convenient playlists of popular help topics like personal finance, getting healthy, and more. Learn more at plus.npr.org http://plus.npr.org/. See pcm.adswizz.com https://pcm.adswizz.com for information about our collection and use of personal data for sponsorship and to manage your podcast sponsorship preferences. NPR Privacy Policy https://www.npr.org/about-npr/179878450/privacy-policy

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:01Speaker 00

  This week on Up First, the midterms, less than 15 days away. President Trump, Vice President J.D. Vance, and former President Obama, all crisscrossing the country, rallying voters in key races from Michigan to Georgia to North Carolina. Join us every morning as we guide you through the home stretch of this election season, Up First, on the NPR app or wherever you get your podcasts.

• 0:24Marielle Segarra?

  You're listening to Life Kit from NPR.

• 0:29Marielle Segarra?

  Hey, everybody, it's Marielle. I've been getting a lot of desperate sounding emails lately. OK, some are desperate, some are demanding, even vaguely threatening. Here's a sampling of subject lines. "Time is running out on the best deals of the year. Our biggest sale ends tonight. Last day, $55 off. You deserve it. Take up to $23.43 off your next order. Our sale is still on."

• 1:00Marielle Segarra?

  Y'all, everybody wants my money and yours. The question is, what do I want? And what do you want? How do we actually want to spend our money? There are so many moments of the day where retailers are going to try to sell you stuff. And we at Life Kit thought it was worth coming up with a framework. You know, a "should I buy this thing?", a list of questions to ask yourself and details to consider before you tap your credit card or click that "buy now" button. In this episode, I'll lay out that framework with the help of our experts. And hopefully, it'll help you tune out some of the noise. Seriously, retailers, would you leave me alone?

• 1:42Speaker 02

  Stay tuned for the following announcements and messages from our sponsors. This message comes from Thumbtack. Some tasks can feel easy, but home projects can bring second guesses. Is that noise normal? Is that water damage? Who should be called? That's where Thumbtack comes in. Just upload a photo or voice note, and it uses AI-powered search to match with the right, top-rated local pro. So instead of guessing, there's clarity and confidence when hiring. For your next home project, try Thumbtack. Hire the right pro today.

• 2:16Speaker 03

  Hey, it's Ray from Car Talk. Are you tired of all the depth and thoughtful care that goes into NPR shows? Want some good old-fashioned goofing around and stumbling to figure out what's going on? Well, I've been taking occasional car questions again. You can hear them by signing up for NPR Plus, along with lots of other bonus content. Just go to plus.npr.org.

• 2:38Marielle Segarra?

  This election season, let the NPR Politics podcast save your time and your sanity. We'll help you understand key races, which polls you can safely ignore, and what might happen if power shifts in Congress. Our short, daily episodes come out every afternoon, so you can spend less time scrolling through each chaotic news cycle. Make NPR Politics your hub for midterm election coverage. Follow our podcast on the NPR app or wherever you get your podcasts. Whatever point you're at in the buying process, lazily browsing your favorite retailer's website while also watching something on TV, or at the store, in those aisles right before the register where they place the stuff they want you to buy on impulse, stop and ask yourself, "Do I need this, or do I just want it?"

• 3:22Marielle Segarra?

  This is an important distinction, and it's our Takeaway One.

• 3:26Marielle Segarra?

  Asia Evans is a licensed mental health counselor and financial therapist. And she says needs are basic: food, shelter, transportation, healthcare, clothing, shoes.

• 3:38Speaker 04

  If you needed to live, then that is a need.

• 3:41Marielle Segarra?

  There's a gray area here, of course, for clothing. If you have enough clothing to survive in your environment, but you would just like more, then you're moving into want territory.

• 3:50Speaker 04

  It's kind of like, yes, I know I have five black sweaters, but it doesn't have buttons on it, and I want one with buttons. That is a want.

• 3:58Marielle Segarra?

  And she says there's nothing wrong with wanting something.

• 4:01Speaker 04

  I don't want to vilify wanting a better pair of rain boots, or wanting a new pair of shoes, or wanting to look really fabulous when you go out with your friends. There's definitely nothing wrong with it, but we need to be able to decipher what the difference between a want and a need is.

• 4:18Marielle Segarra?

  Separating the needs from the wants will help you prioritize when you're making purchases with limited funds. And most of us have limited funds. At Life Kit, we've done episodes about budgeting, and you should definitely check those out. What I'll say here is, every once in a while, do the math. How much money are you making? Then subtract your fixed costs, whatever you spend on basic needs like housing, groceries, transportation. Also, subtract any debt payments you're making for a credit card or a student loan, for instance. What's left over? You'll use that to save for an emergency fund, or for vacation, or for your other financial goals. And what's left after that is your everyday fun budget. OK, so back to this particular item you're considering.

• 5:01Marielle Segarra?

  If it falls into the want category, next you're going to ask yourself, "Why do I want this thing?" Maybe you want a new pair of rain boots because it's been raining a lot this year and your sneakers keep getting wet on your walks home. That's understandable. But it's worth considering whether you have other reasons.

• 5:17Speaker 04

  Wanting it because you want people to look at you a certain way, and having this item or this piece of clothing may signify something to somebody else. That is when we're starting to get to like, all right, is this for you? Is this for somebody else? Why does that feel important? Does your self-esteem feel better when you feel like you're walking around in the latest and greatest? Like, that's where the juicy stuff starts to happen.

• 5:42Marielle Segarra?

  This brings us to Takeaway Two. Before you buy something, pause and check in with yourself.

• 5:47Speaker 04

  Am I upset right now? Am I trying to celebrate? Yeah, am I hungry, angry, lonely, tired? The acronym HALT is pretty popular for people to just kind of take a state of your emotional well-being when you find yourself going into shopping behaviors.

• 6:04Marielle Segarra?

  I've noticed that sometimes I'm just feeling spendy, like I'm ready to go buy something. Usually, it's a little vintage treasure or antique. And if there's nothing I want to buy, then I want to eat some chocolate instead, or just do something that feels good. Sometimes, and maybe y'all can relate to this, I don't actually want to own a new thing. I just want to buy it, to go through the act of discovering it and making a purchase.

• 6:29Speaker 04

  And that's that also familiar dopamine rush of searching something out, of hunting for it, if you will. That anticipation is very exciting to our brains.

• 6:40Marielle Segarra?

  Asia says there are signs that you're shopping as retail therapy, rather than because you actually need or even truly want to own a new thing.

• 6:48Speaker 04

  I would first look at frequency. How often are you shopping in that kind of way? Is it intentional, is another question I would ask. If you find yourself doing this over and over and over and over again, that this is something that's happening multiple times a week, every single weekend you are driving upstate to go to the different antiques to search, then we have to peel back another layer and ask what's going on.

• 7:11Marielle Segarra?

  Again, we're not trying to shame ourselves here for feeling spendy or for buying things. But if you're constantly, mindlessly spending on stuff you don't even really want, you can undermine your financial goals and make it harder to build a life that you love.

• 7:28Marielle Segarra?

  OK, next up, Takeaway Three is to ask yourself, "Does this item fit with my lifestyle? And particularly, am I willing to do what it takes to own this thing?" Brian Vines is a deputy editor of special projects at Consumer Reports. On Saturdays, he puts on music and cleans his house. His stairs have carpet on them, and he doesn't have one of those little handheld vacuums. He has an old Hoover that he's had for eight years. It still works great.

• 7:53Speaker 05

  But it's not very good with going up the stairs because I'm literally holding this big vacuum cleaner, the base in one hand and the handle in the other hand, going on each individual stair. So every week, I debate with myself, "Should I buy a handheld vacuum cleaner to clean these stairs?"

• 8:17Marielle Segarra?

  And his answer every week is no.

• 8:20Speaker 05

  I cannot have a single-purpose vacuum cleaner in my world. I don't want the expense. I don't want to acquire it. I don't have any place to put it. It is a dialogue that goes on in my brain because I know that things could be easier. But I'm not willing to take on the real price of that ease.

• 8:44Marielle Segarra?

  So Brian says, if you're considering a purchase, ask yourself, "Do I have somewhere to put this? Is it going to crowd my closet space? Maybe it will, and that's worth it to you.

• 8:53Speaker 05

  Factor in what your lifestyle is. Like, are you a senior who maybe this could be advantageous for you? Do you have limited mobility or strength and dexterity where it's just not possible for you to do what I do with my able-bodied privilege of holding my heavy vacuum cleaner and spot-checking the stairs?

• 9:16Marielle Segarra?

  Now, let's say you want to make an even bigger purchase, to get a dishwasher, or a new sink, or something like that. You've got to ask yourself, "What will this entail? And what will the installation cost?"

• 9:26Speaker 05

  How old is your plumbing? Do you really want to get into pulling on this thread if it's going to unravel $2,000 worth of expenses for you with your water line and your electric?

• 9:40Marielle Segarra?

  Also, ask, "Do I want to deal with the upkeep, especially for appliances? Can I afford repairs and replacement parts?" Before making a big purchase, make sure you understand what repairs would entail. Email the company or ask a sales associate. Is this item repairable? And what would the process look like?

• 9:57Speaker 05

  Do I have to call the manufacturer? Is there a local person? Is there an authorized dealer or repair person where I can compare prices?

• 10:06Marielle Segarra?

  You can also look for info about this in a retailer's frequently asked questions. And do a quick search online to see what other people's repair experiences were like.

• 10:15Marielle Segarra?

  We'll have more Life Kit after the break.

• 10:21Marielle Segarra?

  Stay tuned for the following announcements and messages from our sponsors.

• 10:25Speaker 02

  This message comes from Thumbtack. Recommendations can be great. Maybe someone recommended this podcast and here you are. But home projects are different. If a podcast isn't your thing, you lose a few minutes. If you hire your cousin's neighbor to mount your TV, you might end up with a lopsided screen and wall damage. That's why Thumbtack works. It matches people with top rated local pros. With photos, reviews, and credentials all in one place. For your next home project, try Thumbtack. Hire the right pro today. This message comes from Google Workspace with Gemini. One subscription that does it all. Personalized AI and premium business versions of Gmail, Google Docs, Drive, and

• 11:06Speaker 02

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• 11:15Marielle Segarra?

  Once you've decided that you are going to buy an item, a dishwasher, a new pair of shoes, whatever, maybe it's a need or it's a want, but you're okay with that. The next step, takeaway four, shop around. Do your research. Consider whether this model or product is the right version of this item for you. First of all, I want to say, most purchases are not urgent. So if you find yourself feeling that urgency because of retailers shouting at you in your email inbox, or because of all the pretty outfits you've saved on Pinterest, take a deep breath, especially if this is a want. You have time to mull this over. So you're going to look at reviews of the product, but make sure you're considering a mix of opinions and using resources you trust.

• 11:58Speaker 05

  The first thing you're going to want to do is not log on to an unboxing video, or go to some kind of goofy experiential review of someone who got paid to do one.

• 12:13Marielle Segarra?

  Consumer Reports, where Brian works, has dozens of laboratories where their staff put products through their paces.

• 12:19Speaker 05

  We bought $32 million worth of products last year that we went out with secret shoppers and got, just like you or I. We went into stores, put our credit card down, walked out, took them back to the labs.

• 12:32Marielle Segarra?

  Other journalistic outlets that do this kind of research, Wirecutter, Good Housekeeping, Popular Mechanics, Tech Radar. Now, just a heads up, that Consumer Reports and all these other outlets do make money from the purchase links on their websites. What you want to do is make sure you understand how the outlet or reviewer is making money and that you feel okay about that. And there are lots of options for reviewers, depending on the product you're looking for. Brian says you can also ask the people in your life for product recommendations.

• 13:01Speaker 05

  Call your rich aunt who buys all of the things that you're interested in having and see if she actually likes it. Call the person you know who is the most cost conscious and ask them the questions.

• 13:15Marielle Segarra?

  Consider quality and durability. Like, if a product is made from fabric, is this a material that tends to last a long time? Will it quickly pill or become threadbare? If you're not sure, look up the materials. They should be listed in a product description or on the physical product tag. Also, again, look at reviews. See what other folks have experienced. And whenever you can, take a product for a spin. Let's say it's a mattress. Find out what the return policy is and how long you get to try it out. And as you're looking over specific models and products, make sure you understand a retailer's return and warranty policies. Though Brian tells me you can ask if they'll bend the rules for you, but that's a whole other episode.

• 13:57Marielle Segarra?

  Takeaway five, figure out how much you're willing to spend on this product. I told Brian that lately I've been daydreaming about buying a black velvet blazer. And he reminded me, there are a lot of those in the world at many different price points.

• 14:12Speaker 05

  Is that blazer going to cost you $250 because you went to a sample sale for a brand that usually sells them for $2,500? Or are you gonna get that same blazer for $60?

• 14:27Marielle Segarra?

  From a secondhand store, for example. And if I do buy the blazer secondhand, he says, I should consider what kind of shape it's in. How long do I think it'll last? Could I repair it? What might that cost? That should all factor into what I'm willing to pay for it now.

• 14:41Speaker 05

  You do that quick math when you're standing there like, oh, wow, these shoes look great. I can see there's a little scuff here. I can buff that out or take them to my shoe guy versus, all right, am I going to go down to Zara and get those sparkly new knockoffs from whoever had them on the runway last week? These are all the calculations that we make daily, and oftentimes in 10 seconds while it's in your hand.

• 15:06Marielle Segarra?

  One thing to remember about price is that more expensive does not always mean more durable or higher quality. Sometimes you're paying for a brand name, but it's all smoke and mirrors. Vanity nameplates and fancy design features. Whether you're talking about a refrigerator, or a dishwasher, or a TV.

• 15:24Speaker 05

  The price does not guarantee performance. We've seen that over and over again, and we test for reliability. And sometimes the repair costs on these high-end brands outpace replacement costs on mid-range brands.

• 15:41Marielle Segarra?

  When you're shopping, also see if you can negotiate down the price. There are different phrases you can use with a sales associate or a customer service rep. Like, let's say you're buying chairs at a secondhand store. You might ask for a discount for purchasing all four of them. Say something like, can I get all four for 200 bucks? And if they say no, you could ask, okay, what about free delivery? And you can always ask if there are any discounts available that day. Brian says, also look at the price matching policies that retailers offer. If you're seeing that a jar of applesauce is more expensive in store than on a retailer's website.

• 16:14Speaker 05

  Say, hey, online, this says that this applesauce is $1.75, but it's $2 here on the shelf. They'll price match against themselves right there for you. So make yourself aware of those price matching policies, because like my grandmother said, that money looks a lot better in my pocket than it does in CompuGloba megacorp's pocket.

• 16:37Marielle Segarra?

  It's possible that once you've done the research, you'll realize you can't afford the version of this product that you want to buy right now. But you could if you saved up. When Brian moved into his first New York City apartment, somebody gave him advice. Don't buy the mid-range table when you want the one that's a bit more expensive but that you know will last.

• 16:56Speaker 05

  Go get a folding table that costs $15 instead of a $35 table that you're not going to be happy with and is going to fall apart in six months. Save up your money and buy the one that you want. That's the quality one.

• 17:13Marielle Segarra?

  All right. Our last takeaway starts with a donut.

• 17:19Marielle Segarra?

  Brian was at the movies recently, and he was hit with a donut craving. So after the movie, he and his partner went on the hunt, and they walked into a grocery store.

• 17:26Speaker 05

  They had four glazed donuts for seven bucks, and I did not want to pay $7 for one donut. And I didn't want four. I spoke to the bakery manager, and he said, well, you know, all we have is those over there. So I walked away. I was not gonna take a muffin, or half a pie, or a slice of tiramisu when I wanted one donut.

• 17:50Marielle Segarra?

  Sometimes the best purchasing decision you can make is walking away. That's takeaway six. I have a personal rule when I'm trying on shoes or clothing. If it's at all uncomfortable in the store, if it's pinching somewhere, or it's too tight, it's going back on the rack.

• 18:05Speaker 05

  If there's any inkling, release it, release it, release it. If it's not what you want and what is going to fit into your life, walk away. Because they're still making stuff 24 hours a day, and someone is going to make the thing that you want, the way you want it, at a price that you're willing to pay.

• 18:25Marielle Segarra?

  Seriously, you can save a lot of money and closet space this way. And it's way better for the environment.

• 18:34Marielle Segarra?

  All right, time for a recap. Takeaway one, stop and ask yourself, do I need this thing? Or do I just want it? This is an important distinction. It'll help you prioritize when you're making purchases with limited funds, which most of us are. Takeaway two, consider your emotions. Are you trying to meet an emotional need by shopping right now? Is this a need you could meet in another way? Takeaway three, ask yourself, does this item fit with my lifestyle? And particularly, am I willing to do what it takes to own this thing? Takeaway four, shop around. Do your research. Consider quality and durability, and whether this model or product is the right version of this item for you.

• 19:16Marielle Segarra?

  Takeaway five, figure out how much you're willing to spend on this product, and, you know, try to negotiate. And takeaway six, sometimes the best purchasing decision you can make is walking away.

• 19:29Marielle Segarra?

  All right, before we go, I was wondering, would you rate and review Life Kit in your podcast app? Tell us a favorite tip, or what kinds of episodes you like the best. We love hearing from you. This episode of Life Kit was produced by Margaret Serino. Our digital editor is Malika Gharib, and our visuals editor is CJ Ricolon. Megan Kane is our senior supervising editor, and Lauren Gonzalez is our executive producer. Our production team also includes Andy Tagel, Claire Marie Schneider, Kayla Lattimore, and Sylvie Douglas. Engineering support comes from Kwasi Lee. I'm Marielle Segarra. Thanks for listening.

• 20:12Marielle Segarra?

  Stay tuned for the following announcements and messages from our sponsors.

• 20:16Speaker 02

  This message comes from Thumbtack. Avoiding your unfinished home projects because you're not sure where to start? Thumbtack knows homes, so you don't have to. Don't know the difference between matte paint finish and satin? Or what that clunking sound from your dryer is? With Thumbtack, you don't have to be a home pro. You just have to hire one. You can hire top rated pros. See price estimates and read reviews all on the app. Download today.

• 20:42Speaker 06

  Hi there, I'm Brittany Luce. And not to brag, but I host a really fabulous podcast. It's called It's Been a Minute. I love making it, and I think you'll love listening to it. Over the last year, hundreds of thousands of listeners have been tuning in. And I gotta say, if you haven't yet, you're missing out. Listen to the It's Been a Minute podcast from NPR today.