Jayna Murray

In March 2011, 30-year-old Jayna Murray was found brutally murdered inside the Lululemon store where she worked in Bethesda, Maryland. A coworker was discovered bound and injured nearby and told police that two masked men had entered the store, attacked them, and left Jayna dead. But investigators soon uncovered troubling inconsistencies in the story. Join Mike and Gibby as they discuss the shocking murder of Jayna Murray and the elaborate attempt to conceal what really happened inside the store that night. Evidence from the crime scene, forensic findings, witness accounts from the neighboring Apple store, and a possible dispute over stolen merchandise began pointing investigators in a very different direction. You can help support the show at patreon.com/truecrimeallthetime Visit the show's website at truecrimeallthetime.com for contact, merchandise, and donation information An Emash Digital production See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

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• 1:15Speaker 01

  Hello, I'm Chris Richards, general manager at Safran Volkswagen Richmond. I'm here to announce an exciting new program that I want you to listen to. Here's my friend Happy.

• 1:24Speaker 02

  Hi, I'm Happy Harry Turner, special finance manager at SafranCredit.com. If you're in open Chapter 13 bankruptcy, recently filed a Chapter 7, or you've been turned down because of credit challenges, don't give up. For nearly 30 years, I've helped people get reliable transportation when others said no. Visit SafranCredit.com. Remember, I'm not happy unless you are.

• 2:18Speaker 00

  Hello, everyone, and welcome to episode 538 of the True Crime All the Time Podcast. I'm Mike Ferguson, and with me is my partner in true crime, Mike Gibson. Gibby, how are you?

• 2:30Speaker 03

  Yeah, I'm doing good, man. How about you?

• 2:31Speaker 00

  Doing great.

• 2:32Speaker 03

  Yeah.

• 2:32Speaker 00

  Yep, having an amazing week. We've got a lot of great content out for everybody. Yeah, we have an episode out right now on True Crime All the Time Unsolved, which is on Claudia Kershaw. She disappeared while staying at a sandals in the grill Jamaica back in 2000. And you know, this is one that I've wanted to do for a while because I think everybody knows. I said on the podcast, but you know, I went to that sandals earlier this year. My daughter got married there. And so this is an episode that I've been wanting to do. And then on next Thursday's episode, we're talking about Roxanne Houston.

• 3:16Speaker 00

  She disappeared while walking away from home on foot. Her body was found later in a shallow grave in a remote area. This is an interesting case because authorities had a lot of people to look at.

• 3:30Speaker 03

  Yeah, they really did. I mean, she lived with multiple people.

• 3:34Speaker 00

  One being her boyfriend and one being her ex-boyfriend.

• 3:38Speaker 03

  Yeah, wow, talking about a weird situation.

• 3:41Speaker 00

  Yeah, so make sure you check that one out next Thursday. Let's go ahead and give our Patreon shout outs. We had Claire Bear UK.

• 3:47Speaker 03

  Hey, Claire Bear.

• 3:48Speaker 00

  Joblin Agteresh.

• 3:51Speaker 03

  Well, thanks, Joblin.

• 3:52Speaker 00

  Sarah Kinsey.

• 3:53Speaker 03

  Hey, there, Sarah.

• 3:54Speaker 00

  Anna Marie Penderis.

• 3:56Speaker 03

  Thanks, Anna Marie.

• 3:56Speaker 00

  Bernadette Pelletier.

• 3:58Speaker 03

  Well, Bernadette.

• 4:00Speaker 00

  And last but not least, Texas Mama Bear.

• 4:03Speaker 03

  Well, they always say the mama bears in Texas are bigger.

• 4:06Speaker 00

  Okay, I'm not sure how a person is going to take that.

• 4:12Speaker 03

  Don't either.

• 4:14Speaker 00

  And if we go back into the vault. This week, we selected Chris Pitt.

• 4:20Speaker 03

  Hey, thanks, Chris.

• 4:21Speaker 00

  Yeah, we appreciate the new support, the continued support. All right, buddy, are you ready to get into this episode of True Crime All the Time?

• 4:28Speaker 03

  I'm ready.

• 4:29Speaker 00

  We're talking about Jana Murray. On the morning of March 12, 2011, police found Jana Murray dead inside the athletic apparel store where she worked and her coworker Brittany Norwood tied up and injured. Brittany claimed that two men broke into the store, assaulted them both, and then killed Jana. And initially, authorities treated Brittany as a victim, but as they worked to find the two assailants, they began to realize that her story just didn't add up. And this is a fairly well-known case. A lot of people may have heard this called the Lululemon murder, but fascinating one.

• 5:13Speaker 00

  Brittany Norwood grew up in Washington State, just outside Seattle. Her parents, Earl and Larkita Norwood, were known for being polite and friendly. Brittany was one of nine children and the youngest daughter.

• 5:27Speaker 03

  Nine kids, what?

• 5:28Speaker 00

  That is a brute.

• 5:30Speaker 03

  Man, that's a lot of mouths to feed.

• 5:33Speaker 00

  Well, you and I have complained in the past about our grocery bills. You know, with our two kids each that we have.

• 5:43Speaker 03

  Yeah.

• 5:44Speaker 00

  You know, when they were growing up, grocery bills were high. Nine kids, man, I would have to get a second, maybe even a third job.

• 5:52Speaker 03

  Most definitely. Can you imagine taking nine kids to McDonald's?

• 5:56Speaker 00

  Not today.

• 5:57Speaker 03

  No.

• 5:58Speaker 00

  Not today because a meal is like 11, 12 bucks.

• 6:03Speaker 03

  Yeah, man, you'd have to.

• 6:05Speaker 00

  Take out a second mortgage on your house to go to McDonald's? Even in years where their business struggled, the Norwood spent thousands each year. So their kids could participate in travel soccer club.

• 6:18Speaker 03

  Yeah, those are expensive.

• 6:19Speaker 00

  Well, yeah, absolutely. Dance is expensive, right? Any type of travel sport, whether it's soccer, baseball, basketball, lacrosse, hockey, almost all of them have a travel aspect nowadays.

• 6:34Speaker 03

  Yeah.

• 6:35Speaker 00

  That stuff is up there. You're talking travel equipment.

• 6:40Speaker 03

  And even my wrestling back in the day, we had to travel, which means I had to have an extra singlet.

• 6:45Speaker 00

  They had to travel to get that singlet.

• 6:47Speaker 03

  Yeah.

• 6:48Speaker 00

  Because only one company made one small enough in the crotular area that it fits you snugly.

• 6:56Speaker 03

  Okay.

• 6:59Speaker 00

  But it was said, Gibbs, that Brittany was a standout in high school soccer, known for being fast and unafraid of bigger players. She was Rookie of the Year as a sophomore and MVP as a senior.

• 7:12Speaker 03

  Impressive.

• 7:13Speaker 00

  Yeah, very impressive. Off the field, she was a mild-mannered student who earned good grades. Brittany wrote before her senior year, "I hope to play soccer throughout my college years and someday play on the U.S. Women's National Team."

• 7:29Speaker 03

  That's something good to aspire for.

• 7:30Speaker 00

  Yeah, I mean, I think if you're a young girl, a young woman who is very into soccer, that U.S. Women's National Team would be, you know, one of those really high goals. Now, they only have a few spots, right?

• 7:48Speaker 03

  Yeah, very limited openings.

• 7:49Speaker 00

  That team is not made up of hundreds of people. Brittany studied sociology and played soccer at Stony Brook University on Long Island. She attended the university from 2000 to 2004, but did not receive a degree. Head coach Sue Ryan said in a 2002 team release that Brittany had the mental makeup to be the best defender in the league, noting Brittany hates losing more than she likes winning.

• 8:19Speaker 03

  I feel like that's some saying out of an old movie.

• 8:22Speaker 00

  It, it has been said in movies. I can't think, I don't, it might be Moneyball.

• 8:30Speaker 03

  Yeah.

• 8:30Speaker 00

  Brad Pitt might've said something like that. But I have definitely heard that said about people in sports, that they hate losing more than they like winning. Brittany's college friend Glentis Michelle told the Washington Post, "In the four years I knew Brittany, I never saw her upset, never saw her angry at anyone. She always had a big smile on her face. Overall, Brittany's teammates liked her." But there were two teammates who said Brittany stole cash from them. Leanna Youst told the Washington Post, "She and Brittany were best friends,

• 9:09Speaker 00

  but had a falling out because Brittany allegedly stole money and a designer shirt from her." Youst said she and others reported the theft to their coach, who declined to comment.

• 9:21Speaker 03

  Well, nothing worse than having a teammate steal something from you because you know, you're supposed to have this special bond, you know, your teammates. You guys should trust each other. They always should have each other's back. And you go out to battle, you know, out on that field, the pitch, whatever you want to call it. You know, the less than you need to worry about is your teammate.

• 9:42Speaker 00

  That's a big part of sport.

• 9:45Speaker 03

  Yeah.

• 9:45Speaker 00

  Right, the camaraderie, the I got your back, you got my back. Now, this is all alleged, so we don't know if she did this or not, but more than one person apparently said that she did. By 2007, Brittany was living in Arlington County, Virginia to be near family. She worked at the front desk of the Willard Intercontinental, a luxury hotel on Pennsylvania Avenue near the White House. You ever stay at one of those intercontinentals?

• 10:20Speaker 03

  I think I stayed one in Chicago once.

• 10:22Speaker 00

  Yeah, they're pretty nice.

• 10:23Speaker 03

  Yeah, they are. They didn't have a continental breakfast, though.

• 10:27Speaker 00

  No, they had an intercontinental breakfast.

• 10:30Speaker 00

  Brittany was soon assigned to manage VIP guests arriving in Washington. She helped them get checked in and settled. Despite the sometimes demanding job, Brittany was always upbeat. Former coworker Catherine Garrett said Brittany was the staff cheerleader and the sunshine amid the storm. And this is kind of a common theme, right? We're hearing about Brittany. Pretty much everyone said she was always smiling, never down, right? Trying to lift people up. Again, as we keep saying, those are the type of people you want to be around.

• 11:06Speaker 03

  Absolutely. You know, people have good attitudes like that.

• 11:09Speaker 00

  According to court papers and public records, Brittany appeared to encounter financial difficulties. In 2007, she and her roommate were evicted. In 2007, Aline was filed against her by New York State's Higher Education Agency. By 2011, Brittany was working at the Lululemon store in downtown Bethesda, Maryland, in the city's high-end shopping district.

• 11:37Speaker 03

  Lululemon, you love that place.

• 11:39Speaker 00

  I do. And you know, it's funny, my wife and daughters have purchased and worn their stuff for years and years.

• 11:48Speaker 03

  Yeah.

• 11:49Speaker 00

  And it's really just within the last five years that my wife started buying me some stuff. And I was a little hesitant at first, but man, I love it. They make incredible stuff.

• 12:02Speaker 03

  I hope they get there one day. I'm still doing Lululemon just because I can't really afford the lemon piece.

• 12:06Speaker 00

  Yeah, the lime is a little bit cheaper than the lemon.

• 12:09Speaker 03

  Yeah, yeah.

• 12:10Speaker 00

  Not as good.

• 12:11Speaker 03

  That's good.

• 12:12Speaker 00

  Yeah. Which I feel like should be the title of your autobiography. Not quite as good as the original.

• 12:21Speaker 03

  That really hurt, man. It'd be co-authored by Rex West.

• 12:26Speaker 00

  One of Brittany's coworkers was 30-year-old Jana Murray. Jana was the daughter of a Houston oil operations manager. She traveled around the world as a young girl. She tried Girl Scouts, but she found it boring. So she began tagging along to her brother's Boy Scout outings. Their father, a former Army officer, was the scoutmaster. I think you've said it before, but you were in Scouts for quite a while.

• 12:53Speaker 03

  I was.

• 12:54Speaker 00

  All the way up to a pretty high level. What was it? You said it one time, but I can't remember.

• 13:00Speaker 03

  I can't remember either. You start off, you start off with the.

• 13:04Speaker 00

  Wee blow.

• 13:05Speaker 03

  Wee blow, then you go into normal Scouts and Cub Scouts and Boy Scout and then Eagle Scout.

• 13:12Speaker 00

  Were you an Eagle Scout?

• 13:12Speaker 03

  Eagle Scout.

• 13:13Speaker 00

  Yeah. Wow, that's impressive. Jana's brother Hugh told The Washington Post that her upbringing formed a strong sense of right and wrong. Jana studied marketing in graduate school at John Hopkins University. While there, she noticed a friend's Lululemon bag. She became interested in the company's grassroots marketing strategies. And she wrote a paper about Lululemon, which got her a job at the company store in Bethesda. John Hopkins, that's pretty prestigious.

• 13:46Speaker 03

  It really.

• 13:47Speaker 00

  Or prestigious.

• 13:48Speaker 03

  Yeah, no, it really is. I mean, I think 1982, I did a little stint there.

• 13:54Speaker 00

  Mm hmm.

• 13:55Speaker 03

  Um, too much longer after Doogie left, but.

• 13:59Speaker 00

  Is that when you were mopping up and that professor found that amazing equation that you did on the board outside the classroom?

• 14:08Speaker 03

  No, that came later.

• 14:09Speaker 00

  Oh.

• 14:09Speaker 03

  That came later. Yeah, yeah. This was more of a precursor to that.

• 14:14Speaker 00

  Did you just say precursor? Mensa. It was said that Jana was a good fit for the role because Lululemon typically hires outgoing, positive and ambitious people. And I'll be honest, I have not been in Lululemon a lot of times. Like I said, my wife and daughters have, they usually buy me something and bring it home. But I've been in it a couple of times and everybody has been extremely helpful.

• 14:43Speaker 03

  Well, they have to be. It's a job of sales, right? You're there to sell very expensive leggings, shorts, shirts. So you better be positive and you better be like happy-go-lucky and you know.

• 15:01Speaker 00

  Yeah, but you could say that about a lot of stores and people aren't like super happy seems like.

• 15:07Speaker 03

  No, I mean, I think it, it goes better if you're more energetic and like people, they feel good about when they're there. Oh, yeah, I feel.

• 15:16Speaker 00

  Well, I think it's a culture thing.

• 15:17Speaker 03

  It is.

• 15:17Speaker 00

  Right? The company probably has built that up, built that culture up. On the morning of March 12th, 2011, the store manager arrived at the store to open up. She saw signs of disarray and heard moaning coming from the back of the store. Per court filing, she retreated and called a man who was outside to come into the store. The man went farther into the store and saw what he thought were two bodies in the back. Police arrived and they found a horrifying crime scene. Jana Murray had been beaten and stabbed to death. A rope was tied around her neck and there was blood everywhere. Brittany Norwood was alive.

• 16:00Speaker 00

  She was found lying on the restroom floor with her hands and feet bound with zip ties.

• 16:06Speaker 03

  Well, I mean, this has to be an alarming sight.

• 16:08Speaker 00

  Yeah, horrifying. That's the way it was described. And not just for police, right? This is a horrifying scene for police, but let's not forget, there was just a passerby who had to go in and see these bodies. And then obviously you've got the store manager who's going to figure out what happened, knows these two people personally.

• 16:32Speaker 03

  Yeah.

• 16:33Speaker 00

  That's going to be a tough situation. Brittany told police that she and Jana were working the night before, March 11th. They closed the store at 9:00 PM. At 9:45, they set the alarm, locked up and left. A short time later, Brittany realized she left her wallet behind. She called Jana and they met outside the store. They entered at 10:05 PM. And it was soon after that two masked men, wearing dark clothing, entered the store. While one of the masked men tried to steal money, the other assaulted Jana in the back of the store. Brittany said that she was then sexually assaulted and left tied up in the store.

• 17:18Speaker 00

  But right away, Brittany's story didn't match with some of the evidence, although some investigators attributed part of that to the trauma she went through.

• 17:27Speaker 03

  Yeah, I mean, if she is telling you the truth, that's a lot of trauma to go through and maybe you just won't have everything factual at that moment.

• 17:36Speaker 00

  Yeah, I could understand that. Only two sets of footprints were found in the store. One set belonging to Brittany and one set from a size 14 shoe recovered in the store. Jana's car was also found in a parking lot a few blocks from the store, which investigators found unusual.

• 17:58Speaker 03

  It is strange. I mean, if she got the call and decided to come back to the store to meet Brittany, to go in, why, why would you leave it so far away and walk?

• 18:09Speaker 00

  Well, the store is closed. You would think you'd be able to park right in front of it, or I don't know the layout right of the store, but you would think closer than a few blocks away.

• 18:20Speaker 03

  The only thing I can think of is unless that's where she parked earlier and never made it back to her car before she had to turn around and come back. But seems strange.

• 18:31Speaker 00

  It does seem strange because it was about 15, 20 minutes, right? Before they got back again, you would think in that time she would have gotten to her car, but you know, I have a closet full of clothes, but I tend to go back to the same things, the ones I know that feel the best, fit the best. And right now I keep going back to Quince. I love everything I've gotten from Quince, but what I continually go for is their activewear flow net line. Quince focuses on high-quality wardrobe staples made with premium materials like 100% Mongolian cashmere, organic cotton and merino wool.

• 19:12Speaker 00

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• 19:55Speaker 00

  Get free shipping on your order and 365-day returns. Now available in Canada and the UK too. And when Quince asks where you heard about them, let them know it was true crime all the time. It's the best way to support the show. Additionally, workers in the Apple Store next door heard two women arguing on the night of March 11. Investigators also noticed the imbalance of injuries between Jana and Brittany. Brittany's medical examination found no trauma, consistent with the attack she described. Brittany had scratches running parallel on her chest, stomach, and thighs that, according to court papers, had the hallmarks of self-inflicted wounds.

• 20:38Speaker 03

  It's probably fairly easy for experts to tell if you've scratched yourself versus somebody else scratching yours, scratching you.

• 20:48Speaker 00

  Yeah, I mean, they would probably be different. I think that's what they're, they're describing here. Detectives studied photos of Brittany that were taken by responding patrol officers. They concluded that the position of Brittany's hands above her head indicated that she posed herself. And further investigation showed that Jana was not sexually assaulted. Detectives still looked for ways her story could be true. One source told the Washington Post, "We wanted to believe her." And I think that's very natural, right? I don't know, in this type of situation, how many responding officers, investigators

• 21:32Speaker 00

  would immediately go to, "Oh, my gosh, this girl's lying."

• 21:36Speaker 03

  Right.

• 21:37Speaker 00

  Because this is such a horrible scene. She's saying she was attacked, she was tied up. The last thing in the world you want to do is dismiss a victim's claims, right? That's, that's a no-no. But when the facts start pointing in a different direction, okay, you, you gotta follow where the evidence is taking you as an investigator.

• 22:00Speaker 03

  And I'm sure these individuals have seen many cases and they're probably thinking, "Man, this just is not adding up right."

• 22:10Speaker 00

  Investigators thought perhaps the man who attacked Brittany wasn't as violent as the one who attacked Jana, or maybe the attackers took off their shoes and walked out in their socks.

• 22:23Speaker 03

  Yeah, but why?

• 22:24Speaker 00

  Right, it doesn't, doesn't make that much sense, but again, they're looking to try to believe her and they just can't find things that make sense. Detectives were more thorough with each subsequent interview, but the pieces still didn't fit together. Brittany's story fell further apart when her DNA was found inside Jana's car. So detectives started asking tough questions. After, you know, really not trying to push Brittany too hard in the earlier interviews, they asked if she moved Jana's car and she said she did. They asked how that was possible, given the rest of her story.

• 23:08Speaker 03

  It's kind of like backed herself in a bad spot, didn't she?

• 23:12Speaker 00

  Yeah, I mean, if you're attacked, assaulted, and then zip-tied, how are you then moving this car?

• 23:22Speaker 03

  Right, and then what, running back to be found?

• 23:26Speaker 00

  Found, zip-tied. A detective labeled Brittany's explanation of why she moved the vehicle unbelievable, according to court documents. Brittany claimed that the two assailants allowed her to leave the store to move the car, but instructed her to return in 10 minutes or they would kill her. As she was moving the car, she saw a police officer, but did not tell him what was going on. And I know we're not to trial yet, but if you're a juror and you are hearing this story, how does it make any sense at all?

• 24:02Speaker 03

  Well, it doesn't, that's the problem. And I think, you know, if a jury heard this, they would be like, "This girl is guilty of something."

• 24:12Speaker 00

  On March 18, 2011, Brittany Norwood was charged with first-degree murder. At a March 21 bail hearing, prosecutors suggested the confrontation between Brittany and Jana was over stolen merchandise. Before Brittany and Jana left the store that night, they checked each other's bags, which is a common anti-theft procedure at some retail chain.

• 24:37Speaker 03

  Yeah, we even did that when we worked together. I don't know why we didn't have any merchandise. I think you just liked looking in my bag.

• 24:44Speaker 00

  Well, first of all, I was trying to figure out why you had a man purse.

• 24:47Speaker 03

  You were just jealous.

• 24:49Speaker 00

  But I get it, right? You only have two people closing the store, so it would be pretty easy for somebody to steal at that point in time.

• 25:00Speaker 03

  Well, for sure, yeah. Unless you get both people on the same page.

• 25:04Speaker 00

  Yeah, right, both people in on it, that would make it a little easier. But I do want to go back to, you know, those comments made by teammates about Brittany, right? Multiple people saying that she stole from them, while everybody else was saying, "Oh, you know, she's this bubbly person and, you know, she's fun to be around." But now we have another incident, possibly of theft, that could have led to murder. So they're checking each other's bags and it's been said that Jana saw store items in Brittany's bag shortly before 10:00 PM.

• 25:49Speaker 00

  Jana walked to her car and called the store manager, who said she would deal with it the next morning. And then it was just minutes later that Jana got a call from Brittany saying she left her wallet in the store and asking Jana to let her in to get it. Inside the store, Brittany and Jana were shouting so loudly at each other that employees in the Apple Store next door heard them.

• 26:13Speaker 03

  She probably said, "Hey, I called the manager, she's gonna deal with you tomorrow. That's BS that you're stealing from the store. Get your wallet and let's get out of here." Probably didn't go over well.

• 26:24Speaker 00

  No, but it's amazing that she did make the call to the manager right then and there.

• 26:30Speaker 03

  Yeah.

• 26:31Speaker 00

  Because without that, that piece of the puzzle might have been theorized, but would have been harder to corroborate.

• 26:40Speaker 03

  Yeah, because now you have a reason why Brittany might have wanted her dead.

• 26:47Speaker 00

  Well, you have motive.

• 26:48Speaker 03

  Motive.

• 26:49Speaker 00

  Right? You don't want to get caught, you don't want to get fired, you don't want to get maybe in legal trouble. Apparently, they got into a physical fight. At some point, Brittany used objects she found in the store to pummel and stab Jana. Jana suffered extreme injuries. Her skull was crushed and her spinal cord was severed. She suffered so many overlapping wounds that detectives had a hard time determining the exact murder weapons. At one point, detectives delivered a collection of instruments from the store to the state medical examiner's office to try to match with autopsy records.

• 27:32Speaker 00

  Investigators believed the attack lasted up to 20 minutes.

• 27:36Speaker 03

  20 minutes, that's a long time for an attack.

• 27:39Speaker 00

  It is, you know, when you think about a boxing match, anybody who's ever boxed, three minutes doesn't sound like a long time for a round, until you're throwing punches for three minutes.

• 27:53Speaker 03

  Yeah.

• 27:54Speaker 00

  I've done it, I used to do it a lot when I was in high school. We had, we used to box each other.

• 28:00Speaker 03

  Yeah.

• 28:01Speaker 00

  I was worn out at the end of just three minutes.

• 28:04Speaker 03

  Doesn't take long, does it? I remember when training for the Golden Gloves, man, you always had to just go a little bit longer to get your stamina up, you know, that way you can push through those rounds.

• 28:14Speaker 00

  Mm-hmm. But I'm going to go back to how vicious this attack was, right? Skull crushed, spinal cord severed.

• 28:25Speaker 03

  Yeah, what the heck did she use?

• 28:26Speaker 00

  Well, they weren't sure, but when you hear so many overlapping wounds, that they just, they couldn't even tell.

• 28:36Speaker 03

  Yeah.

• 28:37Speaker 00

  What the exact murder weapons were, because she was probably using more than one, right? Multiple weapons.

• 28:46Speaker 03

  Yeah.

• 28:47Speaker 00

  Prosecutors said Brittany sat in Jana's car, parked for 90 minutes, concocting a plan to cover up the crime. The plan involved planted evidence, fake injuries, and hundreds of fabrications. Prosecutor John McCarthy told the judge, "Her cunning and her ability to lie is almost unparalleled."

• 29:09Speaker 03

  Wow, I mean, that's saying something.

• 29:12Speaker 00

  It is, but when we get into all of the different things that she did to try to make this seem like a robbery slash sexual assault, it's astounding. It really is. Brittany moved the car because Jana might have parked illegally, because she thought this return trip to the store was going to be brief. Both Jana and Brittany's blood were found inside the car, according to the prosecutor.

• 29:47Speaker 00

  And the first thing that it tells me is that this most likely happened after the crime.

• 29:54Speaker 03

  Yeah, I mean, it had to, right?

• 29:56Speaker 00

  Right. You, you got a mix of Brittany's blood, Jana's blood, which is going to happen in a vicious attack. Brittany gets inside the car and she transfers both. Not to say that Jana's blood couldn't have been in the car before, but more likely it was transferred after. Certainly, there probably wasn't much cause for Brittany's blood.

• 30:22Speaker 03

  Right.

• 30:23Speaker 00

  To be there at all.

• 30:25Speaker 03

  So now she has to move the car away from the crime scene so it doesn't get the interest of the police passing by, since it's illegally parked?

• 30:33Speaker 00

  And someone would notice that, right? After hours, this car parked wherever it was, maybe right in front of the store, close to the store. Either way, it shouldn't be there after the, the store is closed.

• 30:46Speaker 03

  Because she still has to get back to the store to figure out how she's going to cover this up.

• 30:51Speaker 00

  Right. The rest of, and enact the rest of her plan. She then walked back to stage the crime scene. She cut a hole in Jana's pants to make it look like she was sexually assaulted. She created shoe prints by putting on size 14 men's shoes inside the store and walking through the blood. She inflicted injuries on herself and bound her hands and feet with zip ties from the store, using her teeth to tighten the ties.

• 31:22Speaker 03

  I mean, she's making the effort, just not very smart about it.

• 31:26Speaker 00

  But this is not Hannibal Lecter, right? This is a, a young woman, not a mastermind criminal who knows all of the different ways, you know, probably that, that this is gonna go wrong.

• 31:42Speaker 03

  Yeah.

• 31:42Speaker 00

  And she's also probably in panic mode because the cover up wasn't thought out beforehand. It was thought out in, in a span of what? 60 to 90 minutes while she was sitting in Jana's car.

• 31:57Speaker 03

  So when you're panicked like that, you're not going to think everything through. You're not going to do everything the right way.

• 32:04Speaker 00

  No, even seasoned criminals, right? Who sit around and plan things, don't always get everything right. That's why they get caught. It's hard.

• 32:14Speaker 03

  Yeah.

• 32:15Speaker 00

  To plan and execute the perfect crime. This was allegedly what, if you believe it, a, a spur of the moment thing.

• 32:24Speaker 03

  It's a pretty good theory.

• 32:26Speaker 00

  It is.

• 32:28Speaker 00

  In April 2011, the Washington Post reported that detectives had different theories about what happened that night. Perhaps Brittany not knowing that Jana called the manager about the allegedly stolen merchandise, used the forgotten wallet as a ruse to get her back to the store and then tried to persuade her to play down what she found in the bag. And that conversation didn't go well. And to me, that's a very plausible story. I could see how that it could have played out that way. Another theory was that once inside, Jana told Brittany that she had called the manager and Brittany lost it when she found out. Authorities

• 33:13Speaker 00

  learned about the theft accusations leveled against Brittany in the past, but she had never had a reaction like this before. Now, I think both of those theories are plausible. The only thing that I struggle with on the second one is that if Brittany did know that Jana had already called the manager, how did she know exactly what was said on the phone?

• 33:40Speaker 03

  Right.

• 33:41Speaker 00

  Right. Jana could have said, I've already closed the store. I'm in my car, but I want to let you know what I found in Brittany's purse, thereby not really making her story logical at all, right? Because Jana's already left the store. Now, she does add in, I called her to come back because I, I left my wallet. So maybe that's part of it. Yeah, I don't know. Maybe I guess I, I would say that either one of them, right? Could be plausible theories. One police source told the Washington Post, that outburst is coming out of left field. Investigators talked to coworkers and didn't uncover any personal feud between Brittany

• 34:26Speaker 00

  and Jana. This led them to think the rage built up over just a matter of minutes.

• 34:32Speaker 03

  I mean, that can't happen. You know, you're getting into a pissy argument about something and you don't like the response and you get mad and then they get mad. Next thing you know, you guys are just, you know, ready to go after each other.

• 34:47Speaker 00

  Well, and you add in other emotions, right? Fear, fear of being caught, fear of being fired, uh, fear of being maybe prosecuted for theft or something of that nature. Could that cause her to snap as well? The Washington Post spoke to Brittany's father, Earl Norwood, from his home in Kent, Washington. He said, it's beyond belief. And he could not imagine his daughter doing what police alleged she did. He wouldn't say anything else because Brittany's attorneys told him not to speak to the media. And I don't know how many fathers

• 35:28Speaker 00

  could believe or could imagine that their daughter would be capable of doing something like this.

• 35:35Speaker 03

  You wouldn't want to believe that.

• 35:37Speaker 00

  No, not in a million years would I ever think either one of my daughters could do something like this. Jury selection for Brittany's murder trial began on October 24th, 2011. The judge ruled that the jury would not be allowed to hear testimony about a phone conversation between Jana and her coworker, Chiomi Inwakibu, on the night of March 11th, 2011. According to Inwakibu, Jana says she found stolen merchandise in Brittany's purse. Inwakibu said, Jana confronted Brittany about the alleged theft that evening. And Brittany

• 36:22Speaker 00

  said she didn't have a receipt because Inwakibu didn't give her one. Prosecutors said this call would help establish a motive, but the judge ruled it hearsay. And you know, that hearsay is such an interesting concept and the, the rulings that, that come as a result of it.

• 36:44Speaker 03

  I mean, the problem is there's only one party of that conversation.

• 36:48Speaker 00

  It's still alive.

• 36:48Speaker 03

  It's still alive.

• 36:49Speaker 00

  Right. But this is also, you know, sometimes what kind of, uh, makes or breaks trials, right? What's allowed in, what's excluded. In opening statements, the defense conceded that Brittany did kill Jana, but she didn't plan the act and should not be convicted of first degree murder. Okay. It's an interesting tactic.

• 37:12Speaker 03

  Yeah.

• 37:14Speaker 00

  Because basically you're abandoning, you know, any hope of getting away scot-free.

• 37:21Speaker 03

  But maybe they felt like, there's no way for us to come away clean from this. So let's figure out how to get the lesser charge applied.

• 37:32Speaker 00

  Yeah, I'm, I'm sure that's what it was because, you know, when you dissect her story, right? It just falls apart. So what are you gonna do? You're gonna stick with that defense? The multiple intruder defense and that they killed Jana and tied Brittany up? It's gonna be tough, right? A jury's gonna see through it. The prosecution is going to shred it. Defense attorney Douglas Wood didn't say what the women argued about, although prosecutors believed the discovery of the stolen clothing was the potential motive. Wood said there was a horrific argument and a horrific fight and that Brittany Norwood lost it. And I'm

• 38:17Speaker 00

  not sure that he's incorrect.

• 38:20Speaker 03

  I mean, based on what people have said in the past about her, always calm, nice, energetic. So it can, so it seems like it might align with what they're trying to say here.

• 38:34Speaker 00

  Yeah. And of the one individual saying this came out of nowhere, right? She never attacked anyone before, but the prosecutors argued the murder was brutal and premeditated. Brittany lured Jana back to the store, even though other store workers lived closer. She attacked Jana with at least half a dozen weapons found inside the store, then staged the crime scene to support her fake story.

• 39:02Speaker 03

  I guess it's, comes down to, did she have her come back into the store so she could kill her?

• 39:09Speaker 00

  Or did she have her come back into the store so that she could try to persuade her not to tell on her?

• 39:15Speaker 03

  Yeah.

• 39:16Speaker 00

  And then when that didn't work, she killed her.

• 39:18Speaker 03

  Right. Big difference though.

• 39:20Speaker 00

  Premeditation wise.

• 39:21Speaker 03

  Yeah.

• 39:22Speaker 00

  Yeah, I, I think there is. I mean, it's, it's going to be murder either way, but what degree? The weapons included a hammer, knife, wrench, rope, and a metal peg used to hold a man. And we said it earlier, Gibbs, this attack was believed to have lasted up to 20 minutes.

• 39:45Speaker 03

  Sounds like an act of rage.

• 39:47Speaker 00

  Or.

• 39:48Speaker 03

  The fact that Jana put up a really good fight.

• 39:51Speaker 00

  Yeah, but a hammer, a knife, a wrench, this metal peg, I mean, it was brutal. There's no two ways around it.

• 40:00Speaker 03

  Overdone.

• 40:01Speaker 00

  Which, like you said, does normally denote rage. A worker at the Apple store next door reported hearing two women loudly arguing, and Jana crying out, "Oh God, please help me."

• 40:15Speaker 03

  So what did that Apple store person do?

• 40:18Speaker 00

  Well, that's a great question because there is no record of them calling anybody.

• 40:23Speaker 03

  Right.

• 40:24Speaker 00

  I mean, I don't want to throw them under the bus. I just didn't see any record of it. There was no mention of it in the, the trial documents, the reporting. Jana was found with a rope around her neck, a crushed skull, and more than 300 distinct injuries. She had at least 107 defensive wounds, which the medical examiner had never seen before, according to the prosecution.

• 40:50Speaker 03

  So extreme.

• 40:51Speaker 00

  300 distinct injuries and 107 defensive wounds. Like you said, she was, she put up a fight. She was fighting for her life. Brittany was found with dried blood on her face, her hands bound, some superficial wounds on her hands and body, and her pants cut at the crotch. And for me, Gibbs, when you look at the disparity of the injuries, it's just hard to believe that two intruders would come in, one would kill Jana in such a horrific manner.

• 41:26Speaker 03

  Yeah.

• 41:27Speaker 00

  And leave Brittany with essentially little to no injuries at all.

• 41:33Speaker 03

  Doesn't make any sense.

• 41:35Speaker 00

  State's attorney, John McCarthy, told the jury, "The law enforcement community gathered around this case because these men who did this to these two women had to be found and held accountable for their crime." One problem, the concocted boogeyman did not exist.

• 41:54Speaker 03

  Fake story.

• 41:55Speaker 00

  Yeah. I mean, I think the good thing is they kind of figured that part out fairly quickly. Right? If not, they would have spent a lot of time and money searching for these two men who just didn't exist.

• 42:10Speaker 03

  Yeah. Or they would have found two guys that they thought fit the puzzle, but never had anything to do with it.

• 42:16Speaker 00

  And yet somehow confessed or were coerced to confess?

• 42:20Speaker 03

  Yeah, that could have happened as well.

• 42:22Speaker 00

  The jury heard that Brittany's DNA was found inside Jana's car. No actual footprints belonging to an intruder were ever found in the store. And I know we mentioned it, but we really haven't taken a, a deep dive into it. This idea, right, of putting on a man's shoe, and a size 14, which is a fairly large size shoe.

• 42:48Speaker 03

  Yeah.

• 42:49Speaker 00

  And walking through the blood and making footprints. It's not the dumbest thing I've ever heard.

• 42:56Speaker 03

  No, and that's something you have to think about to do, right? You know, I mean, you're giving some thought to this. Maybe she didn't think about it before she murdered Jana, but she certainly thought about it afterwards. Is that her case when they're trying to go for a lesser charge?

• 43:14Speaker 00

  A forensic expert testified that the blood spatter patterns showed a substantial beating took place. The evidence indicated Jana was first hit while standing, then while crouching, and finally while on the floor. The pattern also indicated Brittany was not attacked in the bathroom where she was found. The flow of blood from her forehead cut, went straight down her face, indicating she was standing, not lying on the floor for hours. State medical examiner Mary Ripple testified that Jana sustained at least 331 injuries, including brain bruising, stab wounds, chipped teeth,

• 43:59Speaker 00

  and severe trauma to the base of the brain. Ripple said, "I believe she was alive for all of them."

• 44:07Speaker 03

  Wow.

• 44:08Speaker 00

  Horrific.

• 44:08Speaker 03

  Yeah.

• 44:09Speaker 00

  But also let's talk about the, the blood, right? The blood tells a story. And, you know, we mentioned it. So-called criminal masterminds don't get everything right.

• 44:20Speaker 03

  Right.

• 44:21Speaker 00

  But a person who's never committed this type of crime, never tried to cover something like this up, is that something they're going to think about? Blood flow pattern?

• 44:32Speaker 03

  No.

• 44:33Speaker 00

  Blood spatter evidence? Probably not. Yeah, I get it. People watch CSI, they listen to podcasts and all of that. But do you really know everything there is to know? No. That's why people go to school for a long time.

• 44:49Speaker 03

  Exactly.

• 44:50Speaker 00

  They train for a long time. Apple store employee Jana Zverzo testified that she heard loud hysterical noises, yelling and screaming, coming from the Lululemon store from 10:10 until 10:19 on March 11. She said she heard two distinct voices. One said, "Per NBC Washington, talk to me, don't do this." This was followed by high pitched screaming and someone calling out, "God help me, please help me." During cross-examination, the defense asked why she didn't go over to help. She replied that she didn't know what she would have done.

• 45:33Speaker 00

  Apple store manager Ricardo Rios also testified about hearing the yelling next door.

• 45:40Speaker 03

  Yeah, I get it. It's tough to figure out what you would do. I mean, I think maybe at least pick the phone up.

• 45:46Speaker 00

  Well, that's the thing. I hate to make, you know, these individuals look too bad, but obviously in hindsight, calling the police, that would have been a good idea. I understand, maybe you don't want to go over there. You don't know what's going on.

• 46:02Speaker 03

  Oh, absolutely. I, I get that.

• 46:04Speaker 00

  A Lululemon employee testified that she worked on March 11, and Brittany was wearing a different pair of pants than the ones she was found wearing the next morning. Authorities believed she changed out of her bloody clothing and washed the sneakers she used to make the footprints in one of the store sinks.

• 46:23Speaker 03

  Which, you know, she's really thinking about this stuff.

• 46:26Speaker 00

  Again, I, I don't think she was unintelligent, right? These are some pretty intelligent things that she did to try to cover up the crime. Cause we talked about how brutal this beating, this murder was. You know, she's going to be completely covered in blood.

• 46:47Speaker 03

  Right.

• 46:48Speaker 00

  Employee Elia Rab testified that Brittany called her on the night of the attack at 9:51 PM, asking for Jana's cell phone number because she left her wallet in the store. Rab suggested she call the manager who lived just across the street, but Brittany wanted Jana to return to the store.

• 47:09Speaker 03

  So she had the opportunity here to just have the manager come over, but she didn't want that, right? She chose to call Jana because she either wanted to have a conversation with her, to try to work things out, or she already made her mind up that she was going to kill her.

• 47:26Speaker 00

  Yeah, it's gotta be one of the two, right? To me, there really are only two options here. The defense did not call any witnesses. In his closing argument, prosecutor John McCarthy reconstructed the attack for the jury. The attack began almost immediately after the women entered the store. Brittany probably hit Jana in the back of the head with the merchandise peg. Jana staggered, lifted her hand, and fell into a wall. She tried to get to the rear exit, but the attack continued. McCarthy said, "There were dozens of opportunities, multiple times, that Brittany could have stopped this."

• 48:07Speaker 00

  The defense emphasized that the killing wasn't planned and that Brittany was not in her right state of mind. And I want to go back to the statement by the prosecutor. There were dozens of opportunities, multiple times, that Brittany could have stopped this.

• 48:25Speaker 03

  Yeah, especially when you hear there was like, what, 300 and some attacks?

• 48:30Speaker 00

  Yeah, different injuries and all that. What does that tell you?

• 48:34Speaker 03

  She wanted her dead.

• 48:36Speaker 00

  Yeah, that's, that's what I'm taking from this as well. Also, if the prosecution's theory is correct, that Brittany was attacked immediately upon entering the store, does that also kind of rule out the, oh, they had a conversation, Brittany asked her to not turn her in, and then it went bad?

• 48:59Speaker 03

  Well, it tells you that her intentions were to murder her as soon as she came through that door.

• 49:05Speaker 00

  That she'd already made her mind up before she even talked to Jana.

• 49:09Speaker 03

  Right.

• 49:10Speaker 00

  On November 2nd, 2011, Brittany Norwood was convicted of first degree murder. And Gibbs, it took the jury less than an hour to find her guilty.

• 49:20Speaker 03

  Not hard to believe, though, right?

• 49:22Speaker 00

  No, it's really not. We talked about it either last episode or a few episodes back, where, you know, when you go through a trial, I think as a juror, however long that trial lasts, are you kind of gauging, right, as you go through? You're not supposed to, I don't think technically, right? You're just supposed to take in all the facts. You're not supposed to try to figure that part out until you get in the jury room. But I think it's human nature that people develop their decisions kind of along the way. So that by the time most jurors get in that room, they are pretty much already know which way they're going.

• 50:05Speaker 03

  Yeah.

• 50:06Speaker 00

  Whether they're supposed to or not. But I'm with you. I just don't see with the evidence that was presented, that a juror really could have seen it any other way.

• 50:18Speaker 03

  I mean, you could try, but at the end of the day, you're like, it's just too much leaning the other way.

• 50:24Speaker 00

  I mean, really, the only question was going to be first or second degree, right? I could see how maybe a juror would have said, I'm not convinced that the whole thing was premeditated.

• 50:39Speaker 03

  Yeah.

• 50:40Speaker 00

  Now, obviously, there was a ton done afterwards to try to get away with it. That part's not in doubt. One juror told The Washington Post that all of them voted for first degree murder. They discussed a lesser charge, but no one was convinced. So I think that tells you everything you need to know right there.

• 51:00Speaker 03

  Yeah.

• 51:01Speaker 00

  Another juror said that Brittany made the decision to continue the attack and noted, how do you hit someone 300 times and not think that you're going to kill them?

• 51:12Speaker 03

  That's a really strong point.

• 51:14Speaker 00

  It really is. And, and we mentioned the prosecutor saying she had a lot of different points where she could have stopped it. Could you not also argue that that's premeditation, right? After her first couple hits and the person's incapacitated?

• 51:31Speaker 03

  Right.

• 51:32Speaker 00

  Are you then not making the decision that you are going to kill this person?

• 51:39Speaker 03

  I mean, Jana had 107 defense wounds?

• 51:43Speaker 00

  Yeah.

• 51:43Speaker 03

  I mean, that's 107 times you could have stopped.

• 51:46Speaker 00

  On January 27, 2012, Brittany was sentenced to life in prison without the possibility of parole. Judge Robert Greenberg said he could remember two crimes in his entire career that matched the brutality of the murder of Jana Murray. The judge also described the Apple Store employees' failure to respond to the cries for help as callous indifference.

• 52:11Speaker 03

  I mean, we talked about it.

• 52:13Speaker 00

  Yeah. And I didn't want to paint him in too bad of a light, but obviously, he, he did. Jana's parents expressed their wish for Brittany to receive life without parole. Jana's sister said the family was shadows of their former self.

• 52:30Speaker 03

  Oh, it changes everybody that is involved.

• 52:34Speaker 00

  Yeah, how could it not? Right? You, you cannot be the same person. After losing a child, losing a sister, a brother, it's, it's going to be different. Brittany Norwood apologized at the hearing, saying, I know whatever I say, it will not take away the pain of losing Jana. I am truly sorry. She asked for the possibility of parole, not for herself, but for her parents.

• 53:02Speaker 03

  I don't know if I believe that.

• 53:03Speaker 00

  I don't believe that either. Her defense asked for a gift she doesn't deserve, the gift of hope. And yeah, they're right. She doesn't deserve it.

• 53:14Speaker 03

  No.

• 53:14Speaker 00

  And shouldn't get it. I am completely fine with life without the possibility of parole.

• 53:22Speaker 03

  You think her family, you think Jana's family wants to sit there and think that this woman might get parole one day after beating their daughter to death? No way.

• 53:34Speaker 00

  You know, murder's bad, murder's wrong. But there are a lot of different types of murder. There are some heat of the moment type murders. And this might be heat of the moment in part. But over the course of 20 minutes and 300 plus blows or stabs or whatever they were, there's ample opportunity to stop, get that person help, and ensure that they live.

• 54:03Speaker 03

  Yeah.

• 54:04Speaker 00

  And she took none of it.

• 54:06Speaker 03

  No. She was more worried about getting in trouble for stealing whatever she was stealing from the store.

• 54:13Speaker 00

  Right. The repercussions of what was going to happen to her. Defense attorney Douglas Wood added that he believed the Murrays would be able to move on, and the Norwoods wouldn't. Jana's father, David Murray, said after sentencing that he was appalled by this statement. Wood clarified that he didn't mean to imply the Norwoods lost more than the Murrays, and insisted that Brittany was truly sorry. That might be the dumbest statement I've ever heard a defense attorney make.

• 54:43Speaker 03

  Yeah, it's a really shitty thing to say.

• 54:45Speaker 00

  Terrible.

• 54:45Speaker 03

  Yeah.

• 54:46Speaker 00

  And not just insensitive, just dumb, too, on top of it. So as we wrap this one up, Gibbs, you know, the murder of Jana Murray, and I said it early on, right? It's often called the Lululemon murder by the media, was extremely horrific. It was shocking. And I think, you know, people are drawn to it in large part because of this very elaborate false story, right, that Brittany concocted of two armed killers, which, you know, had downtown Bethesda on edge for some period of time. Fortunately, her ruse and cover

• 55:28Speaker 00

  kind of cracked under repeated questioning and forensic evidence. You know, one of the things that you and I touch on in some of these episodes is how senseless some of these murders are, right? What are we talking about here? A little bit of shoplifting?

• 55:49Speaker 03

  Yeah.

• 55:50Speaker 00

  Now, I know Lululemon items are expensive. I get that.

• 55:53Speaker 03

  Yep.

• 55:54Speaker 00

  But losing your job, maybe a shoplifting charge, and you're willing to kill this young woman who had her whole life in front of her?

• 56:06Speaker 03

  Yeah. And ruin yours.

• 56:08Speaker 00

  And ruin your life. Now, she didn't think that. She probably thought, oh, I'm so smart. I'm going to get away with it. It's just hard to believe.

• 56:16Speaker 03

  Yeah.

• 56:17Speaker 00

  That people can think about things and, and be like, yep, yep, this is the right thing to do. This is what I'm going to do.

• 56:23Speaker 03

  That's how it has to happen.

• 56:25Speaker 00

  I'll never understand. But that's it for our episode on Jana Murray. We got a voicemail. You want to check that out?

• 56:33Speaker 03

  Let's hear it.

• 56:34Speaker 04

  Hi, guys. Team Gibby, just so you know, on the front. Um, this is Hannah. I'm from Knoxville, Tennessee. Been listening for a hot minute. Go Vols. Just wanted to say y'all did an episode of Crystal Gale Pike a while ago here in Knoxville, Tennessee. Horrific murder she committed. Not sure if you realize or keep up with it, but her execution is tomorrow morning. She's had several appeals and they've all been denied. And just so you know, from earlier episodes, y'all don't talk about it so much, but she

• 57:12Speaker 04

  denied having a last meal for her last meal, I guess. Um, anyway, just wanted to let you know that. And I also wanted to throw out a suggestion of the Zooman Knoxville. I know y'all, I don't know if I missed something or not, but he was, he targeted tech workers. So just wanted to throw that out there. Look that up, Knoxville Zooman, or Zooman Knoxville, maybe. But anyway, love your show, love you guys, and still Team Gibby, and as well, Go Vols. Love you. Bye.

• 57:49Speaker 00

  All right. Love you as well.

• 57:51Speaker 03

  Absolutely.

• 57:52Speaker 00

  And I'm sure she left this voicemail a little while back because we did talk about it on Patreon.

• 57:59Speaker 03

  We did.

• 57:59Speaker 00

  That Krista didn't die.

• 58:01Speaker 03

  No.

• 58:02Speaker 00

  Two lethal injections and she's still alive, at least at the time we're recording this. But it was a horrific case.

• 58:09Speaker 03

  It really was.

• 58:11Speaker 00

  All right, buddy. That is it for another episode of True Crime All the Time. So for Mike.

• 58:15Speaker 03

  And Gibby.

• 58:16Speaker 00

  Stay safe and keep your own time ticking.