Robinhood CEO's Shocking Prediction On Stocks, The AI Bubble, & Gambling Controversy | Vlad Tenev

Northwest Registered Agent: Start Your LLC Today at https://www.northwestregisteredagent.com/ich Claude: Get started with Claude today at https://claude.ai/icedcoffee Superhuman: Get AI tools you'll actually use at https://superhuman.com Shopify: Stop waiting for permission to build something. Your next revenue stream starts free at https://shopify.com/ich *𝗖𝗢𝗡𝗡𝗘𝗖𝗧 𝗪𝗜𝗧𝗛 𝗨𝗦* 𝗜𝗚: https://www.instagram.com/icedcoffeehour 𝗝𝗔𝗖𝗞: https://www.instagram.com/jlsselby 𝗚𝗥𝗔𝗛𝗔𝗠: https://www.instagram.com/gpstephan 𝗖𝗹𝗶𝗽𝘀 𝗖𝗵𝗮𝗻𝗻𝗲𝗹: https://www.youtube.com/c/TheIcedCoffeeHourClips 𝗫.𝗰𝗼𝗺: https://x.com/TheICHpodcast 𝗧𝗶𝗸𝗧𝗼𝗸: https://www.tiktok.com/@theicedcoffeehour 𝗦𝗽𝗼𝘁𝗶𝗳𝘆: https://open.spotify.com/show/5c2uoXBQkOjIiCOf60jJj7 𝗔𝗽𝗽𝗹𝗲: https://podcasts.apple.com/us/podcast/the-iced-coffee-hour/id1515070058 For sponsorships or business inquiries reach out to: [email protected] Apply for The Index Membership: https://entertheindex.com/ For Podcast Inquiries, please DM @icedcoffeehour on Instagram! Timestamps 00:00:00 - Intro 00:01:07 - Buying New vs Used Cars 00:02:54 - The Metric Vlad Obsesses Over 00:06:10 - How Robinhood Added $125 Billion in a Year 00:10:20 - Agentic Trading and AI Agents That Refuse to Trade 00:14:06 - Sponsor: Northwest Registered Agent 00:15:13 - Will Financial Advisors Become Obsolete? 00:21:14 - How AI Changes Investing Behaviors 00:24:57 - Vlad's Biggest Mistake 00:27:29 - Redesigning the App Around 13 New Account Types 00:31:20 - Sponsors: Claude & Superhuman Go 00:34:05 - The Importance Of Being A CEO 00:41:59 - Why Regulation Stifles Innovation 00:43:53 - Robinhood Ventures, OpenAI Exposure, and Seed-Stage Access 00:50:47 - Robinhood Chain, Stock Tokens, and 24/7 Trading 00:56:30 - Sponsor: Shopify 00:57:37 - What the Other Brokerages Don't Get 00:59:59 - Bubble Valuations, Korean Stocks, and Alarm Bells 01:02:48 - Do Corrections Actually Hurt Young Investors? 01:05:08 - The Prediction Markets Gambling Criticism 01:09:04 - The California Billionaire Tax 01:13:10 - How Vlad Personally Invests 01:17:12 - Crypto Custody and Security in the AI Era 01:20:03 - Raising Kids, Manufacturing Hunger, and Health 01:31:04 - What's Changed in Nine Months 01:34:49 - Reverse Interview: Coaching the Iced Coffee Hour 01:43:38 - Why Companies Should Build Podcasts, Not Buy Ads 01:48:23 - Rapid Fire *Some of the links and other products that appear on this video are from companies which Graham Stephan & Jack Selby will earn an affiliate commission or referral bonus. Graham Stephan & Jack Selby are part of an affiliate network and receives compensation for sending traffic to partner sites. The content in this video is accurate as of the posting date. Some of the offers mentioned may no longer be available. Learn more about your ad choices. Visit podcastchoices.com/adchoices

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:00Speaker 00

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• 0:30Speaker 01

  Gen Z, a new report shows that generation is leaning on their parents for more financial help.

• 0:36Speaker 02

  Can we actually make broad ownership a reality? A future with relatively few owners is inherently fragile. We're building a financial super app.

• 0:46Speaker 03

  Are you setting them up in a situation where the odds are stacked against them to actually make money?

• 0:52Speaker 02

  A lot of people criticize us because they think we incentivize active trading and prediction markets. That's when you can kind of get into trouble.

• 0:59Speaker 01

  Get this, the richest 1% controls more wealth now than at any time in more than a half century.

• 1:05Speaker 02

  Alarm bells have started ringing. There's a small circle of wealthy insiders that's benefiting from all the growth.

• 1:12Graham Stephan?

  How much has AI changed the game?

• 1:14Speaker 02

  Humans overseeing agents, seeing how many you can actually employ, including when you're sleeping.

• 1:20Graham Stephan?

  So do you think though with Robinhood, eventually you could have just a few people running the entire company?

• 1:24Speaker 02

  Um, it's.

• 1:27Jack Selby?

  That's just dangling a carrot, huh?

• 1:33Jack Selby?

  Vlad from Robinhood, thank you so much for coming on the Iced Coffee Hour.

• 1:36Speaker 02

  Great to see you guys again.

• 1:37Jack Selby?

  Last time you sat here, you still drove a used car. Since then, your app, Robinhood, has grown 125 billion with a B dollars in assets under custody, which is 50% in one year. Today, Robinhood stock is up 3%, which some people are like, oh, 3%, whatever, whatever, whatever. Maybe I'm up $3,000. You're up $150 million or whatever, just in one day. I have to know, are you still driving a used car?

• 2:06Speaker 02

  I can afford a new car now. No, yeah, I had a used 911 Turbo S last year. It was kind of a holdover because I had ordered a new GT3, which is a very fun car. And, and so now I drive that. So I have a GT3 Touring manual transmission. The thing cooks.

• 2:31Graham Stephan?

  Do you have a long commute?

• 2:32Speaker 02

  No, not too long. I mean, much shorter now that I got this new car. Yeah, anywhere from 10 minutes to 20 minutes, depending on traffic.

• 2:41Graham Stephan?

  Now, when you walk into Porsche, do they just give you any car that you want? Or do you have to kind of play the game a little bit to work your way up?

• 2:47Speaker 02

  A lot of brands reward loyalty. So if you're loyal to a particular car maker or a dealership, they, they take care of you. And not a lot of them just, I mean, some, some do this differently. But I think for a lot of them, they do actually value loyal customers relative to just a random famous person reaching out to them who, who wants something. So to answer your question, I don't think it has helped me very much. I kind of had to wait over a year, just like everyone else.

• 3:24Jack Selby?

  So as the CEO and founder of Robinhood, if not the stock price, what is the metric that you obsess over every day?

• 3:31Speaker 02

  I don't think there's one metric really because, I mean, Robinhood works on many things. We have lots of businesses. Increasingly, my job is kind of, I have folks that effectively function as CEOs of their businesses, reporting to me. And if I had to think about what idea or what concept is associated most with Robinhood, what we can own, it's really ownership. This idea of a world or a future with relatively few owners is inherently fragile. And can we actually make broad ownership a reality?

• 4:14Speaker 02

  Can we make it so that, you know, more people own equities and also all the other assets around us? So one thing that I have been talking about recently is percentage of households in America that own equities. So right now, that's something like 65%. Before Robinhood came along, it was in the low 50s. I think we meaningfully contributed. And now the question is, can we get to 95% plus? Which I think with initiatives like the Trump accounts, with our work on private markets, it makes that increasingly likely. And can we also force the rest of the world to catch up? Which is where things like tokenization come in.

• 4:58Speaker 02

  Can we actually make it so that it's really easy for the best stocks and, and other real world assets from the US to be distributed globally? So that everyone can kind of benefit from all the great work we're doing here.

• 5:12Graham Stephan?

  Now, how much of that though is an ownership problem, an education problem, or just a most people don't have enough money problem?

• 5:18Speaker 02

  Yeah, that's a problem too. Most people don't have enough money. And I think that's where forced ownership or default ownership has been really impactful. Like one of the things that really moved the needle in the US was the employer-sponsored 401k, where if you have an employer and they have a 401k program, effectively it's like free money to participate and get the, the employer salary match. And, and that by itself moved ownership by tens of percentage points. And now you see countries all over the world trying to replicate this. Trump accounts is ownership by default too.

• 6:00Speaker 02

  Every single child born in this country gets $1,000 funded by Treasury. And then now you're seeing philanthropists like Michael Dell, Ray Dalio sponsoring their states. Michael Dell obviously is a much bigger sponsorship where he targets lower income zip codes all over the country. The solution to a lot of people not having enough money is making it by default and having sort of like these employer and government-sponsored programs coupled with, with philanthropy to help the ones that are kind of living paycheck to paycheck or have less means to own stocks as well.

• 6:40Jack Selby?

  So in order to grow $125 billion in assets under custody in one year, I mean, that's just honestly unfeasible. Like I can't even imagine that. That is, congratulations on the success. I'm curious, you can't just say, okay, well, we're going to grow in assets under custody, like there's, and then grow. Like there are certain things that you have to do in order for that to ensue. And so I'm curious, what are the things that, like the main things you focused on that have made that big of an impact on your company?

• 7:04Speaker 02

  Well, we, we have sort of three ways that we're furthering ownership. And really what assets under custody is, is a measure of how well we're succeeding. If more assets are on the platform, then that's more things that people are owning. The first thing is serving our active traders. Active traders still very much the core of the business. A lot of the asset growth is just people bringing in money so that they can trade different things. So if we make the, the assets that we offer great, and if we have a great options trading experience, great equities trading, we've added futures more recently and prediction markets as well.

• 7:45Speaker 02

  People will bring in money to trade and they're, they'll tell their friends about it as well. So we've seen a lot of growth there. And, you know, you can, you can also look at our market share across all of the core assets, the volumes. We hit lots of records in Q2, which we just reported on, you know, record in equities trading. And that, that's really the engine, right? Equities is our core business, what we started with. And, you know, last quarter, people were trading more equities in Robinhood than back in 2021, when we saw GameStop, which was also like a crazy high period, right? So organically through compounding of our business, we've exceeded that sort of like peak.

• 8:30Speaker 02

  Options trading, all time high. We're now the top options trading platform in terms of retail market share. So we've surpassed all of the incumbents who keep just combining with each other. So the, the task at hand gets harder, but, but we've, we've crossed over into number one in options. And then futures and prediction markets have been super high as well. So I'd say that, that's one bucket. The second bucket is just.

• 8:56Speaker 02

  How can we be your financial home for life? So it's this idea of lifelong ownership. Can we get someone from when they're born to teenage years to college, first job? When they have kids, can we help them with all of their financial needs as well? All the way through to like inheritance event. So we've been building things to fill out that entire life cycle. Trump accounts and custodial being a great example. But also recently we've added trust accounts, which make it really easy to, if you have a trust onboard into Robinhood, we've got joint accounts. So if you have a spouse or partner, you can bring them into Robinhood as well. And Robinhood banking has been huge there. That's been scaling really, really rapidly.

• 9:40Speaker 02

  Billions of assets, really high direct deposit attach rate. And that's really about, can we get someone to put in their paycheck into Robinhood? And that allows us to help them do things like, how much of your money should go into retirement? How much should go into your self-directed taxable brokerage account? How much should go into strategies? So it's kind of been putting together all the pieces so that we can actually serve all of your financial needs and that if they're at Robinhood, you benefit rather than having them dispersed among lots of other banks and kind of siloed.

• 10:14Graham Stephan?

  How much of that is just the deposit bonus? Where I see crazy bonuses, like 3% on crypto, 1% for retirement accounts. I think I've even seen 1.5% on something.

• 10:24Speaker 02

  The deposit bonuses help, but it's a minority of it. I mean, I think we, we share, we share numbers on, you know, what percentage of ACATS, for instance, come in via deposit incentives versus otherwise. And, you know, it's a good chunk of ACATS activity, but still ACATS is kind of a minority of, of the overall money moving in and out of the, the platform.

• 10:50Jack Selby?

  Congrats on launching the AI investing. As soon as I saw you guys launch that, I was looking over Twitter or X and I saw it everywhere. Everyone was talking about it, all over Reddit. Congrats on that. That I felt like was a huge leap forward in terms of what brokerages are able and willing to do. I'm curious, how does a deal like that actually come to fruition? And with AI investing agents, are people actually making money?

• 11:13Speaker 02

  Yeah, um, so we, uh, we don't really have a partnership per se. Basically, I think what you're referring to is we launched two things, Agentic Trading and Agentic Card. And what that allows people to do is if you have your Claude code or your Codex or your other AI agent, you can access the Robinhood tools. And the idea is anything that you can do on your phone with Robinhood, you should be able to have your AI agent do through kind of the paved path of the MCP server. And so we launched with equities trading and since then we've expanded into options.

• 11:56Speaker 02

  We've, we've announced crypto, so that's coming soon. And we keep adding little tools here and there. Like recently we rolled out the ability to see your tax lots. So for those that, uh, can use AI agents and are reasonably sophisticated, it gives you a kind of the, the power of Robinhood at your disposal.

• 12:16Jack Selby?

  And what data are you seeing with people that are using AI agents to invest? Like, are they, are they making money? Are they losing money? How, like, how does that work out with, with broad data?

• 12:25Speaker 02

  I don't really look too closely at their returns. But we're getting a lot of people trying it out. We've had over 100,000 people actually create Agentic accounts and they're driving decent volume. And they're doing really sophisticated things like, you know, they're, they're pulling together all kinds of data sources from all over the internet and kind of combining it into strategies. I, I'd say, um, my background is from algorithmic trading. So before I started Robinhood, I would write trading strategies. And it was an incredibly challenging thing because you'd have to be a programmer. You'd have to worry about all sorts of things.

• 13:10Speaker 02

  And you needed, um, really deep integrations with legacy financial companies to even get access to the markets. Because back then you couldn't trade through a normal broker. They were charging you $10 every trade. So I think what's happening is it's making that power, the, the ability to trade algorithmically, much more democratized. But there's still challenges. For example, sometimes these agents themselves aren't optimized for trading. They'll tell you, I don't want to trade right now. I don't think this is a good idea. And then you really have to work hard to make sure it does the thing you want to do.

• 13:50Graham Stephan?

  But what if it's trying to save the person from losing money? And it just sees something, it's like, hey, this is a bad trade.

• 13:56Speaker 02

  Most of the time when they don't, uh, trade, it's not actually for that reason. I think it's just.

• 14:02Graham Stephan?

  It just doesn't want to, it just doesn't feel like.

• 14:03Speaker 02

  Yeah, it just doesn't feel like it.

• 14:05Jack Selby?

  Didn't have coffee that morning.

• 14:06Speaker 02

  Yeah, it's like, uh, you know, I recommend that you actually open up your Robinhood app and, and, and put the trade in that way. Yeah, because I, I don't think that trading activity is in the training data. Like you don't have like Agentic trading traces like you would programming traces. So this is just a new thing that hasn't been done before.

• 14:29Graham Stephan?

  Given the way things are going though, do you think eventually financial advisors are going to be obsolete? Really quick, I just got to say that if you're running your business out of your personal bank account, you are one bad client away from a real problem. We're talking your personal savings, your home, everything you own is on the line. That of course is why we're partnered with Northwest Registered Agent. For $39 a month plus state fees, they form your LLC and make sure you're actually protected.

• 14:54Jack Selby?

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• 15:29Graham Stephan?

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• 15:36Jack Selby?

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• 15:39Graham Stephan?

  Given the way things are going though, do you think eventually financial advisors are going to be obsolete?

• 15:44Speaker 02

  I think there's always going to be some need for humans.

• 15:50Speaker 02

  I think a financial advisor provides very different services. It's kind of like a consigliere to you, right? And it's someone that is responsible and can help you, um, make life decisions. A lot, a lot of people have financial advisors and they're like, um, almost a member of the family. I think in that sense, some people will always want a human. I don't know if that type of like close emotional relationship is going to be replaced by AI. I think right now people are using AI to sanity check, um, certain things.

• 16:30Speaker 02

  And, you know, they say, okay, is my advisor, are they telling me something that makes sense? But, um, there's like a human need that makes it really, really hard, uh, to trust machines for everything, because at the end of the day, you want someone to be responsible. And, and I think it's, it's hard to have the AI take responsibility. In fact, you know, if, if you can own something, if you're a fiduciary, it's, it's a different bar.

• 17:01Graham Stephan?

  Yeah, but even if someone is held responsible for something, it doesn't necessarily fix the actual problem if they make a mistake. Like I've had mistakes made before for myself and it's like, yeah, they might make a problem. But then actually correcting that problem is more work than just dealing with the problem.

• 17:16Speaker 02

  Yeah, I mean, at a certain level, you're always responsible for your own financial decisions, even if it's like, hey, I've hired, if it's an advisor, I've hired this advisor. I choose to keep working with them. So it's, it's my responsibility as well. I think still a lot of people just don't want to think about it. You, um, you know, you come across a lot of people and a lot of, a lot of them have made money. And they say, I just want to spend very little of my time thinking about finances. And.

• 17:50Speaker 02

  They're not, they're probably not going to prompt a Claude agent or, or OpenAI. They just want a, a person that takes that entirely off their plate. I think the more likely scenario is, is you'll see fee compression in that industry. You'll see fee compression, um, because basically for a while, there have been two models. There's been kind of robo advisory, which is asset management, but you don't actually have at your disposal, the full comprehensive estate planning, financial planning, tax planning. It's just very siloed toward, um, financial advice and investment management. And then you have full service financial advisors that kind of take over.

• 18:35Speaker 02

  They're a person that abstracts all of your finances, including budgeting and spending for a lot of people. And, you know, the, the robo advisor market has kind of consolidated around something like 25 basis points of your assets. So a quarter of a percent of all of your assets are charged as fees typically. Some are more, some are less and full service financial advice has been in like the 1% plus range. And if I had to guess, probably there's some middle ground where on average, as more AI tools come in and start to blur these two, I, I think it'll probably consolidate to somewhere in between.

• 19:17Graham Stephan?

  Really quick, I got a fun story here. I uploaded my entire portfolio to Claude about a week ago. And I said, rate my portfolio, tell me everything I'm doing wrong or any improvements. It gave me a whole list and believe it or not, it saved me $16,000 a year after tax. Because it said, one of the funds that I was holding was paying a slightly higher expense ratio than a near identical fund that I could buy from Vanguard.

• 19:43Speaker 02

  Yeah.

• 19:43Graham Stephan?

  And it said, if you sell this fund, you could realize it was a very small loss. Realize this tax loss, move it into this other fund that has a lower fee. And that fee works out to $16,000 a year. I did it. I mean, I, I researched myself in addition to that, but that pointed in the right direction. It's like, wait a second, that's such a no brainer. I didn't think of that. I just wasn't paying attention. There you go. 16 grand a year saved.

• 20:07Speaker 02

  Yeah. And I think for some, for a lot of things where it's, it's really clear cut. It, it's super, super useful, right? Like, um, yeah, if you have a fund with a high expense ratio, uh, and there's a similar fund with a lower one, of course, that's a, that's a straightforward one. Or, you know, if you've got cash in a savings account earning 0% and there's this other account here that can get you north of three, of course, the rational thing is to move all of that cash. A lot of that doesn't even need AI, to be honest. It's just a very, very simple algorithm to just see, you know, if you, if you have funds that are underutilized and, and can be moved elsewhere.

• 20:52Speaker 02

  So a lot of our investors ask us about this like cash sorting AI idea, which is, you know, is in the future, is the AI just going to move your cash to places that have high interest?

• 21:06Graham Stephan?

  Oh, eventually you'll lose, you'll lose track of that. Oh gosh, imagine if it just.

• 21:10Speaker 02

  Well, my thought is that's not even AI. You can just have a screen that says, well, and, and we try to do this. Hey, we offer 3.5% APY. You could be, you know, you could be making incrementally tens of thousands of dollars per year just by doing this. And, and despite the fact that those products exist, people still like their legacy banks and, you know, banks still have trillions of assets that are earning almost zero because, you know, the, the inertia and the strength of that relationship is, is so high.

• 21:43Jack Selby?

  Do you think investing will fundamentally change when everyone is using like an AI investing agent? And these AI agents can ta, tap into all publicly available information instantly? And so like it automatically just knows, like, is that sometime down the time horizon? If so, like how long? Or do you think that's just not even feasible?

• 22:03Speaker 02

  There's lots of different investing behaviors. I don't think that someone who is buying a stock of a company that makes a product, uh, they use is going to be all of that, all that affected by AI. If you're like, I use the iPhone, great product. I believe in it. I want to own some Apple stock. AI is unlikely to change that investment behavior significantly. What are you going to ask it? Right? I mean, maybe if you're really kind of having second thoughts and you're not sure whether it's a good one, you'll ask some questions, but by and large, I, I think that that's,

• 22:41Speaker 02

  uh, that's durable. Active trading, I think active trading is going to look significantly different. A lot of active trading is now geared towards technical analysis on charts. AI tools will certainly augment that quite a bit. And then you can bring in more data sources. Uh, passive, long-term investing and portfolio construction. Yeah. I don't think it'll change very much because

• 23:10Speaker 02

  in that particular example, it's really about making a infrequent asset allocation decision. And maybe you'll have more data communicating the decision and what's going on, which is what we're doing with Robinhood products. Like what's going on in your portfolio? Why did we make those changes? But I think fundamentally, the, the, the asset allocation process has been automated and streamlined pretty well. And I, I don't think there's juice there. So yeah, it's, it's really trading. I think trading is where you're going to see the biggest change and, and the biggest disruption, which is why we're focused on agentic trading first.

• 23:46Graham Stephan?

  What about for productivity within Robinhood as a company? How much has AI changed the game?

• 23:52Speaker 02

  I changed it, uh, very deeply. I mean, I think our AI adoption is close to a hundred percent. If you're a software engineer and really software engineers are building all the products. I think the, the workflow has shifted from, you know, humans writing the code and humans reviewing the code to generally humans overseeing agents. And, and those agents are writing the code and reviewing the code. And your job as an engineer is shifting to making sure your agents are well managed and, and seeing, you know, how many agents you can employ?

• 24:34Speaker 02

  And can you keep them busy all the time, including when you're sleeping?

• 24:38Graham Stephan?

  So do you think though, with Robinhood, eventually you could have just a few people running the entire company from home?

• 24:44Speaker 02

  It's not our goal for sure. Uh, I, I think sometimes we do, um, we do think about these things.

• 24:55Speaker 02

  But I think that someone still has to be running the agents. And at the end of the day, it's like my financial fiduciary point. It's hard to imagine a world where a human is not like responsible for decisions. Yeah. And so I think we've been, we've been focused on doing more with the teams that we have and, and giving people more leverage.

• 25:23Speaker 02

  But yeah, less focused on just reducing headcount.

• 25:27Graham Stephan?

  What's the biggest mistake that you've made over the last year?

• 25:30Speaker 02

  You know, I'm, I'm sure I've made lots of little mistakes. I think my, my, my approach to things is really just how can I move forward? Like, I don't like thinking about the past very much. I think we can kind of get stuck relitigating decisions, but,

• 25:50Speaker 02

  really it's, it's about, okay, where are we now? You know, I, I even in some cases prefer to be behind and to be an underdog. Cause I think it gives us something to work towards and, and to really push on. I mean, the past year, if I had to think about what we've done. Okay. Uh, for active traders, we've launched prediction markets. And that, that's a interesting business for us because usually we're not the first to launch a new asset class, you know? Equity trading was a thing for multiple decades, even electronically before Robinhood came along. We improved it. We, we brought it to the smartphone. We brought it to zero commission.

• 26:34Speaker 02

  But, you know, we did, we weren't early to it. Crypto trading, we weren't particularly early either. I mean, we launched in 2018, which was early relative to the tradFi companies. But a lot of crypto native companies started in 2012 or even earlier. Bitstamp, which we acquired was, you know, and I think the longest continuously running crypto exchange. So we were, we were, uh, not the earliest there. Prediction markets, we were one of the first to, to roll out that product. As soon as they got legalized for the presidential election, we were kind of there within weeks with the product. And then we had to really expand it over time and, uh,

• 27:16Speaker 02

  you know, it's, it's, it's grown to hundreds of millions of annual revenue or fastest growing business line of all time. So active traders, we've done well. Banking, uh, has been a really quick rollout. I think that the challenge that I'm spending a lot of time thinking about is now that we're doing all of these things, how can we make sure the core experience is coherent? And we've been investing a lot more in personalization and making like the app clean. And, you know, I can say, well, maybe, maybe I should have thought more about these problems earlier. But a year ago, we probably didn't have so many new products shipping. So.

• 27:57Jack Selby?

  That's what I've noticed as a daily user, probably. Hourly user of Robinhood app. Every time I log on, it's like there's more things to swipe through. And a lot of the things I'm not using, but what I find really interesting is you guys launched the prediction markets. But then people could just email customer support and then say, hey, can you like remove this from my account? And I know people that have actually gotten that removed from their account. Both for the simplification, also because they don't want to be involved with prediction markets, which I found really interesting. You guys were able to like engineer the app for a specific user experience, which is like, I mean, like, I don't know if, I can't name another company that can, that would, that would do that.

• 28:34Speaker 02

  Yeah, yeah. And now, at first, it used to be customer support. And now you can actually like flip a switch if you want prediction markets to Nacho Sports. And also a lot of our core surfaces, it used to be that, you know, Robinhood had only a couple of types of accounts. We had, you know, your brokerage account, crypto, retirement, spending. Each of those accounts were kind of their own tab, but not a lot of, not everyone used retirement. Not everyone used crypto. And there's another problem of, well, we added 13 additional accounts, right?

• 29:12Speaker 02

  So we had to completely redesign things around this idea that, you know, every tab in the app should have a use case for every customer. So now we have like investment, watch list, search, account. And it's taken a lot of iteration to find the solution that is optimal. Because every change you make affects tens of millions of existing customers. So it's highly consequential.

• 29:39Jack Selby?

  I do want to say, just because I absolutely love this, not that it will necessarily lead to any conversation, but I love the fact that you can open up multiple individual investing accounts.

• 29:47Speaker 02

  Yeah.

• 29:47Jack Selby?

  Like ever since you guys had that, like I, it has completely changed the game for me. Because now I don't have one strategy in one account and, you know, like, or multiple strategies all consolidated to one account. Like that and the UI for it is like from a user experience, phenomenal. I am curious, though, on the personality trait of not, of not litigating prior decisions. Do you think that that's an essential trait of an effective CEO?

• 30:14Speaker 02

  Not necessarily. I think a lot of people, a lot of, and I shouldn't make it seem, I shouldn't make it sound like I don't really think about, you know, what happened in the past. Of course, we do postmortems and reviews and things of that nature. But I think a lot of people just.

• 30:34Speaker 00

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• 31:05Speaker 02

  Live in the past and spend, you know, 80% of time worrying about things that have already happened. And a little bit less time thinking about, okay, what do we do now? I try always to think about the current state and what my options are, rather than saying, oh, if I had changed this six months ago, things would have been different. I think it's also impossible, to a certain extent, to think through what would have happened if you'd done something differently in the past? Because there's just so many inputs in those decisions, you know, like.

• 31:39Jack Selby?

  It's a trap, sort of.

• 31:40Speaker 02

  It's a trap. And yeah, things are, the important things are never clean in the sense that, oh, if I had just like, made this one decision differently, my entire life since that point would have been, would have been different.

• 31:55Jack Selby?

  A lot of people say that you are one of the most effective CEOs and founders alive today, which I, I mean, I mean, you see it all over X.

• 32:05Speaker 02

  Wow, that's humbling.

• 32:06Jack Selby?

  Well, it probably feels cool to know that. If you were to distill that job description down to one thing, I could see it being problem solver. And so, I mean, would you agree with that sentiment? Running a podcast is honestly a lot more work than people may think. From sponsor contracts and invoices and clipping, it piles up so quickly. I'm not kidding when I say we literally use Claude for everything now. And that's why we are so excited to be partnering with them.

• 32:30Graham Stephan?

  Claude is the AI for problem solvers. It's the collaborator that understands your entire workflow and thinks with you, not for you. Whether you're debugging code at midnight, building a financial model, or strategizing your next business move, Claude extends your thinking to tackle the problems that matter.

• 32:44Jack Selby?

  And Coork goes way beyond the chatbot. It's not answering questions, it's actually doing the work. Real spreadsheets, formatted reports, organized files directly on your computer with no uploads and no cleanup.

• 32:55Graham Stephan?

  Plus Claude's newest model, Fable 5, is live and ready to help you solve your most complex problems. For us, it was actually taxes. We uploaded her bank statements and Fable 5 went through every document incredibly fast and gave us an organized spreadsheet that was ready to send straight to our accountant. It saved us hours, if not at this point, days.

• 33:13Jack Selby?

  We also use Claude for generating invoices, writing emails, titling videos, setting up test projects, and even editing videos for our clips channel. The sheer amount of time and money that we have saved from using Claude for our business is just unreal. I kid you not, literally yesterday, I was on the phone with my dad, driving to pickleball. And I said, Dad, sign up for the Claude Max Plan, upload all of your financial statements, and Claude will literally pay for itself with the amount of value it gives you. You should definitely see what tasks you can take off your plate with Claude.

• 33:39Graham Stephan?

  For problems worth solving, get started with Claude at claude.ai/icedcoffee. That's claude.ai/icedcoffee. And check out Claude Pro, which includes access to all the features mentioned in today's episode. claude.ai/icedcoffee. AI is going to transform your business. Look, we've all heard this, but if you've actually rolled it out in your company, you know how this usually goes. You make the investment, everyone gets on boarded, and a few months later, no one's using it, including you. Well, thankfully, today's sponsor, Superhuman Go, is actually built to stick.

• 34:12Jack Selby?

  Superhuman Go is an AI chat that sits right on the side of your browser, ready to help with any task you're working on.

• 34:18Graham Stephan?

  It's actually from the makers of Grammarly, and it works inside the tools and sites your team already uses.

• 34:23Jack Selby?

  Whatever's on your screen, an email, a doc, a website, it already knows what you're looking at. You're not opening new tabs, pasting stuff in, or explaining yourself from scratch.

• 34:31Graham Stephan?

  All you have to do is ask, and it'll summarize a long email thread, draft you a reply, or prep you for a meeting without you spending hours.

• 34:38Jack Selby?

  It also searches across all of your tools, so you're not clicking through five different apps, trying to remember where something is.

• 34:43Graham Stephan?

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• 34:50Jack Selby?

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• 34:55Graham Stephan?

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• 35:06Jack Selby?

  A lot of people say that you are one of the most effective CEOs and founders alive today, which I, I mean, I mean, you see it all over X.

• 35:15Speaker 02

  Wow, that's humbling.

• 35:17Jack Selby?

  Well, it probably feels cool to know that. If you were to distill that job description down to one thing, I could see it being problem solver. And so, I mean, would you agree with that sentiment?

• 35:28Speaker 02

  I think it depends on the company. I think the job kind of changes dramatically depending on what you're responsible for. So I'll give you an example. If the company is small and you're the CEO, and you're just trying to like ship your one product to customers and make sure it works, the job is really, how quickly can I ship code, right? That's essentially the problem. If you think about it on a base level, problem solver probably does fit. But problem is a very broad term. So small company, how much code can I ship? And I went through this evolution myself, because when, when I started at Robinhood, I was writing a lot of code.

• 36:14Speaker 02

  Then you kind of get to a point where, okay, maybe we have to do two products at a time. And it's not just shipping them, but marketing them, designing them, right? And there, you're kind of leading a small team of engineers and maybe dealing with a couple of domains that aren't really in your core competency. And I think the challenge there is, how do you stay close enough to the work that's being done by the folks that you're managing? And also learn enough to be useful about these other domains that you're not an expert in, right?

• 36:55Speaker 02

  And a lot of times, it's just, can you put in the hours and sort of like the mental effort to learn about things that aren't your core competency? A lot of engineers don't really have an interest in learning about marketing, or legal, or ops. And I think it's limiting, because if you don't know anything about the domain, how can you actually make improvements, right? Or you, you have to know enough to like realize what's working, what's not working, what you can change. And then, you know, at every layer of scale, it becomes, yeah, it becomes harder in a sense, because you have more groups of people working on things that you're less directly involved in.

• 37:41Speaker 02

  And there, it's about building systems. Okay, how can I efficiently, if I wanted to spend like five minutes on something, how can I get the best and highest signal five minutes possible? What are the tools to do that? Do I have the metrics? Do I have customer verbatims? Do I have just like AI tools that are plugged into the right data? So that, you know, you can actually make every second that you spend on something as like high signal and useful as it could be, and so that you're not kind of making decisions based on anecdote. So a lot of it is building these systems, organizing things effectively,

• 38:21Speaker 02

  so that you kind of know the person to ask or to probe if something's going wrong, or you have a question. And also spending time on, on the right things.

• 38:32Jack Selby?

  That's fascinating. I mean, effectively, you just distilled down the blueprint of like building a huge company and like how to organize your life as an operator or executive. If you were to identify one trait or belief that a lot of operators have that are not working at maximum efficiency, like something that's sort of holding them back, what similarity do you see among those people? Like what should the, the primary question CEOs, operators, executives should be asking themselves in order to become more effective?

• 39:06Speaker 02

  I think one is being able to get into the details of.

• 39:16Speaker 02

  Every team, every work stream. And you know, a lot, a lot of people just rely on assessments of people and management. Right. But sometimes it's really helpful to get both ends, both ends of the barbell, so to speak, you know, the, the senior executives view of a situation and also the people on the ground. Cause you, you could have the problem of like, if, if something breaks somewhere up in the chain and bigger organizations, this is a problem. If you have like individual contributors, managers, directors, senior directors, you know, if, if something's broken in the chain, you could get bad information about what's happening. So that's why I, I find it very

• 40:01Speaker 02

  helpful sometimes to go as close to the ground as possible, you know, look at the code, be able to look at the code, look at the actual copy that's shipping to the website, talk to people who are individual contributors or interns, spend a lot of time talking to interns.

• 40:19Speaker 02

  And so, so I think being able to get extremely deep into the details is important. Not a lot of people do that. And that goes to the work. I think the other thing is just hiring well, making sure that the people around you, in my case, it's like the, the general managers and the functional leads are incredibly strong. And I think I've been fortunate to evolve to a place where it's just, I have incredibly capable people that are running really big businesses and growing alongside the businesses that they're running.

• 40:55Jack Selby?

  You know, it's a hilarious parallel to draw there, like staying close to the problem. So we have a friend, his name is Ben Mala, and he buys huge commercial apartment complexes or just commercial real estate. Like he just bought a new place that's like hundreds of units and he gets his son to move into the complex, to be close to the problem, to know what it's like to actually be a resident at the complex, to know where to make improvements, where to spend money to have the highest possible return on quality of life for the residents there. And that's kind of similar to what you're saying here. It's like, you need to talk to everybody in the food chain. You need to get like the executive opinion as well as like the, the person who is actually going in like, you know, assembling the product's opinion.

• 41:37Speaker 02

  Yeah. And also you need to talk to the customer and it's both the customers that are loud on Twitter, the ones that are loud on customer support, which are not always the same. You need to look at what the Redditors are saying, you know, on the, on the different subreddits, but also there's a lot of customers that are quiet and will just silently stop using the product and aren't going to go talk, talk about it to social, on social media or write in a support ticket. So you have to figure out how to get to those customers too. I think it, it really helps to be obsessed with your business, right?

• 42:16Speaker 02

  And, and to really feel like, you know, every little problem is just going to be on my mind until I figure out a way to solve it. And you know, if I figured out a way to solve it and it's actioned, then I can kind of put it away in a little drawer, check up on it later. But I think something I've noticed about myself is I spend a lot of time obsessing about every little detail. And I think in some cases that can be annoying and sort of not ideal for maybe staying calm and, and having great mental health, but I think is actually really, really good for the business.

• 43:00Jack Selby?

  What's the next thing you want to do that regulation currently blocks?

• 43:03Speaker 02

  Oh, it's a great question. Sure. The, the regulators will love that one. Yeah. I mean, I think generally we've had really, really strong constructive relationships with the regulators, particularly in the last couple of years where, um, yeah, they've been, they've been much more keen to support innovation. I think that a couple of things that have been sort of like fresh, new issues. And you know, one of the other things we're doing now is we're, we're starting to think about how we can push change in, in all of these policies, um, rather than just being a participant in them, right? Uh, PDT rule, you guys might

• 43:45Speaker 02

  be familiar, that rule change came in, we're very supportive of that. So this is a rule where if you don't have $25,000 in your account, there's restrictions to day trading.

• 43:56Jack Selby?

  Yeah.

• 43:57Speaker 02

  Yeah. So that being repealed was, was very, very good because essentially what it did was it penalized customers that didn't have a lot of money in their accounts, which, you know, a lot of customers start with us. So they don't have a lot of money in their accounts and they get into these situations where the intent of the rule was probably to prevent them from making rash decisions. But then, then you get into a situation where, you know, if you like, want to close your position for a risk management reason, it gets flagged as a day trade, then you get restricted and you basically have to make that decision, you intend to do it and you, uh, you turn to another broker because actually

• 44:40Speaker 02

  the other weird thing about this rule is it's on a per broker basis. So if you're a patterned day trader somewhere, you can move your account elsewhere and then you start, you sort of start from scratch. So that was a great positive change. Couple of other things that I'm quite keen on, uh, one accredited investor. And since we last spoke, we've really been pushing on the idea that private ownership is kind of the next frontier of our mission.

• 45:10Speaker 02

  For, for various reasons, but the main one, like there's a lot of disruption by AI. A lot of the top AI companies like OpenAI and Anthropic, for instance, are private. They're going into the trillions of, of dollars of valuation and there's a small circle of wealthy insiders that's benefiting from all the growth. It's not broadly distributed. So our solution to that, make it easy to own these companies or get exposure to them. And in the U S, we have Robinhood Ventures, which essentially you can think of as a basket of private companies. Right. And we, we have Robinhood Ventures Fund One, which started with late stage, uh,

• 45:50Speaker 02

  pre-IPO, OpenAI is, is actually in that fund. And it gave, um, a low cost vehicle for investing and getting exposure to private companies. And, and kind of on the heels of RVI, we started RV2, Robinhood Ventures Fund Two, which takes another angle. Uh, it's still a basket of private companies, but rather than them being ultra late stage, immediately pre-IPO kind of companies, we went to the opposite side of the spectrum. And now we're giving exposure to seed and series A, which is the earliest stage of capital formation. So rather than tens and hundreds of billions valuations in these companies, Robinhood Ventures Fund

• 46:35Speaker 02

  Two, typical valuations are in the tens of millions.

• 46:38Jack Selby?

  How do you pick those companies? And what if they don't want to be a part of them?

• 46:41Speaker 02

  Yeah. Great question. And this is one of the things we figured out, uh, this year.

• 46:48Speaker 02

  We, uh, have taken the position that, uh, if a company doesn't want to be in Robinhood Ventures, uh, we, we generally won't force them. So every deal that we've done for Robinhood Ventures thus far, and this isn't true of some of our competitors, which there are a couple, some of our competitors will go in and do the second layer SPV LP interest and, you know, then announce it. And then you've seen the company come in and say, actually, we don't know anything about this. Uh, not ideal. So with Robinhood Ventures, we've taken the position that we go direct with the company's blessing in all of these cases.

• 47:28Speaker 02

  And that's true of all the deals that we've done thus far. Um, and I think this was not an obvious one, right? Because there's a trade off. What you really want is the access, but you also are creating a new product and you want that new product to, uh, be accepted by the stakeholders in the industry.

• 47:49Jack Selby?

  What if we take it a step further and we say that everyone gets access to these private, privatized companies, then wouldn't it be that the really wealthy people just get in even sooner?

• 47:58Speaker 02

  There's always a cat and mouse game in the sense that, uh, the, the wealthy always figure out how to get. Better things. And so our job is never done, right? Then we have to, uh, we have to keep working to get even earlier access.

• 48:14Graham Stephan?

  And then they get in a little earlier, too.

• 48:16Speaker 02

  But I mean, look, Robinhood venture to seed series A, uh, that, that's like pretty early. It's, it's hard to get earlier and we're partnering with Y C for that fund. So I think we'll prove out the model of seed and series A funding for retail. Now, the problem with these things is these are still baskets, right? And what we're hearing from customers is maybe I like these three companies, but I don't like these other three. So I think the end state is going to be investing and trading for those that want to, individual private names so that they feel pretty close to what trading a public stock on Robinhood would feel.

• 48:58Speaker 02

  And, and that part needs both continued product innovation and also reform of accredited investor standards, which now limit direct investments to private companies to high earning wealthy people.

• 49:13Graham Stephan?

  Is there any other product that you wish existed? Like for me, I wish that you guys had or someone created a Venmo where we could send each other stocks. Like instead of sending Jack a hundred bucks, he'd be like, yo, here's a hundred dollars of Google.

• 49:26Speaker 02

  Yeah. And, you know, last time you guys asked me for Robinhood social, right? Uh, and I said, oh, well, maybe we'll have something to announce in the future.

• 49:35Jack Selby?

  You know, he said to me, the audacity of Graham to say this. He was all, he was all, you know, didn't we say something about a Robinhood social last time? And then they launched it. And I was like, if you think that because you suggested Robinhood social,

• 49:47Graham Stephan?

  I thought right afterwards, Vlad was like, yo, let's do it. Launch it. Launch it.

• 49:53Speaker 02

  Yeah, no, I thought it was funny because obviously, uh, it had been in the works. You know, we, we, we didn't just whip it up.

• 49:59Jack Selby?

  Broke his heart.

• 50:00Speaker 02

  We didn't just whip it up in a couple of weeks, uh, from, from when, uh, we had that conversation to Hood Summit when we announced it. But, um, yeah, there's always, sometimes I get asked about things in the works and, um, I really want to like spill the beans right there, but then I'm like, ah, well, we have these events, we're launching things.

• 50:18Graham Stephan?

  So if we just keep guessing, you just wouldn't say no.

• 50:21Speaker 02

  You can tell based on my reaction, probably what's in the works or not, uh, even though I try to keep a very, very calm poker face. But, you know, Robinhood social has done well. And now I don't know if you guys are seeing it, but people have started cross posting, Robinhood social screenshots on X.

• 50:38Jack Selby?

  Yep.

• 50:38Speaker 02

  Yeah. And they're like, what's going on in this community? And that's bringing in more.

• 50:41Graham Stephan?

  People need to be verified, by the way, because my profile is up there and I think, uh, people think that I'm a scammer on Robinhood social because they don't have a check mark. Like there's no way to verify that is actually my name. Graham underscore Stefan.

• 50:54Jack Selby?

  Okay, I'm at J L S S E L B Y. Follow us on Robinhood social, guys.

• 50:59Speaker 02

  Oh, well.

• 51:00Graham Stephan?

  Yeah, but that means someone else is going to create one that's very similar. Uh, and then they're going to like start like scamming. I don't know.

• 51:06Speaker 02

  We'll have to figure this out. Okay. Yeah. I mean, the one thing that we think works really well with Robinhood social is the fact that the trades and the portfolios are verified and, you know, now we have P and L widgets and all of these things. So in, in other social media platforms where people are sharing your trades, you don't really know whether they're BSing or they could be faking the screenshots. With Robinhood social, we kind of take care of that verification as part of the platform, which I think is like, uh, had a really nice, it's a, it's a positive and also differentiated aspect. But yeah, we'll, we'll obviously have to solve this.

• 51:46Speaker 00

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• 52:15Speaker 02

  Verification problem for, for the profiles as well.

• 52:19Jack Selby?

  Is there any financial product that's not really being discussed though? Because as someone who's so on the pulse with customer demand and just broad investing data, there has to be like whispers of some sort of investment style. Like no one thought five, maybe 10 years ago that we would have AI investing agents.

• 52:36Speaker 02

  Yeah.

• 52:36Jack Selby?

  Right. But someone may have, and I feel like you would probably be the person of, of all to ask, like, what could the future of finance look like? Something we may not even be talking about right now in five to 10 years. Is there some sort of product or service or like something else?

• 52:51Speaker 02

  Yeah. I mean, Robinhood chain, I think is a, is a good example of what the future could be. If we could like rebuild the infrastructure from the ground up. I don't know if you guys are familiar with Robinhood chain. It's, it's basically the hottest chain in crypto right now. We rolled it out a couple of weeks ago and it's been top five in Dex volume. The TVL, total value locked, has been growing tremendously. And, uh, one of the benefits is it has stock tokens, which are tokenized representations of stocks that are available for customers outside the U S for now.

• 53:32Speaker 02

  But, you know, you're, they're still available in 120 plus countries around the world. And if you're on Robinhood chain and you have stock tokens like Tesla, Nvidia or others, you actually can do everything with them that you could do with, uh, another on-chain crypto. So you can send them to people on-chain, just like you would send Bitcoin or Ethereum. You can swap them in pools. Uniswap has, uh, some very, very active pools on Robinhood chain. You can do, uh, collateralization, lending and borrowing. So you, you get a picture of what it could look like if we kind of replaced it all with software.

• 54:14Graham Stephan?

  So when you say swapping, does that mean that, let's just say I have $500,000 worth of gains in a stock? That I could swap that stock for another, keeping my cost basis without realizing a gain?

• 54:25Speaker 02

  The tax situation depends on where you are, right? Every, every one of these 120 countries has slightly different tax treatments. So I can't really speak generally to that.

• 54:39Speaker 02

  But yeah, all, all you have to do is create a pool. If someone creates a pool exchanging, you know, a stock token with a crypto, uh, yeah, you can just swap them directly. So we started out using Stablecoin, so USD G, which is the stablecoin that we partnered with Paxos and a few others to launch. That's like the, the core stablecoin of the chain. But then all the developers have created all kinds of unique pools that we didn't even think would exist. And in all kinds of protocols where, for example, if you hold a meme coin, you just get, uh,

• 55:22Speaker 02

  stock tokens, uh, airdropped to you, right? So they've like connected meme coins, core cryptos and the stock tokens and compose them into, into unique products that, yeah, we, we wouldn't have anticipated creating. We probably wouldn't have thought of to make ourselves. So it's, it's, um, Robinhood chain is this combination of developer platform with, uh, financial primitives, uh, like high yield and stock tokens that we're going to add to. And, and I think the combination of those two is going to lead to a lot of interesting things. Not to mention, you know, late, it was built for AI agents too. So a lot of people have been rolling out APIs, command line interfaces.

• 56:07Graham Stephan?

  I'm just imagining if you had tried explaining this to Warren Buffett. Like what he would say, like if, if this is even something he would understand and say, no, this is just.

• 56:16Speaker 02

  I mean, I think to, to most consumers who aren't developers,

• 56:22Speaker 02

  uh, the value prop is really if you're in 120 countries all over, anywhere in the world, if you have a smartphone internet connection, you can trade, uh, tokenized representations of these stocks 24/7, uh, at relatively low cost and great user experience.

• 56:42Jack Selby?

  But then even if you're a US resident, then you can be trading outside of trading hours all day. Like it effectively opens up the optionality of a, of an investor.

• 56:54Speaker 02

  Yeah. So right now they're not available in the US, but there has been movement to enable tokenization here. And I, I think eventually it will happen. It's just the, the delta in value is, is much smaller. It would be like, you know, in a lot of these places overseas, they don't even have functional banking systems. So they can go right to, uh, tokenized stocks and it's a huge leap, right? Whereas in the US, you already have Robinhood. So going from Robinhood to like 24/7 is comparatively minor. It would be like going from your very fast train to a high-speed train, right?

• 57:37Speaker 02

  Expensive shift. Uh, a lot of the existing train operators aren't keen to make the investment. And you can already get from New York to DC in two hours. So shaving it to one hour, maybe, maybe isn't the biggest delta. And so I think that's why the rest of the world is leading here. And the US is probably going to be a late adopter of, of some of these technologies.

• 58:00Graham Stephan?

  What do you think the other brokerages fail to understand about investing in 2026? Now, really quick, I gotta say that everyone has a business idea that they've been sitting on. And what stops most people really isn't the idea itself. It's everything that comes after it. We're talking building the store, taking payments, the checkout page. But it's actually very straightforward when our partner Shopify handles it for you.

• 58:20Jack Selby?

  Everything that you need to start selling is included and ready from day one. That includes the moment your first customer is ready to pay. Shopify checkout helps more of them actually finish their purchase.

• 58:29Graham Stephan?

  Plus, when they come back, their details are already saved. It's one tap and they're done.

• 58:33Jack Selby?

  I've personally used Shopify several times because before I was working with Graham, I set up probably five or six different Shopify stores and even me actually saw some sales and I knew absolutely nothing. Shopify is genuinely the easiest way to start an online brand and see real sales coming in.

• 58:49Graham Stephan?

  Shopify powers millions of businesses worldwide, from household names like Mattel and Jimm Shark to small, everyday businesses just getting started.

• 58:57Jack Selby?

  With Shopify, nothing stands between your idea and a real business, so go make it one. Search a free trial at Shopify.com slash I C H. Once again, that is Shopify.com slash I C H.

• 59:07Graham Stephan?

  One more time, it's Shopify.com slash I C H with the link down below in the description to get started.

• 59:13Jack Selby?

  What do you think the other brokerages fail to understand about investing in 2026?

• 59:18Speaker 02

  I think the other brokerages suffer from.

• 59:22Speaker 02

  Just being large, I mean, I think there's a lot of players in the space, right? There's the incumbents that are big and they have tens of trillions in assets. But yeah, I think we, we ship much, much faster and we're more modern, which means that we've been able to capture a younger customer base that is growing wealthier over the next couple of decades as opposed to aging out. And so we're kind of the beneficiary of this great wealth transfer over time.

• 59:53Graham Stephan?

  So if you were a paid consultant to the other brokerages, what would you tell?

• 59:59Speaker 02

  I think to some degree, it starts with talent. Like if, if you want to build really, really great products that are competitive and 10 times better than what's already out there. There, there needs to be like a talent reset and you have to make sure really good engineers and designers and product builders, people that understand AI are in the company. So I would probably find one area and these companies are like giant elephants, right? You can't eat the elephant in one bite, as they say, you have to, you have to just take it one, one bite at a time.

• 1:00:44Speaker 02

  You, you eat it very slowly. So I'd probably find one area, which maybe was small and kind of circumscribed away from the core and, and try to like inject a ton of talent into that one area, run it kind of standalone separately and see if that can provide a roadmap how, of, of how we can do like a technology transformation for the entire company. And so if we get a beachhead in one area and we're able to hire special forces, elite talent there, then we kind of like put more into there and, and see that grow till eventually the, the entire company is rebuilt with a stronger foundation.

• 1:01:29Graham Stephan?

  In terms of the broader economy, are you worried about evaluations?

• 1:01:33Speaker 02

  I think in some sectors, alarm bells have started ringing. I'll, I'll give you an example. I mean, we get a lot of feature requests from our customers all the time, right? And for the longest time, international stocks was not in the top 10. I mean, some people wanted international stocks, but you know, a couple, maybe, maybe a month or two ago, every question I would get in an interview was, when are you going to add Korean stocks? That's what everyone wants, you know, nobody wants prediction markets or crypto. We just want Korean stocks. I don't know if you guys experienced this.

• 1:02:13Graham Stephan?

  Very familiar with what's going on.

• 1:02:14Speaker 02

  Or were you some of the people that were asking, asking for them?

• 1:02:18Graham Stephan?

  Probably Jack.

• 1:02:21Speaker 02

  And by the way.

• 1:02:25Speaker 02

  And by the way, we will add Korean stocks, but the fact that we were hearing from so many people at the same time does raise the alarm bells a little bit of like what's going on there. And sure enough, there was just.

• 1:02:39Graham Stephan?

  So what are you seeing today, starting to ring some bells?

• 1:02:43Speaker 02

  Yeah, and I have to be careful here because I'm not a, I, I don't want to give people investment advice. And also to be fair, traditionally our customers are like innovation first. So we were among the first to invest in electric vehicles. They're obviously into crypto, AI, even though, you know, exposure directly to AI labs is difficult and we're fixing it with Robinhood Ventures. You've got the semiconductors and, and now you've got a lot of people talking about energy, right? So I guess chips and energy as a category, you have, you have a very, very complicated balancing act to play.

• 1:03:28Speaker 02

  Cause on the one hand, it is kind of obvious if you assume, people are saying, well, if AI demand continues to grow, of course that's going to impact chips and everything in the stack underneath it. On the other hand, what you have is the traders and this includes, you know, there's been anecdotes of hedge funds that are just buying chips because they know, hey, even if I don't need this chip myself, I'll be able to resell it at a higher price. And whether something is undervalued or not, kind of depends on many of these factors. And, and I could see it tipping in one direction and, you know, if it, if a lot of the supply is being bought by speculators, that's when you can kind of get into trouble with, you

• 1:04:12Speaker 02

  know, even something that has fundamental growth potential like chips in an AI environment.

• 1:04:18Graham Stephan?

  Do you think that a high stock market right now is actually bad for people in their twenties and thirties?

• 1:04:22Speaker 02

  Everything I think is, is an opportunity in a sense. Back in 2020, when we had a big crash right around COVID, you saw our customers actually buying, you know, and, and you looked at the customers of the other discount brokers and they were selling and that was the big story. Our customers were buying because they're younger, they had a, a long-term horizon and they saw it as an opportunity. They were still fundamentally bullish about the country and of all the things that, you know, were, were, were being built and, and what the stock market offered. And they kind of showed that through their activity on the platform.

• 1:05:03Speaker 02

  In a sense, a lot of people say, well, do you worry about stock market corrections? I don't worry about them as much because we've seen in the past that having younger customers, they, they take corrections as opportunities. Now that doesn't mean that I want a correction or I even want, you know, a sustained period of slightly lower prices. That can be very, very challenging to the economy and to people. I think everyone generally should just want things to go up smoothly up and to the right, but it's not the reality. And I think every market environment, if you're a trader, presents opportunities that you can capitalize on. And if you're a long-term investor, it can be hard to predict these things and time them.

• 1:05:47Speaker 02

  So we offer great tools for tax advantaged investing. I think we have the best retirement products on the market where it's really targeted towards putting money in and, you know, not withdrawing for many, many decades. And I think dollar cost averaging and passive management is better at Robinhood than at any of our competitors. You know, a lot of our competitors don't even offer good tools for, for these things, but we're continuing to invest and incentivize. A lot of people criticize us because they think we incentivize active trading and prediction markets. If you look at what we actually incentivize in the product, it's retirement. Retirement gives you a 3% match if you're a gold member and you make a contribution.

• 1:06:32Speaker 02

  So those are the types of products that we've really directly incentivized and, and had success incentivizing.

• 1:06:40Graham Stephan?

  Now, what do you say to the people who criticize that it is leaning too heavy into prediction markets, which might be considered too close to gambling?

• 1:06:48Speaker 02

  Yeah, we get that criticism and of course you mentioned the switcher and being able to customize it. We get the criticism in both directions, actually. You know, we have people that just don't want to see prediction markets and for that we have personalization and all the initiatives we have, not just for you to disable it, but also to make sure that we show you the content that you want to see in the app when you want to see it. So it's a big priority, not just with prediction markets, but also the more different products and features we have. We have to solve the problem of you just not being aware of us are offering a great feature that you can benefit from.

• 1:07:32Speaker 02

  So yeah, there's, there's both, I don't want to see this product, prediction markets being a great example. Also I want to see it more, like it's too buried in the product and I don't want it to be, you know, three taps away. I just want to see what's going on right now. And I think personalization is an answer. The other thing we've been experimenting with is in some cases, if really the experience is very, very different, we break it out into a separate app, which is what we did with banking. So if you want like a, a banking and a card experience, you can have that in the banking app. If you want a more trading first experience, you have like the main green Robinhood app.

• 1:08:14Speaker 02

  And if you want full crypto, the Robinhood wallet has like DeFi native experience.

• 1:08:20Graham Stephan?

  What do you think the critics are getting right that you could improve on?

• 1:08:23Speaker 02

  I mean, I think that.

• 1:08:27Speaker 02

  Making things cohesive and making the purpose of the company and what we stand for more understandable is a fair critique. We hear that a little bit. Everyone always wants features and it's hard for me. I mean, the Korean stocks, I think they're right. I think we probably should have Korean stocks as well as stocks for, from every single market. There's just a bunch of stuff that we just haven't gotten to yet because there's always more and more to build. And the way that I think about this is there's kind of three buckets of thing, right?

• 1:09:03Speaker 02

  Infrastructure improvements that just make the existing experience better, like faster performance, like just better, nicer, cleaner UI UX. Reliability so that we just can handle traffic spikes better and things like that. And we made tremendous progress there, even in the past year, actually. There's the category of like, what's available at other brokers that Robinhood doesn't have. And that's a big category. Up until recently, it's trust accounts. International stocks are available at some of our competitors. You've got things like fixed income, if you want to buy direct bonds, mutual funds.

• 1:09:45Speaker 02

  You know, there's a lot of things that we don't offer that are sizable parts of portfolios of customers, right? And then there's this third bucket, which I think can be easy to overlook. Not a lot of people have products here, but it's just like, can we innovate and can we be the first to market with, with new products? Relative to our peer set at least. And that's where things like prediction markets, Robinhood Ventures, entirely net new product. Things like Robinhood Chain and, and Robinhood Earn, like we, we also want to put things in there that are completely unexpected.

• 1:10:22Speaker 02

  Agentic trading we were talking about. I mean, nobody, nobody big, nobody non-trivial is like working on agentic trading besides us, right? Like we're just figuring that out.

• 1:10:34Graham Stephan?

  Slightly off topic, are you ever worried about the billionaire tax here in California?

• 1:10:39Speaker 02

  I try not to think about it very much. Um, yeah, yeah. And again, it's, it's one of those things where, um. Yeah. I mean, California has this interesting kind of referendum based structure where if you get enough support, even if the governor or local politicians or, you know, the, the people support or are opposed to something, you can get on the ballot anyway. I think the predict, we have a prediction market on this.

• 1:11:08Graham Stephan?

  So you could hedge yourself in a way.

• 1:11:12Speaker 02

  Technically I could, although that's not one of the deepest markets. But yeah, I think, I think it's, it's showing it as a minority. So hopefully that does.

• 1:11:21Graham Stephan?

  It is. What would change in your life if there was a billionaire tax?

• 1:11:25Speaker 02

  Well, a couple of things. Um, one, I think the real risk isn't to me personally, although obviously it would not be amazing. Um, it's to the ecosystem here, right?

• 1:11:43Speaker 02

  So I think, I think the real risk is it could be like a own goal for California because there's basically been two industries that California hasn't just been leading the country, but has been leading the world in many cases. One is entertainment industry, Hollywood, uh, and, and that's just gotten decimated in the past 10 years, right? And, and a lot of it is policy decisions that are own goals, not giving incentives to people to shoot and film and to hire people locally. So then they're flying to Atlanta or Canada or Eastern Europe.

• 1:12:21Speaker 02

  And, you know, it's hard to break this network, but I think that what's happened in Hollywood has shown that that network can be broken. If you have filming and studios moving elsewhere, and then eventually the talent and the directors and actors move elsewhere. And then you get to a point where, you know, they're not even having the award shows in, in LA because nobody lives there anymore. So I think there's a real danger of that. Could that happen to the technology industry? I think it was looking fairly bleak for technology in San Francisco during COVID. People were talking about moving to Texas, moving to Florida and AI kind of resuscitated things.

• 1:13:02Speaker 02

  But, um, I think what happened in LA shows that we shouldn't take, uh, this for granted. Yeah. What, what the real risk is, you know, I think a lot of people will, nobody's going to want to be taxed every single year, 5% of their wealth. And these taxes do tend to start, uh, very, very popular, but then eventually they cover everyone's. And over time, I think you could actually get to a situation where the lost revenue from people paying moderate taxes.

• 1:13:39Speaker 02

  But doing them consistently is, is much higher than the one-time hit of like taxing someone once and them leaving the state. And a lot of people have already left the state actually before the, the initial taxation would hit. So even the threat of this happening has been, has been so severe that some people have, have bailed in relatively large numbers. Yeah. Pretty significant taxpayers.

• 1:14:07Graham Stephan?

  If a billionaire tax passes on a personal level, what would that do to you? Would you just be forced to sell some of your stake in your company?

• 1:14:15Speaker 02

  I think it depends a lot on implementation and some of it is, uh, yeah, some, some of it hasn't been precisely.

• 1:14:24Graham Stephan?

  Laid out.

• 1:14:24Speaker 02

  Laid out. Um, yeah, but I think a lot of people would be forced to, I mean, the, the bulk of my wealth is Robinhood shares. So, um, on a cursory reading, I think a lot of people would have to sell shares in their companies.

• 1:14:40Graham Stephan?

  Do you keep your Robinhood shares in Robinhood?

• 1:14:44Speaker 02

  Uh, no. Um, yeah.

• 1:14:46Graham Stephan?

  Too many eggs in one basket?

• 1:14:47Speaker 02

  No, no, no. It's, it's not because of that. It's just because currently.

• 1:14:51Graham Stephan?

  You got a 3% ACAT's transfer fee to some other place. It's like, oh, wow.

• 1:14:55Speaker 02

  That's, I'm, I'm, I'm saving it for when, uh, yeah, for, for rainy day. Um, uh, no, because, uh, my shares and the shares of our, um, employees are administered by, um, there's like special requirements for how to administer employee stock purchase plans. And, uh, what are called 10B51 plans, which is I can't just freely trade my Robinhood shares, right? I have to trade them under a specific plan that's filed in advance. Yeah. Because of material, non-public information.

• 1:15:33Graham Stephan?

  So just regulatory. Yeah, that makes sense.

• 1:15:35Speaker 02

  So, so there are, uh, companies that deal with this, uh, and it's like a B to B thing. Like I will actually, uh, I will actually create a deal with, you know, a pri, a pre-IPO company to manage their ESPP, to manage their 10B51s and I become the, the vendor.

• 1:15:56Graham Stephan?

  Do you trade on Robinhood?

• 1:15:58Speaker 02

  I do. Yeah.

• 1:15:59Graham Stephan?

  So you, you'll like wake up, check the app, make a investment. But also what's interesting is when you sign up for Robinhood, you have to check the boxes that no one else does, right?

• 1:16:10Speaker 02

  Yeah.

• 1:16:11Graham Stephan?

  When I'm signing up for a new brokerage, I say, no, no, no, no. I don't know anyone that's a 10% owner in a company or this or that. Like I'm not affiliated by any means with like, like I say no to all those disclosures, but you actually have to say yes. How does that change on a personal investing way?

• 1:16:26Speaker 02

  I have to be really careful, uh, trading individual stocks. I think ETFs are, uh, are, are pretty simple and pretty clean. Crypto, for a while I was doing a lot of crypto because I love, uh, I love crypto, right? I love trading. I love like being in the trenches with people.

• 1:16:47Graham Stephan?

  Are you posting on Reddit?

• 1:16:47Speaker 02

  Trenchers. Um, I don't post on Reddit anymore sadly.

• 1:16:51Graham Stephan?

  Anymore. Okay.

• 1:16:52Speaker 02

  Yeah. At one point I was a, I was a redditor, uh, early on in my Robinhood journey. I think I got off of Reddit. But, uh, yeah, crypto has been kind of nice because, um, yeah, it's, it's a, it's a fun trading product. Futures was nice when we launched it, prediction markets as well. But yeah, individual stocks, um, yeah, there's, there's a lot of restrictions. So.

• 1:17:16Graham Stephan?

  What crypto do you have and own? Hey, by the way, really quick, if you want extra content just like this, as well as early access and a bonus post show posted every single week, feel free to join as a channel member to get immediate access to all of that as well as early access to everything else that we post, along with priority responses to all of your comments. So if that sounds cool, feel free to join. Would love to have you on board. Thanks so much. We'll get back to the podcast now. What crypto do you have and own?

• 1:17:43Speaker 02

  And again, I don't want to get into, uh, recommendations, but, um, I have a pretty diversified portfolio. Yeah. To be honest with you.

• 1:17:54Graham Stephan?

  Are you bullish on Bitcoin?

• 1:17:56Speaker 02

  You know, Bitcoin is singular in a lot of ways, which makes it special. It was the first asset. It was the original meme coin, right? The brand of it is, is quite strong because nobody can ever, you can create lots of Bitcoin imitators, but nobody can ever take the position of being the first and, and most trusted. It's the, you know, main coin that companies think about as they're building out crypto treasuries to diversify against inflation and, and do all sorts of things. So yeah, long-term I'm bullish on Bitcoin. I think it is singular and I think that gives it an advantage over comparable coins.

• 1:18:37Graham Stephan?

  Yeah.

• 1:18:37Speaker 02

  But yeah, I can't tell you, you know, if it's going to hit a million or anything like that.

• 1:18:42Graham Stephan?

  One thing I want to ask you is that recently there is a Bitcoin hack with the cold wallet and Bitcoin was stolen. How do you make sure that if, let's say I deposit Bitcoin on Robinhood, that that cryptocurrency is safe? And that on your end, there couldn't be a hack or that like there's an employee who just makes a mistake, who types in a wrong little number and like something gets out there and then.

• 1:19:07Speaker 02

  I think there's defense in depth, what's called defense in depth with, with these things. So without getting into the exact details of our crypto custody infrastructure. Cause there are a lot of, a lot of hackers out there. Um, you don't want to have too much of your crypto easily accessible to people. In fact, the lion's share of it should be in cold storage where you have to go and like get pieces of paper ideally. And not exactly how it works, but it should just be like not connected to the internet and highly secure.

• 1:19:43Speaker 02

  So, so that way, even if there was an issue with the hot wallet, it covers a, a very small minority of, of crypto assets. Then you have to constantly.

• 1:19:57Speaker 02

  Make sure that you're hardening your infrastructure, you're watching out for and preventing possible like security breaches and incidents is very, very important for in this environment because you have mythos and fable and the AI tools are, if there is a vulnerability, you can't rely on it being just hard to find or it being too expensive. So that before AI tools, it used to be that, you know, you wouldn't have to worry as much because you had to worry about these state sponsored actors that would go after the softest, largest targets.

• 1:20:36Jack Selby?

  Yeah.

• 1:20:36Speaker 02

  And in reality, you know, there's much, there's banks that hold trillions of assets that have poor, relatively poor cybersecurity posture. So they're just, you know, being attacked everywhere. But now, you know, it's so cheap to spin up another job that you really have to make sure that there's no holes. And I think you have to do that with like penetration testing, internal red teaming, and also using the AI tools themselves to scan and attack you like they, like they were an adversary. So I think we invest a lot in this and we're fortunate, you know, to, to, to be at the frontier of a lot of these tools and to actually,

• 1:21:21Speaker 02

  yeah, spend a lot of resources and a lot of our mind share in, in securing all these things. And I think the surface area is always rising, right? Now we have Robinhood chain, we have all of our DeFi products, we have of course, the traditional business as well as crypto. So investing in security is a huge priority.

• 1:21:38Jack Selby?

  What are your personal goals outside of Robinhood?

• 1:21:42Speaker 02

  I've really been focused on teaching my kids math. I still think math is important. Getting them to enjoy learning and be curious. So

• 1:21:56Speaker 02

  whenever I get time to spend with them, which is never as much as I would like, but I try to like, talk to them about history, encourage them to do math, see how they're doing in school. I think they have certain benefits that I didn't have when I was a kid. I mean, they could get access to the best tutors. They could, you know, talk to anyone they want. And my concern is always like, how do you get the benefits of that? Without the downsides and the downsides of growing up as my kid is.

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• 1:23:32Speaker 02

  Like stuff can be easy for you and maybe there's not the incentive that I had to be hungry, right? You know, if I, if, if I didn't like work hard, my parents told me very directly, we don't have the money to send you to college. Very likely you're going to have to get a scholarship, which means you're going to have to do all these things. And by the way, you know, we were visa holders. So our status in this country was very, very uncertain. There was always the threat of, okay, if you don't do well, maybe the family will have to go back to Bulgaria, right? Yeah. And I think there's a little bit less of that, which is good in some ways, but, but also it can be, uh, it can be hard to like manufacture hunger if it's not really there, right? But yeah, I'm very proud of them actually, because despite this, I think they're,

• 1:24:18Speaker 02

  yeah, they're, they're growing up to be great humans. Yeah. Other, other goals, I think about my health. I'm getting a little older now, so I want to make sure that the body and the mind is, is working well because I'd like to be.

• 1:24:34Jack Selby?

  How do you do that? Do you do blood testing, CT scans?

• 1:24:37Speaker 02

  I've done the full body MRI thing. I do blood testing. I just try to work out regularly. I've been getting into like sauna and cold plunge and contrast therapy. I also have been trying really hard to have a routine before I go to sleep. Cause too easy for me, I get into the thing of like being on my phone or my iPad and just looking at the company Slack or reading docs till literally the last moment before I close my eyes. Yeah. Like my phone just whacks me in the head in bed. So what I'm trying to do now is

• 1:25:20Speaker 02

  journal a little bit for 10 to 15 minutes and then read a physical print book for, you know, 15 to 20 minutes before I go to sleep so that, you know, things just get to, to wind down a little bit.

• 1:25:34Jack Selby?

  What kind of books do you read? And have you noticed an actual benefit from journaling?

• 1:25:39Speaker 02

  Yeah, I think the, I have noticed the benefit from journaling. You know, one thing is journaling for me, I have a little bit of a structure to it. So I write a little bit about what happened in the day, or sometimes I do like a Sunday journaling where I, I think about the whole week, the, the week behind and then the week forward. So again, breaking my rule of not thinking about the past, I do think about the past. But just in a way that helps me inform what I want to do in the future, either today or the following week. What I like to do is I think about the period and question, what went well? I write those things down. Those make me feel good.

• 1:26:21Speaker 02

  What could have gone better? And then I, I say, okay, if I had to do some things this week, here's the, the list. And the list can be quite long, right? It's like, I want to get 10 things, but then I sort them based on what's the most important.

• 1:26:39Speaker 02

  And then I look back on the last one, see how I did and certain things I carry over. Other things I say, hey, I actually finished this. This is awesome. But then, um, yeah, I have, I have a list of the week ahead and the day ahead. And what happens is when I wake up the next morning, I kind of look it over and then I feel really good.

• 1:27:04Speaker 02

  Starting my day. I think what can be a source of stress is just being completely input driven. And you kind of wake up in the morning and you're like, let me look at what other people want from me. Right? What are the fires? Are there any emergencies? What are people texting me about? And then, um, yeah, the risk is you just don't get the important things done. So I think this at least forces me to think about what the important things are and make sure that I'm aware if they got done or if they didn't get done and, and it helps them get done as well.

• 1:27:38Jack Selby?

  That's interesting to be more output driven. It's like signal and noise. It's like always said in all of these different ways. And they say one of the main sources of happiness is feeling like you're in control of your own destiny. And that translated to this is basically like, what must I do for myself and for my business as opposed to what fires do I need to respond to? It's like, you're not, you're no longer in control of your life if all you're ever doing is responding to things and external stimulus. Oh, well, there's a fire over here on this side of the business. Let me tend to this as opposed to like, here's where I'm at. This is what I'm going to do and I'm going to push for this.

• 1:28:13Speaker 02

  Yeah. I think a, a big source of unhappiness is to kind of feel like things are out of your control, even though they aren't. Even, you know, some, some of the, some of my fondest memories, looking back are when I went through some kind of crisis, right? And, and I went through the crisis and I think back about what was going through my mind at that time. And, you know, now with the benefit of distance, I'm like, oh, that was a really interesting time. It almost seems fun in retrospect because now, now I appreciate it. But at that time I was really stressed out, right? Not enjoying it at all, not sleeping.

• 1:28:59Speaker 02

  And, you know, I think about how much better would it be to actually have been enjoying it? Or, or be in a state of flow at the time, even though a lot of crises are something happens that you have to deal with. But I think even those things are under your control at the end of the day. Cause whether you're happy or not, or motivated, or in a state of flow really depends on your mindset as you're processing these things.

• 1:29:31Jack Selby?

  In terms of raising your children, do you feel like math is more important than social skills? Or are social skills going to be more important in a world where AI could do just about any math imaginable?

• 1:29:44Speaker 02

  Did you see that Peter Thiel thing? He was, uh, he was asked about this a couple of years ago and he said, well, you know, at that time math or AI was getting really good at writing, right? And you could just one shot a history essay

• 1:30:00Speaker 02

  with just a simple prompt. And so the conventional wisdom was, okay, the math skills were going to be very, very important, but gosh, writing essays or copywriting, be worried about that. He said, oh no, uh, I'm much more worried about the math people than the word people. Because for the longest time, actually,

• 1:30:22Speaker 02

  Word people were dominant in society, but only recently has math been a prized skillset. And yeah, by and large, he basically put the reason for this basically on wokeness, right? Because math is egalitarian in the sense that, you know, you could actually test different populations for mathematical ability and you have outliers, no matter what your income is. But for verbal ability and words and, you know, how well read you are, it does skew quite heavily towards, you know, people that have higher net worth and socioeconomic

• 1:31:07Speaker 02

  status. So the past 50 years or so, maybe even a little bit longer, has been generally the flow has been towards like more egalitarian, more progressive. And so the math people have gotten an advantage. But yeah, maybe that could be reversing.

• 1:31:28Graham Stephan?

  Yeah. So we were speaking with Chris Camillo yesterday, who's telling us that he wants his kids to be just well traveled, interesting people who are good with networking. Because in a world with AI, he thinks that in-person relationships and conversations are going to matter more than they ever have. And if a person is really well traveled, who has interesting stories and knows how to relate to someone else, that'll be irreplaceable by any sort of program.

• 1:31:51Speaker 02

  I think my point of view is a little bit different. I still think math is very, very important because my experience is math generalizes. So if you're really, really good at solving theoretical math problems, and I don't mean just like multiplying together big numbers, I mean, like abstract theoretical math, it's a pure form of problem solving. And that pure form of problem solving can generalize to all kinds of business situations. I mean, I studied math. I was pretty good at it. I never studied business. But I felt

• 1:32:30Speaker 02

  like being better at math trained me to think better. And thinking better helps you in business and so many other things. So I do think it's helpful. And I think that, you know, being better at thinking and thinking clearly helps you as you're networking or creating relationships as well. The, the things needed to be better at math help you become more curious. So I view it as very fundamental. Yeah. Which is in part why I also started another company a couple of years ago, building AI for math, what I call mathematical superintelligence.

• 1:33:12Speaker 02

  And the bet there is if you, if you build a system that's really, really good at math, it can basically be really good at any economic activity, starting with coding, which is the closest, but probably it can write you a better history essay eventually as well.

• 1:33:30Graham Stephan?

  How has your perspective changed over the last nine months since we last filmed?

• 1:33:34Speaker 02

  Well, I've shipped social as per your recommendation.

• 1:33:38Graham Stephan?

  You're very welcome.

• 1:33:39Speaker 02

  You asked me before, what products are people not talking about enough? I still think even though there is a policy discussion on private markets, we have to do more to like, spread the word that, hey, this asset class is now available to individual investors. And I think we've, we've been trying to do that through various means, but it's not like, I don't think we're, we're at the point where it's had its full mass market moment. So these are kind of undiscovered little gems that only relatively few customers know about. Agentic trading, another example. There's a lot of policy discussion on it. The folks

• 1:34:19Speaker 02

  that are extremely sophisticated are aware of it, but it's still 100,000. It's not at 10 million customers. So there's a lot of growing there. Yeah. And I think now, you know, me personally, I mean, probably the first time we spoke, Graham was 2021, right? That was what, five years ago?

• 1:34:40Graham Stephan?

  Yeah, I think so. Yeah.

• 1:34:41Speaker 02

  Five years ago. I think I've gone through, from this journey of being kind of a newbie, young person in this industry to now kind of being in the middle, right? Still young enough to kind of understand what the Gen Z's are doing and saying, even though I really can't figure out TikTok yet, haven't made much progress there. But now I'm kind of old enough to, I guess, be, be thought of as an industry person. And I think this middle area is kind of interesting for me, right? Because I can kind of hang in Washington,

• 1:35:23Speaker 02

  have a policy discussion and be taken seriously, maybe in a way that 25 or 30 year old Vlad wouldn't have. But I can, I'm still kind of in touch with, you know, all of the, all the folks on social media, all the folks in the trenches and the ability to kind of bridge both, I think is, is unique, given where I am in life. And, and I'm just, I'm just trying to enjoy that and take advantage of it.

• 1:35:52Graham Stephan?

  Yeah. I do have to say you're doing an incredible job. And I think the last time that Jack and I were here, we both left thinking that, oh my gosh, your passion, like the fact that you would come on a podcast and talk with us openly for two hours, and nothing was off limits. And you just allowed it like, that I think speaks volumes. And after that, I'm like, oh, man, I am bullish on Robinhood. Like, I really, but it's, I think it's because of you specifically, not necessarily Robinhood as a company, but because of your passion and your enthusiasm and how into it you are. So I think that goes like a long, long way.

• 1:36:29Speaker 02

  I think the, the exciting thing about Robinhood is I, I become more bullish and excited as the years pass because the mission itself becomes much more expansive and much more interesting. And now we're talking about things that are on a civilizational scale. Like, how can we increase the ability of billions of people to own stocks, own private companies, own real world assets? And I think that's a really, really hard problem. And to actually move the needle on that, you need to do lots of other little things right that are very hard to do. And you have to engage and entertain people because inherently,

• 1:37:12Speaker 02

  these are kind of boring things and you're never going to get everyone unless you make it, make it a little bit more engaging as well.

• 1:37:19Jack Selby?

  If you were consulting our podcast, our business, what do you think we could be doing better?

• 1:37:26Speaker 02

  So a little reverse interview. Let's see. How many viewers are you guys at now?

• 1:37:33Graham Stephan?

  Total subscribers, 1.63 million on YouTube, but it's way more across all platforms.

• 1:37:40Jack Selby?

  Millions. How many viewers per episode?

• 1:37:42Speaker 02

  Yeah.

• 1:37:43Jack Selby?

  Probably on average, and there is some volatility there, but like on average, maybe 300 to 400,000 people listen to every episode.

• 1:37:52Graham Stephan?

  And that's the long form.

• 1:37:53Jack Selby?

  And that's the long form. But then on top of that, we have distribution. So we have like clips and we have shorts and we're on every social media platform. Last year, we did 1.2, 1.2 billion views across all platforms.

• 1:38:04Speaker 02

  Okay. And, and what is your north star? Like, if you wanted to be remembered for one thing, one contribution for the podcast, what, what would that be?

• 1:38:13Graham Stephan?

  That's really the guest selection. We just want to have really inspiring guests who could teach our audience something and show them a different perspective that maybe they didn't consider before. And so for me, it's just getting the best guest possible who we just want to have a conversation with.

• 1:38:27Speaker 02

  Got it. But is it like, we want to get to a 100 million subscribers? Does that matter? Getting to a billion subscriber, getting a billion views per podcast? Is that, is that like a anti-goal or?

• 1:38:41Jack Selby?

  No, I think like, at this point, in terms of growth, like, I think growth is sort of something that will ensue to our other goal, which is like, talk to interesting people, you know, be as objective as possible and fair and be entertaining and fun and funny, but also, you know, educational.

• 1:38:58Speaker 02

  If you had to think, and you don't have to say me, obviously, I know that it's me, but besides me, who's, what was the best episode that you, you have had?

• 1:39:06Jack Selby?

  It's hard to say best because we've been doing this six years. So we're picking between hundreds of people. But like, most memorable episodes would be Dr. K, who's like a psychiatrist, oddly enough, who's been trained in Eastern and Western medicine.

• 1:39:18Speaker 02

  Yeah.

• 1:39:18Jack Selby?

  And that was fascinating. Also, another one, we love talking to Ben Mala, like the commercial real estate investor.

• 1:39:24Graham Stephan?

  Kevin O'Leary is fantastic.

• 1:39:25Jack Selby?

  Kevin O'Leary, Chris Camillo, Stradman, who's like a car, like, we just have so many, everybody that, virtually every person we talked to, we're like, super, super, super excited.

• 1:39:34Graham Stephan?

  Like to have him back on.

• 1:39:34Jack Selby?

  Papa John, you know, that was absurd to be able to talk to him at his house.

• 1:39:39Graham Stephan?

  And string theory, he's really into string theory.

• 1:39:41Speaker 02

  Papa John likes string theory?

• 1:39:43Jack Selby?

  Yeah. He brought it up unprompted.

• 1:39:45Speaker 02

  Wow.

• 1:39:45Jack Selby?

  Yeah, we had no idea what to do, but it was, it was fun.

• 1:39:48Speaker 02

  Yeah. String theory is.

• 1:39:50Jack Selby?

  Please don't.

• 1:39:52Graham Stephan?

  Where we're getting at is that we feel like we have so much potential and we have such a big impactful platform that we just don't know what's next. And we're good at this, but we feel like there's something more, there's something extra that we could be doing and we don't know what on earth it is.

• 1:40:09Jack Selby?

  Also, to be frank, I think we're severely under monetized. Like realistically, to be able to get 1.2 billion views and

• 1:40:16Graham Stephan?

  In the finance space.

• 1:40:17Jack Selby?

  In the finance space. Like, I, I don't think that we're, like, I just want to focus on this. I don't really want to focus on like a business or something to like redirect viewership to, or more sales. I want to focus just on content. But also in doing so, I think that a lot of other people have given the, the maximal amount of marketing that we're able to like provide basically for free, they would be able to turn a greater profit.

• 1:40:43Speaker 02

  Yeah, I think that makes sense.

• 1:40:47Speaker 02

  Yeah, I guess, and if you think about these shows, the best where you felt that you've done the best work, is it, do you judge it based on views or comments or how the audience has resonated with it? Or is it more like, hey, that was a really good conversation for me. I loved being a part of that.

• 1:41:06Graham Stephan?

  It's gotta be both. It's gotta be both because I look at the metrics and I'm very analytical about the data and I say, oh, this underperformed, why? And then I try to improve it because if it underperforms, I think that means the audience didn't watch enough of it and they clicked out. Why did they click out? Why did they not like that? But for me personally, I also just enjoy the conversations.

• 1:41:27Speaker 02

  Yeah. I mean, I think that I can tell it's a labor of love for you guys, that you really care about it. You're trying to get better. It's really engaging. Yeah. And I think that it comes across. I mean, I enjoy watching it. I think that if I had to give one area for improvement, I think that the sort of like North Star of having really interesting guests that you guys want to learn from and you think the audience could learn from is probably one that you'd hear from a lot of podcasts. Like basically lots

• 1:42:07Speaker 02

  of podcasts just want to have fun guests and have it be great educational content. But

• 1:42:15Speaker 02

  I guess the, the answer to the question of, you know, why would I watch, you know, Graham and Jack versus those others could use more differentiation, right? Like, what is the one thing that they'll get here that they won't get anywhere? I'll give you an example. I listened to acquired podcast and I just don't think anyone else does exactly what they do. You know, if I, if I get another episode of that, I know exactly what it is. It's like a four hour thing where those guys are having fun and chatting, but it's like a four hour deep dive on one specific company. I kind of know the formula. And I

• 1:43:00Speaker 02

  think it's differentiated in a sense. Yeah. And, and your, your guys, it's a little bit of finance, a little bit of pop culture, but I think a sharper differentiation might, might be something I would consider.

• 1:43:14Jack Selby?

  We always try to tie everything into finance a little bit with some guests. Obviously, it's sort of impossible and we're just excited to talk to them. But we always do generally dial it back into some form of like, where are you investing?

• 1:43:29Speaker 02

  Yes.

• 1:43:29Jack Selby?

  You know, do you own equities or?

• 1:43:31Graham Stephan?

  Or their philosophies on business. Like everyone they've had on is successful in their own right in their thing. And what could we take away from that?

• 1:43:38Speaker 02

  Yeah.

• 1:43:39Jack Selby?

  But it is still, you know, relatively vague. Yes. Like I couldn't tell you a specific claim like, oh, well, we want to get as many people into like retail investing as possible.

• 1:43:46Speaker 02

  I think that the, the finance aspect is an interesting direction. And I remember the, the clips that I've seen of your guys's that really resonate are where you talk finances with a successful person that actually you wouldn't normally associate with, with finance. Like that, uh, who, who was it?

• 1:44:06Graham Stephan?

  Togi.

• 1:44:07Speaker 02

  Yeah.

• 1:44:07Graham Stephan?

  Plavicular.

• 1:44:08Jack Selby?

  That was our goal years ago was like, we want to break into the mainstream and make like talking about finance, a more available ubiquitous thing. Like we wanted to have Leonardo, Leonardo DiCaprio on the pod. Like this was a goal years ago.

• 1:44:20Graham Stephan?

  Yeah.

• 1:44:20Jack Selby?

  Like bring on people that are celebrities, musicians, yada, yada, yada. Hey, how much do you make selling out Madison Square Garden? Like who actually gets paid out from this? Like, what are you doing with this money? Like, what are your intentions with it? Like, that's what we wanted. But it's also very difficult because like we, we try that. Like, we'll bring you on the show and then we'll heavily debate beforehand. Hey, should we lead in with a question or a phrase saying something like, oh, Robinhood moved 3% today, meaning your personal wealth grew by this amount? Like that, that is directing our audience towards that, that North Star. But at the same time, it could put you on your heels a little bit. It could make it seem like we're out to get you or like, we're just another one of those podcasts that want to pocket watch.

• 1:44:57Graham Stephan?

  It's cheap.

• 1:44:58Speaker 02

  Yeah. No, yeah, I think you guys do it. Yeah. In kind of a, a nice way. Yeah. I never felt like it was like out to get me or aggressive. I think that there is a delicate balance, right? Do you want to get into deep questions that are just, you know, what you would hear at, at other podcasts, but you know, a lot of executives are probably trained to some degree to not answer deep questions. And sometimes we also forget, right? We're also like, well, shoot, I have to say a number. If I say the wrong number, you know, we'd have to edit that out or issue a correction. So there can be an incentive to not really

• 1:45:43Speaker 02

  remember numbers, right?

• 1:45:44Graham Stephan?

  Yeah.

• 1:45:46Speaker 02

  But yeah, yeah. And I think what I've seen other people do that's kind of interesting is real time, just like start browsing the web or show something or, you know, hey, I found this funny tweet, pop that up, almost as like a visual source. And I think, I think that can make it a little bit more dynamic, interactive, entertaining.

• 1:46:07Jack Selby?

  So here's another thing, and this is by no means a pitch, but I think that so many companies could benefit so much from having an unlimited marketing funnel behind them of like organic marketing, like not paid, not just like a sponsorship, not running an ad because that appears as an ad, it appears as a sponsor. But like, if the full power of the iced coffee hour was put behind some sort of fintech company or like some sort of, you know, huge like finance newsletter or business or platform or something like that, where consistently you have, you know, one billion views every year, that's also growing and you have the, the trust and the faith of the brand behind a company, it would

• 1:46:52Jack Selby?

  be worth 20 times what we're making on an annual basis. Like, and it's not even close. You don't see companies like actually try to create legitimate podcasts. Like, for example, we talked to John Morgan about it and he spent $2 billion in advertising this year. And we were like, yeah, but what about like, like organic social media reach where there's more trust behind it? Like, why are companies not doing that? The overhead is, it's cheap relative to everything else.

• 1:47:17Graham Stephan?

  It's a skill issue. That's all it is.

• 1:47:19Jack Selby?

  Added, yeah, it's an skill issue. It's an added element of like, like trust and authenticity.

• 1:47:25Speaker 02

  Yeah, I think that's right. And you know, we've, we've dipped our toes in media as a company for a while. We acquired Market Snacks. If you guys remember, that was something like eight years ago, became Robinhood Snacks. And there was a podcast, Robinhood Snacks was a podcast with Nick and Jack. And they later went off to, with our support, launch another thing, TBOY, right? So they have a podcast now. I don't think it's as big as the iced coffee hour, but they've been, they've been working on it. We had Sherwood Media as well. I think that's evolved over time. And I think that we, we see huge potential

• 1:48:07Speaker 02

  in connecting our customers with really good content.

• 1:48:13Speaker 00

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• 1:48:43Speaker 06

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• 1:49:13Speaker 02

  And I don't think too many people have nailed it. I think Bloomberg has done a, a pretty good job of like combining financial services and data with, with content, media and distribution. But they've kind of been unique. And, you know, our, our thought is always how much of it is curated versus providing a platform for the best content from all over the world to, to live on Robinhood. And, and I think I see more potential in the latter because there's just, it's probably unrealistic for the best content to be created first party. So instead, what we should figure out is how to just empower folks such as

• 1:49:54Speaker 02

  yourselves who are basically entrepreneurs, probably don't want to work for a big company, but want to create great content and monetize it. How can we actually be a conduit for that great content, no matter where it's made, to find its way to Robinhood users as cheaply as possible? I think that's, that's, that's going to be the winning long-term strategy because we want customers to get the best content. We're unlikely to be able to employ everyone that can make it. And so, and then we also probably to get really good external content, don't want them to feel like we're prioritizing the editorial stuff.

• 1:50:35Jack Selby?

  It sounds very similar to like Elon Musk's approach of like, I'm not going to buy ads from anybody. I'm just going to make the product so loud that you can't ignore it effectively like that. Like people will inevitably talk about any sort of Tesla launch because it's just such like a groundbreaking thing.

• 1:50:51Speaker 02

  Yeah. I think that it's simpler in many ways because you get to be a neutral platform. You can just work on building the best tools possible. And then, you know,

• 1:51:05Speaker 02

  I think it's simple to understand for creators on the platform as well. Whenever we're building network products, which we have at least two new ones since the last time we spoke, Robinhood Chain and Robinhood Social, we end up, you know, we're thinking about how to make it as, as really attractive as possible for a creator or a developer to, to be on the platform. And it's really just giving them the best tools, making them understand that the goal is for it to be neutral and for it to be a meritocracy. And there's no like hidden agenda or hidden favoritism that can tip the scales one way

• 1:51:45Speaker 02

  or another and get you demonetized without you understanding why. So it's still super early. I mean, both of these things are like month one, but yeah, we are spending more time thinking through these problems.

• 1:51:59Jack Selby?

  Rapid fire questions. What do you have to say about the biggest investing myth?

• 1:52:04Speaker 02

  I think what people don't understand is compound interest. And a lot of people say, don't start investing until you have money saved up and you, you know what you're doing. And actually, I think it's the opposite. The earlier you start, the better off you'll be. So with Trump accounts, you could start at age zero. So we've, we've taken it to its logical conclusion, which is I think the, the right place. Investing at age zero. Yep.

• 1:52:31Jack Selby?

  Are you the largest depositor on Robinhood app?

• 1:52:34Speaker 02

  No.

• 1:52:34Jack Selby?

  Who outside of yourself is the best product builder?

• 1:52:38Speaker 02

  I think Spotify has done a really, really nice job. Yeah. I, I, I think Spotify is a great product. I'm sure you guys would agree, but it's just, I love using it. Yeah.

• 1:52:50Jack Selby?

  What does Robinhood look like in 10 years if everything goes perfectly?

• 1:52:54Speaker 02

  I think that Robinhood should be helping you with every, every investment, everything that you own, whether it be digital through our smartphone or physical. Maybe you'll be using our Robinhood credit card at a Robinhood grocery store.

• 1:53:11Jack Selby?

  Driving a Robinhood car.

• 1:53:13Speaker 02

  Driving a Robinhood car. Maybe, maybe you'll be checking time on your Robinhood watch and.

• 1:53:18Jack Selby?

  Robinhood plane.

• 1:53:19Speaker 02

  Yes. And you'll get free burgers at our fast food restaurants.

• 1:53:23Jack Selby?

  Nice.

• 1:53:23Speaker 02

  Robinhood wellness centers, free cold plunge and sauna.

• 1:53:27Jack Selby?

  I like that. What will surprise everybody by 2035?

• 1:53:30Speaker 02

  You know, one of the things that I'm really pushing is private markets. And I think the degree to which we can democratize that and make that accessible will be, will be surprising to people. I mean, two hot takes. I think there will be more software engineers and more lawyers in 2035 than today.

• 1:53:54Jack Selby?

  Okay. Well, that's, that's just dangling the carrot, huh? All right. Well, you guys heard it here. We'll explore more of that next episode. Thank you so much for watching this episode. Thank you to Vlad for coming on the podcast. It's always a pleasure to talk to you.

• 1:54:08Speaker 02

  Thank you, guys.

• 1:54:09Jack Selby?

  Really appreciate it. Until next time. Until next time.

• 1:54:11Speaker 07

  There's nothing that stops the music like the word billionaire.

• 1:54:14Jack Selby?

  Do you have a billion in the bank?

• 1:54:15Speaker 07

  I'm a billionaire. A real one. What was your business? I own one of the largest law firms in North America. I hunt money. I fish for money. Income and wealth disparity in the U.S. are at all time high levels. Nobody wants to say, look, here's a real reason. I'm a lazy slug.

• 1:54:36Jack Selby?

  What do most people get wrong about your business?

• 1:54:39Speaker 07

  I am the most authentic person you're ever going to meet, but I'm very, very street smart and my social IQ is off the charts.

• 1:54:47Jack Selby?

  So how did you become a liquid net worth billionaire?

• 1:54:51Speaker 07

  If work is work, you're. I love to work because I don't lose. They lose. And when somebody with me, I back.

• 1:55:17Speaker 06

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