Pod Insights The Diary Of A CEO with Steven Bartlett Daniel Priestley: Plumbers Will Earn More Than Lawyers! I Predicted 2008, Now I'm Warning About 2029 About this episode What is financial freedom? The Business Strategist Daniel Priestley on why AI makes lifestyle businesses easy.
Daniel Priestley is an award-winning serial entrepreneur and self-made multimillionaire. He is the co-founder of Dent Global and ScoreApp, and the author of several international bestsellers, including Oversubscribed and Key Person of Influence.
He explains:
▪️How to build a personal brand that survives the AI automation wave
▪️The 2029 AI financial crash prediction
▪️Why traditional wages are disappearing in the power law economy
▪️The "tombstone exercise" to identify AI threats to your business
▪️The $1M hidden opportunity in AI businesses
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Transcript 24,709 words · 2 speakers
Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.
0:00 Steven Bartlett? I was looking at the top 10 jobs that are most likely to be disrupted by AI. And I really do worry about this.
0:05 Daniel Priestley? So the nature of the economy is changing. For a long time, blue collar work like plumbers, electricians, bricklayers has been devalued. But it could be in the next couple of years, these are the roles that are elevated the most and that plumbers regularly earn more than lawyers. And for the last 25 years, I've been building companies from scratch. And I've been through the global financial crisis and COVID. But I have never experienced what we're experiencing right now. I've never seen more fear for the disruption that is coming. And my real bear case for AI is that every time you go on AI, your request is going off to a big computer in a Walmart sized building somewhere. And those big ginormous computers, they last three to four years before they need to be replaced. And this year ahead, we're going to spend 650 billion and that could cause a massive financial collapse.
0:50 Daniel Priestley? That's the thing that I'm worried most about. However, I've never seen more excitement for the opportunities that are in front of us.
0:56 Steven Bartlett? So let's talk about in a world of AI, what are the skills that survive?
1:01 Daniel Priestley? So I really believe that everyone should build a little bit of a personal brand, not like to become an influencer, but position yourself with a group of people who know who you are and know what you do and could enroll you in their opportunity. Second one, if there's one skill set that everyone should be learning at the moment, it's how do entrepreneurs think? How do entrepreneurs behave? What are the skills that make an entrepreneur successful? And entrepreneurs just simply follow six steps and we do it over and over and over again. And we'll go through the six steps.
1:27 Steven Bartlett? So are there any particular opportunities that you think that anybody listening right now could pursue to make money?
1:32 Daniel Priestley? So I think one of the best opportunities is.
1:34 Steven Bartlett? That is such good advice that we don't hear enough.
1:40 Steven Bartlett? Guys, I've got a favor to ask before this episode begins. 69% of you that listen to the show frequently haven't yet hit the follow button. And that follow button is very smart because it means you won't miss the best episodes. The algorithm, if you follow a show, will deliver you the best episodes from that show very prominently in your feed. So when we have our best episodes on this show, the most shared episodes, the most rated episodes, I would love you to know. And the simple way for you to know that is to hit that follow button. But also the fact that I think what 41% of you have chosen to follow the show, that listen to it regularly is the reason why we've been able to improve everything. It's the simple, easy, free thing that you can do to help us make the show better. I would be hugely grateful if you could take a minute on the app you're listening to this on right now and hit that follow button. Thank you so, so, so much.
2:30 Steven Bartlett? Daniel, I think we're living in the most interesting, opportunistic, terrifying time to be an entrepreneur, a professional, to really be anybody, because this is a moment of such fundamental change. And I really wanted to have this conversation with you today because I want to understand how you're thinking about AI from an opportunity standpoint as an entrepreneur, but also just for everybody that's working in a normal job and who is at risk of having their career, their livelihood, their identity, their qualifications made redundant because there is now an alien amongst us that can do so much. So this conversation really is about giving people answers. It's about being honest with them about what's coming and it's about preparing them,
3:12 Steven Bartlett? setting them up so that they have an advantage in the face of the future we face. So give me the 30,000 feet view.
3:20 Daniel Priestley? Well, my background for the last 25 years has been building companies from scratch. And I've been through the dot com and I've been through global financial crisis and I've been through Brexit and Covid. I have never experienced what we're experiencing right now. I've never seen more excitement for the opportunities that are in front of us and I've never seen more fear for the disruption that is coming. We are living through transformational times that is very similar to 250 years ago where the end of the agricultural age ended and the beginning of the industrial age began.
3:53 Steven Bartlett? I would argue that it's more significant because there's two forces that kind of keep me up at night. The first force is AI, which is, you can think of it as just the replacement of the human brain from a sort of productivity standpoint. And then the other is robotics. And the problem is they're coming in at the same time. And I was watching, I don't know if you saw this the other day.
4:13 Daniel Priestley? I did, yeah.
4:14 Steven Bartlett? So I'll put this on the screen for anyone that's watching the video right now. But this is a demonstration that took place in China of how advanced their robots are. And I had to check multiple times to make sure that this wasn't fake. They are doing backflips and landing perfectly on their feet. And so when you combine intelligence with the disruption of our physical form, our muscles, our body, our ability to pick things up and move them through time and space. It begs the question, like, where do we?
4:42 Daniel Priestley? Where do we fit in to all of that? Strangely, there's something called the Jevons paradox. And the Jevons paradox is a paradox where when we think something is going to completely disrupt the way that we live and work, it often has the opposite effect. We thought that YouTube was going to completely wipe out television. And it's true that Hollywood lost tens of thousands of jobs. But YouTubing created 500 to 600,000 jobs at the same time. And it used to take 150 people to make a TV show or a movie. And now it's five to 10 people making YouTube videos as a little team. And they can have a wildly successful YouTube channel. With the Jevons paradox, if we currently said that in order to have a successful software company right now, today, or in the last few years, you needed to have 10,000 customers
5:26 Daniel Priestley? and you needed to have a team of 50 people and you needed to raise one to five million dollars to get a software company off the ground. If all of a sudden, the cost and the commitment drops dramatically to have a software company and you only need 500 customers to work, to make it work, and you only need two people on a team to make it work, and you only need a tiny bit of funding to make it work. What happens is like YouTube channels, you can end up with literally millions of tiny little software businesses that are super successful for five to 10 people. And they do something niche and they do something special. They don't look like traditional software companies either. So a traditional software company would just do the software. Whereas these little software companies might do software, plus they might do dinner parties where the clients get together. They might have an annual ski retreat.
6:11 Daniel Priestley? They might have a podcast and a YouTube channel that goes with it. And all of that could be done by five to 10 people using AI tools. So the Jevons paradox would basically say that there is millions of unmet needs and that those unmet needs are not explored because the cost to explore them is too high. But because the cost to explore those has come down, then now we can actually have millions of businesses that never existed, that we didn't even know we needed to exist.
6:37 Steven Bartlett? I was sat here the other day with Dara, who is the CEO of Uber. He turned around Expedia, made it super profitable, turned around Uber that was losing two billion, made it generate about nine billion in revenue, 10 billion in revenue. And he sat there and said to me that their 9,000 couriers and drivers won't have jobs in the future. And so I sit and go, okay, so what are they going to do? Are they all going to start? Businesses somewhere, do they, and also I think one of the interesting things about AI is the speed of transition. With the industrial revolution, there's a little bit of a delay because infrastructure took time to build.
7:05 Daniel Priestley? Takes a long time to build.
7:06 Steven Bartlett? But this is the first innovation that I've lived through that is built on.
7:09 Daniel Priestley? It's instantaneous.
7:10 Steven Bartlett? The internet.
7:11 Daniel Priestley? The minute an AI learns how to be a lawyer in one place, it can be a lawyer in every place. The minute it learns how to diagnose a disease in one location, in one hospital, it can diagnose a disease in every hospital in the world. So it's this instantaneous rollout because it sits on top of a network that already exists.
7:29 Steven Bartlett? This is what actually Boston Dynamics said to me. I was watching a video of their new robot that's working in factories. It's a humanoid robot that can work in factories, pick things up, move things around. They said, the great thing about robotics is if one of our robots on a shop floor in Boston learns something, all of our robots learn it.
7:43 Daniel Priestley? It's wild.
7:44 Steven Bartlett? I was like, fucking hell. So yesterday Tesla built, and they took this wonderful photo because they built the world's first Tesla Cybercab. And if anyone doesn't know what a Tesla Cybercab is, it's the first ever fully autonomous car that doesn't have a steering wheel and it doesn't have pedals.
8:04 Daniel Priestley? Yeah, you just hop in and there's, there's no steering wheel, no pedals. You can't take control even if you wanted to.
8:08 Steven Bartlett? The Cybercab is the company's answer to vehicles like the Waymo. The two seater coupe unveiled in two thousand and twenty four comes without a steering wheel or pedals. It's guided by AI and they're now making them. The first one was made yesterday. Again, a hundred, over a hundred million people's job is to drive and you can get one of these now for Elon saying thirty thousand dollars. You can rent them, lease them, you can buy a bunch as investment assets and set them out.
8:37 Daniel Priestley? Set up your own fleet and connect them to different networks like Uber and all of those sorts of things. And the cost to move around is going to go through the floor because, you know, my Uber to come here today was probably fifty dollars and that will probably be six or seven dollars once that is rolled out. So the thing that with the Jevons paradox is it doesn't mean that everyone gets the same job and that they get like, there's just more of exactly the same jobs. It means that the transformation creates exponential growth as a. Result of the transformation in an unexpected way. So, growing up, my mum worked in newspapers. And there was probably half a million people working in newspapers as journalists and all of those sorts of things. And that has dropped by eighty percent in the last twenty five years.
9:18 Daniel Priestley? But at the same time, the number of people who are bloggers, the number of people who have Substacks, the number of people who are doing the kind of work of journalists and actually making money as a result of content creation has gone a hundred, hundred X. So I think it's something like three to four times more people now make their money in a way that kind of looks like a journalist than there ever were journalists prior to the technology that disrupted journalists. So it's not that, it's not that those exact same jobs are replicated, it's that something similar emerges as a result.
9:51 Steven Bartlett? I understand this, and when I read about the Jevons paradox, I like ran it through my head multiple times to understand like how it fits in different industries. But there is a part of me that still thinks this is slightly different because in the example you gave where there was a content creation industry that was then disrupted by a content creation industry, I go, yeah, this, this, the skill of intelligence was still, of human intelligence was still rare and scarce and only humans had it. So the disruption of the content creation industry to a different content creation industry was still owned by humans, that transition was still a human one. But in such a world where AI agents can make, if you go on a lot of social media platforms, I shan't name which ones,
10:35 Steven Bartlett? it's just pure AI slop now.
10:37 Daniel Priestley? Yes.
10:37 Steven Bartlett? It's just people's agents churning out content that they haven't touched or done anything about. And then I was, I started saying to you before we started recording that what we're going to experience and what I think a lot of people don't fully embrace about this idea of becoming a content creator for a living or building a personal brand is when you look at some of the graphs, and I'll throw the graphs from the Financial Times article on the screen, there's now a plateau of people spending time online for the first time in history, well, in the first time in internet history. Gen Z especially. Were the first generation to plateau.
11:07 Daniel Priestley? Yeah.
11:07 Steven Bartlett? In their time spent, but the amount of content, the amount of AI agents, the amount of people that are now choosing to make to do content as a living is exploding.
11:15 Daniel Priestley? Yes.
11:15 Steven Bartlett? So you have a supply and demand issue where there's a set amount, really like a set amount of hours, sort of consumption hours. And then you have this huge exponential explosion in available content because a kid in Mumbai.
11:29 Daniel Priestley? Yeah, the attention is a limited resource.
11:31 Steven Bartlett? But content is.
11:32 Daniel Priestley? And content is unlimited.
11:33 Steven Bartlett? Now.
11:34 Daniel Priestley? Yeah, and also, so AI slop is just rolling in and also AI slop doesn't do it justice. Some of my favorite things to watch is AI generated. I'm enjoying AI. So think about it a little, when it comes to personal brand, think about it a little bit like an airport. That the airport has got this fog that is rolling in. If your airplane is already above the fog, then you can you can continue to fly. But if your airplane is not taking off already, then the fog is going to keep you on the ground. So like, for example, you've invested so much into your personal brand. And people will come along to see you live and they would love to go to dinner party series that, you know, involves you and there's a whole community around DOAC.
12:17 Daniel Priestley? Right? So all of those things means that your airplane's already up in the air. You can continue to fly, but if you were starting two years from now or a year from now, or maybe even six months from now, and you weren't smart about it. There's just too much AI generated content. You won't get traction. You won't get you won't get that lift off moment the same way. That opportunity is coming to an end because of that AI generated content.
12:37 Steven Bartlett? What I'm seeing in the algorithms, we do some data analysis every year on the variance of performance of pieces of content we produce on different channels. Now, I've been making social media content for 15 years, so I have a bit of a sort of a mental history of like every year us doing this this particular data analysis to see the variance between the worst thing we post and the best thing we post. And this year we did the same, we ran the same analysis with my data science team led by Austin and my team to see if the variance between the worst thing we post and the best thing we post is getting bigger. Because what that kind of is a proxy of is is the algorithm caring less and less and less about how many followers I have. And is it caring more and more and more about whoever posts the most interesting thing today?
13:18 Steven Bartlett? Which is if I was building a social media company and my primary objective was to retain people, I wouldn't care if you have two followers. And Stephen has 500 followers, I would just care about who posts the best thing. So we did that analysis and it's it's an almost perfect graph that looks like this. And this is the variance increasing.
13:37 Daniel Priestley? Yep.
13:37 Steven Bartlett? Which actually means that, okay, Stephen's taken off from the sky, but every day I wake up increasingly, it doesn't matter what I did yesterday.
13:44 Daniel Priestley? What we've seen is the end of social media and the birth of algorithmic media.
13:48 Steven Bartlett? Interest algorithms, we call them.
13:49 Daniel Priestley? Yeah, so social media was all about connecting with your friends and finding out what your friends are doing. And algorithmic media is just finding out what the algorithm thinks that you should be watching today. But with that said, there's this multi dimension to it, which is you've got books, you've got live events, you've got the podcast, and it's the multi dimensional angle that actually really sets you apart. The creators that just simply wanna put a piece of content on YouTube and get paid through AdSense revenue and that really simple, that one dimensional model, that's coming to an end. But the creators that have a community and they meet up in the real world, all of that is is part of an overall ecosystem that is very defensible. Because, you know, people want all of that packaged up together.
14:30 Steven Bartlett? Why is it fundamentally defensible from if we think about first principles or human malivian needs?
14:35 Daniel Priestley? Let me give you a big answer to that, which is if we go back in time to the agricultural age, farmers had to know when was a good time to plant the crops. And then they had to go out and toil the soil and put the seed in the soil. And the soil did most of the value creation in the economy. At the end of that process, the farmer had to know this is the day to harvest. And then we need to harvest that and we need to turn it into something and take it to market. And AI is very similar, which is that it's very good at doing the middle to the middle. It's not good at knowing what to do in the very first instance or knowing when to stop and how to take it to market. So the entrepreneur's job is to do step one and two, let AI do steps three to eight, and then do steps nine and 10.
15:18 Daniel Priestley? And to basically have a coherent cohesive view as to what you're trying to get the AI to create.
15:24 Steven Bartlett? Theoretically, though, I could I could ask an AI agent to think about the goal that will benefit me the most and make as many AI agents as it needs to to fulfill that goal. And then it would make start one business and then would start another business.
15:34 Daniel Priestley? Start lots of different businesses.
15:34 Steven Bartlett? Start another business, build another website, contact a supplier.
15:37 Daniel Priestley? I think what you're into here is two or three steps ahead of yourself where, you know, all of this is theoretically possible, but we haven't seen those kind of examples happening yet. Right? We haven't seen whether that will ultimately unfold. I'm not saying it won't. I think we are moving into a completely new economy, like.
15:56 Daniel Priestley? When you lived in the agricultural age, it was completely unbelievable to you what the industrial age would have looked like. Like, it's beyond all comprehension. If you had an agricultural age mindset to imagine factory production or coal production.
16:11 Steven Bartlett? And the thing, the principle there that allows you to see what the future might look like when it's exponential and not linear is imagining any rate of improvement. And so this is how I think always in my business is when I'm thinking about which bet to make, I imagine if there's just 5% rate of improvement per quarter, eventually this happens. And so with some things we've done on the show, we started two years ago. And for the first 18 months, it didn't work. And then six months ago, it exploded because eventually the rate of improvement got to the point where it was viable. And now it's the single most important disruptive thing we've ever done. And I think about what the example I just gave there of agents. I'm like, if you just imagine any rate of improvement, just imagine 1% a year. And obviously it's way more than that, but imagine 1% a month. Eventually, we get to a point where a team of agents can.
16:55 Daniel Priestley? If nothing disrupts it, one thing that is very likely to happen in the next three years is the whole thing comes crashing down. It doesn't financially make any sense to build the data centers that we're building.
17:07 Steven Bartlett? But you're not saying that AI is gonna disappear.
17:09 Daniel Priestley? The technology itself is remarkable, but the financial model just makes no sense whatsoever at the moment.
17:16 Steven Bartlett? At the moment, which is kind of typical of Bubbles, right?
17:19 Daniel Priestley? So over the last 180 years, there have been infrastructure build outs that have bankrupted the economy consistently again and again and again. In fact, there's a pattern. Whenever we spend more than 3% of the overall GDP of the economy on an infrastructure build out, it bankrupts the economy briefly for 10 years, right? So this happened when we did railway tracks. In fact, it happened twice in the UK and twice in the USA. Then we bankrupted ourselves putting the electrification grid in place. We bankrupted ourselves putting highways in place. Now, there's something that makes this worse than ever before. And that is that when we built train tracks, they lasted for a hundred years. When we built roads, they lasted fifty plus years.
18:02 Daniel Priestley? The telecommunications, fiber optics, thirty years. All of these investments were multi-decade investments that we could get benefit from and leverage for decades. Data centers last three to four years before they need to be replaced. So we are building something that has a three to four year life cycle that costs hundreds of billions and it has to be replaced every few years. And there is no financial model attached to this that justifies it at all. So one thing that I'm predicting is that in 2029, a hundred years after the Great Depression, we will see a massive financial meltdown based off the back of these data centers that are being developed at the moment.
18:42 Steven Bartlett? And for someone that doesn't know what a data center is?
18:44 Daniel Priestley? So it's like a big Walmart or an airport filled with computers and those computers are running AI, right? So every time you go on AI, you're actually, you know, your request is going off to a big computer in a Walmart sized building somewhere. But those GPUs, those computer stacks, those big ginormous computers, they are like iPhones. They last about three years before they get superseded. This year ahead, we're going to spend 650 billion. 650 billion sounds like so abstract. It's the equivalent of giving every single person in America an iPhone Pro with AirPods. But here's the crazy thing. Ninety-five percent of people who have been given the free iPhone are not willing to pay
19:29 Daniel Priestley? for it. And the tiny number of people who are willing to pay for it, they're only willing to pay twenty dollars a month, most of them. So this twenty dollars a month, everyone's getting a free iPhone effectively. And then a small five percent of people are willing to pay twenty dollars a month. The numbers are just astronomically out of balance.
19:47 Steven Bartlett? The numbers are astronomically out of balance. So what happens next? You're predicting in 2029, there's a financial crash.
19:52 Daniel Priestley? There's not a zero percent chance that the financial model around what we've launched with AI is catastrophic. It's a huge financial problem that very few people are talking about.
20:02 Steven Bartlett? So let's talk about in a world of AI, what are the skills that survive? And like, what are the professions that you believe survive? You've got children, Daniel. When they come to you and they say, Dad, I'm hearing about all this AI stuff and I've seen these robots in China doing backflips. What should I be learning now to make sure that the next 20, 30, 40 years of my career is prosperous?
20:26 Daniel Priestley? It's the entrepreneurial skill set that is the most important skill set. It is essentially the skills of identifying an opportunity, prototyping fast and cheap experiments to see if you've got something that people want, taking it to market, making your initial sales, scaling up to your addressable market and then exiting and then coming up with a new idea. Because even if you're in a big corporate, they're going to want to prototype things, they're going to want to spin out new products, they're going to want to come up with new initiatives and we need to step through that process of is this a good idea or not? Can we validate it? Can we scale it? Right? And you want to go through that process as fast and as cheap as possible, the way an entrepreneur would.
21:07 Steven Bartlett? And on that first point of identifying a good idea, now, is there any way to know if the idea that I have is a good idea or a bad idea?
21:17 Daniel Priestley? Yeah, this is a step that entrepreneurs call validation. And the rookie entrepreneurs that fail, they don't do this step very well, right? So they don't do market validation, they don't do product validation. They simply get excited about an idea and then they go all in on the idea. And what really experienced entrepreneurs do is that we come up with ways to do fast, cheap experiments. So for example, last year I had two ideas and I actually kind of liked one a lot and I liked one a little bit. And what I did is I set up a waiting list campaign and I basically invited people to join the waiting list for idea number one. And about 750 people joined that waiting list and they filled in a set of questions
21:58 Daniel Priestley? so that I knew that 750 people were interested in this idea. This was my favorite idea. And then the second idea, I invited people to join that waiting list and four and a half thousand people joined that waiting list. So even though this wasn't my favorite idea, it was way more exciting for people and it was sitting on top of a much bigger need. So off the back of collecting four and a half thousand people on the waiting list and collecting all the data and the information, we went to some angel investors about a week later after doing that and we raised quarter of a million pounds, so about three or four hundred thousand dollars. And all of that took about a week or two.
22:35 Steven Bartlett? With that example, how do you know that the business itself and the delivery of that idea actually meets their expectation? Because I can think of multiple examples where someone clicked on an idea that I had, but actually the delivery of that idea fell short of expectation. Because sometimes things can sound good when you see the flyer or the poster or the advert, but the reality of the experience is actually not that great.
23:01 Daniel Priestley? So let me walk you through the six steps quickly. Step one is called founder opportunity fit. And founder opportunity fit is finding something that you want to do. Step two is validation, right? So this is where we actually try and see, is there a market? Could we build something? Could we sell something? Right, so that's two validation, can we build it? Can we sell it? Step three is called product market fit. And this is the next step where you're actually trying to figure out, can we actually make this live up to people's expectations so that they really like it? Is there a group of people who buy this and they're happy with the purchase? And we want to do that carefully and cheaply. And then finally, once people say, or the next step, once people say, yes, we can do that, we go to market and go to market is making sales. And then after going to market, we scale up, right?
23:46 Daniel Priestley? Step five. And then the final step is we exit. So we go through those six steps and we call that a value creation loop. And that value creation loop goes through those six steps. And each step has its own little job. And what we're trying to do is just validate, go to the next step, achieve the milestones, go to the next step. And that's how we do it as entrepreneurs.
24:08 Steven Bartlett? So in a world of AI, are there any particular opportunities that you think are new and exciting that anybody listening right now could pursue to make money? Whether it's passive income on the side or to leave their current role and pursue entrepreneurship for?
24:22 Daniel Priestley? Well, the starting point is that everything is an opportunity. Because what do entrepreneurs do? We find things that could be done better, faster, cheaper, or with more emotional benefits.
24:31 Steven Bartlett? But has AI created any particular interesting opportunities in your view that you think that's a huge arbitrage opportunity?
24:37 Daniel Priestley? I think one of the best opportunities is a small SaaS company. So, software as a service was an elite level business opportunity that very, very few people could enter. That was something that only maybe tens of thousands or hundreds of thousands of founders at most globally could have a software company. So it was very, very elite. And the reason it was elite is because it was very, very hard to mobilize the talent required to build a software company. You probably needed, you know, maybe ten, twenty or thirty developers to build a software product that would actually be a good software product. You needed to raise millions of dollars to get through the costs of developing software companies. And you probably needed ten thousand customers to have a break even software company.
25:19 Daniel Priestley? Now, because of AI, all of those costs have massively come down. And there are software companies that are wildly profitable, that have five hundred customers or a thousand customers. They service a tiny little niche. They attach a community and some media and some training to those little software niches. So one of the most exciting things is that if you essentially said that I would like to take what I know, turn it into a playbook, take that playbook, ask AI to advise me on what software we could create, and then use AI tools to build out that software, you're able to get very deep into that journey for almost no money.
25:57 Steven Bartlett? I was thinking about this the other day because in my company, we're rebuilding our entire ATS ourselves. So an ATS is basically the system you use when you recruit people. Everyone's name goes into the ATS. It's kind of like a, like a search.
26:10 Daniel Priestley? Application tracking system.
26:11 Steven Bartlett? Yeah, like a database of where candidates who have applied for your company currently are. And over the last couple of years, I've paid tens of thousands of dollars every year for an ATS for my companies. And this year I thought, you know, actually, I reckon we could build an ATS in a couple of weeks ourselves. And it could be bespoke to us. So we started that project. I saw the first version of it yesterday. We started a week ago. And the first version, the version of it I saw was like, oh, this is significantly better than what we're using before because it's bespoke.
26:36 Daniel Priestley? Yeah.
26:37 Steven Bartlett? And this made me think about the, the opportunity of creating software generally, which is that in a world where it becomes, as you say, like cheaper, easier, faster, we're all going to be using more software, but we're probably not going to be paying. Other people for their software, especially when it's these kind of tools, productivity tools and systems.
26:58 Daniel Priestley? If it's purely a tool, it's very easy to replicate. But if it's a tool that comes with a community, if it comes with education and training, if it comes with agents.
27:07 Steven Bartlett? Education and training.
27:09 Daniel Priestley? Yeah, so like, for example, if you were to do an ATS, right, an applicant tracking system, a hiring tool, and you had the DOAC system and method that I can go and attend the training as to how you onboard people, how you create culture, how you do things at DOAC, I'm now interested in the software because it comes with that exciting training. If there was also a bootcamp that I could go to that was attached to that product, if there was also an annual retreat or a dinner series, if there was also some funding opportunities that came with that. So, once upon a time, you were just simply going to focus on creating a software tool because that was so labor intensive and also it had a natural moat or protection around it that you didn't have to get creative.
27:52 Daniel Priestley? But now, we live in a world where the AI lets you to build the product pretty quickly. It helps you to do all these other things that we talked about. And suddenly, it's actually quite a fun product that you can spin up. What you've already created would have probably cost 500,000 in six months.
28:09 Steven Bartlett? Oh, my God, six months, I wish.
28:11 Daniel Priestley? Not that long ago.
28:12 Steven Bartlett? Yeah, it would probably cost, it would have probably taken about 18 months total end to end.
28:15 Daniel Priestley? And you've done it in a week.
28:17 Steven Bartlett? Yeah. And so, everyone else can do it in a week. And in fact, if that's anyone's business right now, there's going to be a thousand new ATS systems a day. One's going to trend on Twitter, you know, people are going to download that one, then they're going to jump ship because a new one emerges and it's better, it's more agentic or whatever. And so, again, I think, are we seeing software generally become a commodity?
28:37 Daniel Priestley? What we're going to see is we're going to see all business opportunities be like YouTube content. I mean, if I went back 25, 30 years ago and said, there's going to be 10-person unfunded little TV studios that produce content every single week for almost no money. You you'd think that's crazy. I mean, Seinfeld used to cost five million an episode. The Simpsons and Friends, these were all multimillion dollars per episode. And we've now replicated that that can be done like by a tiny little team for free every week.
29:09 Steven Bartlett? It's interesting because the minute we say that the answer is to do these things that are now easy and free and cheap to do. It's almost like we we then don't acknowledge the fact that if everyone's doing it, it's no longer a valuable thing to do.
29:21 Daniel Priestley? It's less valuable.
29:22 Steven Bartlett? Yeah, as it becomes easier, the other axis is the decline in the value. So we're saying we're saying to people, go be a content creator. But the very fact that they can without needing a CNN sized skyscraper production equipment also means everybody can. Which means that that that actually is losing value at the same rate that it's becoming easy theoretically. And and so what I continually think about from first principles is what is it that I can bet on? That is irreplaceably human, which only I can do and a kid in Mumbai cannot do. And so when we say software, I go kid in Mumbai. And then we say content, I go kid in Mumbai.
29:57 Daniel Priestley? Well, uh, physical experiences in the world, real world.
30:00 Steven Bartlett? I agree with you.
30:01 Daniel Priestley? So standing on a stage and telling your story is something, I mean, you already see that thousands of people show up to see this and to be part of, to be in a room with other people who are sharing an experience. See, the thing that the AI version of you can't do is turn up to an event.
30:18 Steven Bartlett? I agree. So I I say what I say because I genuinely want to be challenged here. I I'm I sit here with these AI experts and CEOs because I genuinely, I hope that they say something that tilts the current belief that I have and like makes me go, oh, actually, you know, that's a good point. I'm in search of good points on this subject matter. So when I said what I just said about content, software becoming increasingly commoditized. And because it's becoming commoditized, we're like tempting people to go do more of it without acknowledging the fact that the very fact that people are doing more of it means it's less valuable. And it's more of a commodity.
30:51 Daniel Priestley? And what I'm saying, though, is that these things have to go together. So simply, like anyone who's doing real world experiences, I think what's going to happen is you'll go to a conference and that conference will come with custom software that lasts two or three weeks that is really, really interesting. And it relates to that conference and that software was created as a SaaS product for the attendees of that conference. And it kind of pops into existence very briefly. These things used to be separate and now they all cluster together, right? So it's a buffet of things that you all put together. If we take most successful businesses now, they do social media. That used to be a standalone business. It was crazy to think that a hair salon could also be a media business.
31:33 Daniel Priestley? I've met with tens of thousands of entrepreneurs and the number of people who want to go big is tiny. It's a fraction of the entrepreneurial community. What most people want is a business that provides an amazing lifestyle. They want to live and work from anywhere. They want to be able to travel. They want to do three or four days a week. They want to drop their kids off at school. They want to do non-monotonous, interesting work that is a little chaotic, a little creative, a little bit fun, a little bit challenging. They want to work with a small group of people that they get to know and enjoy and travel through life together. And those are the types of things that the majority of people actually want. Very few people actually want big. So one thing that I'm noticing is that it's probably harder than ever to build a big business,
32:18 Daniel Priestley? but it's easier than ever to build a small, successful business. So if we were to say that a business that does one to five million of revenue with a team of 10 people, that is like totally, like super possible. But once you go beyond that, it's becoming harder and harder because you get disrupted more frequently. So you have to be an elite athlete of entrepreneurs to withstand the constant disruption and the constant change that's coming. So because your natural mindset is to think really, really big. You're probably missing that for many people who are working in an annoying corporate environment and their job is monotonous and they feel tethered to a desk or they feel tethered
33:02 Daniel Priestley? to a team that doesn't really care about them, you know, a lot of those people are going to actually end up in small, dynamic, little businesses that will never be big, but they'll be great, they'll be fun, you know, and people, you know, have flexibility and they'll have, uh, you know, great, you know, great opportunities as a result.
33:18 Steven Bartlett? I think you're right. I do have a bias towards trying to find, you know, big opportunities. But actually, I think the big blue ocean opportunity, which is for anyone that doesn't know, I think of red oceans from the book called Blue Ocean Strategy as very competitive.
33:32 Daniel Priestley? Hyper competitive.
33:34 Steven Bartlett? Horrible markets where it's like a race to the bottom. You're all doing the same thing, like you're saying the same thing, doing the same thing, and you all think that your unique positioning is unique, but it's actually not. The market doesn't value it any differently.
33:46 Daniel Priestley? Yeah.
33:46 Steven Bartlett? Like a wine company saying that their wine is a year older or that using a fancier word on the label.
33:51 Daniel Priestley? Yeah.
33:51 Steven Bartlett? It's a red ocean, a bloodbath. A blue ocean is an uncontested waters where you have room to grow, much less competition. And there is actually something fundamental to your proposition, your business idea, the thing, the value you're giving to the world that is unique. I'm looking for blue oceans.
34:07 Daniel Priestley? Hmm.
34:08 Steven Bartlett? And yes, I will try and build a big boat in the blue ocean.
34:11 Daniel Priestley? Yeah.
34:12 Steven Bartlett? Because that's my nature. But also, life is easier when you sail in blue oceans for everybody, even if you want a lifestyle business. I think one of the great examples at the moment is if you started a marketing agency, when I started one in 2014, especially a social media agency, you were in the blue ocean.
34:26 Daniel Priestley? You were briefly?
34:27 Steven Bartlett? Briefly. And they say, you know, blue oceans often last for 10 years. In 2024, my best friends, I'd say 70% of them run marketing or brand agencies.
34:37 Daniel Priestley? Yeah.
34:37 Steven Bartlett? I'm having the same same therapy session with them once a month at the moment. And if you look at the big five, big four, big five agencies in the world, the WPPs in the world, Martin Searle's business, they're all.
34:48 Daniel Priestley? They're all competed away their margins and they're struggling. Yeah.
34:51 Steven Bartlett? They're losing their profit, they're losing their market share.
34:53 Daniel Priestley? And AI and digital technology means that this disruption cycle happens in months, not years anymore. So you said a blue ocean can last for years or decades, not in the world of AI. In the world of AI, as soon as we've identified that you've got a blue ocean, we can replicate that real fast and we can come and fly out to your blue ocean with with lots of competition. Here's something that's interesting. Throughout all of history, whenever you find societies that have low social mobility and hyper competition, there's lots and lots of festivals. So you go into medieval times, they've got a festival for every season, they've got a festival for every life event, there's just constant festivals. You go into rural Africa, rural India, and it's festivals, festivals, festivals, right? Weddings, funerals, seasonal festivals.
35:38 Daniel Priestley? It's a huge part of human culture that we have lost in big cities. Like, we don't do a lot of festivals, or it's rare that we do a lot of festivals, these real-world experiences. But I don't necessarily think it's a blue ocean, because as soon as people realise how much people want to do festivals and want to do real-world experiences, a lot of companies can also add this to the mix. I think what is defensible is community, experience, and embracing the constant chaotic change and coming up with new stuff all the time.
36:08 Steven Bartlett? One of the bets I'm making, and it goes back to what, like, again, reasoning up from first principles, if the question is what can I do that an AI agent or AI could not do, and especially in the context of what humans will continue to need. When you were born, Dan, you were born with a bunch of needs, and those needs fundamentally haven't changed. One of them is like connection. I think you'll always be able to discern what is real human connection from artificial connection. I remember being 16 years old in my psychology class at the back when they told me about the rhesus monkeys experiment, where they got a rhesus monkey, this little, small little monkey, they pretended that its mother was a wire mesh, so they made a wire mesh mother. The rhesus monkey grows up to be a psychopath, because its fundamental human need of connection is not met.
36:52 Steven Bartlett? They then did it with a cloth, and the rhesus monkey grew up to be a bit more stable. And then obviously they showed the examples where the rhesus monkey actually had a physical flesh mother, and it was, it was fine. So I say this to illuminate the fact that we have fundamental needs, that if not met, there will be consequences. One of ours is connection. So as a content creator, I can sit here and I can tell you what happened today, right? I can say, at six o'clock, this guy broke into this bank and then he left. I think that's a commodity now.
37:20 Daniel Priestley? Hmm.
37:20 Steven Bartlett? I think the thing that I can do as a podcaster, as a behind the scenes content creator, as a streamer.
37:26 Daniel Priestley? Mm hmm.
37:27 Steven Bartlett? That's why I'm so bullish on streamers, is they're making irreplaceably human content. There's no AI that can, and AI can tell you what menopause, what happens in menopause. And AI can't tell you its experience of menopause.
37:38 Daniel Priestley? Yes, we need to find something that only we can say as humans. And every single person has this, by the way, but a lot of us overlook what we can say as a human. I recently came across a financial planner and his name is Matt Pitcher. And he gave a TED Talk and the TED Talk is about what it was like for him to meet one hundred people who won the lottery. So he had a partnership as a financial planner with the British Lottery. And every week someone wins the lottery and then he goes in and meets them a week later after they've discovered they've won the lottery.
38:11 Steven Bartlett? Wow.
38:11 Daniel Priestley? But what he did is he looked back at his history and he had lots of different things that he was doing, but he looked back at his history and he connected some dots. And he said, hey, wait a second, there's something that only I can talk about. There's something that is, that is my thing that I've experienced, that I've lived through, that I've sat in those living rooms, I've sat eye to eye with those people and only I can talk about that. And because of that TED Talk, he's, he's had half a million views in the first few weeks and you know, his business is obviously going to explode and all of those kinds of things because he found something that only he could say. I believe that every person has something that's human that only they can say that's highly relatable. You shared with me an interesting philosophy when we first met. I did my first episode on Diary of a CEO and it got millions of views. And I said to you, why is it that my episode got millions of views?
38:56 Daniel Priestley? But a few weeks ago, there was a billionaire CEO who only got a few hundred thousand views. And a few weeks before that, there was a billionaire CEO who only got a few hundred thousand views. And you said, Daniel, relatable beats impressive.
39:09 Steven Bartlett? Yeah.
39:09 Daniel Priestley? And a lot of people think that they have to cure cancer or launch a rocket to Mars, or that they have to win a Nobel Peace Prize or float a company on the NASDAQ. And actually, each individual person, we have to discover what I would call your personal intellectual property or your personal intellectual capital. And your personal story, your personal playbooks, you know, your triumphs and your disasters, the things that you've done that are interesting to a certain group of people that you can quantify, that you can describe, that you can give me what it was like. Those are your personal playbooks. Now, once you have personal playbooks, you have the ability to turn that into all sorts of products and services through AI. But it starts with having personal playbooks.
39:49 Steven Bartlett? I think this is the key mistake that a lot of content creators are making, which is because it's easy to make stuff now, it's tempting just to churn stuff out.
39:57 Daniel Priestley? Yeah.
39:58 Steven Bartlett? Whereas I'm making less content now in a world of AI. If you look at my LinkedIn, I used to post, if you go back like three or four years, I was just churning stuff out.
40:08 Daniel Priestley? Quotes.
40:08 Steven Bartlett? Quote, anything fluff, like just fluff.
40:10 Daniel Priestley? Bit of data.
40:11 Steven Bartlett? Yeah.
40:11 Daniel Priestley? Yeah.
40:11 Steven Bartlett? Now I go, well, if everyone can do it, the reason why my LinkedIn, you'll see, almost every post I post now is a human story about something I've gone through. You'll see photos of me, you'll see photos of my family.
40:21 Daniel Priestley? You're saying stuff that only you can say because you lived it. Yeah, so we all have to find what is the thing that only you can say.
40:28 Steven Bartlett? And no robot, no AI could ever say that because it hasn't lived that experience.
40:34 Daniel Priestley? Yeah, it's got all the data, it's got all the knowledge, but it's got no lived experience. And also, from a business perspective, an AI can never stand on a stage, and AI can never host a dinner party. An AI can never meet someone face to face and put their hand on their shoulder and say, hey, I've been through what you've been through and you're going to be okay. Right, so all of those things AI can't do. So once you discover something that only you can say, it becomes a superpower.
40:58 Steven Bartlett? I think my best performing post this year was actually me proposing to my now fiance.
41:02 Daniel Priestley? Of course it was, congratulations.
41:03 Steven Bartlett? A prime example of something that is irreplaceably human.
41:06 Daniel Priestley? Yeah.
41:06 Steven Bartlett? Which is getting down on one knee and telling another human being that you love them. There's no AI that has ever, I mean, listen.
41:12 Daniel Priestley? Has never experienced it.
41:13 Steven Bartlett? Yeah, exactly. So, and there's something so human about that.
41:16 Daniel Priestley? And it's relatable. It's not impressive, it's relatable.
41:18 Steven Bartlett? From first principles, I ask myself, which type of content am I making is creating the strongest parasocial relationship with the person on the other end? If I post on my LinkedIn, everything happens for a reason. Am I, how much have I moved the needle on our relationship? My relationship with you, probably zero. If I talk about something more human, some struggles that I'm having from a human perspective, if I'm more honest, authentic and open or vulnerable about the experience I'm going through, like streamers who sit there for seven, I think, did I say this last time that I asked a streamer a couple of questions?
41:54 Daniel Priestley? Yeah, yeah.
41:54 Steven Bartlett? And I asked the streamers, like, what do you do? And he was like, oh, nothing.
41:56 Daniel Priestley? You just sit there and stream.
41:58 Steven Bartlett? I just sit for seven hours and watch Judge Judy with the audience and we chat. I say, and this is a prime example of parasocial, they actually talk to you, they go chat. Let me know if you think X, Y, Z, chat, drop W's in the chat. That's a friend.
42:10 Daniel Priestley? It's wild, isn't it?
42:11 Steven Bartlett? That's the closest thing to a friend. It's the strongest parasocial relationship.
42:14 Daniel Priestley? Well, you said about the football game where the loudest cheers in the audience came for those streamers who were just connecting with people.
42:20 Steven Bartlett? They've built friendships, basically, with their audience. So of all, I think in a world of AI where just informational content, which is this thing happened, or this is what the gut microbiome is, is going to become commoditized. The thing that isn't commoditized is content that creates relationships with audiences. And then, as you say, then converts that relationship into stronger experiences like IRL events and so on and so forth. I've got a couple more ideas that I haven't fully shared with the world yet, but I'm just, I'll wait for the right time about all of this stuff.
42:50 Daniel Priestley? See, it's not one piece that is adding the value, it's the ecosystem of pieces. So it's having something to say that only you can say, let's call that your personal playbooks, let's call that your personal intellectual property. It's having the people or your community that you're going through life with, right? Let's call that your ideal customers, your ideal personas, if you want to make it a clinical definition in marketing speak. That gives rise to a personal brand. When those two things touch, you then end up with a personal brand, right? As if by magic, you end up with a personal brand because you've got intellectual property and you've got an ideal customer who connects with that. And then you are the person who embodies it. So you give rise to that. And then the question is, well, how do you make money from that? Well, you productize it, right? You create products and services. And it's the product and service ecosystem that makes money.
43:34 Daniel Priestley? It's not one product or service. It used to be that you could just have a product or service that you offer. And now it's the product and service ecosystem. The people that I see making the most money at the moment, they don't do one thing. You don't do one thing, right? If I look at your personal P and L, you've probably got twenty seven different ways that money came and hit your bank account last month. There's speaking, there's podcasting, there's AdSense revenue, there's sponsors, there's shareholdings in different companies that you've got. There might be some one to one coaching that you might have done. There might be an appearance fee, there might be some book royalties, there's multiple books. There might be some software that you've launched. So there's all this stuff. That sounds crazy and chaotic in a pre-AI world, but in a post-AI world,
44:18 Daniel Priestley? it's not that hard to create all these different products and services and to be launching different things and to be going on a journey with people and having a product and service ecosystem. I'm the same, by the way. I've probably got twenty different things that, you know, that I'm involved in at any given time.
44:31 Steven Bartlett? I was reading yesterday that the, for the first time, I mean, I was reading a few things. One of the interesting things I read is that Spotify said their best developers haven't written a line of code since December, thanks to AI, which again is a whole nother conversation. Maybe we should touch on that. What are the occupations that you genuinely believe won't exist five years from now as we know them? People say lawyers are going to be disrupted.
44:54 Daniel Priestley? Well, I recently had a law, a legal case that I had to resolve and it was going to cost us fifty thousand pounds, so sixty thousand dollars as I start the process with a law firm. We took matters into our own hands and we used Claude and we actually fixed the process and resolved the process by spending twenty a month, twenty dollars a month. And Claude gave us a coaching session on how to handle it, gave us multiple decision tree pathways, gave us the documents that we would need, gave us an Excel spreadsheet of do say this, don't say this in the negotiation. And it made me realize, my goodness, what a lawyer is going to do. Because if all they do is charge for time for money to regurgitate contracts, I don't need that anymore, right?
45:37 Steven Bartlett? Multiple reports say legacy legal tech and data firms have lost roughly twenty percent of their value so far in twenty twenty six.
45:43 Daniel Priestley? Two hundred and eighty billion was wiped off the value of publicly traded companies like that in the last week. Like it's wild because we're not going to need that. I don't believe we're going to need these business models as they currently stand. I think they're going to have to change and adapt. I think a lawyer needs to take a completely different shape. Part business coach, part lawyer, part prompt engineer. They're going to be the key person of AI in the room. Who the lawyer's job will be to work with you on your AI prompting and help you get the resolution. You're probably going to need a lot less of a lawyer's time. Blue collar work has been devalued. And we've seen people who work with their hands and people who turn up to your house and fix your house in a devalued role.
46:26 Daniel Priestley? And it could be in the next, you know, a couple of years. These are the roles that are elevated the most and that plumbers regularly earn more than lawyers. Simply because the nature of the economy has changed. One thing I've learned over the last 25 years is the pendulum swings. Things that, very few things stay the same. There is always this swinging pendulum and the swinging pendulum is like, oh yeah, white collar work behind the screen is the high value thing. Oh, no, it's actually blue collar work with your hands. You talked about supply and demand. We, the government disrupted the natural way children go out and find opportunities in the world by making university loans come along. And they said, oh, everyone can just take out a university loan and go to university. In fact, you must and you should go, go to university.
47:11 Daniel Priestley? Get yourself in debt or else you'll never get a job anywhere if you don't do a university degree. And lots of young people who should have been plumbers, electricians and concreators and bricklayers went off and became a master, got a master's degree in the mating habits of butterflies and, you know, some random degree that doesn't have a job attached. And they ended up in 60, 70, 80,000 dollars worth of debt to get this degree that no one was asking for. That market distortion means that we now don't have many plumbers and electricians. And the blue ocean is now being a tradesperson.
47:43 Steven Bartlett? There's a phase a lot of companies hit where they're no longer doing the most important thing, which is selling, and they get really bogged down with admin. And it's often something that creeps up slowly and you don't really notice until it's happened. Slowly momentum starts to leak out. This happened to us and our sponsor Pipe Drive was a fix I came across 10 years ago. And ever since, my teams across my different companies have continued to use it. Pipe Drive is a simple but powerful sales CRM that gives you the visibility on any deals in your pipeline. It also automates a lot of the tedious, repetitive and time-consuming parts of the sales process, which in turn saves you so many hours every single month, which means you can get back to selling. Making that early decision to switch to Pipe Drive was a real game changer and it's kept the right things front of mind.
48:24 Steven Bartlett? My favourite feature is Pipe Drive's ability to sync your CRM with multiple email inboxes so your entire team can work together from one platform. And we aren't the only ones benefiting. Over 100,000 companies use Pipe Drive to grow their business. So if something I've said resonates, head over to pipedrive.com/CEO where you can get a 30-day free trial. No credit card or payment required.
48:49 Daniel Priestley? Steve, what are you doing?
48:51 Steven Bartlett? Just making myself a delicious coffee.
48:53 Daniel Priestley? From the freezer?
48:54 Steven Bartlett? From the freezer. Have you not heard about Comteir?
48:56 Daniel Priestley? No.
48:57 Steven Bartlett? Oh my gosh, this is going to change your life. Couple of months ago, the founder of this business called Matt sent a big shipment of this coffee to our office in London. What most people don't know is that the processing of coffee takes out a lot of the taste. So what they do is they flash freeze it at the optimal moment when it's most tasty. And they send you in the post, the coffee in these little frozen ice cubes. Now Matt sent a big shipment to my office. I moved it to the kitchen. I said to the team, knock yourselves out. And then I saw so many messages in our Slack channel of people going, oh my God, what the hell is that? It's so delicious. All I have to do is pop it out in the morning, using the little button on the back of this thing. I pour my hot water in and I mix it.
49:39 Steven Bartlett? And that is done. You can get $30 off your first order of Cometier Coffee if you go to cometeer.com/steven. Try it and please Instagram DM me, LinkedIn me and let me know if you love it as much as I do. I was looking at the top 10 jobs according to AI that are most likely to be disrupted and it's had things like drivers with McKinsey estimating 30% of them will be automated by 2030, customer service representative and call centre reps, which I used to be.
50:07 Daniel Priestley? Same.
50:08 Steven Bartlett? 50% headcount reductions after AI rollout according to some estimates, some go up to about 80%. I actually saw a tool on my timeline yesterday that is real human voice indistinguishable from humans that's just launched and is causing a huge stir. So that they're thinking that will replace even more of the customer service roles. I did speak to the CEO of Klarna, TLDR, as he said, we currently have 7,000 employees. We're going to be able to get down to 3,000. He said after summer because of AI and will be using our existing team members that are in customer service roles to do more sort of bespoke white glove VIP.
50:44 Daniel Priestley? VIP stuff will go up. In fact, Evelyn's paradox would suggest that a lot of the dehumanising repetitive work will go away. But actually, if there are AI bots that are really good at setting appointments for a VIP human person to have a conversation, then that work will go through the roof. Because one of the reasons that people, like right now, most companies wish they could have more VIP conversations, but the appointment setting, they don't have a lot of the low level appointment setting stuff happening. And if the appointment setting stuff, if the cost of that goes to zero, then the affordability of the VIP level treatment becomes, you know, becomes much more feasible.
51:26 Steven Bartlett? Retail cashers, admin assistants, bookkeepers and payroll clerks, sales, development reps, warehouse workers with Amazon and others reporting that robots now assist or replace labour in a roughly 40% of fulfilment tasks. And that Boston Dynamics video, which I'll put up on the screen, shows a humanoid robot working in a factory.
51:42 Daniel Priestley? What's nice about some of this is that many of the jobs here are jobs that a lot of people don't actually like doing. They are repetitive and dehumanising, they're late night, they're early mornings. So potentially.
51:55 Daniel Priestley? Provided there is a Jevons paradox that something happens that's more fun, more humanizing, more interesting, more V I P, more chaotic and, you know, all of that sort of stuff, it could be a very positive thing.
52:06 Steven Bartlett? Fast food workers.
52:08 Daniel Priestley? I used to be a fast food worker.
52:09 Steven Bartlett? So did I in McDonald's, I think it was two days.
52:11 Daniel Priestley? I did two years at McDonald's.
52:12 Steven Bartlett? Oh, really? Because this disruption is happening at record speeds, where do all these people go? Because, you know, even in examples, oh, they could do A I labelling. They need to be upskilled and trained. And I worry that the rate of disruption isn't going to meet the rate of creation of new opportunities. And I really do worry about this. Like, I think people wonder why I have these conversations on this podcast over and over again. My philosophy to talking, having conversations on this podcast is basically, I'll say to my team, I'll say, Steve, do you want to have a conversation about, you know, this particular subject, the gut microbiome? And I'll say, we've covered it. Which basically means I'm no longer curious.
52:46 Daniel Priestley? Yep.
52:47 Steven Bartlett? I have the answers. I know about the trillions of gut microbiome and I know how the gut brain acts. Let's move on.
52:52 Daniel Priestley? Yep.
52:52 Steven Bartlett? I keep having these conversations about A I because I feel like I'm getting no good answers.
52:56 Daniel Priestley? Okay, so here's what's interesting. There is something which you have, which is this elite mindset, which is how do I organize society so that everyone gets a job and everyone does stuff, right? And this is, this is the trap that many people have fallen into. And it's actually at the root cause of socialism. So the root of socialism is that I know better than everybody else and I will come up with a way of running society so everyone gets looked after. That's the top down mindset. The crazy mindset that actually works is if we give people education and training and we make opportunity transparent and we actually let people know what's actually happening in the market
53:40 Daniel Priestley? and we give them price signal data, they will self organize and reorganize and they will have a bottom up revolution and they will find amazing, interesting things to do. The money is in the economy, right?
53:51 Steven Bartlett? You think that's true?
53:52 Daniel Priestley? That's called capitalism.
53:54 Steven Bartlett? I know, but.
53:55 Daniel Priestley? Capitalism works.
53:56 Steven Bartlett? In the UK, let's take the UK as an example because we're all just screaming at each other about brown people. We're not talking about the real alien, which is like the fundamental economic disruption of AI.
54:04 Daniel Priestley? Yeah.
54:05 Steven Bartlett? There's a report that came out yesterday showing that unemployment in the UK has hit.
54:09 Daniel Priestley? It's twenty five percent up and youth unemployment has grown by more than twenty five percent.
54:13 Steven Bartlett? It's like sixteen point one percent of people that are between sixteen and twenty four are unemployed now.
54:17 Daniel Priestley? Yeah.
54:18 Steven Bartlett? And we're still not talking about the economy. We're talking about brown people.
54:21 Daniel Priestley? When people feel that they can't get ahead, they look for somebody to blame. And this is historically consistent. What is really happening is that the government has become so big in the economy. The UK government is now forty five to fifty percent of all spending in the UK economy. That's essentially a socialist, or it's getting socialist. Every amount of government spend is a market distortion. Regardless of what it's for, and I'm saying there are plenty of things governments should be spending money on. But all government spending is a market distortion. It's not market driven. And there is a monopoly on spend, so therefore it is a market distortion. The more government spending you have, the more market distortions you have.
54:58 Steven Bartlett? What do you mean by market distortions?
55:00 Daniel Priestley? So a market distortion is where the markets are not really able to function. Because there is some big organisation like the government spending money and taking away price signals and taking away the realities of the market. So a great example is what happened with student loans. So rather than what in a capitalist society, what would have happened? Is that young people would have heard, oh, my goodness, there's a shortage of bricklayers. Have you heard that bricklayers are making three hundred pounds a day? Wow, I would love to make three hundred pounds a day. I'm gonna go be a bricklayer. Guess what? It's a bricklayer's apprentice. I'm gonna go and be an apprentice. I'm gonna get paid to learn this trade. And there would be a market driven pull towards being a bricklayer. A young person would get a job at a bank and the bank would say,
55:44 Daniel Priestley? hey, can we please pay for you to do a finance degree because we need more people who've got a finance degree? And we will actually pay for you to go through that. So that's a functioning market. It's basically based on needs and wants and things that are needed within the economy. What the government did is they created what's called a market distortion. To all young people, we are going to give you as much lending as you like to go out and take whatever university courses you want. There's no price data, there's no signaling data. It's just, if you want to borrow fifty thousand pounds, you can go to any course. If you're really interested in the breeding habits of butterflies, go and do a master's degree in that. And, you know, happy days, right?
56:25 Daniel Priestley? You could, it doesn't matter whether there are jobs associated with it, you must go and get a university degree. So they set up an entire system that pushed young people to go get fifty thousand pounds worth of debt and do a degree that no one was asking for. That's a market distortion. We now have a bubble of over two hundred and eighty billion pounds worth of debt that will probably never be repaid. We have an entire generation of young people who are saddled with this debt that takes away all motivation. There's no point in working because they pay such high taxes. Every single time they make a payment to pay off their student loan, they pay six hundred, but the debt goes up by six hundred and fifty. Right, it's absolutely insane.
57:08 Daniel Priestley? And that's a classic example of governments meddling with the markets, creating a market distortion. And now we have hundreds of billions of dollars worth of people who are very angry, very upset. Because they are trapped in a student debt that will not go away for decades.
57:22 Steven Bartlett? Rishi Sunak, the former Prime Minister of the UK, wrote an article last week, which you might have seen, where he said that if the UK fails to fix its productivity problems and sees the opportunity, the country risks becoming a tourist theme park.
57:37 Daniel Priestley? Yeah, not even a good tourist theme park. You know, there's, you know, there's not a lot, you know, at least a lot of other countries have beaches and mountain ranges and ski resorts. And, you know, the UK doesn't have a lot of that. We have to let markets function. The issue that we have, and this is, this is actually a trap that you're falling into, is trying to figure out top down, how do we organize society? Which is socialism, right? The top down approach of trying to fix this problem for everybody is the socialist mindset. And it doesn't work. If you were the Prime Minister. Yeah. And you you can see the future that's coming. Yeah. What would you do? So the number one thing the UK needs to do is reduce government involvement. We need to get the government spending down less than thirty five percent. Where'd you cut?
58:22 Daniel Priestley? Right, so the key thing that you need is that you need, well, there's loads of places to cut. Right, like getting involved in trying to do wind farms and solar farms and all of this forty billion and all this sort of stuff. Preventing companies from accessing natural gas that is just sitting under our feet is a crazy thing to do. Spending twenty billion trying to give away one of our islands to someone is a crazy thing to do. There's all sorts of crazy things that the government is spending money on. Bureaucracy is a crazy spend. Do you know the Birmingham City Council? They wanted to migrate from SAP to Oracle. What's that? From a CRM system with SAP to a CRM system with Oracle, a software system, right? So they wanted to migrate from one software system to another software system.
59:05 Daniel Priestley? They thought that it would cost nineteen million pounds, which in itself is a very high amount to migrate from one software to another software. It costs two hundred and twenty million pounds. So you're saying that you think the government should just do less stuff? They should be involved in less stuff because what's happening right now is that there is so much government spending that the benefits for succeeding are being eroded by taxation and people are just leaving. See, here's the thing, there's with capitalism, the only benefit of capitalism is the creative entrepreneurial process. Right, that creative entrepreneurial process that produces amazing companies and amazing innovations. And it creates stuff that is better, faster and cheaper for everybody's lives. That comes from capitalism.
59:48 Daniel Priestley? But if you take away the incentives for doing that, you essentially don't have that happen within your country. And then as soon as you don't have that, you don't have any economic growth. And then as soon as you don't have any economic growth, all you're left with is the debt. And the debt erodes your economy and kills your economy. And you don't have any growth to counterbalance the debt. So you enter a downward spiral. And that is basically the same socialist scam that happens over and over again. Everywhere that it's tried. You're essentially trying to get rid of the worst elements of an economy, which is cronyism and extraction. But that happens under socialism. You just simply lose the one thing that doesn't happen under socialism, which is the creative process, the entrepreneurial process, the innovative process. That creates new value in the economy.
1:00:32 Daniel Priestley? So what we've currently done in the UK, we've taken away all incentives for people to be in the UK and to succeed. I'm sure you know people personally who are no longer in the UK as tax residents, who should be in the UK as tax residents. They like the UK, they enjoyed living in the UK. But what happened? They left. You and I had a debate with a guy a year ago. And he said, oh, no, people are not going to leave the UK. We can tax them as high as we possibly can. We can ramp up the taxes.
1:01:00 Steven Bartlett? Gary Stevenson.
1:01:01 Daniel Priestley? Yeah, Gary Stevenson. And Gary's prediction was that rich people are not going to leave. And he also predicted that the house prices are going to explode and that we're going to have these horrible house prices. What's happened? Housing market has gone flat because people are leaving. The economically active producers, providers, they have left in their droves. And the economy is now in real trouble. If you ask anyone who has left, what do they tell you is the reason that they left the UK?
1:01:25 Steven Bartlett? It's one of two things. It's generally, I think they feel a sense of pessimism about building their future in a place that feels like it's on managed decline to some people. And then the other cohort will say tax reasons.
1:01:39 Daniel Priestley? High taxes and it just feels like you can't get ahead.
1:01:41 Steven Bartlett? And also the third I'd say is they think that talent is elsewhere. So they think they have a better chance of getting capital and talent employees if they move to America or Dubai or whatever else.
1:01:50 Daniel Priestley? Yep. And if you go to Dubai, low taxes. And if you go to America, lower taxes, more opportunities. So we are living in a time where, you know, a lot of countries are exploring this socialism thing. And unfortunately, it's a scam. But even what's interesting is even your mindset is we need to fix this top down as opposed to fix it bottom up. With AI. We need to give people price data, price signals.
1:02:14 Steven Bartlett? What does that mean?
1:02:14 Daniel Priestley? It means that they need to be able to see what's happening in the economy. A young person needs to know that someone's making a lot of profit. They need to be able to see there is opportunities to do this, there's opportunities to do that. They need to also see, oh, this is no longer an opportunity. So this was great, this was a great opportunity five years ago, but it's not such a great opportunity now. A lot of young people are going to discover, oh, wait a second, I could get into house renovations because a lot of houses need renovating. And they go, oh, cool, I've heard about someone who's making money doing that, I'm going to go do that. So that's just having access to price data.
1:02:46 Steven Bartlett? When I look back over the last couple of years, data from Henley and Partners, in 2023, it says 3,200 millionaires net left the UK. In 2024, 9,500 millionaires net left the UK. In 2025, projected 16,500 millionaires are expected to leave the UK, which is a record outflow. And predictions that have not yet been published warn that the trend is likely to continue into 2026. When you think about this, like, I guess there's two questions, which is, why does this matter? And then the next question is, what should I do about it on an individual level?
1:03:22 Daniel Priestley? So why does it matter is because 1% of people pay for 30% of the bills and 10% of people pay 60% of the bills. So if those people leave, then those bills get passed on to everybody. We've seen this here in New York. So we're, at the moment, we're in New York and this socialist mayor, Mandani, has basically just come out today and said, we need to put everybody's taxes up because we need to spread the bills of the city across all the residents because people are leaving. So he wants to propose a 9.5% tax rise on all people who own homes, regardless of the value of those homes. So essentially, when rich people leave, they leave behind a lot of bills that everybody else has to pay that they were previously paying.
1:04:07 Steven Bartlett? In his February 2026 preliminary budget, New York mayor Zohar Mandani proposed a 9.5% property tax increase to address a projected 5.4 billion budget shortfall. This proposal acts as a last resort alternative to his preferred plan, which was increasing taxes on top earners and corporations to fill the revenue gap.
1:04:28 Daniel Priestley? He promised free stuff and he promised that everything was going to be paid for for free. Nothing is free, someone has to pay for everything. If the rich people leave, there is not people who can pay for all the free stuff. And that's what New York is suddenly discovering. So why does it matter? Because rich people essentially create the growth. They are the high taxpayers. Whichever way you want to say it or discuss it, it is a small group of people who pay a lot of the taxes. You don't want those people to leave the economy. What do you do about it? The number one thing to do about it is you need to identify the opportunity that's right for you. That's called founder opportunity fit. What you're looking for is an opportunity where you can earn money, no matter where you are in the world.
1:05:11 Daniel Priestley? If you're somewhere that you don't perhaps like being for any reason, you can pick up and move. So the best kind of businesses and the best kind of opportunities at the moment are the ones that are not geographically limited to a particular city.
1:05:22 Steven Bartlett? It says that in New York, personal tax income remains pretty strong, but business tax collections have started to soften. Recent reports show they are roughly 378 million lower than initially projected as business formation slows down in New York.
1:05:35 Daniel Priestley? Yeah. It's the same story. We've seen this over and over again. Socialism is like a hot stove that every generation has to touch for themselves, that essentially every generation of young people, they think they've discovered something new. They think, oh my goodness, what if we just go to the rich people and take it off them and give it to everybody else and we'll redistribute the wealth? And even though it's been tried for 180 years since Karl Marx came along, it just doesn't work. It is a disaster and it ruins economies over and over and over again. And trying to offer lots and lots of free incentives without any productivity gains is a downward spiral.
1:06:13 Steven Bartlett? What's your bear case for the future of AI?
1:06:16 Daniel Priestley? Well, the bear case is that we have something called the Engels pause. The Engels pause is what happened in the industrial age, where for 50 years, all the wealth went to the top because of the new technology of industrialization. When we went from agriculture to industrial age, that new technology displaced so many people that there were revolutions off the back of it.
1:06:34 Steven Bartlett? I mean, this is going to be even faster and more disruptive.
1:06:37 Daniel Priestley? Yeah, it's very disruptive, yeah.
1:06:39 Steven Bartlett? I said this once before in a conversation I had about AI, but I went to my friend's accelerator in San Francisco, which used to be a software accelerator. And when I walked in there and went around, he has, you know, so hundreds of entrepreneurs in their building stuff. I was like, why is everyone building robots? And he was like, oh, because, and he showed me this, I said this in a couple of episodes ago, showed me this frying pan, which had an arm, a robotic arm attached to it. He was like, cooks your dinner for you.
1:07:01 Daniel Priestley? Yeah.
1:07:01 Steven Bartlett? And he was like, so 10 years ago, the expensive thing wasn't actually the robotic arm. He was like, all these pieces, all these, they've been around for decades. He goes, the expensive thing was the intelligence. He goes, now it costs sense. Back then, it would have cost me tens of thousands to buy the intelligence that would know how to make your omelette for you. So he goes, what you're seeing now is we're actually in the Renaissance age of robotics.
1:07:25 Daniel Priestley? Yeah.
1:07:26 Steven Bartlett? And I looked around everywhere, I was like, oh, there's, what's that machine over there? He goes, that makes your perfume for you in the morning.
1:07:30 Daniel Priestley? Yeah.
1:07:30 Steven Bartlett? You tell it how you want to smell today, it makes it, has all the sense loaded in, and it'll make you, and you can see the.
1:07:36 Daniel Priestley? Anything that has currently got a Bluetooth in it will have intelligence in it. So your toothbrush will tell you whether you've brushed your teeth well enough and it'll probably be the thing that books an appointment for your dentist and all that sort of stuff.
1:07:48 Steven Bartlett? I'll go even further, I'd say even things that don't, like my bed sheet, my bed sheets, my pillows, my mattresses.
1:07:53 Daniel Priestley? And they will all have access to agents and all that sort of stuff. My bare case for AI is not about the intelligence side of things. I generally believe that more intelligence means a better society. There's never been a situation where lots of intelligence was a bad thing. So I think intelligence has a pretty strong bull case to it. But financial bubbles are a real thing, and I've lived through a couple of them. And what I've discovered is that they have widespread, massive impacts on all sorts of areas of society that you wouldn't even expect. And my real bear case for AI is that we overinvest in these data centers, we cause a massive financial collapse, and that we wipe out pension funds. I don't know if you know this, but they're packaging up the debt for these financial
1:08:35 Daniel Priestley? assets, and they're selling that to pension funds as private credit. So all of these huge data centers, what they're doing is paying 6% above inflation as a packaged up debt. They send it over. Now, when they go to the pension funds, they say, oh, this is backed by Google and backed by Microsoft and backed by Amazon. And then they say, oh, you know, it's a 6% financial instrument backed by these huge companies. But unfortunately, the mathematics of spending 600 billion a year on something that only has a three or four year lifespan. Every single time in the last 180 years that we've spent more than 3% of our economy on an infrastructure build out. We've ended up with either a massive recession or a depression.
1:09:17 Steven Bartlett? Did you hear the Anthropic CEO? For anyone that doesn't know, Anthropic is one of the large AI companies. Yeah, they're the maker of Claude. Did you hear what he was saying the other day in the article he wrote about his concerns?
1:09:28 Daniel Priestley? Yeah, yeah, I saw at Davos.
1:09:31 Steven Bartlett? Yeah, he wrote it just after he left Davos, Daria Ahmed.
1:09:36 Daniel Priestley? Yep.
1:09:37 Steven Bartlett? He said, humanity is about to be handed almost unimaginable power. And it is deeply unclear whether our social, political and technological systems possess the maturity to wield it. I believe we are entering a rite of passage, both turbulent and inevitable, which will test who we are as a species. We are considerably closer to real danger in 2026 than we were in 2023. If the exponential continues, which is not certain, but now has a decade long track record supporting it. Then it cannot possibly be more than a few years before AI is better than humans at essentially.
1:10:14 Daniel Priestley? Everything.
1:10:15 Steven Bartlett? Everything. The same AI enabled tools that are necessary to fight autocracies can be turned inward to create tyranny in our own countries. There is an alarming possibility of global totalitarian dictatorship. AI is so powerful, such a glittering prize, that it is very difficult for human civilization to impose any restraints on it at all. And he said this remarkable thing about, in that essay, about imagining if there was an island with 50,000.
1:10:49 Daniel Priestley? Or genius.
1:10:50 Steven Bartlett? Geniuses on it.
1:10:51 Daniel Priestley? A billion geniuses.
1:10:52 Steven Bartlett? Yeah. What would happen to society? And I think there's, I don't know, like, do you know what? I hope I'm really wrong about this. But when I think about this idea that there's 50 million geniuses on this brand new island, and I ask myself.
1:11:06 Daniel Priestley? I'm willing to work for free.
1:11:07 Steven Bartlett? Willing to work for free. When one learns something, they all learn something. You just take that as a first principle, you go, hmm, society is going to be very, very, very, very different. And maybe all of the advice we've been giving for the last five, 10 years about how to be successful, how to be an entrepreneur, how to succeed in business, maybe.
1:11:24 Daniel Priestley? It's for an economy that no longer exists. Yeah, we're going, we're going from a fundamental industrial age economy to an AI age economy. All right, that is, that is different. We will have different economic models. We also have a problem of aging. For all of human history, we've had a small number of old people at the top and a lot of young people at the bottom. And we now have 65% of all wealth in the economy is held by people over 65. And then you've got the financialized economy and the government economy, which is inflationary. And that they pump money in as stimulus. So while the entrepreneurs are making everything cheaper, even free, the governments are actually inflating the economy and the financial system is inflating the economy slightly faster than productivity gains, right?
1:12:08 Daniel Priestley? So what's happening is the entrepreneurs bring down the cost of everything and the governments and the financial system top it up with new stimulus. According to the rules that the government runs by, as AI creates huge deflationary impacts, they can actually just inflate the economy like unbelievably. They can pump huge amounts of stimulus into the economy. So this whole idea of UBI, universal basic income, it actually stacks up from economic fundamentals, basics, principles, where you can actually, provided you're getting the productivity gains where things are costing zero because of AI, you can actually just pump money into the economy and give, give money away for a period of time while we're going through that transition.
1:12:52 Daniel Priestley? Hopefully that prevents massive craziness from unfolding. And hopefully, as a result of having a huge amount of intelligence, we find really interesting, fun ways to structure society and do things. We're not necessarily leaving utopia. We shouldn't necessarily be grieving the loss of shitty jobs and grieving the loss of dehumanizing, low connectivity jobs. We have ruined the way that we pair bond. We've ruined the way that we do community. We've ruined the way that families run. We've got people working two jobs just to survive. Like, that's not something to be grieving the loss of. We need a new system.
1:13:34 Daniel Priestley? Maybe AI is going to actually give us the breathing room that we need to actually create a system that gets us back to a little bit towards the way that humans have flourished.
1:13:44 Steven Bartlett? Are we going to go towards UBI?
1:13:46 Daniel Priestley? It seems like in the short term, that would have to be the case.
1:13:48 Steven Bartlett? So Sam Altman's over here working to build OpenAI, working 24 hours a day, let's just say theoretically. And we're going to have to take some of his hard work away and give it to, theoretically, we're going to have to give it to someone who is maybe not working.
1:14:02 Daniel Priestley? Yeah.
1:14:03 Steven Bartlett? And I mean, Sam Altman, funnily enough, he actually backed a study called Open Research in 2024 that looked at the impact of UBI and it showed that recipients who received UBI, which is money basically given to them, worked fewer hours and earned less money than the control group. Instead of using the freedom to find better jobs or improve their education, many participants simply dropped off the workforce or reduced their hours for leisure, resulting in a net decrease in household income despite cash payments.
1:14:30 Daniel Priestley? Yeah, humans want stuff to do. We need it, we need a meaningful struggle. We need something that we, that we're up to in the world. And that is, that is a very difficult thing. The likely thing that I think will probably happen is that these data center investments will be so catastrophic financially that governments will have to bail them out. And then the governments will have to own all the data and all the data centers. And then the tech companies will have to essentially pay royalties back to the government over long periods of time to manage this kind of infrastructure build out. So you'll have to have something where the government actually owns the primary asset. And that is the thing that pays for the UBI. I mean, we're, we're kind of theorizing and just kind of.
1:15:07 Steven Bartlett? We're going to find out.
1:15:08 Daniel Priestley? We are going to find out.
1:15:09 Steven Bartlett? This is going to be on the internet someday.
1:15:10 Daniel Priestley? The mathematics bend reality at, at about 2029. Once you, the financial engineering required to make this thing work, you need something like a 45 times growth in the number of people paying for subscriptions and the number of businesses, like.
1:15:27 Daniel Priestley? Take something that is, over the last five, 10 years, there's been a product that has gone exponential, which is Ozempic and GLP-1 weight loss drugs. The amount of spend to build out and satisfy that demand is actually pretty minimal. Those companies spend about 20% of their revenues building new factories to produce new GLP drugs, right? So capex is about 20% of revenue. We're seeing with the AI stuff, capex is hundreds of percent of revenue. Right? So it is a financial feat that we've never attempted before.
1:16:01 Steven Bartlett? I've had so many founders speak to me and say, why didn't this particular ad that I ran on this platform work for me? Maybe the copy wasn't good, the creative wasn't strong. But usually the problem is they're not having the right conversation because that ad never reached the right person. And if you're in B2B marketing, that is much of the game. And this is where LinkedIn Ads solves that problem for you. Their targeting is ridiculously specific. You can target by job title, seniority, company size, industry, and even someone's skill set. And their network includes over a billion professionals. About 130 million of them are decision makers. So when you use LinkedIn Ads, you're putting your brand in front of the right people. And LinkedIn Ads also drive the highest B2B return on ad spend across all ad networks in my experience.
1:16:45 Steven Bartlett? If you want to give them a try, head over to LinkedIn.com/diary. And when you spend $250 on your first LinkedIn Ads campaign, you'll get an extra $250 credit from me for the next one. That's LinkedIn.com/diary. Terms and conditions apply. We have finally caved in. So many of you have asked us if we could bundle the Conversation Cards with the 1% Diary. For those of you that don't know, every single time a guest sits here with me in the chair, they leave a question in the diary of a CEO. And then I ask that question to the next guest. We don't release those questions in any environment other than on these incredible Conversation Cards. These have become a fantastic tool for people in relationships, people in teams, in big corporations, and also family members
1:17:30 Steven Bartlett? to connect with each other. With that, we also have the 1% Diary, which is this incredible tool to change habits in your life. So many of you have asked if it was possible to buy both at the same time, especially people in big companies. So what we've done is we've bundled them together and you can buy both at the same time. And if you want to drive connection and instill habit change in your company, head to thediary.com to inquire and our team will be in touch. Let's bring this back to
1:17:56 Daniel Priestley? Back to reality.
1:17:57 Steven Bartlett? The reality of the person listening and the pressing questions they have about all this stuff and what they should do. Is there anything else that you would give people that are listening right now in terms of advice to be able to weather the incoming turbulence that the CEO of Anthropic describes there?
1:18:13 Daniel Priestley? Yeah. Look, the things that I know are good for people is I really believe that everyone should build a little bit of a personal brand. So a personal brand means that two to 20,000 people know who you are, they know what you do, they know what your experiences are like, they could approach you about an opportunity that would be a good opportunity. So build a bit of a personal brand. Don't be invisible in this particular time because, you know, it is one of your assets, which is to take some of your knowledge, some of your playbooks, and to let people know that that exists. So I think build a bit of a personal brand. Second one is have a go at entrepreneurship, right? Join an entrepreneurial team, do an entrepreneurial side hustle, read some entrepreneurial books, watch some
1:18:57 Daniel Priestley? entrepreneurial videos that are out there. Start the process of thinking, okay, the school system taught me to be a standardized employee, a standardized labor. The school system wanted me to fit in with an office or a factory, but actually there's this whole other way of creating value, which is non-standardized, called entrepreneurship. This is spotting opportunities and coming up with solutions to it. So, you know, play around with the game, even if it's a small game. Like, you might notice that there are dirty cars on the street, and you might say, you know what, I'm gonna go and knock on doors and wash the cars and see if I can make a couple of hundred bucks in the day, because I've seen an opportunity, I've seen something that's wrong, and I'm gonna go and have a go at fixing it.
1:19:37 Steven Bartlett? A lot of founders are telling me, Mark Cuban said the other day, that one of the great opportunities now is catering for the gap between small business owners that don't know how to use AI and helping them learn how to use AI.
1:19:48 Daniel Priestley? Yeah, huge, right? Join a founder team and help them do that. As I said as well, 65% of all the businesses by valuation are people over 65 now. So there is a mathematical certainty that two thirds of the businesses that run the economy by valuation Have to change hands in the next ten, fifteen, twenty years. So this is a massive business opportunity. Baby boomers wanna get rid of their businesses. They want to retire. Baby boomers are willing to fund you to buy their business if you present yourself well, if you've got a little bit of a personal brand. So that's a, that's a huge opportunity. So look into that. You know, Cody Sanchez, a mutual friend of ours, she talks to people all the time about how to buy a baby boomer business and, and take it over and run it.
1:20:31 Daniel Priestley? So, um, you know, that's a, that's a great opportunity. Play with these toys called AI tools. Someone has given you a free iPhone, which you can just use called AI tools on the free account.
1:20:43 Steven Bartlett? That is such good advice that we don't hear enough. Because I think people think there's where I am right now in my life and what I do. And then there's like Sam Altman and Elon Musk. And I either I'm one or the other, but actually what I'm seeing as an employer who's employing, we probably employ. I'd say twenty people a month at current rate. We're hiring twenty more people a month is increasingly on our culture test, when we're screening who the right candidates are. We're looking for some kind of evidence that they're playing or messing around with AI.
1:21:13 Daniel Priestley? Yeah.
1:21:14 Steven Bartlett? And one of my team members is, she was trying to figure out how to get a hundred different documents to synthesize and understand the data within these documents. Now, there's two types of people I can hire to do that. There's the old fashioned way of doing that, where someone might sit there for four or five weeks and try to figure out how to get an Excel document to have the right formulas. And then there's her, who we hired, even though she doesn't have skills in that particular thing, she has no experience in it. But because of her mindset and her agency, she went, hmm, maybe I could put this into Claude Co-Work and ask, set up an agent to run this for me. By the time dessert came. She pulled her laptop over to me and showed it to me and she goes, Stephen,
1:21:58 Steven Bartlett? I've ran all those hundreds of documents into this file and I can see the sentiment on every single post you've made on every single social platform, including every LinkedIn post you've made over the last couple of years. And we can see that actually, even though these posts get more likes, these ones are actually the best posts you're doing. She did that by dessert.
1:22:15 Daniel Priestley? Yeah.
1:22:16 Steven Bartlett? And I thought, isn't that interesting? How do you find people who have that bias in the modern world where they lean into change?
1:22:23 Daniel Priestley? It's curiosity, isn't it?
1:22:24 Steven Bartlett? Yeah, it's curiosity, but there's also something which is like, and being fluid about your identity and what you know.
1:22:30 Daniel Priestley? Yes.
1:22:31 Steven Bartlett? Which is she has no experience in that.
1:22:33 Daniel Priestley? But I can try.
1:22:34 Steven Bartlett? I can try.
1:22:35 Daniel Priestley? And the one thing for anyone watching or listening is that don't use AI as a search tool. Don't use it the way you used it a year ago. Give AI your hardest problem and say, hey, help me to solve this problem. So for example, you might say, I'm really struggling with these areas of my life. Here's all the data. Here's all the information. Here's the PDF documents. Here's the, you know, the backstory. Help me solve this. Help me write it. What kind of piece of software might I be able to use to build here? I'll give you a real example. One of our team members used AI to analyze all the sales calls for the last three months and discovered a huge opportunity. What they discovered is that 75% of all of our sales calls, the person who we were on the phone to mentioned that their spouse was a
1:23:20 Daniel Priestley? decision maker and that they needed to talk to their spouse and that decision making, because it was a family business and that it was either a spouse or a family member. There was no point in our process where we invited collaboration with other family members. So none of our sales calls said, do you want to bring someone along to the sales call? Like, would you like to have someone do that? The AI analyzed it, discovered that opportunity, wrote a script as to how to invite people onto the call so that you get all decision makers on the call. And now our sales conversions are going up dramatically.
1:23:51 Steven Bartlett? I think this is the real biification in terms of the employment market of what we're seeing is certain people have a positive relationship to disruption in technology and change. They get excited by it, whereas others fall into cognitive dissonance where they get so concerned that it's going to take out their business that they ostrich head in the sand. And then these other people. Have this inherent figure out ability. I could say to a certain team member of mine, here's a big problem. And they would grab on to this big problem. And even though they have no proficiency in data or technology or AI or Claude, they will just, they'll plug away at it on a computer and they'll figure it out. And they'll use all available tools, not their identity, what they learnt in university or their experience as the only tool in the toolbox.
1:24:36 Daniel Priestley? That's the difference between employee mindset and entrepreneur mindset. Entrepreneurs see problems as opportunities. They get excited by problems and they apply the entrepreneurial process. And employees say, hey, wait a second, I was never trained for this. I was never told how to do this. I was not given the rulebook for this. So therefore I'll just ignore it. I'll stay away from it because problems, it's not my problem. And this is the big fundamental shift. We need to say, hey, problems are great. We want problems. And is this problem for me? How would I test my assumptions? How would I build something quickly and cheaply? How would I then test that? How would I then scale that? Right? And it's just those kind of few steps that if you embrace those entrepreneurial steps, then life becomes great.
1:25:18 Steven Bartlett? I have a contrarian take that I think writing is actually more important now than ever before. Because writing is a proxy of understanding. And in a world of AI, what I'm finding, when I look at like my innovation teams or where breakthroughs are coming from in my company, it's actually someone had a really good question.
1:25:34 Daniel Priestley? Yes.
1:25:35 Steven Bartlett? So they were like, could we theoretically analyze all of our sales calls using Claude to see if there's something interesting in there? Now, that starts with someone understanding sales calls, understanding the tools that allow you to analyze them. They have lots of reference points. They understand lots of variant things. And that means they ask a really great question. So for me, one of the ways that I've been able to understand more things is to write more often about them.
1:25:59 Daniel Priestley? Can I go one step further? And that is a process called pause, reflect, document. And pause, reflect, document, if you do it correctly, you go into nature, away from noise and away from technology. And you take a pen and a paper. And you sit in nature on a bench and you just pause and just let some boredom set in. You reflect on what's going on. You try and zoom out to the bigger picture. You do some journaling and you do some dot connecting where you say, what are some of the dots that have happened in the last five years? What are some of the bigger picture impacts that I've made? What are some of the problems that I've struggled with? What if this was possible? What if that was possible?
1:26:40 Daniel Priestley? We live in this incredible, fast-paced world where the one thing that no one allows themselves to do is to pause, reflect, document with a pen and paper. And those people who I know who are doing incredibly well are doing more and more of this.
1:26:56 Steven Bartlett? Yeah, same, same. I mean, you're one of them. You're a person who's, I mean, look at this.
1:27:01 Daniel Priestley? Yeah.
1:27:02 Steven Bartlett? This is a lot of books.
1:27:03 Daniel Priestley? That's my head.
1:27:04 Steven Bartlett? But you tweet every day, you post every day, you're constantly experiencing something in the real world, writing it down to develop your thinking, which Rich Fryman talks about the process of understanding where you learn something, condense it so an average person can understand it, then you share it with the world to collect feedback on that thought. He said that's the fastest, best way to learn.
1:27:24 Daniel Priestley? Yeah.
1:27:24 Steven Bartlett? But actually, in a world of AI where ChatGPT can do all of that for me, we're deferring our ability to sort of condense, compress and understand to an AI because we think it's creating an efficiency gain or productivity gain in the near term. Like maybe today's email will save you 30 seconds, but the tax you're paying, I think, is an understanding.
1:27:43 Daniel Priestley? Mm hmm.
1:27:44 Steven Bartlett? And understanding is a proxy of therefore, you know, writing great questions. I find myself writing more. I wrote a memo this, I was up till 2 AM last night writing a memo.
1:27:53 Daniel Priestley? Yeah.
1:27:54 Steven Bartlett? About my own industry.
1:27:54 Daniel Priestley? Which means you are up late thinking.
1:27:56 Steven Bartlett? Yeah.
1:27:56 Daniel Priestley? You are thinking clearly and that was what you were really doing. A great question I want people to reflect on. I want them to think about the last five years and ask the question, when did I do something special?
1:28:08 Daniel Priestley? That impacted a certain type of person, I can explain how I did it step by step and how it felt, and it would be of interest to plenty of people. All right. And that question contains what we talked about earlier, which is lived experience, feelings, playbooks, and connecting the dots, looking backwards, and actually coming up with some things that only I can do, things that only I can say. So that that particular prompt, that particular question, to sit in nature and think clearly and memo and document and write a memo about it. You know, I see so many people, and you and I have done this over the last couple of hours, we think so much about the future and the uncertainty of the future, but a lot of value comes from just looking backwards and connecting the dots and then thinking,
1:28:52 Daniel Priestley? what is it that I now know that I want to take forward and add value to others?
1:28:56 Steven Bartlett? Sort of adjacent to that, but related is another thing I think a lot about, which is trying to get more information and experiences from a wide set of reference points. Because when I think about innovation generally, innovation is the connection of like two ideas or thoughts or principles that someone else hasn't put together. So I think about the like non-stick frying pan. It was a guy who was fishing and was trying to make get a material so his tackle, his fishing tackle, didn't stick together. And his wife walks past allegedly and says, I'd love some of that stuff on our pans. And that ends up selling tens and tens of millions of non-stick pans. And even the, even when you think about the iPhone, that was a combination of a, of
1:29:37 Steven Bartlett? an internet device, a music device, and a telecommunications device.
1:29:43 Daniel Priestley? Yeah.
1:29:43 Steven Bartlett? Put together, which you rarely found those three things in one space, three different reference points. To achieve that, someone would have had to understand.
1:29:49 Daniel Priestley? Yeah.
1:29:49 Steven Bartlett? Music, the internet and phones.
1:29:52 Daniel Priestley? Yeah.
1:29:52 Steven Bartlett? And even Steve Jobs himself, his skill stack contains typography of design. Which is why, why he was able to disrupt BlackBerry.
1:29:58 Daniel Priestley? He stumbled into a calligraphy class at university and loved calligraphy. And he was the first company to ever have fonts. And those fonts became a huge differentiator on the first Mac. And it was only because he had like combined calligraphy with, with, with computers. He created the font idea.
1:30:17 Steven Bartlett? So maybe the future's owned by the wide, not the narrow in this regard.
1:30:20 Daniel Priestley? Definitely. Become more of a generalist, become more curious and go out of your comfort zones, right? The industrial age asked us to simply specialize and do one thing over and over. The grandfather of capitalism is a guy called Adam Smith. And he said, ultimately, efficiency is about doing one thing in the process over and over and over. But he said, it's going to destroy the human spirit. He actually wrote about the fact that that destroys the human spirit, having to just twist this knob over and over. That creates the most value in the economy, but it's horrible for you as a human. And what, and he recognized that problem from the very beginning. What we've been trained to do is just twist the knob, twist the knob, twist the knob, do the same thing over and over. What we need to relearn how to do is allow us to become more human and say, actually, I'm going to explore nature.
1:31:05 Daniel Priestley? I'm going to explore this weird passion that I have for, you know, particular theater companies and how they run. I'm going to go and explore this thing about like entrepreneur accelerators. You know, I'm going to combine things. It's those rare combinations and you need to trust your instincts that you're actually pulling on a few threads and bringing them together.
1:31:24 Steven Bartlett? I do that whilst still focusing on a job, et cetera, because I do this for a living. So I get to sit here, you know, someone walked in before you and they were talking to me. Alex Honnold was talking to me in that chair before you. That's why the little Taipei statue is behind us.
1:31:38 Daniel Priestley? I know, yeah.
1:31:39 Steven Bartlett? About, you know, then you've talked to me today about this and the next person will talk to me about neuroscience and bringing a human brain. And that's allowed me to kind of connect these interesting reference points. What I'm saying here is you don't need to like quit your job and go and live in Peru to orchestrate your life in such a way. I think you just need to be really intentional about resisting the urge to be a narrow person and to identify too much with one's identity. And so when I left my former business, one of the chapters I wrote my book is, how do I now resist all my labels? Because now I'm a social media CEO and it's so tempting.
1:32:12 Daniel Priestley? Yeah.
1:32:13 Steven Bartlett? To gather around social media people, go to social media parties, put it in my bio, get social media opportunities and just go further and further and further down that narrow line. So that's why I went and worked in psychedelics and biotech. I worked in cancer biotech. I started to DJ. I started a podcast called The Diary of a CEO. I tried to do as many things as I possibly could to remain wide.
1:32:33 Daniel Priestley? Yeah, and your superpowers are extra superpowers when you take them somewhere new. So if you've got social media superpowers, within the social media bubble, everyone's got those superpowers. But if you go and take them into a completely new place, you discover that actually what you what you learnt over here becomes a massive differentiator over here.
1:32:53 Steven Bartlett? Is there anything else the audience need to know about the big opportunities you see as we head into the future?
1:32:58 Daniel Priestley? We all want the future to be bright. We all want the future to be amazing. And we love the idea of trying to improve the world. One of the best ways to improve the world is to improve your own situation. Because the world is made up of people who have their own situation. You know, when we try and fix every problem on the planet, it feels completely crushing and feels so much weight on your shoulders. When you actually say, what's my opportunity? Like, if I could, if I improve the world by building myself a really great business that helps a few people, it helps 500 clients do something. And if I'm actually out there adding value in my unique way and I'm finding a way through this AI weird adventure that we're going on, that's actually helping the world, right? So you're bringing yourself forward, you're discovering something.
1:33:43 Daniel Priestley? I really want people to resist the trap of trying to fix everyone and fix everything. Try and figure out what is your opportunity? What is your way of adding value to others? What is your way of getting paid? What is your way of doing creative entrepreneurship? What's your contribution to the world? And that is actually a contribution.
1:34:00 Steven Bartlett? Is that difficult to do? Because I think it assumes a certain level of self-awareness that is not always easy.
1:34:09 Daniel Priestley? If you find it difficult to do, find someone who inspires you and see if you can join their team. So that's totally a valid move as well, right? Just get onto a team where someone's figuring this stuff out. You know, follow your inspiration. And sometimes your inspiration is to start something. Sometimes your inspiration is to help propel something forward, being part of someone else's team who does inspire you. Self-awareness is is a skill that we all have to learn. We're all on a crash course with reality. Every single one of us is on a crash course with reality.
1:34:38 Steven Bartlett? There's a lot of narrative on the internet that everybody can live their dream. You know, and I wonder whether it's good. I wonder whether it's good advice to tell everybody to like quit their job and pursue their dream.
1:34:52 Daniel Priestley? I believe that the new size of business that makes the most sense is small and dynamic and lean, and is probably close to ten to fifty people. And that is the new size of company that is really shaking things up and doing stuff. In fact, it's probably two to twenty people. I think that being part of a small, dynamic, vibrant entrepreneurial team is a great place for people to go and have a look and explore. Does that mean that everyone's suitable to quit their job and go start something from scratch with a blank piece of paper? Probably not, right? That's that's a particular role called the founder. Not everyone's ready to be a founder. In the same way, everyone could probably get a black belt if they if they joined a martial arts and stuck with it, but not everyone can start as a black belt.
1:35:37 Daniel Priestley? That's not where you start.
1:35:38 Steven Bartlett? Even in those numbers, so if we said everyone's gonna have, you know, a team of ten to fifty, those numbers suggest that one in fifty or one in ten people are gonna be a founder.
1:35:49 Daniel Priestley? Possibly. Lot more people are gonna be founders. I really believe a lot more people are gonna be founders. I also don't think it's wildly unnatural to be a founder. If you go through all of history, most people worked in little family businesses. That was actually the vast majority of people. You know, most businesses never got past thirty people. That our natural way of being is in family groups and tribal groups and little groups of less than one hundred and fifty people. We've built up this idea that to be a founder means Steve Jobs, Elon Musk, or something massive like that, and that you're trying to build something that changes the world. I've got so many friends and clients who it's them, their assistant, and someone who's like head of customer development, and there's three or four of them, and they're having a great time, and they're doing six, seven hundred grand worth of revenue, and they've got loads of flexibility.
1:36:34 Daniel Priestley? Everyone takes their kids to school. Everyone finishes up at four, four P M. They can travel, they can live and work anywhere. You know, that's really cool.
1:36:42 Steven Bartlett? This is your most recent book, Lifestyle Business Playbooks: How to Have Fun, Freedom, and Fulfillment with Your Own Business. You've written a lot of books. You could have written a book about anything. What's this book about and who is it for?
1:36:55 Daniel Priestley? This book is about the times that we're living in, right? So what I'm trying to do, I'm trying to give people some hope. There's such a negative narrative that AI is going to wipe out everything and that technology is going to destroy everything and that, you know, all this negativity about the times that we're in. I'm trying to create a counter narrative that actually, more than any other time in history, you could live and work from anywhere. You could have a group of 500 to a few thousand clients all over the world. You could add value to people in a unique and interesting way. You could have a career that's based on randomness and creativity and fun. And that there are some new rules to play by. And that if you learn the playbooks of entrepreneurship and if you learn the trends that are unfolding, that actually, it could work out really, really well for you.
1:37:41 Steven Bartlett? A lot of people want to, you know, they want a side hustle. They want passive income. What's your general perspective on the reality of being able to generate passive income and a side hustle?
1:37:50 Daniel Priestley? I think passive income reflects people's desire that they currently feel that they're working really hard and they hate work and they hate going to work and that earning money is a horrible thing. And therefore, they just wish it would just kind of take care of itself. The truth is that when you discover what I would call a lifestyle business, where you work a reasonable amount of time and you have a lot of fun with great people, you don't necessarily, as if by magic, the desire for passive income just evaporates. You go, this is, this is better than passive income because I'm on a creative journey and I'm making great money and I'm having a lot of fun and I'm expressing myself. I think passive income ultimately comes from assets. It's not, it's not passive income, it's asset income. You're either going to have to create an asset, which could be a business that is a digital asset.
1:38:36 Daniel Priestley? Or you make so much money in your lifestyle business that you own traditional assets like houses or stocks and shares and all that sort of stuff. But I'm not really focusing people on the idea of passive income. I'm focusing on the idea of having a lifestyle business that supports the way you want to live anyway.
1:38:51 Steven Bartlett? A lot of people would, would want that, but they're scared, right? They're scared that they have to quit their job and I've got a mortgage to pay, I've got kids. So it's easier said than done, Daniel.
1:38:59 Daniel Priestley? Yeah, so that's why in the playbooks, playbook one is called a side hustle or an apprenticeship. So an apprenticeship, let's say, let's say you currently earn a hundred thousand dollars a year for a really big corporate, but you know that's not your future. An apprenticeship might be that you join four boards for twenty, twenty five thousand each, and you actually work with some startups that are more entrepreneurial. And you take a position where you have four companies that are paying twenty five grand. So you still earn a hundred grand a year, but now you've got four smaller startups that you're learning from, and they're learning from you, and you're learning from them. So that's, that's a version of an apprenticeship. An apprenticeship could also be that you go from working for a big traditional company
1:39:41 Daniel Priestley? to getting a job that pays almost as much, but with a smaller, more interesting business that you can learn from a founder. A side hustle is where you do stuff on the side and it's open and shut. You build your entrepreneurial confidence. So those are like starting points. And then after that, and these are not designed to make a big leap financially. After that, we talk about a two-person scout team scouting an opportunity. We talk about a four-person fire starting team, getting something started. We talk about an eight-person core team, running a really cool little lifestyle business. So it, it, it's not like people think that they have to go from zero to a hundred in one jump. And it's like, no, there are little steps along the way that make this really easy.
1:40:23 Steven Bartlett? I think it's really important with all of this advice to like know your nature and to know who you are. And kind of honestly to like know what you want from life, which a lot of people don't. And they're handed what they want from life from like scrolling on Instagram or LinkedIn.
1:40:34 Daniel Priestley? Or school.
1:40:35 Steven Bartlett? I need to build a five billion dollar AI company, et cetera. I think I've, I've noticed with myself that I started a business. I was really, I was ambitious about the goals for that business. And then, you know, I ran that business for some time. I left that business when I was what, twenty, maybe twenty years old, went to work in Silicon Valley as basically a consultant. And that was okay for a time being. But then eventually I realised that the money really doesn't matter. It's really about like doing it with people you like.
1:41:01 Daniel Priestley? Yes.
1:41:02 Steven Bartlett? And having a, and having a challenge. So that then led me back into the ambitious building businesses. Did that for six years, built big, big business around the world and then left that. And then I went through a period where I guess I was kind of a consultant, freelancery type guy for a while. Again, fundamentally unfulfilling for me.
1:41:20 Daniel Priestley? Yep.
1:41:20 Steven Bartlett? Because going on a mission with a group of people, an audacious mission, really regardless of what it is, that filled me up. It was never really about the money.
1:41:27 Daniel Priestley? A lot of people discover this. A lot of people discover that more is not better. A lot of people discover that bigger is not more fun.
1:41:34 Steven Bartlett? Do you know what else they discover? They discover that their idea of independence and freedom is also not what they thought. And this is like a quite contrarian take, but I have more responsibility now than I've ever had.
1:41:46 Daniel Priestley? Yeah.
1:41:47 Steven Bartlett? I could choose less responsibility and more freedom and I'd be less satisfied and less fulfilled in my life.
1:41:51 Daniel Priestley? Totally, totally. Look at rich kids. They've, they've got everything taken care of and there's all this financial resource around them and there's nothing for them to do. They live in a constant state of depression. We love responsibility. We love creative tension. We love being up to something in the world. There's nothing greater than being up to something, to being on a mission, especially with a great group of people that you're travelling through life with, that you're on this rock with. And you find your group of people that you want to be up to something with and you natter and you solve and you get curious and you run ideas past each other and you voice note at two o'clock in the morning. You know, that's, that's where the juice is. That's where the joy is. There's a chapter in there that says, know when enough is enough. And it says that a huge part of the times that we're in is, you know, we live in a time of endless scrolling.
1:42:34 Daniel Priestley? There's no cue that says you've been scrolling long enough, you know, go to bed. And it's same with business, that we think bigger would be better. Having a bigger business, another, you know, another product, another thing, another million would make you happier. As truth is, it's not, it's normally not the case.
1:42:53 Steven Bartlett? Well, what is the case though? It's that we all need increasing levels of challenge, it seems to me. You know, this is why. Crosswords get more difficult and video games get have levels because they realise through the studies that when something becomes incrementally more difficult, you drop into a flow state and motivation increases. And if it doesn't, then you lose motivation. And so I think this is why even in my life, like, I'm striving to make things bigger and better because it's actually just a proxy of like, I want to be challenged.
1:43:19 Daniel Priestley? Well, there's a couple of things. You can either go really big with one thing and just be really, really focused, or you can have a challenge across a portfolio of interests. One thing that is happening to your generation, if I can be so bold, because I'm just 15 years older or whatever, is that you've taken all the energy that normally went into kids and you're putting it into business, right? And the normal, natural thing that is meant to happen around this age is that you're meant to struggle with a business or struggle with a way of providing and also struggle with raising kids and all that sort of stuff. So there's this reservoir of creative energy that is meant to be divided amongst a few
1:44:01 Daniel Priestley? projects. And I'm seeing a lot of people that that misplaced maternalism or paternalism goes into just one thing and then we're expecting to get the joy and the fulfillment that would normally come back from family. And we wonder why that's missing. You know, it's like, oh, I'm pouring myself into the creation of these companies and they're proxies for kids. And it's like, why don't I feel this warmth back? Because your biology is not wired to receive warmth back from something other than a kid. So this is happening because we're not having, we're not having kids. So one of the things that, well, one of the things I encourage everyone to do is have kids because it's the best thing ever. And to have a portfolio of interests that you don't have to struggle to get to a billion. You could say, you know
1:44:45 Daniel Priestley? what? The business bucket's full at three million and I'm really, really happy with a revenue of three million and a team of 10. And now I want to have a portfolio of interests that includes health and fitness, or travel, or teaching at a local, you know, youth group, you know, or I want to play a bigger role in my church. Like, there's all these other things that you say, okay, these are the portfolio of interests that that are more human.
1:45:08 Steven Bartlett? Lifestyle Business Playbook. Going to link this book below for anyone that wants to give it a read, who is compelled by the lifestyle that Dan has described there, where you can have fun, freedom and fulfillment with your own business.
1:45:21 Steven Bartlett? As you know, Daniel, because this is, I think, is your seventh time being on this podcast, record breaker, we have a closing tradition. The question that has been left for you is what fear have you overcome to become who you are today?
1:45:36 Daniel Priestley? You know, I grew up on the Sunshine Coast. I dropped out of school or I dropped out of university. I've got zero qualifications. I'm not particularly good at anything in particular. I've got no skills. Yeah, there's me at 21. I tell you, this was a huge fear, running my first ad in the newspaper. I put everything on a credit card just to run an ad in the newspaper for $8,000. And it had to work or else I was in serious trouble. I've had a weird 25 years. I've boom busted over and over again. So I had a massive boom in my early twenties, built a $10 million company rapidly and then lost it. And then I built another multimillion dollar business and then lost it.
1:46:20 Daniel Priestley? And then I got wiped out by a COVID experience and had to reinvent the business. And then I had a negative experience with a co-founder and had to reinvent the team. So I've had these kind of like huge, for the first 15 years, it was boom bust, boom bust, boom bust. And the fear was, is that it would never feel a sense of fulfillment. I'd never get to a place where I could actually say it was all worth it. And to just keep going and going and going when I felt exhausted was a massive thing.
1:46:49 Steven Bartlett? And you have a family.
1:46:50 Daniel Priestley? Yeah. And the fear of will I be able to provide for the family? And the fear of will my business ideas be valued by anyone else other than myself? Am I doing something stupid? Am I doing something that will fail again? So it's been a lot of fear. But you know what? It's been a wonderful journey that every time I've pushed through that fear, we get to the other side. And actually, it's better on the other side. It's even better.
1:47:16 Steven Bartlett? Had you known how hard it would be, do you think that 21 year old Daniel would have done it?
1:47:23 Daniel Priestley? I don't think I had any other choice.
1:47:25 Steven Bartlett? But if I'd sat that Daniel down and I'd say, Daniel, this is what's gonna happen in the next 20 years. You're gonna go up and then you're gonna lose it all. Then you go up, you lose it all. You're gonna feel like this at this moment. It's gonna be the worst day and you're gonna feel like this and then this and then this and you're gonna be working hard the whole time. Then you're gonna lose faith. Would you have done it?
1:47:42 Daniel Priestley? Secretly, yes. And the reason for that is I kind of, I kind of like the roller coaster. Feel like I needed to go through boom, bust, boom, bust, boom, bust. Because I secretly didn't want a straight line. I think, I think I actually want the, I want the more interesting story. At 24, I was offered $14 million for my company and I blew it. I screwed up the negotiation and we ended up all walking away from the deal. I think it would have been the worst thing possible had I had $14 million at, at age 24.
1:48:19 Steven Bartlett? So I've drawn a little graph here on this iPad. One axis is your success and the other axis is time. Could you draw for me what your career looks like in terms of success over time? Including the ups, the downs, et cetera, et cetera.
1:48:32 Daniel Priestley? Well, if we just talk objectively, what other people would have seen. I do this nightclub party and that's amazing. And then I go and I get a job with a mentor. And then we build this business that's like 6 million in its first year. And I'm like right close to it and we go from zero to like 60 employees. And then I have a fight with my mentor and he tells me, go start your own business. So I go right down to start from scratch again and I'm in, I'm in a really negative place. And then we get started and suddenly I've got myself a multimillion dollar business. And then the government changes the law and we have to reinvent that business. And then we get a new amazing contract and now we do a million a month. And this, by the way, this is only like age 24.
1:49:16 Daniel Priestley? And then we screw up the negotiation and it's right back to the start. And then I go to London and I start a new business and that goes really, really well, really quickly. And like one year in, we've got the Palladium Theatre and we're doing hundreds of thousands a week worth of sales. And then the global financial crisis resets the whole business and I lose the major contracts that we have. And then I relaunch the business and then COVID comes along. And we're, by this stage, we're in. Eleven cities doing a couple of million per city. And then I relaunched the business as a digital business and it goes off the scale again. Right. I'm running out of space here. And now we've figured out, okay, we own the assets, we own the brand. Uh, we've got a great team, we've got multiple businesses. And at the moment, and this is around the time I have kids as well.
1:50:01 Daniel Priestley? And it, and it starts to really uh become more stable and more fun and uh less up and down. But that was my starting point, up, down, up, down, up, down.
1:50:12 Steven Bartlett? And this is over the period of how many years?
1:50:14 Daniel Priestley? Uh, this was, this was from twenty to thirty five. It was just boom, bust, boom, bust, punch in the face, get back up, punch in the face, get back up. Uh, zero millions, zero millions, zero millions.
1:50:27 Steven Bartlett? I say all of this because I think it's important to people, for people to realize the reality of what it takes and how hard it is. And you know, oftentimes if we want to get, you know, have a high performing podcast or write a great selling book, we kind of describe it as a linear journey. You're gonna do this, then you do this, then this is gonna happen, then you do this. Stick at it for long enough and then, and then why? But actually, in my experience, the graph either looks like a boom and bust cycle, which is kind of what I'm seeing here in your graph. Or it looks like nothing, nothing, nothing, nothing, nothing, nothing, nothing, something exponential.
1:51:00 Daniel Priestley? Yeah, yeah, yeah.
1:51:02 Steven Bartlett? I mean, even this podcast, if you look at the graph, it is nothing, nothing, nothing, nothing, nothing, nothing, exponential.
1:51:07 Daniel Priestley? Two million, four million, eight million, sixteen million, boom, yeah.
1:51:10 Steven Bartlett? And so the question for me always becomes like, what would it take for you to survive? Either in your story, this boom and bust scenario? Or in many of the things I've done in my life, this no man's land.
1:51:27 Daniel Priestley? Long period of no feedbacks.
1:51:28 Steven Bartlett? It takes a certain something in someone.
1:51:31 Daniel Priestley? Yeah.
1:51:31 Steven Bartlett? To be able to weather such a storm. And I guess what, what is that? You said your second ago, I had no choice.
1:51:37 Daniel Priestley? Yeah, I had no choice because I have no skills. I'm not good at anything. You know, I've got friends who are good at coding or good at editing or they're good at designing. They've got accounting or they've got dentistry or something like that to fall back on. I have no qualifications. I've got a driver's license is my only qualification. Um, and I'm, I, all I'm good at is organizing teams and getting people in the room and getting them excited and essentially encouraging them to work with me and, and build something together. So I kind of didn't have a choice but to keep playing the game, keep trying. By the way, I wouldn't change any of that. Like, there's, there's no point there where I'd go back and say, actually,
1:52:15 Daniel Priestley? because where, where I am now, every single one of those crushing drops is where I really learnt something that I leveraged today.
1:52:23 Steven Bartlett? Actually, something I said to someone who works in my team as my business partner now, Georgia Gibson, when she emailed me two years ago asking me to invest in a startup, a startup that I myself had failed at. I basically was trying to say, this is not going to work, but do it anyway. Because the actual thing of value here might not be the million dollar exit. It's going to be the lessons you learn from the failure are going to then be leveraged. As I did at 20 years old, when I went to Silicon Valley and started talking to people about this thing I'd spent two years failing and was getting paid $70,000 a month to talk about this thing as a 20 year old with no qualifications. Because I was one of the very few people who had failed in social media and therefore had a deep understanding and a rare skill. You're no longer going on BBC Newsnight or in Forbes as the person who did this.
1:53:06 Steven Bartlett? But of all the things you've done in your life, this great failing is going to be the most valuable asset you have. And this is what your story proves because every time it goes higher.
1:53:14 Daniel Priestley? Yeah, it really does. Yeah, it was, it was amazing. Like, the, like, I can tell you what the moments feel like at the bottom and they're horrible and alcohol's involved and, you know, like wanting to just completely hide and, you know, never be seen by anyone ever again. And then suddenly you go, okay. I mean, I've got this friend of mine who is, who's an entrepreneur who's failed several times and he says, you feel like you're on a tight rope and then you fall off the tight rope and you realise it was only six inches off the ground. You know, it's not as bad as you think and you can hop back on the tight rope and go, and you can go again. But every single time, it's just gotten better and better and better and bigger and bigger and more, more stable and more like reliable.
1:53:55 Steven Bartlett? There is another story, which is one that doesn't have the survivorship bias. Because now Daniel, you've been wildly successful. People walk down the street, people know who you are. They, you know, you've got millions of people that tune in to watch you give advice. But there's also a version of reality where that wasn't the ending. And I actually know someone who has fought for fifteen years to build businesses all across the world and they they just don't have that self-awareness piece. I don't know if I'm self-aware, like none of us can actually know because that requires self-awareness.
1:54:28 Daniel Priestley? We've all got our blind spots.
1:54:29 Steven Bartlett? They'll continue to start businesses and it's putting their family at risk now. They go through the same boom and bust cycle, but it never goes higher.
1:54:37 Daniel Priestley? Yep.
1:54:37 Steven Bartlett? And if you were to ask me objectively, do I think they'll ever have the moment you've had now? You have a survivorship bias that I have. We did something, it was hard and then it paid off.
1:54:48 Daniel Priestley? Here's the thing, there are no happy endings. Life ends abruptly. One thing that happens when you get a little older is you start discovering that actually when when you're under forty, you think everything ends well. And then later on, you discover there are no happy endings. Everyone dies. You get a phone call one day and someone who is an amazing person has a stroke.
1:55:13 Daniel Priestley? And that's them, that's them hit. That's that's it what you thought of that you thought that'd have twenty more years and they don't. You know, their entire life changes. You you're left with the realization that it's just an adventure. Sometimes, sometimes the happy ending that other people would call as a happy ending, an objective happy ending, is actually pretty miserable. In the middle of it, there are people who have everything. You've met them. And objectively, they have the houses and the cars and the private jets and all that sort of stuff, and they're not particularly happy. They're miserable. And then there are some people who they lose all of that stuff, but then they reconnect with a group of friends and they're like happier than they've ever been.
1:55:52 Steven Bartlett? Something's given you this insight?
1:55:56 Daniel Priestley? Yeah, so someone very close to me, very dear to me, recently had a stroke, you know, and
1:56:02 Daniel Priestley? yeah, you realize that the happy ending is not guaranteed. In fact, the opposite is guaranteed. You realize everyone, everyone dies, everyone decays, everyone gets old. If you're lucky, you get old. And if you're unlucky, you don't get old. So you have to, there comes a point where you have to release the idea that you're going to have this happy ending. You're going to have moments of triumph and moments of disaster. You're going to lose people. You're going to have everything taken from you. It's guaranteed. Everything, everything is taken from you.
1:56:31 Steven Bartlett? How did that change your perspective, this loved one going through this?
1:56:36 Daniel Priestley? You you realize that uh you real or I realized that the mental timeline of endless decades spreading out ahead, endless amounts of health, endless amounts of relationships is not it it's a it's a nice fantasy that keeps us together, but it's not guaranteed. And then the impact for me is to treasure relationships. Um, there comes a moment where I don't know if this has ever happened to you yet, but you go, wow, I didn't know that was the last conversation.
1:57:16 Daniel Priestley? Um, you don't realize this, but one of the legacies that you leave behind, not you, because you've got this body of work, but one of the legacies that people leave behind is little voice notes that they leave in your phone, that they leave in your WhatsApp. And you listen back to some of these voice notes and you go, wow, I didn't know that was a treasure, didn't know that was a special thing. Um, and this particular person who got impacted with the stroke, he was wonderful at voice notes. He he had this thing that he would do called it's not lost on me, voice notes. And I don't even think he knew he was saying this, but it was his one of his favorite phrases, which is it's not lost lost on me.
1:58:01 Daniel Priestley? So he'd he'd leave a voice note and he'd say, Stephen, it's not lost on me how much you're dealing with at the moment. And it's not lost on me that you are responsible for a lot of people's lives and all this. And I just want to acknowledge you. So so he would leave these voice notes and um and he did this with everyone. Like it came out of the woodwork that everyone got these lovely voice notes from this guy. And um, yeah, you you don't realize, but like literally that is a huge part of people's legacies. You think you're going to leave behind all this money. You think you're going to leave behind all of this big stuff. You think you're going to leave behind some huge financial structure.
1:58:44 Daniel Priestley? And in the end, you leave behind some really touching voice notes as as one of the things that will be most treasured, if you're lucky.
1:58:51 Steven Bartlett? You've been listening to the voice notes?
1:58:53 Daniel Priestley? Yeah, I have. Yeah. Yeah. Really, really nice. Really, really nice.
1:58:59 Steven Bartlett? What is that emotion in your face, Daniel? What's the range of emotions?
1:59:08 Daniel Priestley? It's just the deeper awareness that the real, you know, we talk a lot about technology, we talk a lot about business.
1:59:19 Daniel Priestley? But the whole game is relationships.
1:59:24 Daniel Priestley? It's very easy to get that wrong. Isn't it?
1:59:28 Daniel Priestley? Very easy for you to get that wrong. Because you're surrounded by such a whirlwind.
1:59:35 Daniel Priestley? And people want so much from you. You know, a lot of people want a lot from you and you think you have to lift people up around you and you have to do this heroic effort. Actually, little text message, little voice note, means a lot. It's interesting.
1:59:53 Daniel Priestley? For me, I figured out that we're on a rock. We get a few little laps around the sun. That's it. We get this, we like literally pop into existence like an electron spinning around a neutron, whatever it is, and we get, we're on the rock. The most valuable thing is that we're on the rock together. Like, you zoom out enough, we're all just little dots. We're all just little dots trying to figure stuff out.
2:00:20 Daniel Priestley? And we're all trying to make sense of our own lives. And we're all trying to ignore how, you know, difficult things can be.
2:00:28 Daniel Priestley? But then you realise that it's just the fact that we are moving through time together. But yeah, you, as I said, you hit a point where you realise that there is no happy ending. Unfortunately, there's not. You know, the ending is sad. When you hit a certain age, people that you really love get old and die. Or they get illnesses, they lose a big chunk of themselves in one fell swoop. So while those moments are happy, while you've got those happy moments, treasure those happy moments, really, really embrace them. Do you have any regrets in this regard? That might help me avoid having similar regrets. I really don't. I'm really, really happy that thing, like, I'm really.
2:01:11 Daniel Priestley? The biggest relationships are with my kids and with my wife. And family formation. I've, I've had unbelievably high highs. Like, I've been on the big boats, I've flown on the private jets. I've had parties in my honour. I've had big paydays. All of that cool stuff that people dream of. Family formation is where like the core, the core of it. Like, that's the core of happiness for me. You know, the, the, the intergenerational passing of life. Which is, which is kind of like, wow, like that, that we, I think we've forgotten how cool that is. I think we've forgotten the idea that you're passing on consciousness.
2:01:56 Daniel Priestley? And that this being has their own consciousness. They do their own thing. They come up with their own ideas. They have their own challenges. Um, yeah, it's wild. Daniel, thank you. We're done. That was great.
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