962. Q&AF: Creating A Bigger Sense Of Urgency, Discipling Employees & Managing Your Team From A Distance

On today's episode, Andy answers your questions on how to create more urgency through zero option mentality, the best way to discipline your employees when they break the rules and what's the best way to manage your team from a distance.

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:02Andy Frisella?

  What is up guys, it's Andy Frisella and this is the show for the realists, say goodbye to the lies, the fakeness and delusions of modern society and welcome to motherfucking reality. Guys,

• 0:26Andy Frisella?

  today we have Q and A F, that's where you submit the questions and we give you the answers. You can submit your questions a number of different ways. Malcolm X is gonna tell ya.

• 0:38Speaker 01

  Well, I have a dream that you can submit your questions a few different ways.

• 0:42Speaker 01

  Guys, first way, email your questions in to [email protected]. You guys can also click the link in the description below and submit your questions for a chance to be on the call-in or also drop your questions in the comments of the Q and A F episodes.

• 0:55Andy Frisella?

  Alright, and if you didn't know, there's shows within the show, okay? Tomorrow, we're gonna have Cruise the Internet, we call that C T I, that's where we put topics on the screen over here, we see what's going on in the world, we pick it apart, we laugh at it, and then we talk about what we need to do to solve these problems, because ultimately, it is our problems to solve. Sometimes, we're gonna have Real Talk, Real Talk is just five to 20 minutes, I'm gonna give you some real talk, and then sometimes, we will have 75 Hard vs. If you're unfamiliar with 75 Hard, it is the initial phase of the Live Hard program, which you can get for free at episode 208 on the audio feed. It's only on the audio feed, it's episode 208 of Real A F, and it'll give you the whole Live Hard program.

• 1:37Andy Frisella?

  If you're unfamiliar with Live Hard, it is the world's most popular mental transformation program ever, and there is a book written by me on it called The Book on Mental Toughness.

• 1:49Andy Frisella?

  It has the entire Live Hard program, plus a whole bunch of other information that's not on the podcast, and you can get that book at andyfrisella.com. Definitely not required, but if you're someone like me that likes to know the ins and outs, it's a great read. Uh, we do have a fee for the show. We do things a little different here. Uh, we ask very simply that, you know, if you get something out of the show, if it gives you some good information, if it makes you think, it makes you laugh, it gives you new perspective, that you do us a solid and help us get the word out. Okay? So, uh, don't be a hoe.

• 2:20Speaker 01

  Share the show.

• 2:21Andy Frisella?

  All right.

• 2:21Speaker 01

  My brothers.

• 2:22Andy Frisella?

  What's up?

• 2:22Speaker 01

  Hey.

• 2:24Andy Frisella?

  What is that? What do you, those are fake.

• 2:27Speaker 01

  No, these are real.

• 2:28Andy Frisella?

  Why are you gonna wear, you're only thirty years old.

• 2:31Speaker 01

  Yeah.

• 2:32Andy Frisella?

  Is that old?

• 2:33Speaker 01

  Yeah.

• 2:34Andy Frisella?

  So now you gotta have glasses?

• 2:35Speaker 01

  As soon as I turned thirty, it happened.

• 2:37Andy Frisella?

  How the fuck am I in my mid forties? But I don't need glasses.

• 2:39Speaker 01

  You do need glasses.

• 2:40Andy Frisella?

  No, I don't.

• 2:41Speaker 01

  You've said you need the glasses.

• 2:42Andy Frisella?

  I've said that, but do you see me wearing them?

• 2:44Speaker 01

  Dude, I can't drive at night no more, cuz I can't fucking see shit.

• 2:50Andy Frisella?

  You mean like I couldn't see that, that turn off a couple of weeks ago?

• 2:53Speaker 01

  That's right, that's right. That's what I'm saying, bro.

• 2:55Andy Frisella?

  Fuck dude.

• 2:56Speaker 01

  It's alright, man. I get it.

• 2:58Andy Frisella?

  You know, it's, it's the nighttime, man.

• 3:00Speaker 01

  Yeah, I get you.

• 3:01Andy Frisella?

  It's the nighttime.

• 3:01Speaker 01

  Mm-hmm.

• 3:02Andy Frisella?

  It's, uh, all you guys shaking your head, huh? It's all you guys.

• 3:06Speaker 01

  It's over thirty, bro. It happens.

• 3:07Andy Frisella?

  Really?

• 3:08Speaker 01

  Yeah, bro.

• 3:09Andy Frisella?

  It's, it's, dude, that's what it is. I started doing the tinted windshield, cuz it looks cool, and now I can't see shit.

• 3:16Speaker 01

  I can't see shit out of this man.

• 3:20Andy Frisella?

  I'm gonna end up wrapped around some fucking pole because I wanna look cool.

• 3:24Speaker 01

  Fuck, man. How'd they get in? Man, fuck, man. He looked good doing it, though.

• 3:28Andy Frisella?

  Yeah, that's right. We give it out a ten.

• 3:32Speaker 01

  Fuck, man.

• 3:32Andy Frisella?

  Alright, so what we got today?

• 3:33Speaker 01

  Dude, we got, we got, uh, it's Monday, guys. We're making people better today. Got some great questions lined up. So, uh, shall we? What you sipping on?

• 3:43Andy Frisella?

  I'm sipping on that, uh, on the orange. Orange Fury.

• 3:47Speaker 01

  I got the scissor.

• 3:48Andy Frisella?

  Cuz I'm feeling furious. Yeah. The scissor?

• 3:52Speaker 01

  Yeah, I'm sipping on the scissor over here.

• 3:54Andy Frisella?

  Man, I like the grape a lot. I just can't drink it.

• 3:57Speaker 01

  I get it, bro.

• 3:58Andy Frisella?

  I'm on a crime spree.

• 3:59Speaker 01

  Yeah, that's what I'm saying. Fucking with the way the interest rates are right now, like, you can't, can't afford that.

• 4:06Andy Frisella?

  My credit can't go down, you know what I'm saying?

• 4:08Speaker 01

  Man, let's get into it, man. Let's get some calls. Let's get, uh, let's get our boy Skylar.

• 4:13Andy Frisella?

  Alright.

• 4:13Speaker 01

  On the phone. Uh, here's Skylar.

• 4:28Speaker 01

  Hello?

• 4:29Speaker 02

  Hello?

• 4:30Speaker 01

  Skylar, what's up dude?

• 4:32Speaker 02

  Yo, is this DJ?

• 4:34Speaker 01

  This is the one and only DJ. Skylar, what's up, bro? It's Andy too. DJ, DJ let me be on the show today.

• 4:46Speaker 02

  Andy, that's crazy. How you doing?

• 4:49Speaker 01

  I'm good, brother. How are you?

• 4:52Speaker 02

  Man, I'm just trying not to freeze my balls off out here in Utah.

• 4:56Speaker 01

  Is it cold? Is it cold in Utah right now?

• 5:00Speaker 02

  Yeah, up in the mountains.

• 5:02Speaker 01

  Oh, okay. Gotcha. I forget Utah's like that. It's like split. Yeah, mountains and desert. It's a beautiful state. It's crazy. Yeah. So what you got going on, brother? What are you doing?

• 5:16Speaker 02

  So

• 5:19Speaker 02

  I'm at this point where I'm about to create a greater level of urgency to pursue business ownership. And like nine years ago, I had this point in my life where I was like, I need to get my money right. And like any 19 year old at that time, I was trying to find direction and navigate life. But ultimately I chose college and I graduated in 2020 and I got buried under student loans. So I actually moved that same year to a new state, job hop. And it's actually where I found during that job hopping is when I found real AF on YouTube.

• 6:03Speaker 02

  And 75 hard where it just changed my life for the better.

• 6:09Speaker 02

  And finally got like a salary worthwhile and just kept working hard. Started winning my role, like all my work was getting done ahead of time. And I started executing on like other people's projects without being asked to. And in return, I was given What I asked for and have and now I have like all this time and flexibility in my schedule. But during that time, I was hammering away at that loan and that debt was easier to attack because it came with serious consequences if I fell back into that position like when I started financially.

• 6:41Andy Frisella?

  Mm hmm.

• 6:43Speaker 02

  But now I'm now I'm about to be on the other side of that loan and without that external pressure, uh, just trying to create a new level of urgency to pursue business ownership and now that I'm entering that more stable phase and working towards becoming that, um, like my question is, what do I need to keep in mind to create that greater level of urgency than the level that I had when I was fighting to escape that debt?

• 7:12Andy Frisella?

  Bro, this is a really good question and I'm glad you asked it because a lot of people struggle with what you're talking about and they're not aware that this is the this is the destruction of the success that they've created. So I went through this as well, brother. Um, you know, when you don't have any money and things aren't going well, you have to perform. There's no other option. And, um, then when you start to get a little comfort like you're talking about, that urgency sort of fades away because you do have options in theory, all right? Um, and that was a big struggle for me. When I started making money,

• 7:56Andy Frisella?

  uh, I went three or four years and I'm like, all right, man, I'm good. I'm good. I'm good. And then I started feeling like very comfortable and sort of relaxed and, uh, then the money stopped coming in because of my comfort that I had. Uh, you know, started to feel naturally because I was, I didn't have my back against the wall. And I created this mindset in myself, which I now talk to you guys about called zero options mentality. All right?

• 8:32Andy Frisella?

  And what zero options mentality is, is that you have to train yourself to think of yourself as if you have zero options, but to do it. And the way that I really cultivated that is I would think about where I would be five years from now, if I remain in this comfortable position, where I will be 10 years from now. What would the story be if I lost everything? And that created enough urgency in me to continue to stay on the gas. And then what I also did at that time is I found other reasons to work my ass off. All right. With urgency such as the people who have helped me build my company,

• 9:15Andy Frisella?

  my, my responsibility to my employees. I allow those things to put the pressure on me now outside of the, um, you know, I guess, individual financial pressure that, you know, I had back then. So the whole trick here, Skylar, is to figure out ways that leverage you into action that may not be actual reality, but you trick yourself into feeling it to be real reality. And that's how you start. But if you really dig into it, dude, you have to understand that even when things are comfortable, you have other obligations than just yourself, right?

• 9:58Andy Frisella?

  Life is not supposed to be lived where you, you just go out there. Uh, you get yourself comfortable, you know, you live in your house with the white picket fence and 2.5 kids and just live that life. That's an empty life for most people. That's why most people feel very frustrated in their life and they can't figure out why. And it's because human beings are naturally born to create, become and build things in their nature. And so when you don't have that in any way, shape or form, even if you have comfort, you're going to have a lack of fulfillment because you know that you're leaving things on the table. And I say all that to say this,

• 10:38Andy Frisella?

  you have to cultivate a zero options mentality. You've got to put your back against the wall as if everything you do matters.

• 10:47Andy Frisella?

  Because everything you do does matter and you're only 28, is that right?

• 10:54Andy Frisella?

  Yeah. Yeah, bro. You got a long road ahead of you, dude, and you have to ask yourself like where you're at now. Is that all you actually ever want? And if it is, there's nothing wrong with that. But just understand that when you start to feel unfulfilled or you start to feel like something's missing, what is probably missing in your life is you're leaving shit on the table and you know it deep down and that starts to eat away, especially anybody who is an achiever or who is driven or who has ambition. And so I don't know what your current situation is, but I could tell you you're not making enough money. Okay, you're not. You are very young and you have a long road ahead of you.

• 11:38Andy Frisella?

  And if you don't consistently stay on the gas, eventually this comfort that you've created will fade away. And you have to understand that, bro. That is just the reality. That is Uncle Andy telling nephew Skylar, "Hey, brother, this is the way the path works." And I've been down that path many times, dude, and it's no fun getting to a point where, you know, the success that you've seen starts to fade away because you started to feel comfortable. And I think the fact, if I'm being real with you, I think the fact that you're aware of it is what's actually going to keep you from becoming one of those statistics, right? Most people are never aware of this. Most people never come to the conclusion of, "I'm doing good, but that scares me.

• 12:23Andy Frisella?

  I'm doing good, but I'm scared of what's going to happen down the road." Most people, Skylar, will say, "I'm doing good, so I'm good." And that's whenever they start to take their foot off the gas. They stop paying attention to details. They stop doing the things that they were doing whenever they were digging themselves out and building their life, and then it crumbles. And you know, the fact that you're aware of that ahead of time, brother, is a very profound awareness that most people lack. And you don't realize that because you're so very young, how rare that is, okay? But I can tell you for sure that the fact that you even asked that question tells me that this isn't going to happen to you. It's not, you're not going to be one of these people that loses,

• 13:08Andy Frisella?

  you're not going to lose that awareness, okay? You're going to keep it.

• 13:13Andy Frisella?

  Yeah, man. I mean, it's it's a mental fuck and you have to you have to transition your mental into a place of zero options and and that's what I do, man, like, you know, um, I live a very good life. I've I've done very well financially for myself, as you guys, you know, know. Uh, I have literally everything that I've ever wanted and the stuff I don't want, I could get if I really wanted to. Um, and so I had to come up with a different purpose and a different thing that made me urgent and that came down to leveraging other things that mattered in my life. So, um, so, yeah, bro, I I

• 13:53Andy Frisella?

  that that's how you got to cultivate it, dude. You you have to realize that urgency is not a it's it's not something that you can afford to allow fade from your life because when you allow the urgency to fade, all the results end up fading too.

• 14:09Speaker 01

  Bro, can I throw something in real quick? Cause I think this is so important, especially to the younger crowd. You you taught me this, Andy. And again, listen, I'm not a financial advisor. I'm not none of that, right?

• 14:18Andy Frisella?

  But here's something, okay? Here here, this is this is important, bro.

• 14:22Speaker 01

  You you taught me this, like, sometimes you also have to, like, intentionally kind of make your situation a little bit uncomfortable.

• 14:29Andy Frisella?

  Yeah, stretch yourself a little bit.

• 14:31Speaker 01

  Just just a fucking little bit, man. Like, I'm not saying go get a fucking Lambo, Skylar. That's not what I'm saying, alright?

• 14:36Andy Frisella?

  Yeah.

• 14:36Speaker 01

  But you gotta kind of put yourself in a situation where like, okay, well, alright, this is new coming in. Now I gotta fucking work a little bit harder to get to make sure that I'm still good.

• 14:45Andy Frisella?

  Yeah.

• 14:46Speaker 01

  I think that's so important.

• 14:46Andy Frisella?

  That's a real thing. And it feels it feels counterintuitive because you feel like you're being a little irresponsible.

• 14:53Speaker 01

  Yeah.

• 14:53Andy Frisella?

  Like, for me, those those situations in my life, um, where I've accumulated a lot of funds,

• 15:01Andy Frisella?

  what I what I end up doing all the time is just taking most of those funds and reinvesting that in the projects that I have in order to create a little bit more discomfort financially. So there's all kinds of things you can do, brother, but, uh, at the end of the day, uh, you've you've you've actually done some really, really awesome shit, you know, digging yourself out of financial loans. We all know that student loans are predatory and basically useless and bury people intentionally. And the fact that you're 28 years old and you've almost dug out of that is says a lot about you, bro.

• 15:33Speaker 02

  Yeah, thank you. Um, it it's totally this mindset shift where I feel like I need to build it. It's like the only, it's just what I'm convinced of. And whenever I'm working towards something and people close to me telling me that what are you, they're asking me, what am I doing? Or they just don't believe in it. It just kind of seems like that indicator that I'm doing something worthwhile.

• 16:02Andy Frisella?

  Absolutely.

• 16:03Speaker 02

  And there's, there's all this,

• 16:09Speaker 02

  there's all this obligation I'm starting to think of now as I'm transitioning my mindset of like, okay, well, what would happen to this person that I really care about if I don't do this for them?

• 16:22Andy Frisella?

  Right. Exactly, dude. Exactly. You know, I had a situation that happened to me in like 2014, where I got pneumonia real bad. Some of you guys have heard the story, but some of you guys haven't. And I missed work for like 17 days, which was the longest that I had missed work up until that time. And, um, I was sick and I didn't feel good, but I was, and I wasn't working, but I could see my bank account going up. And at that point in time, you know, I was making the most money I ever made, but I wasn't happy. I wasn't excited. I felt like what I was doing was pointless.

• 17:02Andy Frisella?

  And then I had to leverage that on. I had, I actually snapped out of it and I thought to myself, I'm like, this is why fucking wealthy people kill themselves. Because they don't transition over to these other meanings that are more fulfilling. I mean, look, dude, you know, all the cars and the house and the shit that we all like and fight for and all that shit. I mean, dude, the reality is, is it's not about that stuff. It's about the fucking build. It's about the game. It's about the process. And if you're making about stuff.

• 17:34Andy Frisella?

  Eventually, you're going to be unfulfilled. And if you transfer that, you know, I always talk about this because Gary Vee and I have gotten in a couple of arguments about this. Um, just misaligned where he says things like, you know, cars and this and that bullshit. Yeah, but for some people, that's their big driver, right? Like for me, when I started, dude, I wanted cars and I wanted a cool house and I wanted this and I wanted that. They were very selfish desires, but I also think natural desires is like why people start businesses and try to become financially independent. And that's okay. But eventually you have to transition from

• 18:14Andy Frisella?

  uh, a selfish point of view to a selfless point of view to where like you're saying, bro, you know, the people around you are going to depend on you much more than you think. And um, when you transition your, your pursuit from something that you're going to gain to something that you're going to do for others that have helped you or that care about you or that depend on you. It really creates a different level of urgency in you. And I'm sure this is how probably people feel when they have kids. Um, I, you know, I don't have kids, but everybody I know that's young that has kids, they're like, man, the first time you see that little fucker come out. You know, you have a different level of fucking understanding of what it's about.

• 18:58Andy Frisella?

  And that's, you know, that's probably the closest thing I, I can experience to that personally. Um, so I think you're thinking about it the right way, dude. 100% dude. Love it, man.

• 19:11Speaker 02

  Yeah, there's like this idea of

• 19:17Speaker 02

  helping other people as you're going along, working towards this great dream that could, that is like going to benefit you. Financially, like materially, but you know, in this stage that I'm in, it's very like lonely. I would describe it where like I lost a lot of friends and stuff. And now it's like, how do I build better relationships with new people? And you know, ultimately help them while still getting something out of it.

• 19:49Andy Frisella?

  Well, it's the same thing that you did in the beginning, dude. Um, you're just doing it at a different level. And that's what I'll say too. Another way to really cultivate urgency is to expand your vision for yourself. Okay? You know, um, true champion, true winners, people who do great things. They don't, they don't ever really achieve their goals. Okay. They get to a point where they understand they're going to achieve it. And then they say, okay, well, I'm going to expand this. This is what I could actually do. I didn't know it was going to take me this amount of time to do that. So now I have this much runway in front of me and they take the progress and the momentum that they've created. And they create a bigger goal, which then instills a new level of urgency on them. And that goal can be many different things. It could be,

• 20:35Andy Frisella?

  I want to, uh, build a, a, a school system, uh, for my community. I want to be able to solve this problem. I want to be able to take care of my family. I want to be able to take care of people. Or it can even be, I want bigger life for myself. You know, it, it could be all kinds of things to cultivate that urgency. But I don't think you're going to lose it, dude. I really don't. You're asking the right questions that make, here's what somebody would say that was going to have a problem with that. They would say, they would have said like this. I started when I was 19. I got myself in all this debt and, um, I paid it off and, uh, I'm good.

• 21:16Andy Frisella?

  And that's where the question, that's where it would have stopped. Yeah, that would have been the win. So the fact that you're already thinking about this, bro, you gotta believe in yourself a little bit and I can just tell you from talking to you, bro, you're, you're wired, you're wired different than everybody else. And if we're being real, you know, uh, you, you, if you're an ambitious human and you're someone that wants to win and you're someone with big dreams, you need to run the opposite direction of everybody else 99% of the time.

• 21:47Andy Frisella?

  These people are not on the same path with you. That doesn't mean they're bad people. It doesn't mean they're bad friends. It doesn't mean they can't, you can't be civil with them or have a beer or, you know, an energy drink or whatever it is you guys do out there in, in Utah. Ain't no beers out there. Right. Well, you know what they say about Mormons, bro? If you, if you fucking, if you, uh, if you take one fish in, you better take two, otherwise they drink all your beer. That's right. You know? So, so I don't even know if, uh, if Skylar's Mormon, but you get my point, brother. You know what I'm saying?

• 22:19Andy Frisella?

  Love it, man.

• 22:19Speaker 02

  No, I, I do get the point and yeah, it's really, man, now that, without that external pressure, like figure it out.

• 22:27Andy Frisella?

  Well, what's it gonna be?

• 22:28Speaker 02

  Theory.

• 22:29Andy Frisella?

  What's it gonna be? You know, sit down, sit down and spend the next, you know, today and tomorrow and think about like, okay, well, what's my next thing? What's my next thing? You know, um, I'm building a whole new company right now. Uh, I talked about it last week on CTI, like, and it's a tech company and it's a new challenge for me and it's something that I don't, I didn't, a year ago, I didn't know anything about. And that was the expansion of my vision to maintain my urgency and now that urgency flows into all my other projects too. Right? I'm more tuned in to everything else going on because I've created that urgency in myself to do this other thing. So, you know, I think you just need to sit down and think about what that's gonna look like for you both personally.

• 23:11Andy Frisella?

  What it's gonna mean to your family or your future family, what it's gonna mean to you when you're 50 or 60 or 70. And think about those things because I could tell you the one thing you don't want to do, bro, is you don't want to get to 60, 70, 80 years old and say, fuck. I was on a good track, bro, and I fucked it up or I, I could have done so much more or, you know, and, and by the way, bro, we're all gonna have regrets when we die. Like there's, it's just the trade off of life. But one of the, one of the worst ones I think that someone could have is, is saying, I could have been this, but I, I didn't. And I think that would be a terrible thing to, to think about when you're, you know, time is up. It's real, man. Skylar, we do, we appreciate you calling in, bro.

• 23:54Speaker 02

  Yeah, that's awesome. Thank you for taking my call. Uh, I'm not Mormon, by the way.

• 24:00Andy Frisella?

  Well, you can have some beer.

• 24:01Speaker 02

  Yeah.

• 24:03Speaker 02

  That's all I can have to do. Uh, but yeah, this has been great. Thanks for chatting with me. Thank you, Andy.

• 24:09Andy Frisella?

  You're welcome, bro. It's just reassurance. You know everything I'm saying here. You already knew it.

• 24:16Speaker 02

  Cool. Well, have a good one, guys.

• 24:18Andy Frisella?

  All right, brother. You too.

• 24:22Andy Frisella?

  That's a good question, man.

• 24:23Speaker 01

  No, it's it's super important, but I think the other piece too. You truly believe like you can lose it all any day.

• 24:28Andy Frisella?

  Oh, yeah, I can.

• 24:29Speaker 01

  You know what I'm saying? So like.

• 24:30Andy Frisella?

  That's not bullshit. But like dude, it's so different. Entrepreneurship never changes.

• 24:36Andy Frisella?

  If you're an entrepreneur, you are gonna ride on the fucking line of losing your ass your entire life. You're only three, two mistakes away, or two bad moves, or one business deal, or, you know, fucking one government regulation change. Who fucking knows? So you have to go when you can. Last night, um, uh, we went to, we're recording this on Saturday for you guys on Monday. We went to see, uh, Jamie Johnson and, uh, Riley Green. And Jamie Johnson is like, for you guys that don't know, he's my favorite artist of any genre of all time.

• 25:16Andy Frisella?

  And so to get to sit down and talk to him and, and, you know, become friends with him and, and, you know, we spent a lot of time together yesterday. One of the things we spoke about the entire time was, you know, it's really no different for anybody in any lane. Like, they see the result, they see the, the, but that what they don't see is the 20, 30 year grind that has been put into that. And, um, it's really no different for a musician, musician, or an entrepreneur, or a pastor, or anybody trying to do anything. It's just reps and reps and reps and reps and reps. And, um, you know, I'm fortunate enough in my life to be around some very high achievers, you know, that in the public that people know.

• 26:00Andy Frisella?

  And every time I have a private conversation with any of these people, I mean, it's the same thing. It's like they're normal dudes, normal women who have put in.

• 26:11Andy Frisella?

  A gazillion more reps than people will ever understand, uh, and they keep the gas down because they, they don't know when it's going to end. You know what I'm saying? So the thing that we were talking about was, you know, the, the way the country boys say it, you know, is you gotta make hay when the sun's shining. You know what I'm saying? And that doesn't change for anyone. Uh, you're going to get older and there's going to be a new guy that comes back behind you and, you know, you've got to continue to fight those fucking battles your whole life. And, uh, it's no different for any lane that you decide you want to be in. Yeah, I fucking love it, man. Even if you're an employee, right? Like you're going to be pretty good and you, even if you're the best employee of a company and you're making it great, you can't, you can't think that there's

• 26:54Andy Frisella?

  not going to be someone that comes around behind you that fucking wants your shit. You don't continue to invest in your skill. That's right. You don't fucking, yeah. That's right. Eventually you get past, you know, many, you know, many times over my business career, I've had a situation where my literal best employee ended up like failing out of the company because they got too comfortable and they said, oh, well, I'm the best. And then they stopped doing the things that they used to do. They just ride on that identity because they were the best at one time. Yeah. And then all of a sudden, you know, a year later, you're having to have a conversation with them and they can't understand why you're even having the conversation. Yeah. Because in their mind, they're the best. They still got the varsity letterman jacket on. Correct. When we've graduated college now. Yeah, right.

• 27:36Andy Frisella?

  And dude, that's, that, that happens in entrepreneurs. It happens with employees. It happens with anybody, anywhere. So like the sense of urgency has to be real because you have to understand that this is a competition and there are people that are going to come try to take your spot all the time. And we see this on the internet, right? Oh, the only person you're in competition with is yourself. True, true, kinda like if you don't compete with yourself to get better, you, but you will get passed by someone else, right? So this idealistic mindset of, oh, this isn't a competition, that's total bullshit. Like it's total bullshit. There is a limited number of spaces.

• 28:18Andy Frisella?

  There is way more people and those people are trying to get to those spaces. What is that called? That's called a competition. Okay, so this whole idea that we're going to remove competition from society and all we gotta do is compete with ourselves. It's total fucking bullshit. Like it's total bullshit.

• 28:35Speaker 01

  Just live, laugh, love, guys.

• 28:37Andy Frisella?

  Dude, it's, it's, it's very, it's damaging. It's a damaging narrative to people. You know what I mean? So.

• 28:43Speaker 01

  That's crazy, man. I love it, man. Let's keep, uh, keep it cruiser moving. Sorry. Oh, yeah. Let's keep improving.

• 28:50Andy Frisella?

  Yeah, there you go.

• 28:52Speaker 01

  All right. Guys, Andy, uh, let's get a question number two. Uh, Andy, I joined the company where I am currently at about three years ago. My dad hired me. Uh, he's the president of the company. We are an ESOP company. Um, I'm trying to grow and scale the business since, uh, it is run very old school with no social media, no website. This is a foundry supplies slash sand company. Uh, I'm trying very hard to learn the industry and do everything I can to grow the business and myself. I recently hired a friend, uh, but he has been slacking off. Uh, and I've told him to pick, uh, pick it up and he didn't.

• 29:33Speaker 01

  Now I caught him smoking weed on the job, on the property, and I had to let him go.

• 29:38Andy Frisella?

  Mm hmm.

• 29:38Speaker 01

  I feel really bad because of how he took it. I know it's the right thing, but I would like to know if you would do anything different and how I should have gone about it. I appreciate everything you guys do.

• 29:49Andy Frisella?

  I mean, look, man, um, that's the unfortunate reality of a great culture and trying to build a strong company. You know, when you care about your people and you spend so much time with them, you know, you end up being friends with them.

• 30:06Speaker 01

  Yeah.

• 30:06Andy Frisella?

  And sometimes when you become friends with people, they start to take advantage of that friendship. And the only way you could really be friends with your people is that if they respect you and you respect them. And that means that when we come to work, we're here to work. When we're not at work, I'm not your boss. We're friends. We're cool. We, we, we, we could fucking drink beer. We could smoke some weed. We could talk all the shit you want. You call me a motherfucker, I'll call you a motherfucker. But then when we go over here, dude, it's business time.

• 30:37Speaker 01

  Mm hmm.

• 30:37Andy Frisella?

  And not everybody can operate that way. They let those things bleed together.

• 30:42Speaker 01

  Yep.

• 30:42Andy Frisella?

  And, um, So there's been a number of situations where over the years I we've had to let go of people that I really fucking liked like there's there's really nobody that I can think of that I ever let go that I didn't like as a person, right?

• 31:01Andy Frisella?

  There's one, okay, but that was a many, many, many years ago. Yeah. Uh, but.

• 31:09Andy Frisella?

  Yeah, I mean, look, I don't think you did anything wrong. I think, you know, what'll eventually probably happen in that situation is that friend, if he's actually your friend, he's gonna come back and he's probably gonna say, hey, man, I know I fucked up and I'm sorry. I shouldn't have done that. That was crossing the boundaries, you know, um, I I've had to let go. I had to let go of somebody, uh, not too long ago, who I found out was, you know, doing very similar things, uh, drinking during the day. Um, you know, they had an alcohol problem and we were trying to work through it and and then that that problem wasn't able to get solved and we we I found out some things, uh, that was going on and we had to let this guy go. And

• 31:53Andy Frisella?

  this is like, this is a guy who I fucking loved and I still love, but he's mad at me. You know what I'm saying? Yeah. And, um, that sucks. But at the end of the day, my responsibility is to the team first. Okay, um, it's to the company first, above my own interests. It's it's company first. Um, you know, there's a little saying, you know, you you work for the company first and you work for your boss second. And that's how I look at it. I don't look at it like, oh, this is my shit. And, uh, you know, I look at it like I'm a part of the team and this is my responsibility. And if I don't protect the team, then that's. I'm not doing my job and that's the same for for this person writing in.

• 32:39Andy Frisella?

  Uh, it's very difficult and it's hard sometimes, but you gotta hold the line. And if you don't hold the line, like if you didn't hold the line with this, a year from now, you'd have the whole fucking team out there smoking pot. Okay. And not Watching what you do. That's right. Watching how you're gonna respond to it. Dude, and here's the problem. When you, when everybody else knows, like when all your high achievers and your hard workers and everybody that's kicking ass knows that you're not taking care of this other thing, they start to resent you because they're like, well, he gets to do all this special shit. I don't get to do that. And then it demoralizes your good people. So like, those are things that you have to realize when you're in a leadership position, which are incredibly hard to do because you become friends with these people and you like them and you know their family and

• 33:24Andy Frisella?

  you, you, you understand where they are in life and, you know, for a long time, I would put, put all of that on my back, bro. And it was really, really, really, it's still really hard for me to let go of people because I care about their outcome. Yeah. But what I started to realize is that if I didn't let those people go, then I'm stifling their development as a human being. Cause they need to recognize that that's a, that's a part that you can't, can't touch that stove. Yep. Right. You could touch that one, you could touch that one, but you can't touch that hot one, bro. It's non-negotiable. Yeah, it's just not. And, and, and that's part of being a leader, dude. You know, sometimes these decisions are not fun.

• 34:06Andy Frisella?

  You know, if you're gonna lead people, bro, people, there's gonna be people that don't fucking like you, even when you're trying to do the right thing for everybody. And that's, that sucks. But at the end of the day, that's the difference between being a great leader and being someone who, who doesn't lead at all. Right? Yeah. So, um, I definitely understand. I think you did the right thing a hundred percent. And I think, you know, you have to get comfortable with holding that line. And if I were this person, I would be proud that you were able to do that. Because a lot of people can't do that. A lot of people can't look at their friends and say, hey, bro, um, I'm sorry, but. You know, I know you've put a lot into this and I know you've been like dude, this situation that he's dealing with is much easier than the situations that you're gonna deal with in the future because

• 34:50Andy Frisella?

  you just hired this dude and this happened pretty quickly. But think 20 years down the road and you got someone who's put 15 years into your shit and then they go off the fucking rails. That's a fucking, that's hard. Okay, so.

• 35:04Speaker 01

  Be thankful it happened this quick.

• 35:05Andy Frisella?

  Well, yeah, but here's the thing is, is the reason.

• 35:12Andy Frisella?

  Well, here's what I'll say. You doing that now sets a standard with everybody else. Okay, they're gonna know that you're not fucking around and I don't see that as a bad thing. That's gonna be a good thing for your leadership capital. Because everybody else is gonna see it and they're gonna say, well, if he let go of somebody who's his friend for that, I mean.

• 35:30Speaker 01

  Fuck you gonna do with me if I fuck you?

• 35:32Andy Frisella?

  Yeah, that's right. So, and um, that's a hard skill set to learn, especially when you actually care about your people. Uh, but it's still a necessary skill set to have. You have to have it, you know?

• 35:44Speaker 01

  I think too, like, you're just because you care about somebody else's outcome. You, you still can't care more about their outcome than they care about your outcome.

• 35:52Andy Frisella?

  And, but that's very, that's very difficult. When you've started something from nothing and you've had people around you who have contributed and helped build and like, a lot of, a lot of founders and CEOs don't care about that. They're like, fuck them, I don't give a shit. But that always leads to a very, a terrible culture. So if I were going to run the business and I were going to choose between me not giving a fuck and just letting these people come in and having a shitty culture. Or me giving a lot of fucks and having a great culture, I'm gonna choose that even though it's harder, right? The hardest things in life are the most rewarding. And if I didn't have that empathy for, for, for my people.

• 36:33Andy Frisella?

  I don't think they would be bought in the way that they're bought in.

• 36:35Speaker 01

  No.

• 36:36Andy Frisella?

  So, you know, like there, but there's, there's a line that you can cross there. Like, you know what I'm saying?

• 36:42Speaker 01

  Yeah.

• 36:42Andy Frisella?

  And you have to hold it. And if you don't hold it, your, your leadership capital fades. And there's been a number of times in my business where my leadership capital has faded because I've allowed people to stay, who I knew should have been gone, right? And this is probably my weak point as a leader.

• 36:57Speaker 01

  Yeah.

• 36:58Andy Frisella?

  Um, is that I care too much, but I wouldn't trade it because I think it's provided much more benefit in my life than it has these negative moments.

• 37:07Speaker 01

  Yeah.

• 37:07Andy Frisella?

  You know?

• 37:08Speaker 01

  Yeah, for sure. So it's almost like too, like what's good for the goose is good for the gander.

• 37:12Andy Frisella?

  Yeah.

• 37:12Speaker 01

  The collective, like I care more about the culture of everybody, not just one soul individual. Cause there's consequences both ways.

• 37:19Andy Frisella?

  Yeah, that's right. And you know, if you want to win and you want to build and you're serious about building what you're building,

• 37:28Andy Frisella?

  th- this is a requirement, you know, and I'm lucky enough to have people around me who identify that weakness in me, who will sit me down and say, hey dude.

• 37:37Speaker 01

  No.

• 37:37Andy Frisella?

  Yeah. And you know, that's my weakness.

• 37:39Speaker 01

  I know it.

• 37:39Andy Frisella?

  Yeah. Sal knows it's my weakness.

• 37:41Speaker 01

  Yeah.

• 37:41Andy Frisella?

  Jason knows it's my weakness. Will knows it's my weakness.

• 37:44Speaker 01

  Mm-hmm.

• 37:44Andy Frisella?

  So like they are very comfortable saying, hey, Mike Taylor knows it's my weakness.

• 37:48Speaker 01

  Mm-hmm.

• 37:49Andy Frisella?

  Those guys are very comfortable saying, hey, uh-uh, this guy's gotta go and here's why.

• 37:53Speaker 01

  Mm-hmm.

• 37:53Andy Frisella?

  And I, now I've just learned to listen to them.

• 37:55Speaker 01

  Yeah.

• 37:56Andy Frisella?

  You know?

• 37:56Speaker 01

  Yeah.

• 37:56Andy Frisella?

  So I don't think that that's, if you're going to be weak at something, I think that's a good thing to be weak at almost. Um, because the benefits of it long-term are much better, but you can't, you still can't, you still, you still have to learn how to hold the line even when you care.

• 38:13Speaker 01

  Yeah.

• 38:13Andy Frisella?

  And I think one of the things that really helped me realize that is that, you know, I heard, uh, I heard somebody say one time, you know, when you try to protect people from their own karma, you end up receiving the bad karma that they were supposed to receive. And that stuck with me, you know, cause like, think about this situation. You have this guy who's not contributing, who's, who's setting a bad example. And you protect him over and over and over again, and then you end up receiving the bad karma. And the bad karma being your entire culture is like fucked, right? And then you got a bigger mess to deal with.

• 38:48Speaker 01

  And they're still cool.

• 38:49Andy Frisella?

  Yeah, right. Exactly. And not only that, not only are they still cool, once that person's created that standard with everybody else, now you're the fucking asshole for giving them a fucking break.

• 38:59Speaker 01

  That's right.

• 39:00Andy Frisella?

  You know what I'm saying?

• 39:01Speaker 01

  That's right.

• 39:01Andy Frisella?

  So. You know, this, this person is, is in their first time of having to deal with something like this. And you know, the first time I had to let someone go, bro, I fucking cried. And I'm not embarrassed to say so. I remember the guy's name. His name was Eric. And I had to fire him. I never fired anybody before. And this guy was like the fucking nicest fucking dude, like the nicest guy ever. But he just couldn't do the job. It's not that he didn't want to. It's not that he didn't try hard. He just couldn't, he didn't have the skills. And, uh, bro, I, I, I fucking got in my truck after that. I probably cried for a fucking hour. Cause I felt so horrible about it. But it taught me a lesson, man. Cause after we got rid of him, things got better.

• 39:45Andy Frisella?

  You know, so it's, it's, it's hard when you care. You know, life's a lot harder when you care, honestly, like all areas of life. But I don't think that you're not supposed to, I don't think that callousing yourself to not care. Is the, uh, is the proper line of, of, uh, action. That's just my personal opinion.

• 40:04Speaker 01

  I love it, man.

• 40:04Andy Frisella?

  Yeah.

• 40:05Speaker 01

  Well, guys, we've got another call. Let's, uh, let's get you out there and final question, question number three. We're gonna get Garrett.

• 40:11Andy Frisella?

  Garrett?

• 40:11Speaker 01

  Garrett.

• 40:12Andy Frisella?

  All right.

• 40:13Speaker 01

  Two Ts.

• 40:15Speaker 01

  Yeah, let's give him a call.

• 40:16Andy Frisella?

  Let's call him.

• 40:21Speaker 03

  Hello, this is Garrett.

• 40:22Speaker 01

  Garrett, what's going on, brother?

• 40:24Speaker 03

  Oh, man. It's pretty incredible to hear from you guys.

• 40:28Andy Frisella?

  What's up, Garrett?

• 40:30Speaker 03

  Andy.

• 40:31Andy Frisella?

  What's going on, brother? How are you?

• 40:33Speaker 03

  Man, I'm doing the best I can under the circumstances.

• 40:37Andy Frisella?

  Oh, that doesn't sound too good.

• 40:39Speaker 03

  Yeah, I was in a motorcycle accident, October 14th.

• 40:43Andy Frisella?

  Oh, brother.

• 40:44Speaker 03

  It took my life and. I'm a, I'm a small business owner. I've been building my business since 2019 and. You know, through COVID, I built my business through COVID and, um. I have a standalone building now. I started in a trailer. I fixed wheels for, um. Collision centers and car dealership. My heart's beating so fast right now.

• 41:06Andy Frisella?

  Bro, it's all good, man.

• 41:07Speaker 01

  I had a fucking heart attack after the motorcycle, bro.

• 41:09Speaker 03

  Nah, nah, man, I'm, I'm. Y'all don't realize how much of an impact y'all have had. I mean, to be honest with you, it all started with the MSCEO project. Somebody referred it to me when I was struggling trying to handle rejection when I'm going into all these dealerships and everybody's got their own guy and I'm trying to be their guy. And I finally got through all that things, you know, thanks to you and Vaughn and all your guests. And then eventually the real AF kind of became the new one for me and I continued on and you guys, you know, y'all are incredible. And so.

• 41:41Andy Frisella?

  Thank you, bro. Appreciate it.

• 41:43Speaker 03

  I know y'all need me to get to my question, I would imagine.

• 41:45Andy Frisella?

  No, no, no. Listen, bro, we got, we got time, bro. You're, you're good. Just relax. I, we both appreciate it. Yeah, 100% man.

• 41:55Speaker 03

  Man, alright. So, um, I have a building now and I got a team and I don't ever leave my, my, my shop.

• 42:05Andy Frisella?

  How many people, how many people are on your team?

• 42:08Speaker 03

  It's, it's literally me and my wife and three other people. And my wife is a bad bitch. She runs the equipment. She's, she's such a, we got three kids, so you know, she's limited on her timeframe, but she learned how to run the equipment. She's hyper competitive against me. Anything I can do, she can do better. She tries, you know, and.

• 42:28Andy Frisella?

  That's awesome. Yeah, that's good.

• 42:30Speaker 03

  Um, I'm, I'm a lucky man, you know, and, and I try everything I can to, to keep going with the limited time I have with her at the shop. And then the other guys, you know, they do everything they can. And sometimes complacency is an issue. And I've sent in some, some questions that I've overcome in the past through, you know, dealing with complacency with my team and trying to motivate them. And, you know, culture was the answer and, and setting the example was the answer. You know, my personal excellence journey was the answer. And there was a lot of things I learned from you there just by listening, you know, and, and just setting things in motion. Um, so yeah, I mean, the question I have now, I've been doing everything. It was October 14th I got my accident. I had two emergency

• 43:12Speaker 03

  surgeries, um, two blood transfusions later and, and I'm still alive and I have my brain. I, I was wearing a helmet. I didn't, I didn't do have any brain trauma. So, um.

• 43:24Andy Frisella?

  You got everything else?

• 43:26Speaker 03

  Say again?

• 43:27Andy Frisella?

  I said, you got everything else or did you lose anything?

• 43:30Speaker 03

  Unfortunately, I'm paralyzed from the waist down. I'm an MMA fighter.

• 43:34Andy Frisella?

  Oh, yeah.

• 43:34Speaker 03

  I'm a Jiu-Jitsu brown belt. I'm an active competitor, so this has been, this has been challenging, you know?

• 43:41Andy Frisella?

  Yeah. Is that, is that permanent or is that something that's gonna come back?

• 43:45Speaker 03

  Right now, they're, they're unsure. Um, some people are giving me a lot of positive ways to see it and some people are trying to tell me to get used or get ready for my new normal. Like, they're about to teach me how to self-cast my, man, I'm not ready to shove a tube in my, in my dick, I tell you that.

• 44:03Andy Frisella?

  Ha.

• 44:04Speaker 03

  I've been letting them do it for me. I've just been looking the other way, pretending I'm asleep. I don't like it. I'm still trying to get used to all this crap and I'm hoping I don't have to get used to it if I just push through and get these legs working again, man. These legs are a big part of my life.

• 44:19Andy Frisella?

  Brother, plenty of people have, uh, overcome what you're dealing with right now. Just keep that in mind.

• 44:26Speaker 03

  And I'm trying to find them and I found a couple of them and, and I'm, I'm looking online and I'm sending messages and I'm trying to do what I can to, to be inspired by others and, you know, I'm, I'm-

• 44:37Andy Frisella?

  What's your Instagram, real quick, because I guarantee you there's people listening and have dealt with this. That, that will probably-

• 44:42Speaker 03

  My Instagram is, uh, neverquit underscore Jiu-Jitsu.

• 44:47Andy Frisella?

  Okay, so neverquit underscore J I U J I T S U.

• 44:53Speaker 03

  Nailed it.

• 44:53Andy Frisella?

  Alright. If you guys-

• 44:56Speaker 03

  Yeah, man.

• 44:56Andy Frisella?

  Any of the guys out there listening have dealt with this, uh, let's, let's hit Garrett up and share some, share some knowledge with him about how to overcome this.

• 45:04Speaker 03

  Please, that'd mean the world to me.

• 45:06Andy Frisella?

  Yeah.

• 45:07Speaker 03

  I'm a few weeks in, you know, so there's a lot of swelling. I broke my femur in half and when the, when I hit the guy's trailer, uh, he pulled out in front of me and he must've forgot he was pulling a trailer and I, you know, I give the man grace. There had to have been something. I don't, I don't know what it was and-

• 45:26Speaker 03

  I'd love to meet the guy. I would want to know what the hell his personality is like, or at least his character.

• 45:32Andy Frisella?

  Yeah, I'm sure, I'm sure he don't feel good about it, brother.

• 45:36Speaker 03

  Yeah, it was a pretty bad situation. You know, they thought I was dead. It was treated like a vehicular homicide and a lot of my family and friends were driving by the incident thinking whoever was on that bike was dead. A lot of people didn't know I had a bike because I bought it as a gift for myself because I had bought my, I had bought a building, man. And I, I created my own product for wheel cleaning and wheel take, because of you, you know, I forked off, just like you say. You have something, you fork it and, and you continue to, to find the next thing that you can fork and make your own, you know? And I, I try to take a lot of steps that you put out for us to follow and I'm, I'm working it, you know, and I got, I got blessed with this old man that owned this building in my hometown that he doesn't even have a mortgage on it or nothing and

• 46:21Speaker 03

  we signed a deal, I, we revised it about 12 times, but we, we got the deal figured out and we signed it for 15 years. I'm paying them a, a payment for 15 years and that, that Joker is mine.

• 46:35Andy Frisella?

  There you go.

• 46:36Speaker 03

  And, you know, we're a year in and, and unfortunately this happens and I got a little nervous that he was gonna get scared, but he has my back and he sees how much growth I've done and I feel like everybody in my community has just been amazing, more than I could have ever imagined, you know, and it's been a blessing.

• 46:56Andy Frisella?

  Well, look, brother, here's the thing. Okay, bad things are gonna happen to all of us. We don't know what bad things are gonna happen. You know, and we can't spend our lives competing over who got the worst of the bad things, you know? And, um, what you're dealing with, I'm sure is very difficult right now. You know, you're dealing with a major life change. You're dealing with a lot of uncertainty and feelings and probably frustration and a lot of shit, you know, and, um, but I, I will say this, dude.

• 47:31Andy Frisella?

  Every bad thing that's ever happened to me, every bad thing that I know that has happened to others, we have some guys here that have some pretty serious injuries and things that they've overcome. One of the guys I think of is Austin, who, you know, Austin was born with a, with a physical disability. And he has never let it stop him. And, you know. Probably one of the most baddest ass. I think he's the baddest ass dude we got in here. For sure. Yeah, I think he's the toughest guy we have in this fucking building. And you have an opportunity now, brother, to show everybody around you what it looks like to overcome. And it would be very easy for you to sit back and say, well, this happened to me.

• 48:16Andy Frisella?

  And poor me, and nobody would blame you, like, nobody would fucking blame you. And, but you have to realize that you have an opportunity now to show everybody what it looks like to overcome, work through, push through, and continue doing what you were doing. And you're gonna face some dark days, bro. I'm sure you're gonna, you've probably already been dealing with it, you know? The suicidal thoughts and the, the fucking shit that comes with these things is,

• 48:48Andy Frisella?

  it's bad, but it's new, it's fresh, and it's gonna be bad for a little bit. But, brother, I'm telling you, even if this would be a permanent thing for you, you're gonna go on to live a fucking amazing life that inspires people. And I think it's very important for you to keep that in mind.

• 49:04Speaker 03

  Yeah, man, I appreciate that. And I'm, I feel very motivated to, to come back. You know, my kids saw me laying in the middle of the road. They all thought I was dead. They were right behind me, you know, they didn't see the accident, but they were on their way to catch up with me. And I know they were there and I was trying to get up and I couldn't. I have to show them that I, I can get up from this and. I I think about it every day.

• 49:29Andy Frisella?

  Yeah.

• 49:29Speaker 03

  And I I plan on being that for whoever needs it, you know, I have never quit had it on my chest.

• 49:35Andy Frisella?

  That's right.

• 49:36Speaker 03

  You know, and and I I I intend on never quitting on myself, even though I I have quit on myself in the past. And and I put that on my chest, not because I ain't a quitter, it's because I have the potential to quit. And I have to look into me and remind myself that I can't quit.

• 49:51Andy Frisella?

  That's right. Brother, we all have the potential to quit and we all we all feel that way. Everybody feels that way. Um, whether they're dealing with something like you're dealing or whether you're just dealing with the stress of business. It's it's it's just a hard, it's a it's the hardest. It's the hardest way to make a living that you could ever fucking choose for yourself and.

• 50:12Speaker 03

  Yeah, I don't fucking chose one of the hardest paths too, because it's a niche service and it's.

• 50:17Andy Frisella?

  Yeah, but maybe you're learning a lot about business right now and maybe this isn't your main business down the road. Maybe.

• 50:23Speaker 03

  Oh, man, I feel like you you put my mind on the right track and I feel like I have I have dialed this in, my friend.

• 50:30Andy Frisella?

  There you go.

• 50:31Speaker 03

  We we have set my my business up in a whole nother direction and I'm sad that I'm not there because we were just getting into a whole new field of of coding the wheels. And we have a demand out the out the fucking man, it's it's it's just insane. I I I hope that you can look, you know, here's something funny. Since twenty nineteen, twenty twenty, when I when I got recommended to you and Vaughn, I was sending you updates just for my own mind. I was sending you updates of every time I made a progressional step towards something in my business. And I was like, hey, Andy, I I created my own product or hey, Andy, I I got a new account that's going to change our lives.

• 51:12Speaker 03

  Like I was sending you little just just for my own sake, rather you ever seen them or not, you know, it was just. You, you, and I'm not trying to say you were like my main push, you know, my family was my push. You know, I had, I had my babies that were my push, but you helped keep my mind fortified, man.

• 51:30Andy Frisella?

  Well, brother, you know, that makes me happy to hear, and I'm glad that you put in that work ahead of this. You know what I mean? God has a weird way.

• 51:38Speaker 03

  Sure.

• 51:39Andy Frisella?

  God has a weird way of testing us, and, and I think that's what you're dealing with here. You're dealing with a big test.

• 51:44Speaker 03

  That is so, I'm like, how the fuck is this what happened to me? I fight, I train, I, I teach, I help, I do so much with, like, I'm active, you know? Like, I love jiu-jitsu, I love Muay Thai, I train all the time.

• 51:59Andy Frisella?

  Brother, you're gonna get back.

• 52:00Speaker 03

  My legs away.

• 52:01Andy Frisella?

  Hey, brother, you're gonna get back to that. That's gonna come back.

• 52:06Andy Frisella?

  That's all gonna come back, bro.

• 52:07Speaker 03

  I'm, I'm, I'm staying optimistic, man.

• 52:10Andy Frisella?

  Yeah, well, and especially also, bro, remember, we're entering an age of technology where they're able to do some really fucking amazing shit. So.

• 52:19Speaker 03

  Yeah.

• 52:19Andy Frisella?

  It's, you're lucky this didn't happen 20 years ago.

• 52:22Speaker 03

  Fuck, yeah.

• 52:23Andy Frisella?

  Yeah. So, so what, do you have a, a actual question, or is this just you dealing with this?

• 52:30Speaker 03

  You know, my question was, how do I manage my team from a distance? How do I take care of their concerns and their struggles and their, cause they're afraid to call me? And then they're not as good as me. I'm not saying I'm the best in the world, but.

• 52:46Andy Frisella?

  No, they need your leadership.

• 52:47Speaker 03

  I, and I need to be there. I'm, I am the one, you know? And this whole, this whole, I made this, and I know I've messed up more ways than they'll ever know. I tell them all the time, I fucked up more wheels than you'll ever fix.

• 53:01Andy Frisella?

  Yeah.

• 53:03Speaker 03

  Let me help you, cause I've done ma, I didn't have anybody to help me. I had to make the mistakes. I had to eat the shit. I've had to be yelled at by managers, kicked off lots. I've been there, done that, and I don't need y'all going through it because now y'all representing me. Let me be your guide, and then these jokers are still feeling like, oh, I'm getting better. So let me try to do it without calling Garrett. I'mma get there and smack the shit out of you.

• 53:30Andy Frisella?

  Well.

• 53:31Speaker 03

  Cause now they're fucking up.

• 53:32Andy Frisella?

  Okay, let's, let's put this in a different context. Okay, let's say that you, this wasn't the situation. All right, you, you weren't forcefully removed from your business. And let's say that you didn't have an ability to be on site right now. What would you do to manage the business remotely? And by the way, lots of people do this. And I'm going to say this to you because this is something that all leaders and founders struggle with. I actually think this has less to do with your accident. And I think it's more to do with a growth lesson of understanding that other people are capable and other people can be great at what you do.

• 54:18Andy Frisella?

  And sometimes when you're a founder of a business, you've done so much of the shit that you think that you're the only one that can do that. And then what ends up happening is you end up accidentally stunting the growth of your business because you're not leveraging the, the skills of the people around you. Because if you don't let them go out and do things, then they never develop, right? It's like a kid, like if you protect your kid from everything, how do they ever learn? Right? And so this is a leadership lesson, uh, that I would take advantage of for you. And I would use this time because dude, I, I believe that you're going to be back. I, I just do, I can hear it in your fucking voice.

• 55:04Andy Frisella?

  Use this time to cultivate your remote management skills and allow them to develop without you.

• 55:13Andy Frisella?

  And, and give them a little runway to, to sort of develop because what will happen is they will develop. They will get better and then you'll have a better business because of it. And it's hard to do that. It's hard to do that when you've been on the edge of losing your ass all the time. Because you're like, oh, fuck, if, if we make this mistake, it's going to screw up our whole business. Or if we, if we do this, it's going to mess everything up. And that's just not true. Um, the truth of the matter is, is that when employees make mistakes. As long as you own them and as long as you uh make it right, they customers generally are tolerable to that.

• 55:50Speaker 03

  Right.

• 55:50Andy Frisella?

  So, so I would think about this less that like I can't be there because I'm injured and they're gonna fuck everything up. And I would think about this as a leadership opportunity for you to make your business a real business. Because, and what I mean by that is, a real business isn't the founder doing everything and then the other people helping. That's not, that's not a real business. The real business is you're up in the fucking, because we all have a role, okay? And this is how I communicate my role to our team. My role is we're all in a boat and we're all trying to get somewhere together. And right now, there's five of you in the boat.

• 56:31Andy Frisella?

  And so you got four people row in the boat and your job is to go up in the bucket on the top of the mast. And say, okay, guys, we gotta go a little left or we gotta go a little right. And that's just as important of a role as the guys row in the boat. Because if they row without that direction, they're gonna crash the boat into some shit. So, so you know, I, I think you need a little bit of a perspective switch here to help you get through this challenging time. And understand, like, do you feel good about your three employees?

• 57:00Speaker 03

  Well, can I, can I explain what I've been doing since I've been able out of ICU?

• 57:06Andy Frisella?

  Yes, sir.

• 57:07Speaker 03

  So, since I've been out of ICU, I've been able to communicate. And we've developed a weekly group meeting on FaceTime every Friday. And we've been reviewing the schedule and reviewing trials and tribulations. But every day, I've been talking to each of them individually for a good fifteen to twenty-five minutes a day. And I think I've been helping them overcome their own, you know, personal limitations of me not being there. And encouraging them to, to take control of their roles and, and responsibility and accountability. Because accountability was the biggest issue with, with my, with two people mainly. And I think that me being here, they're, they're having to kind of pull this, this confidence that they didn't really have. Or I think.

• 57:52Speaker 03

  Were able to even see, but now they're having no choice because I'm not there. But I've been able to to talk to them in another way and lead them and yeah, give them some serious pep talks, telling them to get out of their own fucking way. Some of them just are are in their way, not not believing in themselves or thinking things are gonna go one way because of text message from a client or just the most, you know, ridiculous stuff, but I feel like I've been able to talk to them differently and then the fact that they thought I died. But I'm here. It's like they don't wanna bother me, so now I'm forcing them to bother me. I need them to cuz they don't know what they don't know. And I don't want them to think that they know things or they're that I can help them with, right?

• 58:37Speaker 03

  It's been, it's starting to to change and it's been getting to the point to where they're they're getting more accepting of me still being able to help them and they don't have to do it on their own. But the skill set's just not there for for mainly my, the guy that's taking over my painting. I was the lead painter, always trying to find someone to paint, but nobody really wanted to take the position because they were happy where they were. So now he's kinda, you know, trial by fire. He only had a couple lessons with me and he is stepping up. And this dude, I love him to death, but he has a hard time with criticism and the other team is kinda like putting pressure on him and

• 59:20Speaker 03

  he doesn't know how to handle it. My wife is very stern. My wife has got one of them like fuck you attitudes and she's hard to deal with. Uh, that's why me and her get along so well, but she don't get along so well with everybody. And she's not necessarily a leader. She's there to get the job done and go and she sees other people fucking up. She's gonna call you out on it. And that's why I need to be there to put the fires out.

• 59:41Andy Frisella?

  Well, you got somebody that will hold the line for you while you do the teaching.

• 59:46Speaker 03

  Right.

• 59:46Andy Frisella?

  You know, dude, when I went from, um, when I went from, so If you've been listening to MFCO, you probably know that back in the early days, it took me a long time to open up our second store because we didn't think anybody could operate it. We thought they would steal. We thought they would fuck everything up. And all of those things did happen, but Yeah. They don't happen now because when I went from the two stores that we had to six stores and literally over the course of 30 days because we, uh, we took over another business. I couldn't, I couldn't physically be in the stores with everybody.

• 1:00:30Andy Frisella?

  Very similar to you. All right. Now I wasn't, you know, hurt or sick or I just couldn't be in seven, six places at one time. So I had to, and, and to be honest, what you're doing is kind of what I did. Um, I would meet with them once a week. We met Monday mornings at nine o'clock. And then throughout the week, uh, we had, you know, I had call, I would call all the managers on a regular basis, talk to them, work with them. And then every Monday they would bring their, you know, their lessons and we would go through them. And I taught them all in a group. Because, you know, if one guy has to learn something, then there's probably someone else that needs to learn it too.

• 1:01:11Andy Frisella?

  And, uh, so the, the system that you've created is very similar to the system that I ran to scale out supplement superstores. And learn how to lead without actually doing the work. And, you know, for you to grow that business, brother, I actually think this is kind of a blessing, as weird as this sounds for you. You're not the first person to tell me this. Yeah, brother, because listen, you don't want to be the guy painting the wheels forever. You can't run a business that way. Hundred percent. Yeah. And, and dude, because you care so much, what would it actually take for you to stop painting the wheels if this hadn't have happened? Right, right. Right? You would have been doing this for another fucking 20 years because you're like, no, I know.

• 1:01:54Andy Frisella?

  I was trying to get away from it. I was just trying to get my team to step up. But now, but now, now you're forced to. You don't have an option.

• 1:02:03Speaker 03

  You're not wrong.

• 1:02:04Andy Frisella?

  Yeah, so this is a really good opportunity for you to evolve your leadership skills, which this remote leadership that that is a that is probably one of the most valuable skills that you have to have in order to scale your business. So, you know, I, I, I actually, you know, as shitty as the circumstances are, I think long term for your business, this is going to be really good for you.

• 1:02:31Speaker 03

  I can see that.

• 1:02:32Andy Frisella?

  Yeah, 100% man. Garrett, dude, we appreciate you, bro. We, well, hold on. Do you, what else is, what else is going on? Is that, is that pretty much the, the issue that you're dealing with?

• 1:02:45Speaker 03

  Yeah, you know, it was, I had a lot of team issues and I don't have a big team. So I was feeling like it was me, not my team. And I was trying to take accountability for everything. And then I started to feel like I was taking responsibility for too much of their, of their flaws. And now that this happened, I feel, you know, all of them have come to me individually and expressed to me that they wish I would have, they wish they would have taken me up on all the opportunities that I've given them to learn more and build their skill sets. Cause I've constantly want, literally to build my skill sets, like I became a TIG welder. It took me three years of practice because I'm a slow learner. But in order for me to become a TIG welder, I bought, I had to buy the equipment. I found

• 1:03:29Speaker 03

  a welder. I'd offered him jujitsu lessons and he gave me welding lessons.

• 1:03:33Andy Frisella?

  That's awesome.

• 1:03:34Speaker 03

  And it took me three damn years to get good at it before I can even touch a customer's wheel. So I didn't make money right away.

• 1:03:40Andy Frisella?

  Right.

• 1:03:40Speaker 03

  And I'm trying to explain to these guys, it's not about making money right away. It's about learning the skills to make money in the future. You're building value into yourself.

• 1:03:48Andy Frisella?

  That's right.

• 1:03:48Speaker 03

  And I want to build value into you, man. That it's not that I want you to stay below me. I want you to come above me, brother. I, I want to lift you up to where we can, we can rise. And they're like, this is your business. You have, you, and I'm like, no, man, this is our business.

• 1:04:02Andy Frisella?

  That's right.

• 1:04:03Speaker 03

  This is going to be what brings our families to that next level. But I need you just as much as you need me right now. And that was my struggle. And, and it took me almost dying for them to realize that. And it's like,

• 1:04:16Andy Frisella?

  No, no, no. No, no, no, no, no, no, no.

• 1:04:18Speaker 03

  I don't know.

• 1:04:19Andy Frisella?

  No, no, no. It took you almost dying for you to realize that.

• 1:04:28Speaker 03

  I just don't know.

• 1:04:29Andy Frisella?

  Well, I do. You're in a good spot, bro. You're, listen, aside from the physical things that you're dealing with and the mental things you're dealing with, I think this is going to be great for your fucking business. And I think as long as you, here's the thing, you, and you're already doing this, but to anybody else listening, this is very important. You don't want to give your team the idea that this is fucking going away. All right. Um, you know, Garrett's not throwing a fucking white flag up and saying, hey, our business plans are not happening. In fact, I've had a lot of time to think about this and we're actually going to expand and do this and this and this.

• 1:05:04Speaker 03

  We are.

• 1:05:05Andy Frisella?

  Okay, there you go. So you're, dude, I think you're in a really good spot. I think this call is just confirmation of what you already know. And, um, I, I, I really think you, I think you're already doing all the correct things. And had you not called in here, you would have figured this out on your own anyway. Um, so, so, bro, I, you know, this just comes down to what you're already doing and just keep doing it.

• 1:05:33Speaker 03

  Yes, sir. And I'm going to continue to do everything I can. And we're getting into powder coating and it's one of the most demanded services that my market lacks. And we just got the powder coating booth built and unfortunately then I get into this accident, but we were in the motion, you know, the, if the ball was rolling.

• 1:05:51Andy Frisella?

  Yeah, it's still rolling.

• 1:05:51Speaker 03

  Take a little bit of a pause just to get me back to the shop and, and to get the, you know, people in the right seats and it's, it's gonna, we just, we just got the paperwork signed on a house. You know, we've been living in a camper since 2019 to build this business with my family. I got three kids. And it was like a step down of what we were used to and, you know, it's been a challenge. My wife is a really, really conservative person. She doesn't like to spend money. So she got real comfortable. We were supposed to live in the camper for only two years, three years max. We've been there for six. So it's like, I can't go back to a camper, babe. She's like, oh, well, our plans were to, to save up more and do more and.

• 1:06:35Speaker 03

  Now it's like, well, we gotta make a move and you guys wanna hear something absolutely insane? She finds a house on Garrett Street, off of the street where I got in my accident.

• 1:06:46Andy Frisella?

  Oh wow.

• 1:06:47Speaker 03

  The house was set up by a healthcare taker, an in-home healthcare taker that took care of people at her home. She completely modified both of her bathrooms to be handicap accessible to like the furthest degree and we just signed the paperwork on it today. I signed it through the email, I didn't get to go look at it, but I signed the paperwork and then the seller just accepted it and signed their end and now the ball is rolling. So when I get out of this place, I'm gonna be rolling my ass and do a new house.

• 1:07:13Andy Frisella?

  Yeah, that's fucking awesome. And by the way, in a few, you know, in a, in a short amount of time, you'll be remodeling that kitchen and that bathroom and doing those things because it's gonna be too low for you and you're gonna be annoyed with it.

• 1:07:24Speaker 03

  Mm-hmm.

• 1:07:24Andy Frisella?

  So.

• 1:07:25Speaker 03

  Right, right. Hey, well, it's mainly just the bathroom.

• 1:07:27Andy Frisella?

  Yeah.

• 1:07:27Speaker 03

  The kitchen's beautiful. It was remodeled to fit her, not the people she was caring for.

• 1:07:32Andy Frisella?

  Yeah.

• 1:07:33Speaker 03

  Uh, but the bathrooms, it's insane because I would have never guessed that, you know, the universe is fucking with me.

• 1:07:39Andy Frisella?

  Nah, bro.

• 1:07:40Speaker 03

  Giving me a house on Garrett Street for, with a handicap home, you know?

• 1:07:44Andy Frisella?

  Uh, listen, as weird as it sounds, I think this was supposed to happen, bro. I think you're gonna, I think you're, I think you're gonna look back.

• 1:07:52Speaker 03

  That's so hard to digest, Andy, you know?

• 1:07:54Andy Frisella?

  Uh, fuck, I know, bro. I know. It's, you know, this is not the same thing, but when I got stabbed in the face and my face was all fucked up and swollen, like, it took me quite a long time for me to understand that this was gonna be a good thing, not a bad thing. And.

• 1:08:10Speaker 03

  I know that lady in the grocery store changed your whole perspective.

• 1:08:13Andy Frisella?

  Bro, instantly, instantly. And, uh, that's gonna happen for you too. It, you're.

• 1:08:18Speaker 03

  I need my lady in the grocery store. That's what I need.

• 1:08:21Andy Frisella?

  You, you, listen, you're gonna, you're gonna figure it out, dude. A hundred percent. It's fresh, bro. It's fresh right now. That happened two weeks ago, three weeks ago. It ain't been a month yet. Yeah. So, the fact that you're alive and the fact that you're out and you're already thinking about this shit, bro. Most people wouldn't do that. It's it's

• 1:08:39Speaker 03

  Yeah, my community keeps telling me like 90% of people would have been broken and I'm the only I'm the I'm the anomaly. I'm I'm the one I'm the statistic that's showing the that I'm nothing but success driven, you know, and and I I hear these words from all these people behind me and and you know, it makes me tear up because you don't really know who's got your back and and a situation like this comes and I had so many people coming to the hospital, damn nurses, thought I was a celebrity. I asked them what I did for a living. You know what I told the nurse I did for a living? Told her I gave rim jobs the best around.

• 1:09:14Speaker 03

  They didn't know how to handle that. My mom had to go in there and be like, boy, you better stop.

• 1:09:18Andy Frisella?

  Well, it is true.

• 1:09:24Speaker 03

  I give the best rim jobs around and I've sent you plenty. I know you get a lot of stuff sent to you and I've heard you say you got a pallet of stuff in the in the in your in your warehouse and you let the guys kind of have it. I've sent you some a bunch of my rim job stickers and a hat and a shirt and I sent you my product when I first made it because the only reason I made that product is because of you and that's just legit. I have a clean, shine, protect dress for your wheels. And I do a system and every time a customer comes and leaves my shop with a wheel repair, they get a lifetime warranty. And they get every two, uh, pretty much every six months, they get a free cleaning on their wheels. They come back to my shop and I clean, shine, protect and I dress, you know, and I not even just the one wheel I did. I do all four wheels.

• 1:10:09Speaker 03

  So the customer continuously leaves my shop with value, but then again, they continuously come to me and I can always reevaluate and I can let them know if they need any other services done and you know, I keep the relationship strong. And a lot of those were were, you know, installed in my in my process through listening to you as you developed your stuff and you know, obviously 2012 is when you started your MFCO, but I picked it up in 2019 and it it was a it was a game changer for me, man.

• 1:10:39Andy Frisella?

  Well, brother, I mean, you the most important thing about what you just messaged is what you just mentioned was the story that they tell after they leave there. Right?

• 1:10:46Speaker 03

  Yeah, I got I got 571 five star Google reviews and I'm like the smallest company in our market.

• 1:10:54Andy Frisella?

  There you go, bro. You're fucking doing it, dude, and this ain't going to stop you from doing it at all. At all.

• 1:11:00Speaker 03

  No, nothing can stop me. I have never quit tatted on me, so when I feel like quitting, I know I can't. So that's just the way it is. I can't quit. This is not, I'm not allowed.

• 1:11:09Andy Frisella?

  Nope. You want.

• 1:11:10Speaker 03

  You know, can I say one more thing? I know y'all gotta wrap this up, but I just gotta say one more thing to Andy because you had, you had a question a couple of years back and um it was about the loss of a loved one and how to deal with it. And your response was that you couldn't answer him and you couldn't give him a response because you've never dealt with that. But um in 2019, my father passed away.

• 1:11:33Andy Frisella?

  Mm hmm.

• 1:11:34Speaker 03

  And I was really hard listening to your show and you know, obviously I was listening to the older stuff and I wasn't caught up yet. But you know, your personal excellence is the ultimate rebellion and aggressive patience and all those, all those factors is what kept my mind from, from losing reality, losing grip with reality.

• 1:11:54Andy Frisella?

  Mm hmm.

• 1:11:54Speaker 03

  You know, it's a little hard to talk about. Um but when my dad died, I, I started kind of losing it. But I had just got my business rolling again in Florida and I'm, I'm an MMA fighter, like I said, but I took a fight immediately soon as he passed and I fought one of the toughest dudes coming out, man, and I beat him and I took him to a decision, but I beat him. And it was one of the most overwhelming, like accomplished moments of my life. And, and you, you gave me the perspective to keep pushing through that just by living through the personal excellence and not allowing myself to be taken over by emotion. So I needed you to know that. I even sent you a video explaining this back in 21 or whenever that question was asked

• 1:12:39Speaker 03

  because you said you didn't have the answer, man. You had fucking answer, brother. You, you, you fucking, you had it, bro.

• 1:12:47Andy Frisella?

  Well, I appreciate that, brother. You know, I've actually, um, you know, Alex Hermosy is one of my really good friends and him and I were talking about this. His, his mother recently passed away and uh.

• 1:13:00Andy Frisella?

  You know, your dad, your dad would not want you to sit around and feel sorry for yourself. Your dad would not.

• 1:13:06Speaker 03

  Oh, fuck no.

• 1:13:06Andy Frisella?

  Yeah, right. So like, when we think about, you know, my, my answer would be different probably now in that, you know, I know for me, if something were to happen to me, I certainly wouldn't want all of my family and my friends and everybody to, you know, feel bad. I would want them to go live their lives and do good things and, and, and become the best that they, they could be in that honor. You know what I mean? And, um, so my perspective's changed a little bit on that, and I appreciate you pointing that out, dude. It really, it means a lot to me. Um, and ultimately, you know, we're all gonna deal with those things and we're all gonna, we're all gonna have hard times.

• 1:13:47Andy Frisella?

  And, you know, when people, when people leave us, um, I, I, I don't think anybody that leaves this world wants the people that love them to feel bad about it. I really don't. Um, so there's that too, you know?

• 1:14:04Speaker 03

  Yeah, 100%. I carry the legacy of my father everywhere I go.

• 1:14:07Andy Frisella?

  Yeah, that's the best thing you could ever fucking do, man.

• 1:14:09Speaker 03

  You wanna know something? I'm at the same rehab facility he was at after his surgery, and he lived two, he lived quite a few years longer than they expected him to live. And I'm at the same place that got him walking.

• 1:14:20Andy Frisella?

  Yeah.

• 1:14:20Speaker 03

  After his surgery. And I'm, I'm, I'm, I'm gonna be walking, man.

• 1:14:24Andy Frisella?

  I fucking know it. I know it.

• 1:14:27Speaker 03

  Thank you for your time.

• 1:14:29Andy Frisella?

  Yeah, brother. Anytime, bro. Um, stay strong, dude. You got this. You know, your business, I think you're in a really good spot. Uh, just keep doing what you're doing and it's gonna evolve and it's gonna work.

• 1:14:40Speaker 03

  And that's Absolute Wheel Repair in, in Orange City, Florida, guys.

• 1:14:44Andy Frisella?

  Yeah.

• 1:14:45Speaker 03

  That's, it's AWR Wheels on Instagram.

• 1:14:48Andy Frisella?

  Alright.

• 1:14:48Speaker 03

  Uh, I do everything I can for that, that business is, is so much a part of me, it's ridiculous. And like you said, I gotta get away and let it do its own thing. I gotta watch it tick like a clock and not be super saturated in it. And I've been ultra consumed by it. And now I got pulled away. So now I have an opportunity and I'm gonna take advantage of this opportunity and continue to build from a distance. And, and I, and I'm confident that I will.

• 1:15:14Andy Frisella?

  I know you will. I'm confident in it too. So, love it, bro. Gary, appreciate your time, bro.

• 1:15:20Speaker 03

  Yeah, man. I appreciate y'all more than you know. Thank you for the extra.

• 1:15:23Andy Frisella?

  You're welcome, brother.

• 1:15:25Speaker 03

  Alright, y'all. Have a great day.

• 1:15:26Andy Frisella?

  Alright, you too.

• 1:15:30Andy Frisella?

  That's awesome. He seems like a cool dude, man. I like to shake his hand. Hey, man. Uh, you know, these, it's forcing him to evolve. Mm-hmm. And that's, that's the thing, you know, uh, most people would sit around and say, oh, my life is over and now I'm stuck in this chair and, you know, I can't do anything. And dude, that's just not the truth, you know, um, does it suck? Well, it's definitely not ideal. Right, right, right. I mean, talking to him, I mean, let's be real, dude. I, there's no fucking way Garrett's getting away from the wheel business without being forced to. Yeah. It's not happening, which is ultimately going to stunt his ability to lead. So it's, he's being forced to go from working in the business to working on the business,

• 1:16:14Andy Frisella?

  which is what every founder eventually has to do to scale. So, um, outside of the physicality that he's dealing with, you know, it's, it's actually a really ideal situation for his business. Yeah, dude. Dude, I love it, man. Yeah. Well, guys, Andy, that was three. Yep. All right, guys. We will see you tomorrow on CTI.

• 1:16:35Andy Frisella?

  What is it? I think. Don't be a hoe. Share the show.