No Mercy / No Malice: Frenemies

As read by George Hahn. https://www.profgalloway.com/frenemies/ Learn more about your ad choices. Visit podcastchoices.com/adchoices

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:01Scott Galloway?

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• 0:48Speaker 01

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• 1:19Scott Galloway?

  I'm Scott Galloway, and this is No Mercy, No Malice. With writers and actors on strike, Hollywood's best and brightest are squabbling amongst themselves. But the real enemy is 400 miles north, in the other California. Frenemies, as read by George Hahn.

• 1:46George Hahn?

  Hollywood's writers and actors are on strike. As I've written before, their leaders have picked the wrong moment to cast themselves in a working-class drama. In some, they have little leverage, as there are too many of them. And the strike is a gift for studios looking to slow the arms race of the streaming wars and recalibrate costs for a leaner business cycle.

• 2:12George Hahn?

  Yet, while the writers and actors are naive, the studios may, in the end, prove to be bigger fools. Their mistake is a familiar one, personally and professionally. The failure to discern among allies, competitors, and enemies. The studio's real enemy isn't a pair of naive, short-sighted unions, or one another, or streaming. Their antagonist isn't even TikTok, though the short-form video company will be happy to absorb the additional viewing hours once people have to adjust their habits. Pro tip: Late-night TV will soon be a shadow of itself as consumers find substitutes.

• 2:54George Hahn?

  The enemy is the same enemy the rest of media and retail face: big tech. Specifically, in this case, big tech AI offerings that will digest content at zero cost if they have their way and wedge themselves between the consumer and repurposed content. The writers and actors should get credit for identifying the threat AI presents. However, their demand for an extended pause in adopting the technology has been achieved a total of zero times by labor. Case in point? The Teamsters and UPS came to an agreement before a walkout

• 3:38George Hahn?

  because, one, they had leverage. UPS would have begun hemorrhaging cash versus stockpiling it in a strike, as Netflix has done. And, two, their demands were reasonable: raising hourly wages by $2.75 and installing air conditioners in trucks. If the Teamsters' requests mirrored the WGA's, the demands would have been a pause on autonomous driving research and a mandate that all trucks have three drivers in them. Also, and this is a key point, the delivery business needs more drivers, and Hollywood needs fewer writers, actors, and execs.

• 4:21George Hahn?

  The focus of the WGA, SAG-AFTRA, and the studios should be capturing compensation for the coal powering these AI plants and demanding IP protection for their digital twins. More on this later. Their thinking is too small. The real threat is not studios using AI, but studios being replaced by AI. If you think the studios are mendacious, let me introduce you to ground zero for mendacious fucks: big tech. To appreciate how precarious the studio's position is, consider what they actually do.

• 5:03George Hahn?

  It's not making movies and TV shows. Writers, actors, directors, and an army of skilled laborers do that. Promotion and distribution are still studio functions, but they rely heavily on the internet and third-party cloud providers. No. The primary function of the studio in today's ecosystem is to allocate capital to projects that offer the greatest ROI. This means having a stomach for losing capital, a lot of capital, in the hope that one hit will pay for all the misses. It's venture capital with better-looking people and worse traffic.

• 5:44George Hahn?

  Filmed entertainment is ruinously expensive. It takes a special kind of edible to pile Benjamins and light them on fire, greenlighting Pete Davidson in Marmaduke. $50 million budget, $800,000 in box office, 0% on the tomato meter.

• 6:07George Hahn?

  One signal capital allocation is the primary function for Hollywood studios is how easily big tech muscled its way in. Nobody brings a taller pile of Benjamins or a stronger stomach to risk it than big tech. Apple, Netflix, and Amazon now dominate Hollywood. And what did they bring? Cheaper capital. A decent, if crude, algorithm for economic security is to find the biggest pile of money and stand as close to it as possible. The writers, actors, and studios need to stand closer to the big tech pile.

• 6:48George Hahn?

  The numbers here are unfathomable, but let's fathom. If you stacked the cash on hand of Apple, Netflix, Meta, Google, Microsoft in $100 bills, it would reach 262 miles into orbit. Low Earth orbit satellites would collide with the stack, as would the International Space Station. Meanwhile, Paramount's stack, $2 billion or about 7,500 feet, wouldn't crest L.A.'s San Gabriel Mountains.

• 7:28George Hahn?

  As long as creating this content costs mega yacht money, the competitive set for the studios will be relatively limited. The reason the writers and directors are standing in front of Lowe's instead of making Marmaduke 2 is they need the studios, which is to say they need access to the things only the studios can or will pay for: soundstages, cameras, special effects, and one another. The Emerald Sanctum level 9,000 light tier isn't going to unlock itself. Tom Cruise doesn't work for free.

• 8:01Scott Galloway?

  That's right. Nice, man.

• 8:05George Hahn?

  But ChatGPT will.

• 8:11George Hahn?

  The secret to the greatest creation of shareholder value is simple. Tech inserts itself between consumers and content. This often means creating a layer of innovation on top of other people's content. In the 1980s and 90s, aggregating millions of individually meaningless credit card transactions gave direct marketers visibility into consumer spending patterns, letting them target consumers with unprecedented precision. In the 2000s, tech repeated the trick with voting data. Google, Yelp, and Travelocity all do something similar. They alloy disparate and independently valueless pieces of data

• 8:56George Hahn?

  into something worth more. I've been on both sides. Earlier in the internet era, when Google's mission statement was "Don't be evil", and people believed this bullshit, I sat on the board of the New York Times Company. I made a scene at my second board meeting, urging the company to shut off access to Google, band together with other publishers, and protect the one thing we had: differentiated content. Nobody listened. I was politely ushered, i.e. kicked, off the board, and Google, followed by Facebook, proceeded to eat the publishing industry like a snake swallowing a mouse after suffocating it slowly.

• 9:40George Hahn?

  The newspaper industry is a shadow of itself and dependent on the kindness of strangers who are billionaires. The result? The number of journalists has been cut in half, and the number of PR comms professionals working at big tech has increased sixfold. The ratio of bullshit to journalism has gone the wrong way by 12X. Tech has reconfigured the barriers for retail stock market investors, purchasers of used goods, and amateur filmmakers and musicians. Tech is both a universal solvent it dissolves barriers, and a universal alloy, solidifying new, more powerful ones.

• 10:25George Hahn?

  It's a universal substance, practicing a metallurgy bordering on alchemy.

• 10:34George Hahn?

  I'm not entirely sure what the point of this paragraph is, but it feels poetic. Edibles. Just as the writers' union has miscast itself as the knights of labor, studio heads are deluding themselves believing they are the Rockefellers and Morgans of the era, astride global empires that will benefit by replacing people with machines. The truth is, both are Native American tribes, feuding and weakening one another as European settlers lay in wait for their ultimate slaughter. And the studios have paved the way by converting their business into something that runs on the

• 11:15George Hahn?

  regurgitation of pre-existing IP, which is AI's best trick. Netflix is an outlier. Thanks to its access to foreign and non-union content, its deep library of existing content, and disinterest in late-night content, the company is hoarding so much cash, it's considering stock buybacks. Disney and Paramount, dependent on ad-supported and linear content, are deluding themselves if they believe they have shared interests with Netflix. Note: Netflix isn't just a studio, but a tech firm.

• 11:55George Hahn?

  You can't stop the universal substance, but you can direct it and insert yourself in between big tech and how it makes money. If the feuding Hollywood tribes want to participate in the next generation of the entertainment business, they need to stand on the things they share, the stuff they can realistically defend. The characters, stories, icons, the brands they have built up in our collective consciousness.

• 12:28George Hahn?

  I'm not a fan of doing business through lawyers. It's generally a value and innovation destroyer to rely on the legal process. But, see above, slaughter. The studios, in cooperation with the writers and actors they depend on, ironically to make their business cost prohibitive, should hire competent, aggressive law firms and send very serious letters to every tech company with a large language model, L L M, then sue them. Meanwhile, hire a slightly less aggressive law firm to start forging joint rights agreements, studios and actors and writers,

• 13:10George Hahn?

  that lock down the IP of digital twins, actors and their characters. License to L L M's limited rights to crawl their content and provide studios and labor persistent rights to any revenues that L L M's produce. Finally, hire likable lobbyists to push Congress for accommodations in the law that better protect IP and limit the freedom of maneuver for A I companies. One area of opportunity is the Section 230 liability shield that protects social media platforms and other online publishers from liability stemming from the user-generated content they distribute.

• 13:55George Hahn?

  In my view, we should remove Section 230 protection for A I-generated content. To date, the strike reflects that neither the studios nor the unions understand the technology. They are laggards. Barry Diller is rallying publishers, including The New York Times, around a lawsuit. Book authors and programmers have filed class actions over the scraping of their content. Getty Images is suing the makers of A I image generator Stable Diffusion. And Shutterstock cut a deal with Open A I.

• 14:32George Hahn?

  The unions demonization of studio heads makes for good TikToks, but it misses the larger point. The unions are obsessed with how much money the studio heads make. Yes, Bob Iger will make $27 million this year, vacations on yachts, and wears a lot of cashmere. But Tom Cruise made $100 million from Maverick, and he's a Scientologist. There are too many actors, writers, and studio execs for an industry that cannot sustain current spend and has attracted the great white shark of business: big tech. Bob and Tom are allies, not enemies.

• 15:15George Hahn?

  The real nemeses are in San Jose and Redmond. Too often, we sabotage our own happiness, letting familiarity and dysfunction turn allies into perceived enemies. We inflate our contributions to a relationship while diminishing the other parties. We let familiarity and contempt best our shared history. Your spouse, your parents, Republicans and Democrats, other Americans, other democracies, writers and studios, all allies.

• 15:54George Hahn?

  We're in this together.

• 16:00Scott Galloway?

  Life is so rich.

• 16:10Speaker 04

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• 16:18Speaker 05

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• 16:40Speaker 06

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