About this episode
Prices are rising, but your margins don’t have to suffer. We share a straightforward playbook for pool service pros to raise rates with confidence, keep client trust, and improve the health of your route. It starts with two paths: a respectful, optional price increase letter that invites customers to accept a set monthly bump, and a universal increase that risks a little churn but often delivers a bigger annual lift. From there, we dive into national pricing data and what it does—and doesn’t—mean for your local decisions. Using a state-by-state service rate index, we talk about anchoring your monthly fee in the middle of your market, where perceived value is strongest and bids land more reliably. We also explore how to diagnose the tipping point in your area, avoid the race to the bottom, and justify your price with tangible outcomes: consistent clarity, reliable visits, and clean equipment that runs right through peak season. Raising rates isn’t the only lever. We cover practical adjustments that protect margins without shocking clients: moving specialty chemicals like phosphate removers and algaecide to seasonal packages, billing fairly for heavy-use pools by placing chlorine on-site, and trimming accounts that drain time and inventory. • framing an optional increase to boost acceptance• universal vs opt-in raises and revenue math• reading the national service rate index by state• finding the local sweet spot for bids• moving specialty chemicals to itemized or seasonal fees• billing fairly for heavy-use pools and extra chlorine• increasing filter cleanings for revenue and water quality• trimming high-drain accounts and adding smart ones• balancing profit, retention, and technician workloadSkimmer list of pool service rates by area and price increase template:https://www.getskimmer.com/priceincreasetoolkit? Send us Fan MailSupport the Pool Guy Podcast Show Sponsors! HASA https://bit.ly/HASAThe Bottom Feeder. Save $100 with Code: DVB100https://store.thebottomfeeder.com/Try Skimmer FREE for 30 days:https://getskimmer.com/poolguy Get UPA Liability Insurance $64 a month! https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching: https://bit.ly/40wFE6ySupport the showThanks for listening, and I hope you find the Podcast helpful! For other free resources to further help you:Visit my Website: https://www.swimmingpoollearning.comWatch on YouTube: https://www.youtube.com/@SPLPodcast Site: https://the-pool-guy-podcast-show.onpodium.com/UPA General Liability Insurance Application: https://forms.gle/F9YoTWNQ8WnvT4QBAPool Guy Coaching GroupJoin an exclusive network of Pool Service Technicians to access the industry’s leading commercial general liability insurance program. Protect your business. Premium is $64 per month per member (additional $40 for employees and ICs)$59 per month for Pool Guy coaching Members - join here! https://www.patreon.com/poolguycoachingLimits are $1,000,000 in occurrence and $2,000,000 in the aggregate - Per member limits [ $1,000,000 per occurrence and $4,000,000 aggregate available for $75 per month ]$50,000 in HazMat Coverage - clean up on-site or over-the-roadAcid Wash Coverage - Full Limits