Pod Insights MarTech Podcast ™ // Marketing + Technology = Business Growth One AI tool every marketer should be experimenting with right now About this episode Most marketing teams experiment with AI but never ship better work. Brendan Farnand, Co-founder and Chief Evangelist at Knak, spent the past year interviewing 100+ enterprise marketing teams—including OpenAI, Google, Stripe, and AT&T—to learn what separates AI experimentation from real output. He explains how marketing campaigns should function in the AI era, where AI actually helps versus where it breaks, and how to build on-brand campaign assets at scale without code or developer support.
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Transcript 0:00 Speaker 00 The Martech Podcast is a proud member of the I Hear Everything Podcast Network. Looking to launch or scale your podcast? I Hear Everything delivers podcast production, growth and monetization solutions that transform your words into profit. Ready to give your brand a voice? Then visit iHereEverything.com.
0:25 Speaker 01 From advertising to software as a service to data, across all of our programs and clients, we've seen a 55% to 65% open rate.
0:36 Speaker 02 Getting brands authentically integrated into content performs better than TV advertising.
0:42 Speaker 03 Typical lifespan of an article is about 24 to 36 hours.
0:46 Speaker 01 If we're reaching out to the right person with the right message and a clear call to action, then it's just a matter of timing.
0:53 Speaker 00 Welcome to the Martech Podcast, a member of the I Hear Everything Podcast Network. In this podcast, you'll hear the stories of world-class marketers that use technology to drive business results and achieve career success. Here's the host of the Martech Podcast, Benjamin Shapiro.
1:16 Speaker 04 I'm Benjamin Shapiro and today I'm talking with Brendan Ferdinand, the co-founder and chief evangelist at NAC. Brendan spent the past year talking with more than 100 enterprise marketing teams, including OpenAI, Google, Stripe and AT&T, to understand where AI helps, where it breaks, and what separates companies experimenting with AI from the ones that are actually shipping better marketing. And today Brendan's going to explain how marketing campaigns should function in the AI era. Brendan, I want to move on to our lightning round where I'm going to ask you a couple of questions about marketing ops and a little bit about your career and some other fun stuff. Are you ready?
1:54 Speaker 05 I am so ready.
1:56 Speaker 04 All right, here we go. What is the one AI tool every marketing team should be experimenting with right now?
2:03 Speaker 05 I think the one tool you should be experimenting with is the tool that you're already using. You're probably, actually 91% of you are already using ChatGPT. You're using Claude, you're using, you know, whatever it is, you need to lean into that. If you're just asking ChatGPT a couple of questions every day about content or something, that's not enough, right? Embedding those powerful tools into your workflow for how you go to market every day is so important and experimenting with that and allowing
2:46 Speaker 05 yourself to to experiment with your audience so that you can figure out the right number of pickles to take out of the jar, right?
2:54 Speaker 04 Yep, yep. You can't have too many pickles, as we've discussed previously. My answer is very similar to yours. Coding agents, whether it is Claude code, whether it is Codex, I don't, Grok, Snoop, doesn't matter. Make the shift. Build your own infrastructure. Move away from using artificial intelligence like Google as an answer engine and start using it to build your own personal workflows. It is the future and the sooner you get started, the less likely you are to be left behind. All right, that wraps up this episode of the Martech Podcast. Thanks to Brendan Ferdinand, the co-founder and chief evangelist at KNAK
3:38 Speaker 04 for joining us. If you'd like to contact Brendan, you could find a link to his LinkedIn profile in our show notes or on martechpod.com, or you could visit his company's website, which is KNAK.com. If you haven't subscribed yet and you want a daily stream of marketing and technology knowledge in your podcast feed, hit the subscribe button in your podcast app or visit us on YouTube and we'll be back in your feed every week. All right, that's it for today, but until next time, my advice is to just focus on keeping your customers happy.
4:32 Speaker 00 Thanks for listening to the MarTech Podcast, an I Hear Everything production. Looking to launch or scale a podcast like this one for your brand? Then visit iHearEverything.com.
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