BEA ELTON: The Social Media Star Using Cleaning to Change People's Lives

Bea Elton, known online as Clean With Bea, deep cleans homes for free, helping people who are often struggling with their mental health or going through an incredibly difficult time. The jobs can be extreme, with some homes containing mice, maggots, years of built up rubbish and conditions that could be classed as biohazards. Bea transforms these spaces into clean, liveable homes and shares the journey with her six million followers online. But Bea’s work is about much more than cleaning. She is passionate about showing that people who are struggling need kindness and support, not judgement. In this conversation, Bea shares: - Why she started making cleaning content - The stories of the people she helps - How her work has grown into campaigning and driving social change - What motivates her to keep going and caring for people Bea is a really special person. She’s a reminder that we can all do more to help others - and that sometimes, simply choosing to care can make a real difference. Bea Elton is Great Company. You can find out more about Bea's campaign for stronger safeguards to stop convicted animal abusers from acquiring more animals HERE https://cleanwithbea.com/campaign You can call Samaritans on 116 123 (free, 24 hours a day, 365 days a year) for confidential emotional support if you are struggling to cope or having thoughts of suicide. If you enjoyed the show, you can also follow us: Instagram - @greatcompanypodcast TikTok - @greatcompanypodcast Jamie - @jamielaing And if you've got thoughts, questions and comments, you can email us at: [email protected] mailto:[email protected] THE CREDITS Producers: Helen Burke & Faye Lawrence Assistant Producers: Issy Weeks-Hankins & Jonny Burke Video: Josh Bennett Senior Social Media Manager: Laura Coughlan Audio: Rafi Amsili Geovannetti Production Manager: Archan Mohile Executive Producer: Ewan Newbigging-Lister Great Company is an original podcast from JamPot. Shot on Sony Cinema Line cameras FX6, FX2 with Sony G-Master lenses 16-35GM, 24-70GM Hosted on Acast. See acast.com/privacy https://acast.com/privacy for more information.

• 0:00Speaker 00

  I clean for free for people that are in need. We're typically cleaning homes that are like, you know, on the full end. They're biohazards, they're quite extreme jobs. They're often very, very expensive to clear up.

• 0:13Speaker 01

  You're on the front line seeing people who are really struggling.

• 0:16Speaker 00

  I don't think the world realizes how many people are struggling. Every single person I have met, they are desperate, absolutely desperate for help. They wanna get out of that situation.

• 0:29Speaker 01

  Why do you care so much about people and change and community?

• 0:34Speaker 00

  Hi, I'm Bea Elton and I'm in Great Company.

• 0:41Speaker 01

  When they see it for the first time, when they come back, what are their reactions?

• 0:44Speaker 00

  A lot of people are so overwhelmed that they kind of just stand there like, there is no world where a free cleaner is gonna fix and rewrite years and years of trauma. It does not work like that. That person probably needs therapy, they need counselling, they might need to talk to a trauma specialist. Like what the goal behind the free cleans is, is to put that first building block down, to put that foundation down.

• 1:07Speaker 01

  The Sunday Times named you as one of the most inspiring people in the UK. I'm totally and utterly blown away.

• 1:13Speaker 00

  I'm not very good with compliments at all.

• 1:16Speaker 01

  It's lovely that you're seeing that as a compliment, it's not even a compliment, it's just fact, it's what you are. If you were to ask the government to make some changes,

• 1:24Speaker 01

  to make a real difference in people's lives, what changes would you want to make?

• 1:30Speaker 01

  I would vote for you in a second.

• 1:31Speaker 00

  Oh, I don't wanna be in politics.

• 1:33Speaker 01

  I'm sure you don't, but I'm sure you don't.

• 1:34Speaker 00

  Keep your vote, Jamie.

• 1:39Speaker 02

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• 2:12Speaker 01

  Hey guys, welcome back to another episode. I'm so excited for this one because I'm sitting down with a really just incredible person today, Bea Elton. She has an Instagram account called CleanWithBea, you may have seen it. Right, she goes round to different places and cleans people's houses. Now, it sounds maybe a little unusual to you, but trust me, this person is one of the most inspiring young individuals I've possibly ever met. The things that she's doing are going far deeper than anything you can imagine. And we talk about this all on the show today. So please, watch to the end and really enjoy this and really understand what Bea is actually doing, which is just spectacular and magical in so many different ways.

• 2:52Speaker 01

  Now, before we start, I would just like to ask one quick thing, which is if you can click that follow button. It takes one second, it's completely free and it does this absolute wonders for the show. It means we can keep making the show better for you every single week. So join the community and enjoy this insane episode of Great Company with Bea Elton.

• 3:11Speaker 01

  Guys, just before we start, I want to let you know that this episode contains discussions around suicide. So please take care whilst listening or watching this. Now, if you or someone you know is struggling, support is available. Please see the show notes for more information and links to helpful resources.

• 3:29Speaker 01

  So wait, this is your first podcast?

• 3:30Speaker 00

  First ever podcast. I'm quite nervous about it.

• 3:34Speaker 01

  Listen, I'm nervous, I'm a bit starstruck.

• 3:36Speaker 00

  Shut up.

• 3:36Speaker 01

  I'm not kidding you, I'm not kidding you. I like, when you walked in, I was like, there she is, there she is.

• 3:44Speaker 00

  That's so weird for me. Because I grew up watching Made in Chelsea with my older sister and she'd be like, that's London, that's Chelsea, that's what Chelsea's like. And I was like, wow, wow.

• 3:57Speaker 01

  And you've got to be honest with me.

• 3:58Speaker 00

  Yeah.

• 3:59Speaker 01

  Taller or shorter in life?

• 4:01Speaker 00

  You are shorter.

• 4:02Speaker 01

  Yeah, you know, I, that's, but that is the truth.

• 4:05Speaker 00

  Well, how tall are you?

• 4:06Speaker 01

  I'm six foot two.

• 4:08Speaker 00

  Same, same. Actually, Harry, my partner, it's very, very, very disputed and he claims I'm lying, but I know I'm not. I first like saw him, met him 10 years ago, like at uni. And I swear, he told me he was like six foot. He's like, no, I never said that, that never happened. And he's like, what, five foot 11, five foot 10 and a half? But he was really adamant he was six foot.

• 4:34Speaker 01

  You know what, I think guys do this, Harry's sitting in the room. Harry, do you wanna defend yourself at this point?

• 4:38Speaker 02

  I'm five 12.

• 4:41Speaker 01

  Yeah, five 12, I'm, I'm also five 12.

• 4:44Speaker 00

  Me too.

• 4:44Speaker 01

  You are an incredible person, truly incredible. You created a career around helping people, but in a kind of unique way. Can you explain to everyone what you do?

• 4:56Speaker 00

  I clean for free for people that are in need and like buy in need. You know, maybe they're disabled, maybe they have complex mental illnesses, maybe they have, you know, they're in cognitive decline, like whatever that may look like. But every single person we help is very, very different. But the main thing they have in common is they simply cannot afford to get out of the situation that they are in. So we're typically cleaning homes that are like, you know, on the full end. They're biohazards, they're quite extreme jobs. They're often very, very expensive to clear up and to sort. And a lot of people that are struggling don't have that kind of money. Like that's the long and short of it.

• 5:37Speaker 00

  So what do you do when you're in a situation that requires money to get out of it and you don't have any? That's what so many people experience. So I'll be honest, I completely fell into this. It was never planned, like I rented a flat with Harry in London. It was a shit hole. Personally, I'm quite scared of the landlord, so I'm not saying anything more than that. It was in South London and there was holes in the floor, mice infestation. But the biggest thing was mould and it hadn't been built properly. It was like structurally, I think everything was done dodgily and under the table and like, not proper contractors were brought in. And I don't think, knowing what I know now and looking back at that property,

• 6:20Speaker 00

  I personally don't think it would have ever passed health and safety, like inspections and standards for like what our buildings need to be in order to be safe to rent them out.

• 6:31Speaker 01

  And, and just quickly, if anyone doesn't understand, why is mould a problem?

• 6:33Speaker 00

  It's dangerous, it's if you're elderly, if you've got young children, it really, really agitates and compromises your lungs. And that can be very, very deadly for someone who is already immunocompromised, someone who has lung cancer, someone who, like whatever it may be, especially if you're a baby, especially if you're elderly, you are more vulnerable and more susceptible.

• 6:57Speaker 01

  The people that you highlight and the people that you help are people who really need it?

• 7:02Speaker 00

  Yes.

• 7:02Speaker 01

  Can you explain more about that?

• 7:04Speaker 00

  People always ask like, how do you pick who you clean for? Cause we get like 160 applications every single month on average.

• 7:13Speaker 01

  Sending via Instagram, via emails?

• 7:15Speaker 00

  Those are like people who fill out a formal application form. If I included like DMs, emails, like on every single platform that I have, I think we would have received around, like I wanna say confidently, probably over 10,000 people asking for help from every single country across the world that you can imagine.

• 7:34Speaker 01

  This is since when?

• 7:35Speaker 00

  In the last two years.

• 7:36Speaker 01

  In the last two years, you think that over 10,000 people are applying?

• 7:40Speaker 00

  That have reached out to me in some form, whether that's through the form or through email, through DM. Like, yeah, we get, I, I don't think the world realizes how many people are struggling. Let's just say it's proven concrete, it is 10,000 people. Those 10,000 people are just people who know that they can apply, that know that this service exists, that have come to me. There are other free cleaners in other parts of the world. I would love to know how many applications they're getting and if there's any crossover of the same people that so they're, they're replying everywhere they possibly can.

• 8:15Speaker 01

  So if someone writes an application, you don't charge them?

• 8:18Speaker 00

  No, no.

• 8:19Speaker 01

  You don't charge them, but what you do is you go to their place, you, you find out a lot about them. You research them two or three weeks before, maybe months before you talk to them. You find out what it's gonna cost, it typically costs four, five, six thousand pounds, maybe more. And use the money that you make from your social media to pay to clean someone else's flat for them?

• 8:40Speaker 00

  Yeah, so it's like every clean pays it forward for the next one and it's rolling. So it's great and like it's a model that like I'm so, I can't put into words how grateful and thankful I am that we've got to the point where it's like a well-oiled machine. It kind of just works and no one's out of pocket and it can keep going. The problem that's been the most difficult is it solely relies on views. We might do a clean and spend, I don't know, six thousand, seven thousand pounds on it and we might not get that money back. That's fine, but then what if we do another clean and spend the reserves of what we have?

• 9:23Speaker 00

  And again, the videos don't perform, we're not making that money back. By this point, we've got the next six months of free cleans booked in. So then like, and this hasn't happened on this scale at all to us. Like I'm very, very fortunate and very thankful. But like, it's a well-oiled machine where it works perfectly if everything works. But as soon as one part of that machine starts to slip or fall, you're risking the next six months of a scale. And that's so many people and families that you could be letting down. So that's the only downside, but again, like that's never, I'm very, very grateful that we've never been in that kind of predicament on that scale.

• 10:03Speaker 01

  The, the way that I, that I see it, right, is you're going into someone's apartment and there is stuff everywhere.

• 10:11Speaker 00

  Yeah.

• 10:12Speaker 01

  And you turn up and and people are living in there.

• 10:15Speaker 00

  People that are in these situations, I've not met a single person that is happy or content or wants to be there. Every single person I have met, they are desperate, absolutely desperate for help. They wanna get out of that situation. But just in the same way, and I always explain it like, people that watch these videos that see it, they'd be like, oh my gosh, that's that's dreadful, that's terrible. The person living there thinks exactly the same thing. And just like you might watch and be like, I don't even know where I would start with that. They don't know where to start with it.

• 10:47Speaker 01

  There's a quote, Bee, which she said, sometimes we get comments like, I can't even imagine living like this. And you say, you're really lucky you can't imagine.

• 10:55Speaker 00

  Yeah.

• 10:55Speaker 01

  I'm jealous of you. And I'm sure loads of people who live like this are jealous of you that you don't understand.

• 11:01Speaker 00

  Yeah, yeah. It makes me so mad. It still makes me mad.

• 11:05Speaker 01

  Why does it make you mad?

• 11:06Speaker 00

  It doesn't make me mad when people are, they just wanna understand. That doesn't make me mad. I think that's amazing. I think that's welcome. It's when people try and compare their pain or like their perspective of what pain and suffering is and project it onto someone else. And it's this this discourse of, I have depression and I never behaved like that. Or like, this happened to me and I never acted like that. And it's like, it's not a competition. And also, why are we pretending that, like, I've given you a smidgy bit of context in a one minute video, why are you assuming that that's the whole story? It's not. A lot of the time, the people that we're cleaning for, like,

• 11:49Speaker 00

  I always say, we have multiple meetings, multiple contracts, likes, and I'll say, I will only put stuff in my video that you yourself have consented to. Like, you have to tell me. Like, they'll tell me their whole story. And then they'll say, I'm comfortable with you talking about this. And it's two percent of what's happened. But I can't, I can't say the rest. But you wanna scream at these people, like, I promise you, if you watched a film of the exact same things of what happened to that person, like, if there wasn't that barrier of disconnect, because you can't see this person, and you don't know the whole story, you would not be saying that.

• 12:26Speaker 01

  Whose story really stuck with you? Can you share it?

• 12:30Speaker 00

  Keeping her completely anonymous. So multiple things happened. So her mother was very, very unwell. Her mother died. She'd been with her partner for like, ten years. They were engaged. He cheated on her. She was pregnant at times. She lost the baby. It just back to back with her mother dying very tragically. Then he leaves. They just, sorry, also, while this is happening, they just signed for a house to move in, to a house. He leaves for like, two days. While he's gone, she gets robbed. And the men rape her all night, take it in turns with her, and leave her. She's also, sorry, on top of this, has been disabled, like, pretty much most of her life. But after that, it

• 13:11Speaker 00

  was so violent, that now, she's scared of men, she's scared to leave the house, she's very conscious that these people know where she live and they'll come back. She just completely does not know what's going on. You your body enters survival. Like, you're in complete trauma. So she, with whatever energy she has left, she's like, I need to leave this house. I need to move. She moves into a new flat. Everything she's known, her whole support bubble is just ripped away in the space of a few months. Like, it's gone. Before this, she was very, very successful in her career, had a really good job, loved what she did. Everyone loved her, has so many friends. Now she's disabled, she's got no income, she's lost her job, she's lost her partner, she's lost her mum, she's lost

• 13:52Speaker 00

  her friends, and she's lost her family. And she is terrified of leaving the house. Her toilet breaks down, right? And she can't use it. So she starts going to the toilet in bottles and in buckets, okay? Then the heating goes. So now, she's got, like, the boiler goes. So she's got no way to cook food for herself, no way to wash her clothes. But also, she's been going to the toilet in bottles and buckets. So even if she wasn't absolutely petrified and terrified of men and of going outside and taking her rubbish outside or seeing anyone, she's also ashamed because she's never been this person before. But now, the idea of inviting someone into her home and them seeing that, that's terrifying.

• 14:34Speaker 00

  So she kind of struggles along, the mess accumulates. Again, that mess is accumulating because she can't go outside. She's terrified of going outside to take her rubbish into the bins. A lot of the times, when that's kind of a factor, you'll see these people, they've bagged up the rubbish. They've just not taken outside because they can't. And there's so many reasons why. It could be disability. Again, this woman's disabled, she can't, she can't walk unassisted. There's so many different layers, right? She gets to the point where she's like, I can't live like this. I can't tell anyone. She had great friends. None of them knew this was happening. She hid it. She she told them that she, you know, didn't wanna go out because she was terrified after what happened with the assault and the robbery. Also, sorry, just to add, she's going through a lengthy police process

• 15:19Speaker 00

  throughout all of this. And that police process ends with them going, all of the DNA samples that we found inside you when you came in, we've got nothing we can use to prosecute from that. These men are still out there. We're really sorry. We've tried everything. If anything comes up, like, we'll we'll try and get back. So she feels completely betrayed. Like, is this is big, right? So she starts writing her suicide letter. She plans to die. She she fully, she makes her plan. She knows where she's gonna do it. She knows how she's gonna do it. And she's written a letter. And she makes sure to put the letter, that the letter's gonna be far enough for her body, that when she starts to decompose, the letter will still be intact, right? And she contacts me after she's written this letter

• 16:02Speaker 00

  and asks for a free clean. And that's how that started. Now, that woman, after the clean, she's doing really well. We cleaned up that place. She was teamed up with a mental health specialist nurse. So she's been continuing that. She's been going to therapy. She's been swimming. She wants to do a swim for charity. Um, her disability, she's doing physio. And and she's happy, like, really happy. Spoke to her yesterday. Like, she's doing great. Like, sometimes, all someone needs, and obviously, everyone's completely different, but sometimes, all someone needs to get out of that funk is just for the slate to be wiped clean. Of like, okay, that's happened. Let's put a line under that. Let's

• 16:43Speaker 00

  fix this. Get this back to a manageable condition. And we'll go from there. And like, we'll get you some help. We'll get you some therapy, whatever. Because multiple things have led to this. And you need to deal with the grief, the trauma, the agoraphobia. Like, you need to deal with all of that. I can't help you with that. But I can help you with having a space that you're not ashamed to let someone in to fix your boiler. So like, that was one of the first ones we've done, where I was just so sad doing it. Like, knowing everything, seeing everything. And like, you're going through, you're seeing like, versions, different versions and stages of someone's life. You're finding like, cards from their twentieth birthday, and they're in their fifties now. But they've held on to that card. Everything

• 17:28Speaker 00

  is like, a part of someone's life. And you're like, this is a real person. This is what has happened to a real person. And no one around them knew that they were struggling.

• 17:37Speaker 01

  Makes me emotional.

• 17:38Speaker 00

  It it like, yeah.

• 17:41Speaker 01

  Because we forget how much people are struggling. When someone hands in their application.

• 17:46Speaker 00

  Mm.

• 17:47Speaker 01

  And you speak to them and you do it, and you check them, and you hear the story, you go and clean their whole place. And like you said, sometimes you have to go in a full biohazard suit.

• 17:55Speaker 00

  Pretty much all the time.

• 17:56Speaker 01

  Every time you clean this place of mold and everything, and mice, and all, everything and anything you can imagine is in this place, right? When they see it for the first time, when they come back, what are their reactions?

• 18:08Speaker 00

  Honestly, everyone's very different. Like, some people cry. They don't stop crying. Like, they wanna hug and like, I think everyone's overwhelmed. I think overwhelmed is the main emotion. But people show that in different ways. Like, everyone is super, super grateful. We've never had anyone that's been not grateful. But like, a lot of people are so overwhelmed that they kind of just stand there like, and they don't say very much because they're so like, they they just can't believe it. Because one thing we need to remember is like, when we're on the clean, like, we put that resident in a hotel. If they're a suicide

• 18:47Speaker 00

  risk, or they're, you know, they're the, if a hotel is not a wise decision, then no, obviously, we're not doing that. We'll take friends, family, we're going through, like, whatever.

• 18:58Speaker 01

  Yeah.

• 18:58Speaker 00

  If a hotel is, like, easier than, yes, a hotel and Airbnb, like, whatever. For them, they've left, and then they're returning. And it is a a home that, like, a lot of the time, they've not seen those walls and that floor for like, twenty years, ten years, like, however long it's been. Like, it's very overwhelming for them. So I totally get that. And like, they might be like, oh, thank you. But they're not saying much. And then we'll get like, a really nice email after we leave, when they've like, had a chat. Because it's shock, you know? So everyone reacts differently.

• 19:32Speaker 01

  The fact that you've done these to these individuals, their lives now, hopefully, I know there's, I'm generalizing, but their lives must be tenfold better, hundred times better than what it was.

• 19:42Speaker 00

  I always say, like, there is no world where a free clean is gonna fix and rewrite years and years of trauma. It does not work like that. There needs to be so much additional support that goes alongside the clean. That person probably needs therapy. They need counselling. They might need to talk to a trauma specialist. Like, they might need a stair lift, so they can actually access the upstairs to their home. Like, there's so many things that they might need. I'm never gonna think, I fixed everything. Because it doesn't work like that. And I'm not naive to think that it does. What the goal behind the free cleans is, is to put that first building block down, to put that foundation down. So that, from that, there's a jumping off point. From that, carers can safely and

• 20:25Speaker 00

  legally, like, access that home to give ongoing care for someone who might be disabled.

• 20:29Speaker 01

  Yeah.

• 20:29Speaker 00

  You know, might be, might have a catheter that needs to, like, whatever it is, yeah? It might allow an electrician, a plumber, a gas engineer to come in and fix remaining repairs. It might allow an exterminator to come in and sort it out, painters, decorate, like, it's the baseline. And the biggest thing is it allows, is someone to feel comfortable enough to start inviting friends and family over. And that is the biggest one.

• 20:54Speaker 01

  Because connection is everything.

• 20:55Speaker 00

  Yes. You need a support network. You need a support bubble. And a lot of the time, what we're seeing is, people either, A, have loads of friends and family that they're really close to, but their family have no idea. Friends and family have no idea. Because that's the other thing we forget. We think, we think it's easy to spot someone who's like this. It's not easy to spot them. A lot of the people that I cleaned for have jobs. Like, they work with the public. They are out and about. We've had applications from TV producers, vets, doctors, like, all sorts. You don't know. Everyone has this idea in their head of what someone struggling looks like. And I promise you, ninety nine point nine nine percent of the time.

• 21:40Speaker 00

  It's not gonna fit that idea you've got in your head because someone's struggling. If it's mental illness, it is hidden, it is in your brain. You're not gonna see it.

• 21:49Speaker 01

  It's rare that I get moved. I can get moved, but like, I do get moved. I sit with a lot of people. It's rare that I get that moved by someone telling a story about someone else's life. Normally I get moved by an individual telling about their own experiences. Like, oh god, I can see that. The, the, the passion that you described other people's lives, like it was your own life, made me really get to a point where I don't know if I can say anything here because I might roll over the edge. But, and that is incredible that you bring that much empathy to other people. Makes me realise that I could definitely do way more.

• 22:27Speaker 02

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• 23:00Speaker 01

  So, so going back to the story that you're in your flat, you're in South London, you're with Harry, you've just moved to London. What's happening in that flat?

• 23:07Speaker 00

  Everything wrong that you can possibly imagine. We've got mice, we've got holes in the floor in the kitchen where you can like look down into the flat below. We've got the shower, like underneath the shower, the floor had rotted right through. Again, holes, you can like kind of see down into the flat below. Every time you would get in the shower, you feel like you're going to collapse through the ceiling. There was literally everything you could possibly imagine was wrong. There was black mould everywhere, and I mean everywhere. Nothing about the house had been built properly. Everything was done to a really poor standard and the biggest thing was the landlord did not care, still probably does not care.

• 23:48Speaker 00

  And obviously like we have the Renters Rights Act, so I'd like to believe that even though that there was nothing technically on paper. Well, obviously it was wrong and like anyone could see it was wrong, but because our renters' rights were so backdated before the new Renters Rights Act came in, there wasn't really a way of enforcing it to be like, no, you actually need to fix this. Like it was more just, the vibe I got is if you've got a good landlord, good for you.

• 24:17Speaker 01

  Why did you rent the place?

• 24:18Speaker 00

  Honestly, I just, I didn't realise. I, well, there's two things. So for me, I have always been very unlucky with renting. At university, every single home that I rented in university had mould. Like to the point where I just assumed it was normal. My home growing up like didn't have any mould, but everywhere else I lived did. So I just kind of assumed like mould is mould. And then also I think the biggest thing is that I was poor, really poor. Like we couldn't afford, in London as well, like where the majority of my paycheck is going just towards my rent and I'm in one of the cheapest flats I can find. Like unfortunately, that's the reality for most people.

• 25:02Speaker 00

  We're living in accommodation that we can afford, especially in big cities. Manchester is crazy for it as well. London is a big one, Edinburgh, like any of the big cities. You're gonna get affordable housing, but housing that's affordable because it is in such a terrible condition.

• 25:19Speaker 01

  How does it all start to begin? You start filming yourself.

• 25:21Speaker 00

  Yes, so essentially I lost my job. Or like the company that I was working for kind of like went under and at this point.

• 25:31Speaker 01

  And you were in social media, social media.

• 25:33Speaker 00

  So I worked in social media, but I always had a dream of being a presenter. Like that was always my big dream from when I was younger. I wanted to be like a, a TV presenter.

• 25:42Speaker 01

  You would be fantastic. You would be fantastic.

• 25:46Speaker 00

  So I'm, I'm losing my job. I'm at this point where I'm like, I can't live here anymore. Like I hate it, but I also can't afford to leave. At this point, I was considering like calling my dad and going back to living in Leicester, like with my parents. Because I was just like, I don't know how anyone's doing this. And I was jealous. I was really envious of anyone I was seeing that was living in like a home that wasn't falling apart in any capacity. And I was jealous of people that were like making like, I don't know, one thousand pounds more than me every month. Or like people that were like not much of a difference, but they seemed like they, they just had it together. And like that they, they were managing because I was just felt like I was drowning. Anyway, um, in terms of like property and whatnot.

• 26:31Speaker 00

  So I was like, I can't live here, lost my job, can't afford a, a deposit for a new place, can't afford to break my contract.

• 26:38Speaker 01

  Wow.

• 26:39Speaker 00

  What do I do? And at this point I was like, I need to make sure I get that deposit back. So I was like, I'm gonna start documenting how bad it is. And then that footage kind of just stayed on my phone. I didn't do anything with it for ages. Because I wasn't planning on doing it. It was just meant to be for when I leave. So I could be like, this is what it looked like. So give me my deposit back to prove like, you know, I've not damaged the property or I've not been not being a responsible tenant or whatever.

• 27:06Speaker 01

  Do you like standing up for yourself or would you not do that? So.

• 27:09Speaker 00

  At that point, I think it was quite new to me. So I now I would say, yeah, like I will stand up for myself. I'm better at standing up for other people than I am for myself, I think. But back then, no, I think I was very like, I didn't want to upset anyone. I didn't, I, I, I also did not want confrontation. Confrontation terrifies me. I get very, even when someone raises their voice to me, I'll start to cry, I'll start to shake. Like I can't do anger or like anything like that. I really, really struggle. And like all of my siblings are the same, like all of us can't do it. But now I'm like, if you're being mean to me, okay, but if you're being mean to them, okay.

• 27:50Speaker 01

  But think how many other people are in that situation, right? Probably right now and have been.

• 27:53Speaker 00

  Millions.

• 27:54Speaker 01

  Millions and millions and millions where they don't like standing up for themselves, they don't like having arguments. And when you have to go into battle with a landlord and you don't have anyone backing you or whatever it may be.

• 28:04Speaker 00

  There's also that power dynamic. You know, they've got fancy lawyers, they've got a lot of money, they've got a steady income, you don't have that.

• 28:10Speaker 01

  And also you don't understand the rules or anything behind it, right?

• 28:13Speaker 00

  Yes, I, I really didn't at the time.

• 28:15Speaker 01

  So you have this all on your phone and then you think, I've documented that, I'm gonna go and give it to the landlord I need. What, so.

• 28:20Speaker 00

  So essentially one day, um, he just really pissed me off, like really, really, really annoyed me. And I started filming, I think it was in the kitchen I began. I just, we were seeing mice, we were seeing mice. I peeled back the floor and it was like loads of mice droppings, black mould all under the floor. Like the, the flooring itself was completely saturated. And I remember just snapping and being like, nah, fuck this. That's when I made my first video and I can't remember what my first video was. Like I can't remember what room it was. Ah, flatmate's bathroom, yeah, because at that time we had a flatmate. So it was me and Harry and a flatmate.

• 28:58Speaker 01

  Yeah.

• 28:59Speaker 00

  Our flatmate moved out and me and Harry, again, minimum, we could not afford the rent without a third person. Like we, it was not an option. From the get go, it was very much like finding another tenant, that is your problem. Like, because you're in this contract, you've signed for this amount of time. Like if someone leave, that's fine, but you've got to sort of replacement or you've got to, like, you've, you've still got to make that amount. So the flatmate hadn't actually said she was leaving at this point, but she'd already planned to leave. I just didn't know and Harry just didn't know. And she was a model, so she was always travelling all of the time. And again, the house had so many issues that like you would, it's growing mould by itself. It's not that she was doing anything wrong. I remember going into her bathroom and I was like, I really wanna make this like nice for her.

• 29:43Speaker 00

  Like I wanna try and clean it. So she's got something nice to come home to. Because I also can't imagine like living in that kind of world where it's very much like appearances and glamour and stuff. And then, and everything's fancy and glitzy and then you're going home and you're returning home to that, like.

• 30:00Speaker 00

  So, so anyway, and I just thought like, I, I would just really like to make this nice for her. So I did the bathroom, I was really proud of it and I put the video out.

• 30:07Speaker 01

  I love how you're always thinking about other people. Even back then, you're thinking about other people.

• 30:12Speaker 01

  I don't know any flatmate that I would have had who would have done that for me.

• 30:15Speaker 00

  This is weird. I'm not very good with compliments at all, but thank you.

• 30:20Speaker 01

  It's lovely that you're seeing that as a compliment. It's not even a compliment, it's just fact. It's what you are, you just, you, you, you're looking up other people. That's amazing.

• 30:28Speaker 00

  It wasn't entirely selfless though, like I enjoyed doing it.

• 30:31Speaker 01

  You enjoyed doing it. And so you put it online?

• 30:32Speaker 00

  Yeah, so I put that online and it immediately hit like over a million views. And I remember thinking, oh my gosh, because I had a personal TikTok account before. I was lucky if I got like 200 views. So I was like, people are interested in this? Okay.

• 30:49Speaker 01

  When your views started going up, what did it make you feel?

• 30:51Speaker 00

  I think I was just very shocked. It, it took a, a few months for it to set in that like these were real people. Like even now, like I never get recognised. I never ever, ever have people that are like, I know who you are. Like it rarely happens. It's probably happened like six times.

• 31:12Speaker 01

  You now have 1.4 million subscribers on YouTube. You have 2.3 million followers on Instagram and you have 3.1 million followers on TikTok.

• 31:26Speaker 01

  That's a lot.

• 31:28Speaker 00

  For a while though, I was just like, oh, it's just like, I don't know, it sounds stupid.

• 31:32Speaker 01

  You've only been recognised six times?

• 31:35Speaker 00

  Yeah, like and I never get right and I'm so happy with that, like so happy with that. Because I also have this like fear that someone will meet me and be disappointed or someone will meet me and be like, ugh. And also at the first ever time someone came up to me, they said something like, oh, I really like your videos. And I just went, I turned around and went, oh my god, you're a real person. And she just looked at me and I just looked at her and then I could not stop overthinking that interaction for the next like two weeks.

• 32:07Speaker 01

  You're so articulate and passionate about this. It just feels like you've experienced pain. And so you know what pain is in some sort of capacity. And so you really feel these people. Is that fair to say or no?

• 32:24Speaker 00

  Yes, I've experienced pain, but not on any level that comes close or similar to what the people I help have. Which is what I mean, like, I don't think you need to personally have gone through that kind of level. Like, I've struggled with my mental health since I was 11. I've struggled extensively with my mental health, really, really, really badly. But I've always been very fortunate that when I was at my absolute worst, I was, you know, at uni where I only had to look after my bedroom. And it was, it might be really messy for a week. I might be like really contemplating, am I gonna get out of bed to go to the toilet right now? Cause I don't want to, like, I feel so depressed, I don't want to, like, whatever it is, right?

• 33:07Speaker 00

  But, you know, a three hour cleaning spree on a random 5am Tuesday morning or whatever, and it's somewhat done. Like, I've never been at the point where it's a biohazard or it would be like a seriously expensive job to fix. And I'm very, very, very grateful for that. Because I think, yes, like, we all go through our different things. We all have bits and bobs in our childhood or in whatever that shapes who we are today. And I've definitely had a lot of stuff that has been painful, but not on that scale. And I wouldn't want to pretend that I have either. Cause that feels disingenuine, that doesn't feel right, cause it's not true.

• 33:53Speaker 00

  But the snippet of what I have experienced has been enough for me to go, fuck. If, if that's what's happening, you don't even need to tell me what's happened. I know it's bad, I know you're struggling. I don't think there should ever be any shame in asking for help when you need it, never.

• 34:11Speaker 01

  My, my twenties were like super turmoil in lots of different ways. Made in Chelsea was great, it was fun, it was exciting. It was a lot of drinking and it was a lot of drama and a lot of unnecessary late nights and breakups and all these sorts of things, which it doesn't feed the soul in the best way. And so what happened was is I became incredibly anxious. And the depth of kind of like where I went mentally was like so unbearable at times. The version of a person that I've become since that is so much kinder, more empathetic, more understanding. That's obviously happened with you as well.

• 34:45Speaker 00

  You know what I think it is? I think everyone is kind and lovely, like, I do believe that. But I believe that there's, we are innately conditioned to not know things we don't understand. And like have that kind of barricade or that barrier of like, I have no like focal point to understanding this. So maybe I'm intrigued enough to try and learn more. Or maybe it disgusts me, or maybe I find it strange, or maybe I just can't wrap my head around it. I don't believe that in someone's head, it's like choosing to be ignorant, choosing to be apathetic. Like, I don't believe that about anyone. Let's say, for example, like, you've never, ever, ever struggled.

• 35:31Speaker 00

  Obviously, everyone struggles at different levels, but your like basis of like what poor mental health looks like or what a bad day looks like is only as big as what your own experience is.

• 35:42Speaker 01

  Totally.

• 35:42Speaker 00

  Like, I can sit here on the massive like scale of things, like, I live a very privileged life. I'm geographically privileged, I'm white, I, I speak with a posher accent that like maybe gets me more opportunities, maybe it doesn't, I don't know. But like, on a big scale, I'm very, very privileged. Someone who is not geographically privileged, who is, I don't know, a different skin colour, discriminated against in loads of different ways, they might look at what I consider to be a bad day or like doing really badly. And they'll be like, shut up, you, you have no idea what pain is because theirs is a different experience.

• 36:23Speaker 00

  And I feel like I'm using that example because it's the same with mental health in terms of someone's 10 could be someone else's three. It's not anyone's fault because all we know is what we ourselves have experienced. And obviously we can be empathetic and we can try and understand and stuff. Like, I'm a big believer, I don't think you have to have gone through something traumatic in order to understand. I think it helps you, like massively, it helps you to compartmentalise a bit better and put yourself in someone's situation. It should be as simple as you're struggling, let's, let's get you some help. You don't need to understand it, you don't need to know the ins and outs of every single thing that's happened to this person. You should want to be like, this person is struggling, this person's in pain, what can I do?

• 37:08Speaker 00

  Even if it's so, even if it's just you see someone walking down the street and they look a bit sad, just saying, hi, you all right? Like, whatever it is, whatever the metric is, the tiniest thing is still putting out a little bit of positivity. Like, isn't it worth it?

• 37:22Speaker 01

  Hundred percent.

• 37:28Speaker 02

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• 38:01Speaker 01

  You're on the front line, right? You're on the front line seeing people who are really struggling. That's what you truly are, right? And you're helping these individuals. If you were to, if you were to ask the government to make some changes, to make a real difference in people's lives, what changes would you want to make?

• 38:17Speaker 00

  I think we need massive rent controls. I, I, I think there needs to be standard. I personally think homes, if you're renting out a home, it needs to be evaluated by a third party person. And that third party sets the price for how much there is. Cause there are so many landlords out here being like, my property is worth three thousand pounds, it just is. And it's like, but it's not though, they're like, it just is. It's like, hmm, is it? I don't think it is, doesn't have running water. You know, like, there needs to be some kind of standard, that's first. Second, we desperately need investment in the NHS, desperately. The NHS is on its knees. People don't realise how much the NHS is struggling.

• 38:58Speaker 00

  There is so much, like, I'm very passionate about it. I, mental health services are literally collapsing, like, they're, they're struggling so bad. We've had, I think it's the third consecutive year of massive, massive budget cuts for mental health services. And at the same time, we're seeing record numbers of people struggling with their mental health. That doesn't add up to me. You've got doctors and nurses that are using food banks and working their butts off. You, you've got like just entire sectors that are understaffed and underfunded. And with that, everything else falls. Community is especially, councils need a bit more funding.

• 39:43Speaker 00

  A lot of people don't realise how council funding and council budgets even work. Youth clubs is a big thing, funding for the youth, I think, free school meals, obviously, I know like we have that, but there's a lot. I think the basis of everything I would change would be, we, we need community desperately. And we need to make sure that we are putting more funding into the community, like, and also sort out the water. Put it into public hands, god.

• 40:11Speaker 01

  You're like a special individual. I'm totally and utterly blown away. The Sunday Times named you as one of the most inspiring people in the UK. And it was said that proving that digital influence can be used for social change, right? And I saw you and I was like, I'm gonna check this person out. So I go into your social media and I see what you're doing and I'm like, this person's awesome. This is incredible what you're doing. And so I was like, this is gonna be great. Sitting with you today, totally blown me away. I would vote for you in a second.

• 40:36Speaker 00

  Oh, I don't wanna be in politics.

• 40:37Speaker 01

  I'm sure you don't, but I'm sure you don't.

• 40:39Speaker 00

  Keep your vote, Jamie.

• 40:40Speaker 01

  And we haven't even discussed the fact that you've got a petition. You've got over 200,000 signatures now to stop people who have a history of abuse on pets being able to have a pet. I can't believe that wasn't a thing.

• 40:51Speaker 00

  It drives me insane, it like, it drives me insane.

• 40:53Speaker 01

  Where does this come from? Why do you care so much about people and change and community?

• 40:59Speaker 00

  I think honestly, I don't like feeling powerless. I think I've felt powerless a lot. And I think by some miracle, I've got a platform and every single thing I've done, I've not thought it would, I'd be able to do it. Even making an account, I didn't think it would ever be successful. And then it got a bit successful and I still have imposter syndrome. And I thought like, yeah, this is not gonna go anywhere, I won't still be relevant in a year. And then a year passes and people are still watching. Anyway, all of these different things have like very gradually in my head, I've been like, I can, I've got the most chance I've ever had in my entire life of actually being successful at something. What do I want to do? So like something I felt really passionate about was changing renters' rights.

• 41:44Speaker 00

  I had no part in that at all, like, I'm nothing to do with the Renters' Rights Act. But when that came, I was like, I'm so happy. And we've got to speak to so many politicians that would be like, you know, just you talking about it was really interesting and like, it really helped us to understand. And that was great, I had nothing to do with the act at all, but like, just that was another seed and another seed. With the animals, it's come down to, you look at something, you think, that's not right, like, it's not right. If someone was a sexual predator towards children, we wouldn't give that person unlimited access to more children by letting them work in a school or a nursery or whatever, like, we wouldn't do it. Why do we do the same to animals? Why do we have people coming in that have like documented,

• 42:28Speaker 00

  documented longstanding records of torturing, killing, raping animals, whatever it may be? And they can walk into pretty much any, any shop, any pet shop, any whatever, and just buy another one and take it home and do the same thing again. There is nothing stopping them, there's nothing. Because their crime will be listed on the police national computer. But no one that is standing between them acquiring that animal has access to that computer. They don't have access to that register. The only people that do are the people that can access the national police computer. So basically what we wanted was for there to be a reg, we wanted it to be illegal

• 43:14Speaker 00

  for anyone that had been convicted in a court of law. And just not to ramble on, but the threshold of actually being taken to court in the first place for animal abuse. We're not talking neglect, we're not talking like, we're talking like.

• 43:30Speaker 00

  It's disgusting to think about, but we're talking about raping. We're talking about killing, torturing, beating, kicking, biting, anything you can imagine. We're talking about the extreme level. It needs to be extreme in order for like the R S P C A or like the police to even deem it worthy of taking to court. There needs to be a mountain of evidence already, even to just get in that courtroom. Because otherwise they're not going to waste their resources if they don't think they can like realistically get a conviction. Then let's say you've done the most disgusting heinous things. Let's say you've done it to multiple animals. They find you with fifty, sixty, sixty dead dogs, whatever. You, maximum sentence you can get is five years in the UK. And that's only after Battersea campaigned for years and years and years to get it raised from six months.

• 44:14Speaker 00

  Five years is the absolute maximum you can get for the most disgusting things you can think of doing. It's heartbreaking. These people might get five years and a temporary ban from owning animals or five years and a ban from owning animals that's permanent and that's like at the judge's discretion. But then there's nothing enforcing that. Because a lot of this abuse, it's happening domestically. It's happening behind closed doors. It's happening in homes. How do you prove that that cycle is continuing if all you're hearing is a dog screaming, a dog crying? You know for a fact that that neighbour has had sixty dogs and he's gone to prison for killing and raping them or whatever. And you're hearing another dog in there. What do you do? Well, the answer is you can't really do much.

• 44:59Speaker 00

  You, you can call the R S P C A. They, again, they have to restart that cycle of, well, we need evidence. We need enough evidence in order to get the police to issue a warrant. And once we've got that police issued warrant, then we can go in and seize that other dogs. They're wasting their own time and resources. It doesn't take a genius to be like, well, two and two is four. Like, we know what's happening inside. We just can't stop it. The second that you make a register, you're number one, making it so that when that person tries to go to a pet store or a shelter or whatever, when they try and get an animal, the people have access to that register. So they can already flag that person as, we're not giving this person an animal. The second thing is just by making it illegal for them to have that animal in the first place.

• 45:44Speaker 00

  It means even if they did acquire an animal, that person, that neighbour ringing up saying, my neighbour John has, I'm hearing a dog screaming. Police, R S P C A can check that register and go, John shouldn't have an animal. So we're immediately seizing it. We don't then have to wait months and months and months and months to get enough evidence of a dog being tortured in order to prove that it has indeed been tortured. Because bear in mind, that whole process lasts so long. A lot of the time, by the time the R S P C A and the police get there, the dog's already dead. Multiple animals are already dead because you're too late. So that's what we want. And Defra said, we don't think that's necessary. Fuck you, Defra. We're gonna write a bill, a big, beautiful bill.

• 46:28Speaker 00

  We're gonna write a bill. Um, so next it will be, I need to find a lawyer. I need to find a lawyer that's really good, but isn't going to bankrupt me. Or the other thing I had, I thought of was, well, what we could do is say, listen, we'll pay for a lawyer, whatever. And we'll ask for donations from the public. Because then that way, obviously we trace where those donations, we're very transparent about how it's spent, where it's spent. But then also that way, by the time it gets to the House of Commons to Parliament, you're going, not just have people signed a petition, they've put their hard earned money. Because that's how much we want this. You talk to anyone and they will want this.

• 47:10Speaker 01

  Claps all round to you.

• 47:12Speaker 00

  Oh, thank you, thank you for having me. This was, yeah, it was such a nice, like, podcast experience as well.

• 47:18Speaker 01

  I'm so glad.

• 47:19Speaker 00

  I obviously knew it would be nice and not horrible, but I was very nervous and I really had a good time. And I feel very relaxed and at ease and I really appreciate you.

• 47:29Speaker 01

  Bee, thank you. I wa, listen, we're gonna leave all of your social channels, everything that you do in the show description. So people can go and check you out. We're also gonna leave the petition for your, the, the campaign you're doing against cruelties to animals. We're gonna leave that as well. So everyone can check out all your stuff. And if you are a lawyer listening as well and you want to help out.

• 47:44Speaker 00

  Please help me.

• 47:45Speaker 01

  Yeah, if anyone wants to help out as well, we'll leave an email address that I'm sure you can give us, that we can put in the show description, that people can email. Anything. Listen, we like to end the conversation with quickfire questions. Are you ready?

• 47:56Speaker 00

  Okay.

• 47:57Speaker 01

  What's a saying or phrase that makes you smile or cheers you up?

• 47:59Speaker 00

  Oh, when a good, a proper northern goes, ay, my duck. I love it. It makes me happy.

• 48:06Speaker 01

  Best compliment anyone's ever given you?

• 48:08Speaker 00

  Oh, I love it when people I D me.

• 48:10Speaker 01

  That's a good one.

• 48:11Speaker 00

  I still get I D'd, like, all the time. Yeah, I love being I D'd.

• 48:15Speaker 01

  But you're still in your twenties, I think. Yeah, you're.

• 48:17Speaker 00

  I'm like twenty eight.

• 48:18Speaker 01

  Okay.

• 48:19Speaker 00

  Well, like, I'm not, you don't need to I D me for a Red Bull, like, I'm over sixteen.

• 48:22Speaker 01

  Yeah, that's true. What, what scares you most about yourself?

• 48:25Speaker 00

  I get very passionate, but I think it could be passionate to a, I get very upset. Like.

• 48:31Speaker 01

  Don't lose that. That's not, that's, let that passion come out a hundred percent. Let it go.

• 48:37Speaker 00

  I just think there's a level, you know?

• 48:39Speaker 01

  I don't know.

• 48:39Speaker 00

  I need to find that balance.

• 48:40Speaker 01

  I think it's great. When was the last time you cried?

• 48:42Speaker 00

  Oh, two days ago, I went to an R S P C A shelter and I just saw all of the dogs in the cages. And again, like we spoke about before, like, I don't want to go on a rant, but you know, when you look at any shelter and there might be like six dogs, there's not six dogs there, there's like twenty dogs there. You're just seeing six dogs because the other fourteen are involved in court cases, so they can't be seen online. And again, knowing what it takes to be, actually go to a court case and then seeing them there. Yeah, I just started bawling. I was like, you poor babies.

• 49:08Speaker 01

  Your heart is so big. Wow. What's something you can't let go of?

• 49:13Speaker 00

  The past. I'm bad with the past.

• 49:15Speaker 01

  Really?

• 49:15Speaker 00

  I'm bad with grudges. Yeah.

• 49:17Speaker 01

  Why?

• 49:18Speaker 00

  Uh, I don't know. I'm just, I think I've got so much love to give. And I think it takes me a lot, it takes a lot of like, fuck it with me, for me to be like, no, I don't care anymore. Like, you're, you're, you're done. And when, when I reach that page, I will hold that grudge till I die.

• 49:36Speaker 01

  Really?

• 49:36Speaker 00

  Yeah, yeah, yeah.

• 49:37Speaker 01

  But you know that only injures yourself.

• 49:38Speaker 00

  I know, but I've still got beef from a girl in year eight. Like, I, I will, it will be till I'm on my deathbed. Like, yeah.

• 49:45Speaker 01

  But you, but like, I mean, we all have our little.

• 49:48Speaker 00

  It's only like three people, but like, if I was Arya Stark with the list.

• 49:52Speaker 01

  You would.

• 49:53Speaker 00

  Not to like kill them or anything, just to be like, I am like you.

• 49:57Speaker 01

  What's your guilty pleasure?

• 50:00Speaker 00

  Vaping. It's really bad.

• 50:02Speaker 01

  Phoebe?

• 50:03Speaker 00

  Vaping.

• 50:03Speaker 01

  Oh, vaping.

• 50:04Speaker 00

  Phoebe.

• 50:05Speaker 01

  Phoebe. Vaping? That's, that's okay.

• 50:08Speaker 00

  But don't vape, no one vape, don't ever vape. And I'm going to quit again and I'm gonna stick to it this time.

• 50:13Speaker 01

  All right. What do you like most about yourself?

• 50:16Speaker 00

  I don't, I'm really bad. I don't know.

• 50:18Speaker 01

  Come on.

• 50:18Speaker 00

  I'm working, I'm working through it in therapy. I don't know.

• 50:21Speaker 03

  Her big heart, her passion, just everything. She brings such goodness to the world.

• 50:27Speaker 01

  Yeah.

• 50:28Speaker 00

  I'll give you a ten or later.

• 50:32Speaker 01

  Bee, you're amazing. Please don't stop. Please keep going.

• 50:35Speaker 00

  I'll keep going.

• 50:36Speaker 01

  Please keep getting bigger. And I just, I hope, I hope this episode goes far and wide. I'm quite good at manifesting things. I'm quite good at like that. So I really, and I really feel like it should and will. So I really hope it goes everywhere and people hear this and people connect with you in the most positive way. And I feel, and I hope people reach out to assist you in the most positive way because they should. And I would like to do as much as I can to help you. You're amazing. You're incredible and you're beyond fantastic company. Thank you so much for coming on. You're amazing. I'm gonna see you.

• 51:20Speaker 04

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