
How to Run an Institution in an Anti-Institution Era | Better in Person
Hosted by Stephen J. Dubner
- 37m
- Transcript
Summary
Written by a model from the transcript; not yet reviewed.
Stephen Dubner hosts a conversation with Anne Pasternak, Director of the Brooklyn Museum, and Michael Roth, President of Wesleyan University, about running major cultural and educational institutions during a time of widespread public skepticism. The guests discuss the intense pressures they face, from public controversies and campus protests to financial constraints, while explaining why their institutions remain vital centers for community, dialogue, and freedom. They also examine how technology and AI are shifting the roles of both museums and universities.
The discussion highlights the unique identities of their institutions, such as the Brooklyn Museum's accessibility and Wesleyan's focus on combining academic rigor with personal experimentation. Pasternak and Roth argue that institutions should not retreat from real-world conflicts but instead serve as physical spaces where people from diverse backgrounds can confront difficult truths and practice civil discourse. Through personal anecdotes about fundraising, controversial guest speakers, and viewing art, they illustrate why leading these public spaces is both deeply challenging and uniquely rewarding.
- Museums can foster deep community engagement by maintaining inclusive admission policies like pay-what-you-wish structures. 13:21
- Universities should focus less on rote knowledge transfer and more on collaborative, hands-on learning experiences. 35:19
- Academic leaders can maintain institutional independence by communicating directly with the public rather than running every statement through a board. 17:14
Chapters
- 0:00Podcast Intro and Host Introduction
The episode opens with a brief introduction to the show, its sponsor, and the hosts, setting the stage for the discussion.
- 1:06Trust in Institutions: Current Climate and Challenges
The conversation turns to the low trust in institutions, with the guests reflecting on the pressures they face.
- 4:11Mission and Values of the Brooklyn Museum
Anne Pasternak explains how the museum models inclusion, confronts uncomfortable truths, and serves as a place of reality and joy.
- 9:09Fundraising and Financial Realities for Museums and Universities
The hosts discuss fundraising efforts, endowments, tuition, and financial aid, comparing the financial challenges of a museum and a university.
- 11:58Responding to Controversy: Boycotts, Vandalism, and Public Debate
Anne and Michael share experiences of criticism, vandalism, and how they navigate public scrutiny while staying true to their missions.
- 24:25Art, AI, and the Future of Museum Experience
The discussion explores how AI could enhance visitor engagement, the role of physical presence in museums, and the evolving nature of art interpretation.
- 36:29Closing Reflections and Takeaways
The episode concludes with final thoughts on institutional leadership, the importance of community, and a call to action for listeners.
Highlights
- 2:15
Unusual Mutual Admirationinsight
The director of the Brooklyn Museum expresses deep admiration for the university president's public moral voice, which she frequently shares with her leadership team and board.
- 3:09
Pragmatism Over Principlesinsight
A museum director admits she has long rejected strict adherence to abstract principles in favor of pragmatism, yet finds herself criticized for defending basic ideas of diversity and inclusion.
- 13:15
Proudly Flawed Business Modeldata
The Brooklyn Museum operates on a pay-what-you-wish model where more than half of visitors pay nothing, which the director jokes is the worst business model in order to ensure broad economic diversity.
- 16:24
Spontaneous Public Commentarystrategy
The president of Wesleyan University explains that he posts his writings and blog entries on major news events immediately without running them past his board of trustees.
- 19:58
Inviting Supreme Court Justicesstory
Wesleyan hosted Supreme Court Justice Antonin Scalia for an endowed free speech lecture after a faculty group unexpectedly recommended his invitation, leading to protests and intense debate.
- 27:33
A Gift of Resiliencestory
The Brooklyn Museum director's husband gave her a small painting of a knocked-out boxer for Christmas to symbolize her ability to take heavy hits and keep getting back up.
- 34:04
Aggressive AI Therapists in Classstrategy
A university president requires students to interact with a custom AI chatbot configured as an aggressive therapist to discuss course material on virtue and vice before debating in person.
Quotes
“I think people are looking at the Brooklyn Museum as a place that really models what its values are.”
Unnamed speaker · 4:17 “I think people are looking to the Brooklyn Museum maybe as a place of reality.”
Unnamed speaker · 4:35 “Benefits are growing twenty four percent this year alone, right?”
Unnamed speaker · 12:39 “People want to see the object in real life.”
Unnamed speaker · 32:44
Sponsored segments
- ChatGPT 0:00–0:07
- ChatGPT 18:31–19:57
About this episode
Anne Pasternak (Brooklyn Museum) and Michael Roth (Wesleyan University) tell Stephen Dubner how they keep the peace in the middle of a culture war. If you'd like to see the video version of Better in Person, you can watch it on YouTube or Apple Podcasts.
Transcript
6,668 words · 3 speakers
Speaker names marked are inferred from speaking time and the show’s known hosts — they are not voice-verified.
Topics
- AI
- Brooklyn Museum
- New York City
- Wesleyan University
- Raised by Wolves
- Pictures from Home
- Manhattan
- Portland, Oregon
- Dumbo
- Creative Time
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