04.04.25 Clark Answers His Critics on Clark Stinks / Cruise Industry Scam Alert

Friday - Clark Stinks day! Christa shares Clark Stinks posts with Clark. Submit yours at Clark.com/ClarkStinks. Also, if you like to go on cruises, Clark has 2 special warnings for you. Clark Stinks: Segments 1 & 2 Cruise Warnings: Segment 3 Ask Clark: Segment 4 Mentioned on the show: The Best Phone Plan For You – Compare Phone Plans Streaming TV Tool: Find Cheapest Way to Stream Your Favorite TV Channels Highest Cash Back Credit Card Calculator / Clark.com - Calculators What's the Best Setting for Your Thermostat During the Summer? Is One Medical Membership for Prime Members Better Than a Health Concierge? Who should apply - European Union - EU Travel Europe Check if you can get an electronic travel authorisation (ETA) Price Book-Track Grocery Price 4+ - App Store Cruise Hive: Virgin Voyages Issues Scam Warning to Cruise Passengers The Only Way You Should Pay for a Cruise Is the Target Circle™ Card Worth It in 2025? Best Online Banks: Free Checking and High-Interest Savings Accounts 17 of the Best High-Yield Online Savings Accounts in March 2025 Clark.com resources Episode transcripts Community. Clark.com / Ask Clark Clark.com daily money newsletter Consumer Action Center Free Helpline: 636-492-5275 Learn more about your ad choices: megaphone.fm/adchoices Learn more about your ad choices. Visit megaphone.fm/adchoices

• 0:00Speaker 00

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• 1:16Speaker 02

  It's my pleasure to welcome you here to the Clark Howard Show, where our mission is to serve you with advice and information that empowers you so you make better financial decisions in your life. Before we begin today's episode, I want to remind you that the team at Clark.com has been so hard at work developing tools to help make complicated decisions easy. Trying to pick a cellphone company, trying to pick a streaming service. Just two examples of tools that we have that help you make decisions. What's your favorite of the tools we have, Krista?

• 2:00Speaker 03

  My gosh, that's a hard one. The cellphone one was awesome. I used that recently, figuring out what cellphone plan, because I wanted to switch carriers was the best deal for me. And I have my son on a different plan, and it was an awesome tool.

• 2:13Speaker 02

  So, we do this because there's a lot of things that we just have to make seat-of-the-pants decisions. And because of marketing and advertising, we may pick the wrong ones. So what we're trying to do is distill it down into a clear aha moment. Hey, this is what I should do and make it quick and easy for you to do it. I'm really proud of what we've been able to develop. And as best I know, these various tools we have are unique. Nobody else offers the sophistication we do with these decision-making tools.

• 2:51Speaker 03

  And we have a ton of calculators too, for everything you could think of.

• 2:54Speaker 02

  Right. The what ifs and how much you should save this week to do this, that, and the other, and on like that. So check them out at Clark.com. Today is a day I get to learn. These are the apps, the tools, the calculators I get from you when I get to hear on Clark stinks how I've messed up. And later, if you are somebody who loves going on cruises, I've got two warnings that you need to know coming up later in today's podcast and YouTube show. But without further ado, it's time to hear how I stink.

• 3:35Speaker 04

  I should have never encouraged you to speak.

• 3:37Speaker 05

  You must think I'm pretty stupid. You should be ashamed of yourself. Well, maybe I'm wrong. Maybe I'm wrong. Maybe you're right, pal.

• 3:50Speaker 03

  Dear King Clark, you stink worse than my protein shaker bottle when it's left in my car in the middle of summer. Speaking of summer, there's easier ways to save money during the summer than turning your house into a sauna and turning your family against you. Self-restraint on the thermostat is key. Keep it set at a cool temperature during the summer. You always talk about taking control of your own wallet, yet you tell us to let our power companies hijack ours. I still love you though, Jeremy.

• 4:20Speaker 02

  This was about the programs that power companies have where they make you sweat a while during peaking times where they're paying a lot more for power and they give you a discount in return for letting them make you sweat for a while. I don't know. I mean, if that sounds terrible, Jeremy, I say to somebody who feels like I do, take the savings and sweat a little. Someone who thinks that's a crazy idea like you, don't do it.

• 4:52Speaker 03

  You met a caller with a 2006 Accord that needed a catalytic converter for $3,000. You ran through the whole call and recommended the caller fix the car. Good decision, but you never mentioned this price. $3,000 for a catalytic converter replacement? This person must have went to the dealership to have a quote that high.

• 5:14Speaker 02

  Okay, I've never heard that term for car dealers. The dealership?

• 5:20Speaker 03

  This price should be no more than $1,000 from an independent mechanic. The part online is under $100. Three grand is robbery. Thanks for all you do, Pete.

• 5:29Speaker 02

  Pete, thank you. You know, I'm totally out of date on what catalytic converters cost because I've been driving an electric car for 14 years and I just am not up to date. So I appreciate that very much.

• 5:44Speaker 03

  Clark commented recently on a podcast basically describing teleworking employees as overprivileged. I feel that perspective misses some key realities. I work in a hybrid role, commuting an hour each way, three days per week, to sit at the same setup I have at home. On my remote days, I often work past my scheduled hours because I don't have to account for a long commute. My employer usually gets more productivity from me when I telework. Beyond that, commuting comes with risks. Car accidents are frequent on my route and costs gasoline, wear and tear my vehicle. Additionally, maintaining office space is a significant expense for employers, from lease payments to utilities. Companies that embrace telework reduce costs while still supporting efficiency and output. The future of work isn't forcing people to

• 6:29Speaker 03

  Be an outdated office role models. Just as we wouldn't mandate fax machines in a digital age, we shouldn't insist on commutes when technology allows us to be just as, if not more productive from home. CEOs who insist on micromanaging their employees rather than treating them like professionals are missing the bigger picture. Telework isn't about privilege, it's about progress and trust. Donna.

• 6:52Speaker 02

  Donna, thank you. All right, so why do I call it overprivileged referring, really, I was referring to myself and other people who have the ability to work remotely or work in person for a lot of what we do, is think of all the people who can't do that. They don't have the option. Now, the thing with employers being freaks about wanting people in the office and they're all piling on saying, you know, work from home is over, that is a control freak kind of thing. On the other hand, it's not all one thing. People tend to get promoted less often if they're not physically present.

• 7:34Speaker 02

  People tend not to get the same raises when they work remotely as when they work in person. And I think that companies lose a certain culture when people are not together with each other and they're working remotely. But there's a fourth thing that I think has, I missed, that is a clear problem. And that is that young people who are in their first, like, real office job, miss so much they'd learn if they're working remotely only. But remote work is one of the good things that came out of the bad thing of COVID.

• 8:16Speaker 02

  And employers of a certain age, the bosses tend to be older, have not felt like they had enough control over people.

• 8:28Speaker 02

  And have ordered them back in the office. And I think the hybrid makes the most sense.

• 8:34Speaker 03

  Clark doesn't stink, but Amazon Prime Medical that he suggested does. I was ill on the weekend and needed medication. I had to go through all the signing up as a Prime customer. I tried to navigate on my laptop, but you had to download the app. Then it wouldn't take my password, which I've been using for years. Then there were no virtual appointments available on a Saturday. What is the good of that? I canceled immediately and won't try this again. Maybe someone else will recreate one more seamless. Audrey.

• 9:01Speaker 02

  Audrey, thank you for that feedback. I knew, and I said in our show planning meeting, that when I talked about Amazon Prime Medical, that I was sticking my neck out and we'd hear from people who it was a bust. Medical is tough. That's why so many people who thought they had a better way to do it have kind of done a face plant. I will tell you, I have found Amazon One Medical to be a good alternative and I have not had a lot of hiccups with it. And so I'm really sorry that on my rack, you signed up for it.

• 9:44Speaker 02

  You're like, that was terrible. I have found it to be very useful, particularly I travel a lot. And if I've been sick out of town, I've been able to get appointments where I am instead of going to an urgent care or a Doc in the Box where they have no idea who I am, no, none of my medical history or anything like that. The One Medical offices are all electronic medical records and they see everything about me. Is it perfect? Nah.

• 10:20Speaker 03

  This is less a case of Clark stinks than Clark sometimes gives incomplete answers. I just heard him talk about being able to store your passport on your Google Wallet. I was instantly curious, but found out that that doesn't mean you should still carry your physical passport. Probably most importantly, it is only good for domestic air travel in certain airports, which Clark did not mention. You cannot use this for international travel at this point. I wouldn't want people to just show up at the airport thinking this means they no longer need to carry their passport. And as a side note, is this the first time that an Android does something cool before the iPhone? Hmm, just saying, Lynda.

• 10:55Speaker 02

  Lynda, thank you. You know, this came up again, and I did give the explanation about when it works, when it doesn't. And it's not yet something that we'll be able to use as a substitute for a physical passport. Although I don't think there's any doubt that that day will come.

• 11:15Speaker 03

  Clark missed an opportunity to give some advice to avoid being ripped off. In the past week or so, he has mentioned the new ETA requirement for the UK. He mentioned that it would cost between $10 and $15. He should warn folks to be on the lookout for websites that charge significantly more than that. I've been seeing posts on social media about people paying upwards of $100 from these websites. Brian.

• 11:38Speaker 02

  Brian, thank you. So the ETA, the Electronic Travel Authority, Australia has one, the United Kingdom has one, Europe has delayed theirs again till an undetermined date from July of this year to sometime in '26, undefined. But it's coming all over the world, and you've got to make sure you're downloading the official government app onto your phone for whatever country it is, that you don't end up at one of these scammy third parties that will rip you off. And you know, criminals take advantage of people's unfamiliarity with any government service.

• 12:20Speaker 02

  Local government, state government, federal government, or in this case, foreign government. And know that you don't go to intermediaries. You only go to the real government website. You know, in the US, you know, it's a .gov as an example. So somebody's sending you to some weird thing from a Google search.

• 12:42Speaker 02

  All you're gonna find is trouble and cost.

• 12:45Speaker 03

  Thanks for highlighting variability in unit pricing at the grocery store. Your advice stinks like an overripe portion of brie cheese festering at the back of the refrigerator. Telling people to watch the unit price for various different portion sizes is great, but then you're at the grocery store, how do you do the mental math while doing the weekly grocery run? Educating us is great, but provide some advice on how to actually do this without making shopping and exercise and recalling your timetables. There is an app called Price Book for Apple devices that does the unit price comparison across multiple stores, not just at a single store.

• 13:19Speaker 02

  That's cool.

• 13:21Speaker 03

  Yeah, it automates the process by scanning the product barcodes. I'm an Android user and cannot find an equivalent app for Android. Can you search and recommend digital tools that can help make the process of unit price comparison practical? At our local Publix, they do this work for you on the price tag, but they're not the cheapest store. Aldi's cheap, but they don't help much with unit pricing because they have a limited selection. JP.

• 13:43Speaker 02

  JP, thank you. And so I think the solution is you JP need to develop the app for Android users. It's funny because this is a stereotype, but roughly half of Americans who use Androids tend to be more cost sensitive than the typical iPhone user. So it's kind of backwards that there's this app for iPhone and not one for Android. So for me, this is something I don't necessarily, when I'm in a store, I'm not thinking about what you talked about, about the iPhone app that compares unit pricing at different stores. But I've got a math mind, so I'm doing the unit pricing calculation in my head.

• 14:28Speaker 02

  Most people, if it's not posted there on the shelf, have to use the calculator function of their phone to figure out which is actually the better deal.

• 14:38Speaker 03

  All right, and these last two are about the same segment. "I love your podcast, but you stink." "On stating the cheapest places to live and referencing West Virginia and Mississippi, you followed that with, why would anyone want to live there? Having lived in Mississippi most of my life..."

• 14:53Speaker 02

  I said that?

• 14:54Speaker 03

  "...I can tell you that we have the kindest and most hospitable people. And with those low costs, I can afford a 15-year mortgage. My wife can choose to be a stay-at-home mom, and there's still money left for vacation. There are some beautiful places in both of these states, and the traffic sure beats yours in Atlanta. Thanks for all you do, Andy in Mississippi." And this one. "You will have to start having Clark stinks three days a week if you give information like you did on the affordable states. You were surprised that the most affordable West Virginia borders what you say is very expensive Virginia. That may be true for the areas around Washington DC like Arlington, but southern and western Virginia are different as night and day. They are much less expensive.

• 15:35Speaker 03

  Also, why be surprised that the Rust Belt states like Michigan or Ohio are affordable? Tom?"

• 15:41Speaker 02

  Tom, thank you both for these comments. I actually have no memory of dissing Mississippi or West Virginia. And if I did so to my friends, because I have friends in both, gosh, that was really not cool that I did it. Now, I could certainly bash Ole Miss, because my son goes to Auburn, and so automatically I'm supposed to diss Ole Miss. But to diss a whole state? Uncool. The biggest problem that Mississippi and West Virginia have if people move there is medical... Now, I'm going to bring more posts.

• 16:24Speaker 02

  Medical care in the two is generally not overall as available as it is in other places. But your point that Tom made about Virginia, having lived in the Washington DC metro area for more than five years of my life at one point, I know the difference in costs in southern and western Virginia versus Tidewater, Richmond, and the Washington DC suburbs of Virginia. And that's a very valid point. And I want to thank all of you for your Clark stinks posts. Know that it's really so helpful to me.

• 17:07Speaker 02

  When you take the time to post these, I appreciate it so very much. All you do is go to Clark.com/ClarkStinks. And you know what I never mentioned? If you have a question for me, go to Clark.com/AskClark and you can post that question for me.

• 17:26Speaker 03

  It's Clark.com/Ask.

• 17:28Speaker 02

  Oh, that was a little redundant of me. Clark.com/Ask. So, go there and ask a question. Either way, the whole idea is we are a community together that empowers each other and brings knowledge to each other. That's what I love in an era of so much misinformation. There's so much that we can do to help each other at a time that's hard to know where to get safe information, safe help. That's what we try to be. Coming up next, cruises. What do you need to know that might not be safe with cruises?

• 18:13Speaker 02

  I'm going to tell you.

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• 20:01Speaker 02

  I have a scam alert for you. You need to know. It is a problem in the cruise industry affecting not generally the most loyal, continuous cruise people, but people who go on cruises irregularly. You've done a number of them and you may not be able to pick up the signals of a hot scam. What's happening is people are posting often on social media that they're booked for a cruise, they can't go on, they're going to lose all their money on it. So they want to sell their booking to you at a big discount.

• 20:45Speaker 02

  And people are doing it. There have been warnings now. First one I saw was a few months ago. From Virgin Cruises, but now they're appearing as a problem from I'm seeing with other cruise lines as well, where people are getting conned. It's on all the cruise blogs, putting the warning out, but if you don't cruise all the time and you're not on your favorite blog or sites, you're going to miss this and you're going to think these are real money-saving opportunities. They are not. Do not believe any of these posts from someone that'll appear in your social media feed, saying, "Hey, I got this cruise booked

• 21:30Speaker 02

  on Carnival, you know, in June, and I can't get my money back and I can't go because of blah, blah, blah, and I'll sell it to you at a 40% discount." And then you pay them money and they disappear because they were just crooks. And people who don't go on cruises might not even know that with cruises, you can potentially, depending on the cruise line, change the name passengers on a booking. The booking remains non-refundable. You may be able to change the name on the booking. So no one would fall for that with an airline, but depending on the cruise line, they might fall for that and turns out they got conned.

• 22:13Speaker 02

  So there is no secondary market. It's legit selling off reservations on a cruise, bookings on a cruise, and selling them to you at a discount. It is just a big fat lie. Now, the second thing is not a scam, although we had a complaint about it recently, and then I saw a news story about it as well. And if you on a cruise ship are not feeling well, and the cruise ship is at sea... And you go to that infirmary on the ship during hours. Know that the bill you may get would be so high potentially

• 22:57Speaker 02

  that it would make one of these big hospital systems overcharging people blush. It can be crazy expensive. So if somebody's really, really sick and you're at sea, you gotta be seen. But before they want to order this test, that one, the other one, the other one. If you're a loved one with somebody who's not feeling well, you ask for the price list first and use as best discretion and judgment as you can, what it is you should be doing. If you have high speed internet on the ship, you can contact your, if you have a doctor at home, you can contact your doctor's office and say, hey, this is going on. What should we be doing?

• 23:42Speaker 02

  They say, seek emergency care right away. Then you've got your answer and you gotta go to the ship infirmary. But the costs are huge. Most insurance that you might have for health insurance will turn down payment for any kind of medical services provided on a ship. Now, the reason I kept saying at sea, at sea, at sea. There are a lot of medical offices right near the port in major cruise ports because the crew tends to maybe go to those offices when they're in port, staff may. And usually the port will be near areas

• 24:25Speaker 02

  that vacationers to an island are going to. So you can usually get much cheaper decent healthcare at a clinic, at an emergency care facility at the port versus what you have to pay on the ship. But the main thing on the ship, unless it's somebody who's got a heart attack and they're trying to save their lives, the bill's going to be whatever. If it's something else that's not, it may be urgent, but not emergency, you want to see that price list before you say yes.

• 25:02Speaker 03

  Robin in Ohio says, "I have a credit score of 843. One of my long-term credit card companies recently reduced my line of credit from $10,000 to $3,000. Their reason is because of low utilization of the card. They say if I want a higher credit line, I will need to complete a new application, have my credit unfrozen so they can pull it. I thought we already had an existing relationship with a bank that they could pull our credit anytime they wanted. A couple of years ago, I got a credit card that earns rewards, so it's the main card I use now, but I have been using this card twice a year, as you suggested. I'm afraid their next step will be to close the card, and they will hurt my credit score. And I think going from an available credit line from $10,000

• 25:43Speaker 03

  to $3,000 will hurt my score as well. Why am I being treated like the same as someone who has a very low score?"

• 25:49Speaker 02

  So, Robin, this goes back to 2009. In the Great Recession, we had something that the banks had never experienced. A lot of people with incredible credit scores may have lost their jobs or whatever, and charged up cards that they had available, they were what are called "back-of-the-wallet" cards. So, they were doing cash advances against them, whatever, and then they were just straight going from not really having used the card a lot to defaulting on it. So, they'd use it, default on it, and there'd never been a pattern like that. So,

• 26:30Speaker 02

  now that the economy is slowing and more people are getting laid off, again, we're not in a recession yet. The odds of a recession still are 50/50 at this point, but there's going to be more people get laid off who didn't expect. The credit card companies start getting scared. Plus, delinquencies on credit cards have been rising. So, when somebody has... You have a golden credit score. 843 is so close to perfect, it's amazing. But what the credit card companies fear is someone who's got this big limit, using it sparingly, suddenly will say, "Oh, well,

• 27:11Speaker 02

  I gotta pay my mortgage. I'm pulling out a big cash advance right now and use it to pay", and then they don't pay the credit card. So, you are being condemned.

• 27:22Speaker 02

  By them not having done anything wrong, they're just doing patterns. And some credit card companies will do it, most won't. So this hopefully is just an odd thing that happened to you. We're not hearing, we haven't been hearing from anybody with this like we did in the past, are we?

• 27:43Speaker 03

  Not as much, no.

• 27:44Speaker 02

  Yeah. So know that my normal rule of just using a card a couple of times a year when the banks get scared may not work. They may cut your line or cut your card anyway. But hopefully it will remain an isolated thing because it's anti-intellectual with somebody with an 843 credit score, which I bet the CEO of the bank doesn't have a score that high, to say, oh, well, you're too much risk. We're cutting you from 10 to 3. That's using a poleaxe instead of a scalpel.

• 28:22Speaker 03

  Okay. Barbara in Florida says, there's a Target being built near the retirement home we are about to move into. I'm considering applying for the Target credit card that pays 5% back for Target purchases. We would use it in Target only. Would this be a good move?

• 28:37Speaker 02

  Yeah, you know, the Target card is kind of a unique thing because most times when you get a store card, they give you this big discount one time and that's it. The Target is this flat 5% every time.

• 28:53Speaker 03

  And it's not money back, it's actually a discount.

• 28:55Speaker 02

  Discount at the register. It's great if you shop regularly at Target.

• 29:01Speaker 03

  Anonymous in Minnesota says, I have money saved at a bank and in high-yield savings account for a down payment on a house, along with my emergency fund and saving for my next car purchase. I'm looking for a second HYSA account before the year is up, so I can make sure all of my money saved remains FDIC insured. And looking at all the APYs for various accounts out there, I see that the bank I'm with is currently 0.6% more for new accounts only than the rate I currently have. This makes me wonder how long on average. Do banks give a prorated APY for new accounts before they lower the APYs to where they're not as competitive? Do you have a place you go to compare the average APYs over the last year of the bank as to compare these account options?

• 29:46Speaker 03

  I don't want to pick a second account that doesn't remain competitive once I'm no longer new. Thanks for the help.

• 29:52Speaker 02

  So, this is a great question. After the banks had had the big federal suit against Capital One for cheating people on the savings accounts where they came up with a second name for it and people in one 360 account were getting completely hosed on interest and people in the other 360 account were getting high interest rates. Once the Fed said, "Oh, well, we were just kidding. You want to do that to people? Go ahead." We're going to see a lot more of this kind of dirty dealing from the banks. It is uncool that a bank would say, "Okay, we're going to do this for you, but then somebody

• 30:37Speaker 02

  else who comes along, we're going to give them a much better deal." It is dishonest, it's crooked, it's unethical, and it should also be illegal. Now, for a bank to have a temporary promotion and they tell you upfront, "We're going to give you this higher savings rate if you come to us," or "Give you this bonus cash if you come to us and open an account," that's one thing, but to use it as a really dirty dealing loss leader where they say, "Oh, you're going to earn 5.2% on our high-yield savings account." And then, next thing you know, a month later, two months later, you're earning 0.4%.

• 31:22Speaker 02

  I mean, that's just rotten. So there is no procedure yet that I know of anonymous for you to know what a bank is going to do unless in writing, they say you get the initial teaser rate for one year, six months, three months, whatever. And most, the banks know, most people open a high-yield savings account at the time they know the rate is really good, but they don't monitor what the interest rate is they're earning over time. So that's the assignment each of us have to do is to monitor these accounts and make sure we're not getting

• 32:05Speaker 02

  rooked. And I just wonder, what is it about the culture of so many banks that they wake up every day trying to figure out how to cheat you and me? What kind of culture is that? Wow. I need to take a deep breath, good yoga breath, calm myself and say, most people, most organizations, most businesses, wake up each day trying to do the right thing, doing the right thing, treating people right. Unfortunately, we have people who don't. So

• 32:48Speaker 02

  just remember, most people are good and most owners of companies are good people. And we hear more about the ones who aren't, but kumbaya to all of us. And this weekend, know that we are trying to do right by you every moment, every day with Clark.com and Clarkdeals.com. And while we're at it, if you don't subscribe to our free newsletters, you're missing a lot. You're missing a lot of tips, a lot of ideas, a lot of things maybe you didn't know

• 33:26Speaker 02

  that could make you money or save you money. You want to check them out, go to Clark.com/newsletter or newsletters and have that great, wonderful weekend ahead. And I look forward to being with you on Monday where you get more ideas of how to save more, spend less, and avoid getting ripped off.

• 33:53Speaker 06

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