Pod Insights Big Technology Podcast Boom Times For ChatGPT, OpenAI’s Deep Research, AI Super Bowl About this episode Ranjan Roy from Margins is back for our weekly discussion of the latest tech news. We cover 1) New data showing ChatGPT's impressive growth since mid-2024 2) Was ChatGPT voice mode responsible? 3) How important ChatGPT's growth is for OpenAI 4) How seriously DeepSeek challenged ChatGPT's traffic numbers 5) Does brand matter or are bots interchangeable? 6) OpenAI does the Reddit AMA 7) Experimenting with OpenAI's Deep Research 8) Why AI reasoning methods contain so much promise 9) New Gemini releases 10) Weird Gemini naming conventions 11) Big Technology in New York Times' Klarna story 12) Are the AI Super Bowl ads a good idea?
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Transcript 11,818 words · 4 speakers
Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.
0:00 Alex Kantrowitz? New ChatGPT growth numbers come in. OpenAI built a pretty good research assistant and the Super Bowl fills with AI ads. We'll cover it all on a special edition of Big Technology Podcast taped in studio. This episode is brought to you by Genesis. What does it actually take to put a Gentic AI to work across an entire enterprise? I recently spoke with Genesis Chairman and CEO Tony Bates about why orchestration is emerging as a competitive advantage in customer experience and what companies need to get right in the AI era. Then I sat down with Adam Mitchell, Head of Enterprise Business Solutions at Voya Financial, to go inside a large-scale agentic CX transformation, including the business decisions, trade-offs, and lessons along the way.
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1:15 Alex Kantrowitz? For our Spotify audience. Welcome to Big Technology Podcast Friday Edition, where we break down the news in our cool-headed and nuanced format. We have a major week of news to cover and some of our own to break. And we're joined, as always, on Friday in studio, live from Spotify headquarters, by Ranjan Roy of Margins. Ranjan, great to see you in person finally.
1:35 Speaker 01 Big Technology Podcast Friday Edition is all cleaned up today. Alex and I are here at Spotify Studios.
1:41 Alex Kantrowitz? We're sounding good. Usually, we're sitting both in New York or in some strange locale, having a conversation through the computer screen, but today.
1:50 Speaker 01 In person.
1:51 Alex Kantrowitz? In person. And we love to cover the news every week. This week, we're going to break some news or at least share some new data on ChatGPT that I've gotten from SimilarWeb, which shows ChatGPT's really interesting growth story. So we're going to start there. And then, of course, we're going to cover deep research with both, which both you and I have spent $200 to try. And then, of course, it's the Super Bowl this weekend. So we're going to talk about why these companies are spending money on Super Bowl ads and not on improving foundational models. And I have a feeling I know where both of our perspectives are going to be on this one, although we might be more aligned than usual. All right. Here's the data from SimilarWeb. So for quite some time, and I even wrote a story
2:31 Alex Kantrowitz? about this last year, ChatGPT had been flatlining. The growth had just completely stopped. So you see a very, very quick run up to 100 million monthly users, or on the chart that we're looking at now from SimilarWeb, they're measuring web traffic, so about 2 billion visits per month. And it flatlines. And it is basically either down, or just barely touching where it was in early 2023, so four or five months after ChatGPT is released. And then there's an inflection point. And I'm pretty sure the inflection point is when Sam Altman tweeted her, because the moment OpenAI releases, or not even releases, announces
3:14 Alex Kantrowitz? the fact that they have these superior voice chat type of capabilities, where you could talk, you could interrupt, it feels live, all of a sudden, interest in ChatGPT skyrockets. And we can see in the chart that we're looking at, and for those at home, it's just a inflection point moment where Sam Altman tweets her, and it goes from 2 billion visits per month to 4 billion, basically 4 billion. And that's when we start to see OpenAI announce that they've gone from 100 million users to 300 million users. So Aranjit, I'm curious what you think about the boom times for ChatGPT. Mostly just like, how important is this for OpenAI that they've actually found something that's made their chatbot take off?
3:56 Speaker 01 I think this reflects that OpenAI and ChatGPT is the Kleenex or Xerox or the household name of of any kind of generative AI. And the numbers, again, we heard 100 million to 300 million, but seeing this from a third party is actually pretty impressive. To see it from February or April 2024 to late 2024, almost triple in terms of traffic, is incredible. But it makes sense. They're the household name. They're the, every non-core tech person I talk to does not say, does never talks about Claude, has no longer talks about Bing, there's a brief moment they might have been, and is only talking about ChatGPT.
4:37 Speaker 01 So it, I think it's both good for OpenAI, but it's also good for generative AI in general. It shows it's becoming more of a regular thing.
4:45 Alex Kantrowitz? So my theory is that this whole brouhaha with Scarlett Johansson when Sam tweeted her and people were talking with OpenAI or they thought they could, by the way, they never really, they did release it, but just months later, generated way more interest in using ChatGPT. Now, there's been so many other releases they've done, better models, they incorporated Dalian, which is image generation, so that might have done part of it. They've also like they stopped hallucinating, the responses are definitely better. But I'm curious, I mean, it's really, really fascinating that ChatGPT just stagnated for almost a year and then picked up. So I'm saying it's the Scarlett Johansson thing. What's your perspective?
5:21 Speaker 01 I'm, that's an interesting theory. I'm gonna give you a, I'll give you that, but I'm still gonna disagree. I don't think it's Scarlett Johansson here. I think this is, again, this is reflective of if I think in throughout 2023, no one outside of tech talked about generative AI. 2024, it became a thing. We've, we've talked about this. That was when the hype cycle kicked in in high gear. That's when everyone started thinking about it. That's when everyone started talking about it. It's every single headline and ChatGPT is the first place people will go. It literally, it's shorthand for everyone I know for AI right now. So that makes sense. It's, it reflects the industry, not just OpenAI.
6:04 Alex Kantrowitz? One other thing that's interesting, looking at these numbers, is just how unevenly distributed the gains in AI have been. So if we're looking at our similar web numbers, again, this is web visit, web visits Bing had 1.5 billion per month in February 2024. It had all of 1.85 billion per month in October 2024. You look at ChatGPT, starts with 1.6 billion, and now it has 3.7 billion per month. So it's left Bing in the dust and by God, I mean, the rest that you mentioned, Claude, it doesn't even factor, there is no consumer adoption, basically, for Claude.
6:40 Speaker 01 Question here, is Bing.com in the data, the search engine as well, or is it?
6:46 Alex Kantrowitz? That's the search engine. So ChatGPT has surpassed the search engine and the search engine really hasn't gotten much of a bump, even though it's delivering so much of the same. Same services. So you're right. It really is the brand that makes the biggest difference here.
7:00 Speaker 01 Actually, let's take a moment here to pour one out for Bing. Because remember, I think in 2023, when we would talk, we were Bing boys. Remember, like Bing was on par with ChatGPT as kind of the face of whatever was going to happen in generative AI. I remember people having like just the weirdest, wildest conversations with Bing. No one is doing that today. No one is stress testing Bing with Microsoft. They just kind of, I guess they went all in on copilot and enterprise, but Bing consumer, it was a good run. It was a good run, but we tried.
7:35 Alex Kantrowitz? We do have cameras with us today, so allow me to just quickly address the audience. Yes, we were Bing boys and we apologize for that. And if you're just joining us today or recently, let's wipe that out of our memory and we're going to pick up as if that never happened.
7:48 Speaker 01 I'm a proud former Bing boy. I'm OK with it.
7:51 Alex Kantrowitz? Honestly.
7:52 Speaker 01 We all, everyone goes through their Bing phase at some point, right?
7:55 Alex Kantrowitz? Well, look, that's true. Bing was at its best when it was trying to steal reporters' wives. Once they neutered that capability, it was toast. I mean, look at what happened. Really disappointing and a disaster.
8:06 Speaker 01 Yeah. Sorry, Bing, but you're right. To me, the, oh, man, it almost makes me question my normalcy because I'm on perplexity all day. I'm looking here, Claude. These are the places I'm spending a lot of my day and no one else is. No one else is.
8:22 Alex Kantrowitz? Maybe we're just ahead of the curve.
8:24 Speaker 01 I, hopefully. I like to think that sometimes.
8:27 Alex Kantrowitz? Me too. But here, look, this is another thing that we think about coming out of last week where we talked about how DeepSeek came out. It's about as performant as OpenAI's reasoning model. It's much cheaper and it shows you the full chain of thought. And, well, actually, we'll get into that in a second. But it's about as performant and it's much cheaper. And we talked about how models don't matter. And if you're looking for the optimism about OpenAI, is that they have a runaway success as a product in ChatGPT and the numbers just really push it forward.
8:55 Speaker 01 Yeah, no, no, I think that's correct. That, and we talked, to me still. OpenAI's greatest trick in the world, and we've talked about this before, is that in the UI, the way it kind of like let the text stream out to you when it didn't need to, if you ever call via API, it just gives you a block response, made people feel like this was something magical and it was thinking. OpenAI has always been, and we're going to get into deep research, Operator is not a good product, but it's a mesmerizing product. It's a beautiful product, it's just not very good. So they, they still have a strong team, and now the head of product, Kevin Weil from
9:37 Speaker 01 Instagram and Artifact briefly, like they, they're playing the right game in terms of product, I think, I think. Financially, we can discuss separately, but.
9:48 Alex Kantrowitz? Last week, we also looked at DeepSeek's performance, and we said, oh, this is bad because they've commoditized OpenAI's model. But further data that I got from SimilarWeb shows another story, which is maybe even more concerning for OpenAI. So we, we all saw DeepSeek go to the top of the App Store charts. And for me, it was like, well, the App Store charts take into account hotness, like how hot is your app? If your app is super hot, then you're going to go to the top of the charts. But then you look at the traffic, and it's not only that people were downloading it, it's people were using DeepSeek a lot, a lot, a lot. And this is again from SimilarWeb.
10:27 Alex Kantrowitz? You see last week, so January 28th, ChatGPT had 139.3 web and mobile visits. DeepSeek had 49 million. So it cut about like further more than any other company has been able to cut into the lead of OpenAI, and it had about a third of the traffic that ChatGPT took years to build overnight. And I think part of this is just because the product, the DeepSeek product, if you go to deepseek.com, and I can't recommend it because you never know what's going to happen to your data there, but if you go there, you'll see the, the chatbot write out its full chain of thought, and it's mesmerizing.
11:08 Alex Kantrowitz? You see the reasoning work in a way that you only get bullet points with OpenAI. And of course, there was a lot of media interest which drove this, but for me to see these numbers and to see that it basically built a third of what ChatGPT has, again, taken years to do, that to me might have been the most concerning thing for OpenAI, that. All of a sudden, there's a challenger that might make ChatGPT not that verb or noun or whatever you want to call it.
11:34 Speaker 01 Yeah, but I think the numbers, the more interesting part of that to me is again, January 28th, 49 million visits versus 139 for OpenAI. That reflects just kind of the, just how quickly this can rise and fall because that had to be driven by the media hype, curiosity. It also kind of makes me wonder still how niche is all this behavior because I don't think tech norm or normie, normal people are going to deep seek. It was all of us going and spending time and testing it against OpenAI and to get those kind of numbers for that quick, but like that bounce, I think still shows that this stuff's ephemeral and like it can, people can go anywhere.
12:18 Speaker 01 People can have a bunch of bookmarks up, they'll switch to the next thing because if deep seek came out of nowhere and got to those numbers quickly, and we'll see where it is in a month or two now. I think it shows that, that no one has a competitive stronghold or any kind of lock-in on this stuff other than us now paying $200 for OpenAI ChatGPT Pro, which we'll get into.
12:40 Alex Kantrowitz? Well, 49 million people in a day or 49 million visits in a day to, you know, a website, that's not just the nerds. That is some part of the general population. If, if it, okay, if it is just the nerds, then what? The entire usage of ChatGPT is nerds times three?
12:57 Speaker 01 That's, that's embarrassing. That's what worries me. No, no, when, when I look at this number, I cannot believe any non, we'll go with nerd, but tech forward person was going to deep seek versus, so that actually the 139 million visitors to ChatGPT, how, what percentage of that is non early adopters? That does make the kind of addressable market of this a little more questionable.
13:23 Alex Kantrowitz? Back to OpenAI. If we were worried about their models commoditizing last week, if their chatbot can commoditize, like you said, you could just go to a different website and next thing you know, ChatGPT is unseated.
13:36 Alex Kantrowitz? Shouldn't there be alarm bells going on in OpenAI headquarters right now because of what we're seeing?
13:41 Speaker 01 Of course. I think definitely. To me, Gemini is the most interesting competitor in this because, or even, I mean, Microsoft, I guess, is it Copilot now? Or what's the generative chatbot?
13:53 Alex Kantrowitz? It'll always just be Bing to me.
13:54 Speaker 01 It'll just be Bing to me as well. I think, I think.
13:58 Alex Kantrowitz? Once a flame, always a flame.
13:59 Speaker 01 Because where people already are and just injecting the chatbot layer is always going to be easier. And the distribution side, actually, sorry, we haven't even mentioned Meta AI in all of this. And their numbers, I'm sure they always have, they can always get, when you have 3 billion users, some dramatic headline number. But having the chatbot integrated into where people already are is always going to be a natural advantage. And I think this is another case where we have not started to see that level of utilization for Gemini. But OpenAI, yes, alarm bells ringing very loudly, I think, is about, should be the case.
14:40 Alex Kantrowitz? And so, as the siren went off, the OpenAI team, a merry band of characters, made their way to Reddit to answer questions from the town. It really feels like that's what happened. They all did a Reddit AMA. And they gave some very interesting answers. So it is really clear that DeepSeek put them on their heels, and they said as much in this AMA that included Sam Altman, CEO of OpenAI, Kevin Weill had a product. Somebody asked, this is, I think we should just read the Reddit usernames because they're fun to say.
15:11 Speaker 01 I always love, I gave a wedding speech once where I found marital advice from Reddit, and the best part of it was reading the entire Reddit usernames out loud to the entire audience.
15:21 Alex Kantrowitz? You're still friends with these people?
15:22 Speaker 01 Yeah, one of my closest friends.
15:24 Alex Kantrowitz? Okay. See? So, folks, what we're about to do is just going to bring us closer.
15:27 Speaker 01 Yeah.
15:28 Alex Kantrowitz? So let's go to our good friend, LoL's Inventor. LoL's Inventor says to the OpenAI team, would you consider releasing some model weights and publishing some research? And in response comes a remarkable statement from Sam Altman. Yes, we are discussing. I personally think we have been on the wrong side. Side of history here and need to figure out a different open source strategy. Not everyone at OpenAI shares this view and it's also not our current highest priority. We are on the wrong side of history on open source coming from the CEO of OpenAI. To me, it's just, it really pushes the point home that whatever happened last week and you know, the whole, everybody's been out there trying to, you know, sort of bring it down and say this isn't such a big deal.
16:10 Alex Kantrowitz? It put the whole proprietary model industry, the OpenAIs and the anthropics of the world on their back feet, understanding that they are about to be passed by open source and they have to embrace it. Curious how you read this statement.
16:22 Speaker 01 I'm glad we're on video today, so what viewers can see me just shaking my head because uh, this is where
16:31 Speaker 01 in terms of a company with this valuation, it's sometimes still kind of, it amuses me to know that whatever corporate communications people would normally be around are not, because this is just Sam Altman, I feel, just writing out loud and just at this exact moment, that thought went through his head that, you know, maybe open source, that's the, the topic du jour, so let's say something big and controversial. But then even qualifying himself, saying it's not a top priority. So I, that one felt really to me like just kind of stir the pot a little bit, but I don't think that, I, I don't read too far into that because it can't be their strategy. It literally cannot. So they did financially, like they cannot,
17:13 Speaker 01 if they open source their model and try to win only on the product and the UI alone, they will never be, what is it? Wait, what was the?
17:20 Alex Kantrowitz? Three hundred billion dollar valuation that they're aiming for.
17:23 Speaker 01 Yeah, yeah, yeah. Three hundred billion. You're not going to be a three hundred billion dollar company when you're open source like that.
17:28 Alex Kantrowitz? Maybe you will. Maybe it's the product that matters and you open source your model and you incorporate the best of open source and you grow that way.
17:34 Speaker 01 Which I do argue regularly, but in this case, the way they have built themselves out, I don't think they will win on that.
17:41 Alex Kantrowitz? I happen to like this about Altman. Get on Reddit, leave the comms people in the conference room and just say what you feel.
17:47 Speaker 01 Just go.
17:47 Alex Kantrowitz? Even if it's not a hundred percent true, and then people like us can sort of break it down and explain to the people at home, uh, what we think is, is real.
17:53 Speaker 01 Thank you, Sam. Thank you. And your merry band of OpenAI gentlemen, uh, singing on to Reddit.
18:01 Alex Kantrowitz? Right. The nobles of the court. Bounce their way down to Reddit. So, okay. Back on the rails. So here is from TheorySudden 5996. They they say, let's let's address this week's elephant DeepSeek. You know, what do you think about it? Sam Altman says it's a very good model. We will produce better models, but we will maintain less of a lead than we did in previous years. I mean, that to me is the biggest confirmation that what DeepSeek did, really, even the playing field and Sam saying it himself.
18:31 Speaker 01 Yeah, no, I mean, on one hand, recognizing and trying, the rational point of view would be they see DeepSeek, they see R1, and they're just recognizing that this is the state of the industry. Potentially, we need to go open source. Potentially, we will not have as as dramatic a lead over our competitors. But we're certainly going to get into then there's GPT-5 comments down the road. And they obviously are still trying to sell this idea that GPT-5, whatever it is, and it's not going to be GPT-50, it's just going to be GPT-5, is going to be this earth-shattering AGI, whatever it is. They still have to sell that idea, and they're trying to.
19:13 Alex Kantrowitz? I see you've been deep in the Reddit AMA, which makes my heart warm. It really does make me happy.
19:17 Speaker 01 Where else can you get Sam Altman unfiltered? Actually, everywhere.
19:24 Alex Kantrowitz? Okay, let's talk about chain of thought. So one of the most interesting things that DeepSeek will do when you go to deepseek.com is it will show you exactly the way it's thinking through a reasoning problem when you use its R1 model. And OpenAI just give you some bullet points. I've had so much fun trying to work through this this chain of thought, really seeing how the model thinks. And I think whether the model's actually thinking or just computing is like a pretty fun debate that we can have and what is thinking. Maybe we'll come to that at another point. But the the Redditors are asking, can we please see all the thinking tokens? Here's Sam Altman. Yeah, we're going to show much more helpful and detailed version of this soon. Credit to R1 for updating us. So, okay, so here they are literally.
20:09 Alex Kantrowitz? Admitting out loud that they've been pushed by DeepSeek. And Kevin Weill, the product head, says, we're working on a bunch of these to show a bunch more than we show today. The problem is, the more we show, the more that we can get distilled. They're obviously still smarting that in their minds, DeepSeek has distilled some of their models and put it into their own. I think this is great for the industry. I think this is really good.
20:31 Speaker 01 No, okay, so I had said one of the greatest tricks, UI tricks of all time was OpenAI and the text streaming to make you feel like the computer is thinking. I think DeepSeek has taken the next greatest UI trick in terms of showing the chain of thought processing. And again, as you said, we can maybe save the what is thinking for an ayahuasca retreat or something like that down the road, but I think.
20:57 Alex Kantrowitz? Live on air.
20:58 Speaker 01 Live on air, of course, but without getting too philosophical. It's again, kind of a party trick in the sense that these models always go through some logical iterations to get to that output. There's always, and you said, in the end, it's actually just math. So the text representation of that you're seeing is still some kind of party trick here, let's say. Like, it's still a computation that's happening, but DeepSeek doing that. And I've seen a writer.com, which is an enterprise generative AI tool that we use. Like, they had sub questions and it showed you the different types of questions that it was asking to get to the final answer. So other tools and models have done this. DeepSeek brought this to the general population.
21:41 Speaker 01 And it's brilliant because it makes people even more attached to these type of tools. Like, it makes them really think that there's thinking, which makes them more usable. But in reality, like, I don't know if you tried this. When you saw within that chain of thought, something that didn't quite work in the way you wanted to. You can't just tweak that step. You're starting from scratch again. So yes, I'm sure there's like some Twitter thread about how to prompt engineer your way out of chain of thought reasoning. But in reality, it doesn't really give you that much help.
22:13 Alex Kantrowitz? Yeah, but the chain of thought is really very cogent and so fun to read through. And you see the model be like, nah, maybe that doesn't work. Like especially one of the cool things about DeepSeek is just like it's very casual, the language and not so formal. So whatever they did to make that work is pretty impressive. All right, let's talk about Stargate. So Theory Sudden asked, how important is the success of Stargate to OpenAI's future? Which is again, for listeners, it's the 500 billion attempted infrastructure build by OpenAI, more likely.
22:41 Speaker 01 Announced 500 billion.
22:43 Alex Kantrowitz? Maybe likely, more likely tens of billions, which is still impressive. Kevin Weel says, yes, everything we've seen says that the more compute we have, the better the model we can build and the more valuable the products we can make. We're now scaling models on two dimensions at once. Basically, the traditional LLM and the reasoning models, and both take compute. So it is serving products for hundreds of millions of users. And as more, as we move to more agentic products that are doing work for you continuously, that takes compute. So think of Stargate as our factory for turning power GPUs into awesome stuff for you. Such a product guy response.
23:20 Speaker 01 Such a product, such also a trained communications.
23:24 Alex Kantrowitz? Well, he was spent years at Meta. He's been on this show, so that's just how he operates.
23:28 Speaker 01 Yeah, yeah, yeah. Even on your episode last Wednesday with the VP of Omniverse and Simulation from Nvidia, it's interesting to me that how kind of like dogmatic people are about more compute means more intelligence, better outputs, better products. And I mean, Kevin here is going down that same path. More compute is better. And I like that there, people are starting to recognize, and it's kind of a nice way of putting it, two dimensions. There's going to be the like raw compute and in terms of getting better output, but also coming up with new techniques and ways to actually drive that output. But in reality, I still, I think DeepSeek shows, has shown us, and that number is not
24:09 Speaker 01 five or $6 million to actually build and train the whole model, but the actual training part of it was $6 million. We can probably take that at some face value, that the future does not only mean more compute means better products. And I think. The industry, at least a lot of people, but the people with the most vested interests are still living by that that rule right now.
24:33 Alex Kantrowitz? Yeah, well, I'm a believer. I think it's I think it's right. Once I try to tell you a quick story, once I tried to get Kevin Weel to leak me some information from Facebook, I've never been shut down by somebody so quickly in my entire life. So that's just that that gives you some context. His response. All right. Let's talk about GPT-5. Ranjan, I feel like this brings you great joy. So do you want to take this one away?
24:53 Speaker 01 So Reddit user Concheria had asked-
24:57 Alex Kantrowitz? What do you think that means, Concheria?
25:00 Speaker 01 Conch, like the shell-
25:02 Alex Kantrowitz? Yeah, that's what I thought.
25:02 Speaker 01 Turning it into a name.
25:03 Alex Kantrowitz? They have a bunny username.
25:04 Speaker 01 They have a bunny ninja avatar, whatever you incorporate that into the-
25:09 Alex Kantrowitz? I'm sure we'll find out after the fact that it's some-
25:11 Speaker 01 Meaning, if you're listening, Concheria, Concaria, please let us know the etymology of your Reddit username.
25:17 Alex Kantrowitz? Now I'm starting to feel weird reading these names because I'm like, I'm sure we'll find out it's some dirty term after this. Anyway, let's just read it.
25:23 Speaker 01 We're canceled. But so they ask, will there be an update to to advanced voice mode? Is this a focus for a potential GPT-5O? What's the rough timeline for GPT-5O? I did like that they just kind of by default called it 5O, showing how confusing. And there's been a lot of kind of like almost hilarious aggregations of what the series of model names has been from OpenAI. And I think this shows how ridiculous it is. So thank you, Sam responds, and he says, updates to advanced voice mode coming. I think we'll just call it GPT-5, not GPT-5O. Don't have a timeline yet. So at least one, they're they're streamlining
26:04 Speaker 01 the way they're marketing this to GPT-5, which I think is a good thing. He doesn't, at least he didn't say AGI. I'll give him credit because actually they need to announce AGI before we get to GPT-5. So I think that's why that did not make its way into there. But I don't know, it's there was a long period of time where for OpenAI to succeed, they had to get to GPT-5, whatever that would be. And I think they've actually, to their credit, gotten to a point where that's not necessary anymore. Like the battle of the next year or two. Could just be in the operator and deep research and whatever other product, which makes me happier than anyone that people are actually competing on product now.
26:49 Speaker 01 But I think it shows that the fact that he's a bit cavalier about this after, what was that tweet about like night sky or something like that?
26:58 Alex Kantrowitz? Oh, yeah. So Sam wrote this like really weird crypto, like cryptic, crypto, Lord almighty, cryptic poem that, you know, made us think that something big is coming. But I think he was just writing a poem or maybe he had chat GPT write him a poem and he was sharing it with the rest of us.
27:15 Speaker 01 But so whatever Sam was trying to communicate in the past, or at least kind of allude to, now I kind of like it that it's just no timeline. We'll call it GPT five, but let's talk about other things.
27:27 Alex Kantrowitz? Yeah. Again, I doubt we're seeing GPT five this year or maybe ever. It'll just be.
27:32 Speaker 01 February 6th today, I think we see GPT five this year.
27:36 Alex Kantrowitz? Oh, yeah.
27:37 Speaker 01 End of the year, I think if they don't have any killer runaway products, they kind of have to, they have to release something. And again, like whatever 4O became, 4O mini, whatever Raz, they could have just called one of these GPT five and tried to like build some hype around it and we'd all go along with it. So at a certain point, if none of those products that they are releasing, and we are both paying $200 a month right now for these new products. So maybe they'll be okay and they don't need to. But if the pressure comes, I think they have to release something.
28:11 Alex Kantrowitz? Okay. So you've mentioned multiple times that we are paying $200 a month.
28:15 Speaker 01 I mean, when I spend $200 a month on SaaS.
28:17 Alex Kantrowitz? We're talking about it.
28:18 Speaker 01 I'm talking about.
28:19 Alex Kantrowitz? We did it so we could tell, we could tell you, everybody at home.
28:22 Speaker 01 For you, for our you.
28:23 Alex Kantrowitz? What OpenAI is, ChatGPT Pro is all about. And so we will skip our planned segment on ChatGPT search and tell you about our experiences giving OpenAI so much money to use ChatGPT. So.
28:39 Alex Kantrowitz? OpenAI now allows you to spend $200 for a few things. Unlimited use of ChatGPT, their AI agent operator that will go use your browser and do tasks for you. And then something that just came out this week, which we teased in the open, a new ChatGPT agent called Deep Research. By the way, amazingly, they decided to take the exact name for the similar product that Google has. We'll cover that in a bit, but I found that fairly shameless and wrong. Uh, let me read the story. OpenAI is announcing a new AI agent designed to help people conduct in-depth, complex, complex research. Using ChatGPT, the company's AI-powered chatbot platform.
29:24 Alex Kantrowitz? For, this is from TechCrunch. I love how reporters still have to write that ChatGPT is the company's AI-powered chatbot platform.
29:30 Speaker 01 Just in case you didn't know, TechCrunch.
29:32 Alex Kantrowitz? You're writing to a tech audience. What are you doing?
29:35 Speaker 01 Yeah, come on.
29:36 Alex Kantrowitz? Appropriately enough, the bot is called Deep Research. OpenAI said in a blog post published Sunday that the new capability was designed for people who do intensive knowledge work in areas like finance, science, policy, and engineering, and need thorough, precise, and reliable research. It could also be useful, the company added, for anyone making purchases that typically require careful research like cars, appliances, and furniture. We have both attempted this. It is, in my mind, uh, the best research agent that you could potentially use, that you could use right now. And Ranjan, I know you've been deep in the weeds, so I'm curious what you've been using it for. Last week you said operator was interesting, not worth the money. Is Deep Research worth the money?
30:20 Speaker 01 Yes, I will say, yep, yep, it is, it's fantastic. It is incredible. It's, and, and I said last week, operator is mesmerizing and useless. Deep Research is fantastic. So basically, more like market research-oriented questions, asking what are e-commerce trends within a specific category? Look through Reddit, look through different research reports, look based on geographies, even.
30:50 Speaker 01 Asking an initial question, it will break down and ask you back good questions as though you're talking to an actual research analyst. And then it will provide you an incredibly well sourced number of bullet points, paragraphs with hyperlinks embedded. Like it does an incredible job with this and it makes smart arguments the way you would expect from, I don't want to say PhD level person, because I don't even know exactly what that would mean in terms of intelligence. But overall, this to me was huge and it did a good job. My, my kind of litmus test on all this is I think there's a lot of generative AI where people, products come out and people, rather than looking at what is available today, talk
31:35 Speaker 01 about what it could be in the future. Operator definitely fell into that category. This on day one, on day zero, actually delivered what it promised. And I mean, honestly, you have to figure if you're in any strategy oriented role, any just any business oriented role, research oriented role, this becomes incredibly valuable.
31:55 Alex Kantrowitz? Yeah, I, I've used it for a number of interesting things. I use, I was on CNBC Tuesday to talk about Google earnings. So I asked it to give me an entire like prep document.
32:04 Speaker 01 Is it that up to date?
32:05 Alex Kantrowitz? About the state of Google. It was, yeah, so this is the cool thing about it. It searches the internet and it will, if you ask it, it will give you current information. And so it like pulled out like the projected ad spend and right now it just has text, but over time, OpenAI anticipates it'll be able to put charts in there, which I think will be fascinating. And I thought, wow, like I won't prep for CNBC without this again. It is really, really good.
32:31 Speaker 01 I thought you're just gonna end with, I won't prep for CNBC, but.
32:34 Alex Kantrowitz? Yeah, no, I know, I do my, I do my prep. I work very hard on that and on this. And I also had it give me a prep for the podcast today. And so I, I actually took last week's prep document. So for folks, we spend the week just kind of dropping stuff in a Google doc that we find interesting and now on our Discord also, which has been quite fun. And I just downloaded the prep doc last week and I.
33:00 Alex Kantrowitz? Put it into the query and I said, use this as a reference. You can now go to the internet and search our show and see what I my episodes with Ron John look like and give me some topics to talk about. And at first, like it went super broad and gave me like what I would do if I was doing like an AI overview podcast. And I was like, no, I need only information that came after February 2nd. And so of course, like the top AI story of the week is deep research. So it gave me.
33:29 Speaker 01 It talked about itself as the top.
33:32 Alex Kantrowitz? Oh, yes.
33:32 Speaker 01 Oh, you're good, deep research.
33:34 Alex Kantrowitz? It's like a look, it has selfish tendencies and motivation. So it does really feel.
33:39 Speaker 01 That's AGI.
33:41 Alex Kantrowitz? I think it's AGI.
33:41 Speaker 01 That's human.
33:42 Alex Kantrowitz? Definitely. And then it really broke down next thing, Alphabet earnings, which again, I was on CNBC to talk about. And, you know, it says AI spend source among deep seek challenge. And it talks a little bit about what we're going to talk about in a bit, just the capex that that Apple is going to go through to try to build AGI, but AI, right? So I thought I found that to be very good. And then I also asked it to sort of give me a report on like this, like how to enroll in healthcare in New York state.
34:12 Speaker 01 Good luck on that.
34:14 Alex Kantrowitz? Yeah, it was, I don't think AGI, I don't think super intelligence will help us with that on that one.
34:20 Speaker 01 Well, I have a question.
34:21 Alex Kantrowitz? Yes.
34:21 Speaker 01 Is there a moat for this for OpenAI? Is it, it's a really, really well done product. And again, going back to our, my general thesis that OpenAI's strength lies in the product and the models shouldn't matter. And hopefully they they recognize that too. And if they'd only invest in the product more, but it's a good product, but can deep seek or Google or whoever else, I mean, Google has a product named deep research. We just don't have access to it. I don't even.
34:49 Alex Kantrowitz? Oh, yeah, we do.
34:50 Speaker 01 Is it public?
34:51 Alex Kantrowitz? It is public.
34:52 Speaker 01 Oh, have you tried it?
34:53 Alex Kantrowitz? I tried it today. I had it put together a similar episode plan.
34:56 Speaker 01 Who won?
34:57 Alex Kantrowitz? OpenAI won.
34:58 Speaker 01 Okay.
34:59 Alex Kantrowitz? Although Google was good, but but OpenAI won. So the question of is it a moat? No, I don't think it's a moat.
35:05 Speaker 01 Yeah. Okay.
35:07 Alex Kantrowitz? I switched my laptop over here because I'm about to read a lot and I don't want to face away from the camera for the entire thing.
35:13 Speaker 01 That's, I think that's, that's right. And we can proudly see our Apple devices here.
35:17 Alex Kantrowitz? That's right.
35:17 Speaker 01 Even though Apple Intelligence sucks.
35:19 Alex Kantrowitz? Apple Intelligence.
35:20 Speaker 01 Yeah.
35:20 Alex Kantrowitz? Oh, so I did buy a new Mac computer this week.
35:24 Speaker 01 Of course we did.
35:24 Alex Kantrowitz? And I went to the, to the Apple Store and they're like, and have you heard about Apple Intelligence?
35:30 Speaker 01 Did you?
35:30 Alex Kantrowitz? And I'm like, oh God, yes, I have. By the way, Vision Pros? Nobody. Nobody anywhere close to them.
35:36 Speaker 01 Are they still up in the Apple Store?
35:37 Alex Kantrowitz? They're up, but they used to have a special section and now they're off in a corner and legitimately, no one cares about them.
35:42 Speaker 01 I don't know what I would do if I walked into the Apple Store and the sales rep with a smile on their face came up to me and, "Have you heard about Apple Intelligence?" I, I might be arrested.
35:53 Alex Kantrowitz? It's show, show.
35:54 Speaker 01 I might be arrested.
35:57 Alex Kantrowitz? Calm, cool and collected.
35:58 Speaker 01 All right, Siri, Siri, calm, Siri, calm.
36:02 Alex Kantrowitz? So I, I, this is, the post that I want to read is from Ethan Mollick. It's called "The End of Search and the Beginning of Research." He's a Wharton professor that's actually quite good on AI and he's been on the show and, which I have to mention every time we cite his work, it's just part of the contract.
36:17 Speaker 01 Part of the contract.
36:18 Alex Kantrowitz? And he makes this point that what we're, what we're seeing right now is this combination of a new mode of AI interaction called reasoning, which we talked about, and agents. So let, let me read some of this because I do, I do think it's so good. He says, "For the past couple of years, whenever you use a chatbot, it worked in a simple way. You typed something in and it immediately started responding word by word, or more technically, token by token. The AI could only think while producing these tokens, so researchers developed tricks to improve its reasoning, like telling it to think step by step before answering, before answering. That approach, called chain of thought prompting, markedly improved AI's performance." So that's like the move from traditional LLMs to reasoning.
37:04 Alex Kantrowitz? He says reasoners are capable of solving much harder problems, especially in areas like math or logic where older chatbots failed. The longer reasoners, and this might be repetitive for people who are deep in, but I feel like it's worth reading. The longer reasoners think, the better their answers get, though the rate of improvement slows as they think longer. This is a big deal because previously, the only way to make AIs perform better was to train bigger and bigger models. Because reasoners are so new, their capabilities are expanding rapidly. And months, we've seen dramatic improvements from OpenAI's O1 family to their new O3 models, and that's where DeepSeek factors in. And DeepSeek has, it's our one model that everyone went crazy about last week was a reasoner.
37:46 Alex Kantrowitz? So basically, what's going on with this deep research, he calls it, he says, "Deep research is a narrow research agent built on OpenAI's still unreleased O3 reasoner with access to special tools and capability." You can see that the AI is actually working as a researcher, exploring findings, digging deeper into things that interest it and solving problems like finding alternative ways of getting access to paywalled articles. And it goes on for five minutes. Sometimes it can think for five, 10 minutes. He ended up getting a 13-page, 3,778-word draft with six citations and additional references to one of his queries. This is the point I'm trying to make by reading this. I think what we're experiencing with deep research and the reason why it's even a question
38:30 Alex Kantrowitz? that it's worth paying $200 a month for is because it is an implementation of these new AI methods that we're starting to see with deep research, we're starting to see with R1. And it might be that we're just at the cusp of something very interesting happening in AI with this reasoning moment. What do you think about this? And do you think that I am reasonably excited about it the same way that Ethan Molik is?
38:56 Speaker 01 No, I completely agree, and this is... To take, I don't want to be cynical about it, but to me, I'm incredibly, incredibly excited about, again, watching what Deep Research was able to do and what that means for certainly any kind of like just general research type stuff, but also, and OpenAI very kind of, you know, from a marketing perspective shoved in, you can research couches or because they want to try to have some more commercial aspect to this or more consumer-focused aspect, but this is going to happen. Like, this is going to, there's no question to me that these type of models, these type of actions will kind of reshape what the web is, the way we interact with it, the way we interact with most apps. And I think that's
39:41 Speaker 01 good, and that's going to completely rebuild so many areas and so many things. I think the area to kind of maintain some caution is, what is the word agent mean? What is the word agentic mean? Is this agentic? Is this something else? I think that term is still being thrown around a little too cavalierly because like, now they've kind of gotten it to where a simple chatbot query is an agent, which I don't think is necessarily the case. Just seeing Chain of Thought processing from DeepSeek isn't agentic, but Deep Research showing you that it's going into, you know, a bunch of different websites and showing you which websites it's going to and showing you what it's extracting from those websites
40:24 Speaker 01 and how it's compiling it, I think that's huge. I think that's incredible in terms of showing people this is possible. To me, the biggest change that I think needs to happen is letting people interact within that process. Because right now, you kind of like put in the prompt, let it think for 20 minutes sometimes, and then get something and then have to revise it. But imagine you can actually In the middle of all of that action, say, actually, wait, I don't like that. I like this. I think that will be a huge change in terms of how useful this stuff is.
41:00 Alex Kantrowitz? Not only that, it's going to learn your tendencies. And the more you interact with these things, like right now, the memory is just something that they don't have. And that memory is coming. So they'll learn your tendencies and next thing you know,
41:12 Alex Kantrowitz? you're going to have like a research assistant that really knows everything that you want. So. And, and just to think about how much room there is to improve, there's already so much going on now. This is, it's amazing. Malik is pretty level headed. Again, Wharton professor who's deep into AI. He says, "These systems are already capable of performing work that once required teams of highly paid experts or specialized consultancies. These experts and consultancies aren't going away. If anything, their judgment becomes more crucial as they evolve from doing work to orchestrating and validating the work of AI system. The labs, the research labs, he means, believe this is just the beginning. They're betting that better models will crack the code of general purpose agents, expanding beyond narrow tasks to become autonomous
41:57 Alex Kantrowitz? digital workers that can navigate the web, process information across all modalities and take meaningful action in the world." It's pretty high praise.
42:06 Speaker 01 It is. I think, to me, I was thinking, especially on that shopping side of things and like thinking, okay, management consultants potentially replaced or that industry certainly changes. Us having to do lots of research in general, but we have very specific parts of our job and profiles. For the larger population, like where does this start to apply? And the shopping thing, it's still weird to me because how much of that does someone really want to be automated? Like, is the process that the agent is going through, is that actually the joy that a person experiences? Is going around and clicking on different websites and reading through their views, is that
42:50 Speaker 01 annoying and a pain? Or is that the part of it that people actually enjoy? Do you like online shopping?
42:56 Alex Kantrowitz? I do, I do.
42:58 Speaker 01 Yeah.
42:58 Alex Kantrowitz? There is enjoyment. And also, like, you'll never feel that emotional attachment to something you get if the bot just got it for you.
43:06 Speaker 01 Yeah, exactly. Like, it's the act of doing the shopping or doing the research sometimes is, am I getting into, it's the journey, not the destination right now?
43:15 Alex Kantrowitz? Well, it's also the destination.
43:17 Speaker 01 Oh, it is the destination.
43:18 Alex Kantrowitz? There's definitely joy in sort of finding cool stuff to go visit and then going and doing it. Like, if a bot's just doing that for you, then it's just like, all right, well, I could have just Googled it and went to the first result.
43:29 Speaker 01 Yeah, so I think right now, and don't get me wrong, this, the research, consulting, strategy, journalistic, this is a pretty big opportunity and market. I'm not, I'm not downplaying that at all. But still, who is using this and how, especially to expand outside of that, is still not a trillion-dollar market. Or it's, I mean, to get to that, what are the use cases for agents? Because, again, Apple Intelligence cannot find our flight information in our email when you ask Siri, which they pitched us as agentic, and that's my momentary Apple Intelligence bashing. But, but like, what are actual agents being used for in everyday life and for normal people?
44:14 Speaker 01 People have not been able to articulate that case well, and I, I'm still waiting for that to happen.
44:19 Alex Kantrowitz? It might have to be humanoid robots, going back to the Nvidia conversation.
44:22 Speaker 01 All right, all right. That's, humanoid robots are always a, an easy sell, I think, for anything, but.
44:28 Alex Kantrowitz? Everyone's building them. But let me ask you another question about what Ethan is saying, which is basically that consultancies aren't going away and that the orchestration of AI is going to be more important than what the actual reports are. I don't know. I've always been on the side that, like, AI will be creative in, in the workforce and not destructive. But I think you have to look at this with clear eyes, and that is that there are going to be jobs that just completely go away, even if more jobs are created over time. And it seems to me like this stuff is going to, not, maybe not get people fired, but certainly make a company think twice before hiring.
45:05 Speaker 01 Not 1,000%. Actually, I think it was from Goldman Sachs, like, a couple of weeks ago. They were talking about how an S1 financial filing, which is a enormous document, but was always kind of a non-human, kind of like, really plug-and-play type of document. Used to take two weeks and 16 bankers and now can be done in like five minutes. And again, that all makes complete sense to me. You have a bunch of data feeds and AI can aggregate it and you just review the entire thing. Like, that's going away. Management consulting, all the research and grunt work goes away and that's good. And I mean, you can imagine out of all the job displacement, the least sympathetic group
45:48 Speaker 01 when we say the bankers and consultants are have are
45:51 Alex Kantrowitz? Pour one out.
45:52 Speaker 01 Pour one out for Bing and the bankers.
45:54 Alex Kantrowitz? Yeah. By the way, one of the interesting things, I don't, I'm sure you noticed this too. It's way more accurate than it's been, way less hallucinations. You can click, it gives you sources, you can click through the, to the sources and the numbers are good.
46:05 Speaker 01 Yeah, actually, that's a really good point. There, everything I clicked through was 100% correct, which was almost shocking to me in terms of the output, so.
46:14 Alex Kantrowitz? That's huge.
46:15 Speaker 01 So I think this meaningfully changes, especially any kind of job that involved opening a lot of browser tabs and copying and pasting text and synthesizing that text. That is completely changed and there's no way to argue. I get saying orchestrating and validating will keep certain populations like at least a little less scared, but this is big, this is huge.
46:38 Alex Kantrowitz? My internship from 2009 just disappeared.
46:41 Speaker 01 I mean, half my life has disappeared right now.
46:46 Alex Kantrowitz? So it's not just OpenAI. Google also has a release this week. They released a set of Gemini thinking models. It's from TechCrunch. Google is bringing its experimental reasoning artificial intelligence model capable of explaining how it answers complex questions to the Gemini app. The Gemini 2.0 flash thinking update is part of a slew of AI rollouts announced by Google this week. Also, talking about the CapEx, the company is planning to spend 75 billion on expenditures like growing its family of AI models this year. It's a considerable jump from the 32.3 billion on CapEx it spent in 2023. That's a lot of money. 72, 75 billion? It's like when Satya said, I'm good for my 80 billion, right?
47:31 Alex Kantrowitz? Soon they're saying, I'm good for my 75.
47:34 Speaker 01 That, of course, went, had me go check where Nvidia is right now. And so it's down 12% since the DeepSeek announcement and it's back up a little bit.
47:44 Speaker 01 The story of compute, the story of Nvidia, the story of chip demand. I think the one thing that was interesting about the last week or so. I mean, Mark Zuckerberg and Meta did not show that they're, you know, moving away from this capex spend. Google's coming out and saying it. So it's clear that the, you know, the big, the tech giants are still taking this path. And OpenAI still wants this path and saying Stargate is very important. So I think it's interesting because the entire like big technology industry has a vested interest. Because if compute and capex are critical, then only they can win. So this is going to be really interesting to watch play out.
48:29 Speaker 01 That as long as compute and capex are critical, they're the winners. So they're going to say that they're going to keep spending. And if someone, that's why I still think, and we talked about this. DeepSeek was such a big story and remains a big story. Cause it showed that that entire narrative can just collapse on its own. If smaller players come out and do interesting things.
48:52 Alex Kantrowitz? That's right. And by the way, I like went out on CNBC and I said, I think Google is on its way to being the best positioned company in the AI race. And of course they promptly missed their cloud numbers and went down double digits. So, um, but, but I think they, they do have so much potential. The one thing they really need to fix is the way that they name their models. So if you go to Gemini right now, there's Gemini 2.0 Flash, there's 2.0 Flash Thinking Experimental. There's 2.0 Flash Thinking Experimental with apps. There's 2.0 Pro Experimental. There's 1.5 with deep research. At least we know what that means. 1.5 Pro and 1.5 Flash. Do they do this? Is it, is it just a joke to them?
49:32 Speaker 01 Don't change, Google, don't change. I love it. I love it. I want Google to never, never stop naming model. You know, OpenAI, I'm a little disappointed in them. I think their model naming convention is a little, is not good. I want that from Google. I don't, if they ever had a perfectly streamlined suite of products with a beautiful name. I would question everything. Remember Bard?
49:56 Alex Kantrowitz? None of this stuff works.
49:57 Speaker 01 Remember Bart?
49:58 Alex Kantrowitz? They have a thousand chat apps. Nobody uses Google Chat.
50:00 Speaker 01 Yeah.
50:00 Alex Kantrowitz? They need to spend-
50:01 Speaker 01 No, no, G Chat was the greatest product of all time and they, I don't even, it's called like hangout chats with meat or something like that right now.
50:07 Alex Kantrowitz? I'm ready to put my head right through the table. I am. They're spending seventy-five billion this year. Could you spend five hundred million and buy an ad agency and just name this stuff like normal human beings?
50:18 Speaker 01 Get a subscription to Gemini two point O flash thinking experimental with apps and ask it to name your models for you. But I don't know, I, this, the, with all the turbulence and volatility in the world, Google giving its models and products really inconsistent names just makes me feel just a little more at peace.
50:39 Alex Kantrowitz? This makes you happy?
50:40 Speaker 01 Don't change, Google. Don't change.
50:43 Alex Kantrowitz? So, speaking of AI and job loss, there was a great New York Times story about Klarna over the weekend. Klarna is, of course, a payments startup. It says, "Why is the CEO bragging about replacing humans with AI? Ask typical corporate executives about their goals in adopting artificial intelligence, and they will most likely make vague pronouncements about how the technology will help employees enjoy more satisfying careers or create as many opportunities as it eliminates." And then there's Sebastian Simiankowski, the chief executive of Klarna. He has repeatedly talked up the amount of work they have automated using generative AI. Okay, yeah, that sounds familiar because he was on the podcast and he was talking about how much work they automated with generative AI.
51:25 Alex Kantrowitz? Oh, that's a story that catches my mind. It catches my eye. Let me scroll down. Okay, so this Times story, as usual, cites one podcast and another podcast. And then it says this. "When the host of the Big Technology Podcast asked why he was so intent on taking Klarna's AI prowess, Simiankowski said it partly it was good for humanity. We have moral responsibility to share what we are actually seeing, that we're actually seeing real results and that actually having implications that are actually having implications on society today. Then he acknowledged that another part of the motivation was self-promotion for sure. We are regarded as a thought leader." I was pretty stunned to see the Times name our show in the story, especially because they had so many podcasts be nameless. So, uh, thank you, New York Times, for citing us.
52:09 Alex Kantrowitz? And I want to point out, this was Ron Johnson's question because we spoke right before and he goes, ask him why he's talking about it. Very interesting question, Rajan. Thank you for that.
52:16 Speaker 01 Well, I'm glad the Times is finally on it that what is the motivation behind bragging about replacing humans with AI? I think, again, I'm glad, I genuinely am glad that they're asking this question because the marketing impetus behind all these pronouncements have to be questioned. And that certainly applies to Sam Altman and that certainly applies to OpenAI and our entire AMA discussion from earlier. And I did love that moment that there was this big kind of pronouncement, literally the good of humanity. And it's self-promotion for sure, we're regarded. And he even called himself, called it a thought leader, which is normally, I feel, maybe some
52:59 Speaker 01 people out there use that seriously, but most people I know do not use that as like a serious term. And he kind of just was like, yeah, we're a thought leader, we're self-promoting. They are still, I believe, looking at IPO. So, yeah, this is a question that if people start pushing on more, start asking more, not why is someone saying this, but, or sorry, asking why is someone saying that? Not just the content, but the motivation. I think the whole AI industry needs to ask that question for every announcement.
53:31 Alex Kantrowitz? Absolutely. I was stoked to see that story. I was stoked to see the headline be the exact question that you asked, and I was surprised and grateful that we were mentioned.
53:40 Speaker 01 Not by name name, but by podcast name.
53:43 Alex Kantrowitz? Okay, I will, I will take it. They put podcast name more than host name is.
53:47 Speaker 01 How do they not just say Alex, how do they not just say Alex Kancherwitz from the Big Technology Podcast?
53:55 Alex Kantrowitz? It would hurt them. They would really, they would have to cry.
53:57 Speaker 01 Oh, come on, Times.
53:59 Alex Kantrowitz? So, we are on the cusp of the Super Bowl. If you're listening to this, either the Super Bowl has happened, or it's about to happen, or maybe the Super Bowl is happening and you're one of the few humans on Earth that's listening to the podcast as the game's going on, in which case, we appreciate you. Thank you for choosing good content. Guess who's going to be in the Super Bowl? Of course, the Chiefs and the Eagles, but also OpenAI and Google. This is from the Wall Street Journal. OpenAI set to make its Super Bowl ad debut. OpenAI, the artificial intelligence company behind ChatGPT. Again, I just like love the soul coming out of the reporter, having to write that explanation. Is expected to air its first TV commercial during Sunday's Super Bowl. OpenAI's brand took off in late 2022 when it launched its wildly popular chatbot.
54:43 Alex Kantrowitz? ChatGPT, the big game matters by far. OpenAI's biggest foray into advertising as the race to build the world's most powerful AI technology. And win over users intensifies. And the Hollywood Reporter also says about Google, Google bets that the Super Bowl can turbocharge Gemini's ad business. Google is planning a major Super Bowl ad for its Gemini AI product line, including a 60 second ad in the second quarter of the game. And purchasing 50 different 30 second ads in every state. Each one spotlighting a local business that uses its AI software. That's smart.
55:15 Alex Kantrowitz? I was reading this news or almost instinctively saying, spend that money on buying GPUs and scaling your models. However, I think this is brilliant on behalf of OpenAI and smart on behalf of Google. You gotta get your products in the hands of people like we talked about at the beginning of the show. People have to use ChatGPT, people have to know ChatGPT and millions of people are going to use. And know and talk about ChatGPT, especially if the ad is half decent after it's in the Super Bowl. I think this is the game. It's five, whatever, five, $10 million is really well spent by OpenAI.
55:48 Speaker 01 I think for OpenAI specifically as well. I mean, they clearly have been moving towards a more formalized professional marketing function. In December, early December of last year, they had hired the former Coinbase CMO who had been at Meta for 11 years and was global head of brand and product marketing for Instagram, actually the whole suite of products, so serious marketer. So I'm very curious to see what they're going to do. The challenge for me is twofold. One.
56:20 Speaker 01 The AI ads to date, we have joked about have been terrible. Apple Intelligence, not to go back there, but if we remember, they had all these ads of basically people kind of like not wanting to pay attention to people not as important to them. So summarizing their content in real time. But even Google had a disastrous ad in the Olympics, if you remember, where it's like a little girl wants to write a letter to her favorite athlete and the dad uses Gemini to do it. Like, how tone deaf. Like, it's still one of the greatest things I saw. I was like, these companies need to just hire one person who's just normal and sits in the corner and does nothing, but just gets shown the ad and says, this is terrible.
57:02 Alex Kantrowitz? You love this idea, and I don't think it's a bad idea.
57:03 Speaker 01 No, I literally just in the corner, they get paid a lot of money and they just sit there and, okay, that is just terrible. Oh, okay, normal people think they'll think that's good. Ah, man, I go back and forth, though, because the other side of this is these, this generative AI has a branding problem. Like, when I still talk to most non-tech friends and family, they still associate generative AI content as bad. And like, that's the whole joke. It's like, oh, that's so ChatGPT.
57:39 Alex Kantrowitz? Did ChatGPT write this?
57:40 Speaker 01 Yeah, did Chat, no, no, I mean, it's still the entire.
57:42 Alex Kantrowitz? Which is a fair insult.
57:43 Speaker 01 Which is, but it's a.
57:44 Alex Kantrowitz? We used to call kids Wikipedia when they were saying generic stuff.
57:47 Speaker 01 Generic stuff, that's what I mean, that, and to me, like, the actual products, if you know how to use them, are so far beyond that, that stereotype of AI-generated content is like overly formulaic, and that's like two years ago, ChatGPT. But, so, so, so there's a clear branding problem. How do you solve this when people? Have a negative connotation of the technology, have a negative connotation of you, the company, like, it's gotta be a damn good ad. And I think the Crypto Bowl of 2022, I believe it was January, with the Larry David ads, the Coinbase ads, remember the bouncing? They're brilliant ads and they're really well done.
58:32 Speaker 01 But like, I don't think it helped the industry. In fact, certainly was not a good moment afterwards for the industry.
58:38 Alex Kantrowitz? Well, it certainly got a lot more people to put their money in crypto.
58:41 Speaker 01 Oh, actually, that's, that's true.
58:42 Alex Kantrowitz? But this is different. Like, I don't think that's, we're gonna have the same scam.
58:45 Speaker 01 No, no, no. To me, that part isn't the scam. But how do you solve this branding problem? I think like, if you're Katie Roach, the CMO of OpenAI, you're sitting in a room, you're like, we have this branding challenge. I hope they recognize it. How do we overcome it? I am very excited to see what this commercial looks like.
59:03 Alex Kantrowitz? What's your best guess of what it's gonna be? I'll give you mine.
59:06 Speaker 01 All right.
59:07 Alex Kantrowitz? I think maybe you're gonna have Shaq and Charles Barkley sitting at the inside the MBA desk. And they're like, saying nasty insults to each other that they're like, typing in ChatGPT is giving to them. Or maybe something voice. Maybe it's just somebody like driving in the car and like having a conversation with ChatGPT. And it'll be like a Snickers commercial. It's like, bored? You know?
59:27 Speaker 01 Not bored.
59:27 Alex Kantrowitz? Bite into a ChatGPT.
59:28 Speaker 01 All right, hold on. Here's, do you know the, the most successful kind of like, not even skeptical AI thing, thing that converted AI skeptics, I saw? I don't know if you saw like, ChatGPT roast my Instagram profile?
59:43 Alex Kantrowitz? Oh, yeah.
59:43 Speaker 01 Where you literally just screenshotted your grid and then put it on. And it, and that was a moment that I think a lot, I saw a lot of people being like, wait, this is genuinely creative. It's not formulaic. It's actually funny and interesting and, and creative. So I think that, that would be mine. Roast Sam Altman.
1:00:03 Speaker 01 Or other famous people letting their Instagram profiles get roasted by ChatGPT. That's my ad.
1:00:10 Alex Kantrowitz? Yeah, okay, so basically, we both agree that it's some form of AI roasting humans.
1:00:14 Speaker 01 AI roasting humans, and it's gotta be funny, it's gotta be good. I don't think trying to tug at heartstrings in any way.
1:00:23 Alex Kantrowitz? Google's gonna do that.
1:00:24 Speaker 01 Google.
1:00:24 Alex Kantrowitz? Google's gonna do that, I'm sure, it's gonna be like a kid and a grandmother, you know, just trying to communicate with each other, and then Gemini will solve it.
1:00:32 Speaker 01 But the weirdest part, like, I introduced my dad to Gemini Voice, and he really, he has Parkinson's and has trouble typing into his phone. And it was this emotional moment, like genuinely, that could have been the commercial right there. Yeah, it could have been, and they're still, that is sitting there, and somehow, it's still gonna get screwed up.
1:00:53 Alex Kantrowitz? They'll mess it up.
1:00:54 Speaker 01 Somehow.
1:00:55 Alex Kantrowitz? They have made some really beautiful search ads before in the past.
1:00:59 Speaker 01 The greatest tech ad of all time, and I realized how old I was when I brought that up to some younger people, Parisian Love, it was from 2009, it's a Google search ad where, and it really made Google search emotional, where someone goes through the process of studying abroad, falling in love, getting married, it was amazing. If they can pull off the 2025 Parisian Love, I'm betting it all on Google. If they can have a good ad on that.
1:01:24 Alex Kantrowitz? I wouldn't bet against their ad agencies, okay. We need to get out of here, but who do you think is gonna win in the game?
1:01:32 Speaker 01 I am a New England Patriots fan.
1:01:35 Alex Kantrowitz? Yeah.
1:01:35 Speaker 01 I don't want my homes to three-peat, so I want the Eagles to win, but my God, the Chiefs somehow, they always do it, so I will grudgingly bet that the Chiefs will win.
1:01:51 Alex Kantrowitz? And I am a Jets fan, and I want Tom Brady's legacy, especially his, Bill Belichick's legacy to fall apart, so I'm taking the Chiefs.
1:02:00 Speaker 01 All right, I mean, I'll take the Eagles, just to take the other side, and that's where my heart lies, but.
1:02:05 Alex Kantrowitz? What's your prediction on what happens at halftime? We got Kendrick Lamar coming out, I have this feeling that Drake is gonna come out, they're gonna hug, and then they're gonna both take out fake guns and shoot them, and it's gonna say, bing.
1:02:20 Speaker 01 Wait, as in?
1:02:22 Alex Kantrowitz? The search engine.
1:02:23 Speaker 01 As in, that could be the most aggressive call of all time. And if you are correct about that, I mean, it's time to retire.
1:02:32 Alex Kantrowitz? They should, they should hug it out onstage.
1:02:34 Speaker 01 I do like this.
1:02:35 Alex Kantrowitz? If they can do it, world peace will happen.
1:02:36 Speaker 01 That, that literally, "We Are the World" comes on, just like Stevie Wonder at the Grammys, and Kendrick and Drake sing it together. Canada and the US, friends again. Let's bring it, let's bring peace at this Super Bowl.
1:02:49 Alex Kantrowitz? Peace to all of us.
1:02:50 Speaker 01 Yes, as the Eagles and the Chiefs go at it.
1:02:54 Alex Kantrowitz? That's right. All right, well, Raja, great to see you in person. This has been so fun.
1:02:57 Speaker 01 This has been fun.
1:02:59 Alex Kantrowitz? Let's wave to the people at home. All right, everybody, thank you for watching us or listening to us. We do this every single Friday, breaking down the week's news, sometimes we break some news. And we hope you join us. If this is your first time watching the show, you can subscribe to us here, either on Spotify or whatever app you use to get podcasts. And on Wednesdays, we'll do, we'll do, I'll do one-on-one interviews with people in the tech industry, and then Raja and I will be back every Friday. So that'll do it. Thank you for listening, and we'll see you next time.
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Previous NVIDIA's Plan To Build AI That Understands The Real World — With Rev Lebaredian Next AI Clones & The Future of Voice AI — With Evan Ratliff Page updated October 12, 2026 · transcript and summary are machine-generated
