915. Q&AF: Leading Without Micro-Managing, Patience with Goals & Working In Vs On Your Business

On today’s episode, Andy answers live call-in questions on leading with trust instead of micromanaging, staying patient and focused while chasing big goals, and knowing exactly when to shift from working in your business versus working on it for maximum growth.

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:16Andy Frisella?

  What is up guys? It's Andy Frisella and this is the show for the realists saying goodbye to the lies, the fakeness and delusions of modern society. And welcome to motherfucking reality guys. Today, we have Q and A F. That's where you submit the questions and we give you the answers. Now, you could submit your questions a couple of different ways. The first way is-

• 0:33Speaker 01

  Guys, email your questions in to [email protected].

• 0:37Andy Frisella?

  Or you go on YouTube, click right underneath the Q and A F episodes. There's a link in there and you can fill it out and you can call in the show and talk to us directly. Or you can leave a comment underneath the YouTube videos. Uh, maybe we'll answer your question on the show. Now, for those of you who are new, we are not just a Q and A episode kind of show. We do a little party in the front and business in the back.

• 1:03Andy Frisella?

  Wait.

• 1:03Speaker 01

  No, I mean-

• 1:05Andy Frisella?

  I mean, we do business in the front and party in the back.

• 1:07Speaker 01

  That's right, that's right.

• 1:08Andy Frisella?

  Alright, we're gonna start every week with the business.

• 1:10Speaker 01

  Yeah, that's right.

• 1:10Andy Frisella?

  Alright, that Q and A F, entrepreneur success, uh, how to get better advice, alright? But then tomorrow, the fun starts. We have CTI.

• 1:22Speaker 01

  That was the parties.

• 1:23Andy Frisella?

  That's where the party is, baby. That stands for Cruz the Internet. That's where we take topics of the day. We throw them up here on the screen. We laugh and make fun of how ridiculous the world is. And then we talk about how we, the people, have to solve these problems going on in the world. Yeah, and that's CTI.

• 1:42Speaker 01

  Mm-hmm.

• 1:42Andy Frisella?

  And then we have Real Talk. Real Talk is just five to 20 minutes of me giving you, uh, some real talk. And then we have what's called 75 Hard Verses. That's where someone who has completed the 75 Hard Program comes on the show, talks about how they were before, how they are now, and how they use the 75 Hard Program to improve their life. Now, if you're unfamiliar with 75 hard, it is the initial phase of the live hard program. Okay. Which is a year long program, not every day that helps you keep your discipline in your mental toughness tuned in so that you can be successful in all areas of your life. Uh, this is all available for free at episode 208 on the audio feed.

• 2:27Andy Frisella?

  Again, that's 208 on the audio feed. It's not on YouTube. Or you can go to andyfrisella.com and buy the book on mental toughness and it will give you the entire program, uh, plus a whole bunch of other chapters on mental toughness. Why it's important, how to use it and how it actually is the fundamental skill that creates all success in life. So andyfrisella.com, go buy the book. Uh, it's hit or miss whether or not we can keep it in stock. It's a, it's a very popular book. But yeah, it's called the book on mental toughness. If you don't want to shell out the, whatever it is, 25 bucks for the book, you don't have to, you can get it for free at episode 208. All right. We're all about helping people here. Now, we get asked all the time, how can you be

• 3:12Andy Frisella?

  on the 75 hard versus show? Well, it's actually very simple. How can we do that, Manot?

• 3:20Andy Frisella?

  We just go in, uh, email into [email protected]. Is that right?

• 3:24Speaker 02

  Email in your story and your progress photos to [email protected].

• 3:29Andy Frisella?

  Yeah. And you can be on the show as well, right here, right where Zee Sean's sitting. You can be right there. It's a good seat. Anyway, uh, yeah, if you're unfamiliar with 75 hard and live hard, it's the most popular mental transformation program in the history of earth. What else? What else do we got? That's it, man. Share the show. Share the show. All right. Don't be a hoe. Don't be a hoe, baby. What's going on? Nothing. Same, same. Oh, look at that. Where'd you get that? Out of my secret stash? No, I stole it from Chris. No, that's my stash. Oh, yeah. Yeah. Mine came. See, I steal from Chris too. I just. Well, mine came halfway drank, so. It did. I saw you up there earlier. I wonder what you're doing.

• 4:12Speaker 01

  Dude, those are my powerhouse sessions with Chris, bro. Dude's a smart dude, man.

• 4:16Andy Frisella?

  I know, bro.

• 4:17Speaker 01

  He's fucking smart. And so like I always try to give him at least like an hour of his like, or I try to do.

• 4:21Andy Frisella?

  Bestow his smartness on you?

• 4:23Speaker 01

  Man, that's it. We talk about a plethora of things and.

• 4:26Andy Frisella?

  How to power your house with solar? How to purify your water?

• 4:30Speaker 01

  Yeah, that's right. That's right. That's right. But you know, I leave a better man every time.

• 4:33Andy Frisella?

  That's right.

• 4:33Speaker 01

  It's good. It's good. Yeah. Um, but yeah, I stole this from him. So it's great. But yeah, man, what's going on with you?

• 4:38Andy Frisella?

  Nothing, dude. Ready to kick ass.

• 4:40Speaker 01

  Yeah, it's a nice Monday.

• 4:42Andy Frisella?

  Yep, sure is.

• 4:43Speaker 01

  It's not Monday. I gotta stop doing that to myself.

• 4:44Andy Frisella?

  But we can pretend. Yeah.

• 4:47Speaker 01

  Dude, it was weird. Cause like I think today or yesterday technically was like the first day that it wasn't the devil's armpit.

• 4:53Andy Frisella?

  Bro, fuck. Word.

• 4:55Speaker 01

  But they're saying like, we can't breathe out there, you know?

• 4:59Andy Frisella?

  Now?

• 4:59Speaker 01

  Yeah, like air quality index alert or some shit.

• 5:02Andy Frisella?

  It's better than it was two days ago.

• 5:03Speaker 01

  It's true. This is true.

• 5:05Andy Frisella?

  Yeah. Did, um, do you want to tell people what happened to me yesterday?

• 5:11Speaker 01

  Oh, the deer, bro?

• 5:12Andy Frisella?

  Yeah, where I had to, I had to, uh, pull my Steve Irwin.

• 5:15Speaker 01

  Yeah, you turned into PETA.

• 5:16Andy Frisella?

  Yeah, I turned into PETA. Steve Irwin all combined.

• 5:21Speaker 01

  Bro, deer are cool though, man. How, you said it was a.

• 5:23Andy Frisella?

  Bro, I had to rescue a deer yesterday. A fucking, not a baby deer, but like a middle sized deer.

• 5:29Speaker 01

  Like a toddler deer.

• 5:30Andy Frisella?

  Yeah, like a preteen.

• 5:31Speaker 01

  Yeah, they were.

• 5:31Andy Frisella?

  You know what I'm saying? And it was like stuck between this guard. So where I do the cardio, there's a guard rail, like a car guard rail and then a fence. And it was stuck between the guard rail and the fence. And so I'm walking, doing my, um, seventy-five hard outdoor cardio. And I'm walking by and fucking, bro, there's a big bush, like half the size of this room. And it starts going, and I'm like, holy fuck, dude. Like, and I take off running, bro.

• 6:02Speaker 01

  About to get me.

• 6:02Andy Frisella?

  Bro, I thought it was like Bigfoot, man. I'm like, what the fuck is going on? So I start running down the path. I like run away and I see the thing still shaking. And then I hear this, brrr. And I'm like, what is going on? And I was actually on the phone with one of my buddies. I'm like, dude, I gotta call you back.

• 6:21Speaker 01

  Yeah.

• 6:21Andy Frisella?

  So I went over there and there's this deer. It's like, you know, not, I don't know. I don't know. Maybe fifty pounds, you know, sixty pounds. And it's jumping and it just keeps jumping straight up in the air like it couldn't get over the guardrail and the fence is like eight feet tall.

• 6:37Speaker 01

  Right.

• 6:37Andy Frisella?

  So it's just, and then it's like freaking out. And I'm like, dude, this thing's gonna stick its foot in like one of those holes in the fence and break its fucking leg. Or it's gonna starve. I don't know what's going on.

• 6:48Speaker 01

  Yeah.

• 6:48Andy Frisella?

  So dude, I walk over there and it's, as I get closer, man, this thing's getting like very upset. Baa, baa, you know, like loud.

• 6:56Speaker 01

  Deer do sound weird.

• 6:57Andy Frisella?

  Yeah, it's weird sound, bro. And so I, I fucking grabbed it and like, bro, I never grabbed a deer before. Like, I don't know. Like, I didn't, I didn't know like how, how strong they are or anything. I figured it was like a dog.

• 7:11Speaker 01

  Yeah.

• 7:11Andy Frisella?

  So I grabbed it, dude. I'm gonna tell you right now, the motherfucker's got a lot of muscle on him.

• 7:16Speaker 01

  Pretty strong.

• 7:16Andy Frisella?

  Yeah, dude. So, so it jumps as I grab it going, and it's, dude, its head smashes my face. And like, I was like stunned. You know, like how like you wrestle with your dog and it hit you in the face? It was like that.

• 7:31Speaker 01

  Yeah.

• 7:32Andy Frisella?

  So then I took a couple of steps back and I looked at it and I'm like, all right, I gotta like get this thing.

• 7:38Speaker 01

  Yeah.

• 7:39Andy Frisella?

  Right? So I like went over there, dude, and I fucking grabbed it and like this, like hard. And it's going, like it probably thought I was gonna eat it.

• 7:49Speaker 01

  For sure.

• 7:49Andy Frisella?

  Yeah. And then, uh, you know, I put it on the ground and it ran off.

• 7:52Speaker 01

  See, I would have.

• 7:53Andy Frisella?

  Thing smacked me right in the face, dude.

• 7:55Speaker 01

  You headbutt me? You know what? Fuck you, deer.

• 7:57Andy Frisella?

  That's what I thought for a minute. I was kinda pissed for a minute. I was like, I'm like, you know what? It is what it is. But then I, then I thought about it. I'm like, bro, I'm gonna go home and I'm gonna wonder if that thing's like stuck there.

• 8:10Speaker 01

  Yep.

• 8:10Andy Frisella?

  Or if it broke its leg. But yeah, that was my good deed for the day yesterday.

• 8:16Speaker 01

  I mean, that's a pretty good deed.

• 8:17Andy Frisella?

  Yeah.

• 8:17Speaker 01

  It's a pretty good deed. I don't, I mean, there's not too many people can say they handled a deer.

• 8:21Andy Frisella?

  Yeah. I mean, dude, he was, you know, he was a formidable opponent. You know what I'm saying?

• 8:27Speaker 01

  Yeah, you came back, fucking face was all.

• 8:29Andy Frisella?

  Yeah, dude. I came back, DJ's like, what happened? You get punched in the face? I'm like, no, fuck.

• 8:33Speaker 01

  Kinda.

• 8:34Andy Frisella?

  A deer got me.

• 8:35Speaker 01

  Yeah, fuck.

• 8:36Andy Frisella?

  Deer got you?

• 8:37Speaker 01

  Yeah, we got, you know, it's funny, dude. I feel like you get, you get fucked up in the weirdest ways. We gotta have better stories, bro.

• 8:42Andy Frisella?

  Bro, you know what? Yeah, no kidding. I punctured my hand on a toilet paper holder.

• 8:48Speaker 01

  Yeah, it's like, fuck, we gotta come up with something better.

• 8:50Andy Frisella?

  Yeah.

• 8:50Speaker 01

  Yeah, no, it's.

• 8:51Andy Frisella?

  Anyway, that's my deer story.

• 8:52Speaker 01

  Yeah, it's nice.

• 8:53Andy Frisella?

  Yeah.

• 8:54Speaker 01

  I'm, I'm.

• 8:54Andy Frisella?

  I did feel like I did something worthy.

• 8:57Speaker 01

  No, that's, that's good.

• 8:58Andy Frisella?

  You know, I'm with Zishon, bro. If you, you're good, kind of animals, good things happen to you, bro.

• 9:03Speaker 01

  Yeah.

• 9:04Andy Frisella?

  I, I, I believe it's true.

• 9:05Speaker 01

  It's, it's.

• 9:06Andy Frisella?

  I couldn't, I couldn't walk past it, man. It's not in me.

• 9:10Speaker 01

  Yeah.

• 9:10Andy Frisella?

  I just couldn't believe how strong they were. Bro, you ever like, you probably never have, but like, have you ever felt like a, like a pretty big fish, like a, like a, like a sailfish or like a, like a baby shark or something?

• 9:22Speaker 01

  Nope.

• 9:22Andy Frisella?

  Bro. It's like handling a fucking tornado. Like, they're so strong and they're, it's like,

• 9:30Speaker 01

  Yeah.

• 9:30Andy Frisella?

  That's what the deer was like, bro. It was like, strong. I was surprised.

• 9:34Speaker 01

  I don't think I've ever handled like a wild animal like that. I mean, snakes, I've handled some pretty big, god damn it.

• 9:39Andy Frisella?

  Yeah, some big white snakes.

• 9:43Andy Frisella?

  I heard you like to ride on them too.

• 9:47Speaker 01

  I've, uh, I've handled a few large reptiles.

• 9:49Andy Frisella?

  Yeah.

• 9:50Speaker 01

  In my life.

• 9:51Andy Frisella?

  I've handled some pretty big snakes.

• 9:52Speaker 01

  Yeah, fuck, man.

• 9:54Andy Frisella?

  I can't win for. You're hanging out with a mirror all weekend, huh?

• 9:56Speaker 01

  Yeah, yeah. Sitting in the mirror too long. That's what it is. That's, uh.

• 10:00Andy Frisella?

  All right, let's get to it.

• 10:01Speaker 01

  Let's do it, man.

• 10:02Andy Frisella?

  Before you like totally out yourself.

• 10:05Andy Frisella?

  You do like some nice music.

• 10:06Speaker 01

  It's worse when you have to like, I swear I'm not gay. Like, that makes it 10 times worse.

• 10:11Andy Frisella?

  There's nothing wrong with it, bro.

• 10:12Speaker 01

  No, there's nothing wrong. I'm just not.

• 10:14Andy Frisella?

  Yeah. Okay. Well, what do we got today? We got some callers or what do we got?

• 10:20Speaker 01

  We got some really good questions. Uh, we got, we got Q and A F. Again, starting the Monday off great for you guys. Um, we got three good ones lined up. Let's give the first one a call, show. Yeah, let's get Alyssa on the line.

• 10:37Speaker 03

  Hello, this is Alyssa speaking.

• 10:39Speaker 01

  Hey Alyssa, this is DJ. What's going on?

• 10:42Speaker 03

  What's up DJ? How are you?

• 10:44Speaker 01

  Oh, you know, can't complain. Just, you know, another day, just out here living life.

• 10:50Speaker 03

  Living your best life?

• 10:51Speaker 01

  Living my best life. That's right, YOLO.

• 10:53Andy Frisella?

  Yeah, he sure is. Alyssa, what's up? It's Andy.

• 10:58Speaker 03

  What's up Andy? How are you?

• 11:00Andy Frisella?

  I'm good, how are you?

• 11:02Speaker 03

  I'm doing well, doing well.

• 11:03Andy Frisella?

  So where, where are-

• 11:04Speaker 03

  Another day in Pensacola.

• 11:06Andy Frisella?

  Oh, okay, Pensacola. Man, it's Pensacola's beautiful place.

• 11:10Speaker 01

  It is nice?

• 11:10Andy Frisella?

  Yeah. Bro, this, the-

• 11:13Speaker 03

  It's hot as shit right now, though. I will say that.

• 11:16Andy Frisella?

  But you guys got the, they got beautiful beaches down there, man. It's, it's good, like, old Florida vibes, right in that area. I like that. Not, not, not like, you know, not like before the Civil War. You know what I'm saying? After Civil War.

• 11:32Speaker 01

  We still have the time after Civil War, yeah, yeah. Oh, that's sick.

• 11:36Speaker 03

  It's actually a lot like the Midwest, believe it or not. I was born and raised in Ohio and this is as, as good as it gets. Midwest plus beach.

• 11:46Speaker 01

  Love it. So what can we help you with?

• 11:50Speaker 03

  Um, let me see what my question was, because I don't even remember whatever.

• 11:55Andy Frisella?

  You just wanted to call in the show, huh?

• 11:58Speaker 03

  Um, I, uh, quit my career as a legal nurse consultant last year and bought our gym. Our gym owner decided to go to med school. So I was like, alright, well, I'm not gonna let this place shut down. And over the past year, we've, uh, basically hired in a whole staff and we've launched a nutrition shop. And, um, I guess my question really is like, in my past career, I was so detail oriented. Because if I wasn't, it could possibly cost our firm like millions of dollars, or our clients, anyway. Um, and now the, I'm kind of new to leadership, right? And I know that the last thing you need to do as a leader is just tell somebody what to do.

• 12:44Speaker 03

  And my coaches have been awesome, and they're all part-time, they all have other jobs. And there's just like this fine line of like, how in the weeds do I get with the details? Because essentially, like- Our CrossFit with the CrossFit Gym, the coaching is the product, right?

• 13:01Andy Frisella?

  Mm-hmm.

• 13:01Speaker 03

  So, and I want it to be awesome. Um, but at what point do you kind of step back and be like, alright, you're being a little too, too overbearing and into the details and just be like, alright, this is good enough because you've got 8,000 other fighters to put out.

• 13:18Andy Frisella?

  Well, let me ask you this, is, did something happen to where you feel like you crossed over into being too detail oriented? Or are you concerned that you aren't being enough? Or, um, like, was there an event that happened that caused this question to come about?

• 13:35Speaker 03

  There really wasn't, there's not been an event.

• 13:37Andy Frisella?

  Okay.

• 13:38Speaker 03

  Though I feel like, I feel like that I'm a little bit too detail oriented when it comes to like, you know, you're coaching a class and like, this is the, the standardized way of doing the whiteboard and things like that. So I always preface it like, it's like a Peloton class. You bring your personality, bring your music, um, bring your own flair, but at the end of the day, like, this is the standard.

• 14:02Andy Frisella?

  Okay, I got it. So basically, you're just trying to audit yourself as a leader.

• 14:08Speaker 03

  Right.

• 14:08Andy Frisella?

  Okay, so depending on what your goal is with, with this gym, um, it really depends on how standardized you need to make the systems inside the gym. Alright, so if you, if your goal, and I don't know what it is, but I'm gonna run through all the options. If your goal is to just operate the gym in your local community and have a nice business and enjoy it, then the level of detail in your systems can be a little more lax. You can let people kind of come in, be the personality, um, you know, do what they're going to do.

• 14:48Andy Frisella?

  Uh, the downside of that is that there will be coaches that are more popular and there will be coaches that are less popular. And the coaches that are more popular are probably more popular because people like their methods better. And if you don't have minimal systems inside of your gym to standardize everything, you run the risk of losing clients if that coach were to leave. Alright, so, so.

• 15:20Andy Frisella?

  That's basically, I'm gonna keep it small. I don't have to have a whole lot of systems. What's the upside? The upside is it's somewhat easy to manage. The downside is you're vulnerable to people taking your business elsewhere. And that's kind of the game. The next step forward would say, okay, I want to open multiple gyms. If you want to, and by the way, I would recommend what I'm about to tell you, even if you're not going to run multiple gyms. You need to have a minimum standardized operating system inside of your gym so that there is similarities that are branded between all the coaches. Meaning,

• 16:04Andy Frisella?

  there is a way of doing things for your gym that is done consistently throughout the different coaching classes and, and you know, group activities that you guys do. That could be simple rules. That could be simple structure that you set up and then they agree to abide by. And if you pull all your coaches in, you say, hey, this is what I think will be good for all of us to do. These are the systems. This is the flow. This is how we should do things. They're probably all gonna agree that it's a great way to standardize everything anyway, because at the end of the day, that way you have people who are coming in maybe for one class and then they don't get stuck with the actual coach.

• 16:47Andy Frisella?

  They might come in for the morning class, or the night class, or the midday class, and feel like they're getting the class from your gym, not just from that coach. So that makes your customers a little bit more yours as opposed to your coaches, which creates more security for yourself and your brand and your gym. And quite honestly, a better experience for the users because they can recognize that there is a certain way that you do things, meaning the brand, the gym does things. And then If you wanted to expand, you know, across the country or across the world,

• 17:27Andy Frisella?

  you know, that would be very standardized programming so that people are getting very similar things everywhere they go. Think like Orange Theory or something like that, right? Where you go in there, you go to any Orange Theory and you kind of know what you're gonna get. So those are the kind of like the, the top, you know, I guess, one, two, three, five-minute, you know, description of how, how you should look at this. Um, but as far as being detail oriented, I have never found there to be a problem with being too detail oriented because remember,

• 18:05Andy Frisella?

  your level of detail is going to be run at 80%, 70% of what you set out. So if you're running, let's say at 100% high detail, your team's gonna naturally have some, some bleed off and they're probably gonna keep 70 to 80% of that detail. And then if there's another layer below that, they're gonna keep 70, 80% of that leader's detail. So I actually think it's very, very, very important for the leader of a business to be extremely diligent on their details so that the flow downward doesn't get so watered down

• 18:45Andy Frisella?

  that by the time the customer sees it, it's just, you know, a bunch of, it's a bunch of shit everywhere. Yeah. So, but dude, you know, ultimately, you know, being a leader and, and, and develop, and building a new business and all of these things, you know, you're always gonna have that question of, man, am I doing this right? Or, uh, should I be more? Should I be less? That is, that is a very strong quality, that, that self auditing that you're doing, that's a strong quality of a great leader. Great leaders audit themselves all the time. They're always asking, was I too much? Was I too soft? Was I too hard?

• 19:30Andy Frisella?

  Was I too detailed? Was I too lax? Did I go, you know, did I say this the wrong way? Or should I have done it this way? These are, these are the questions that naturally form us into a great leader over the course of time. And the fact that you're even asking that without an issue. Coming about to force you to ask that tells me that you're gonna eventually be a really fucking strong leader if you're not already. So, um, so yeah, I mean, what are your thoughts on all of that?

• 20:02Speaker 03

  Um, I completely agree with you and yeah, it, I, there's one thing that I've taken away from listening to you guys over the years. It's just like, you know, you talk about back in the day where you used to completely lose your shit.

• 20:16Andy Frisella?

  Oh, yeah.

• 20:16Speaker 03

  You just accept it because it was kind of part of growing, right?

• 20:19Andy Frisella?

  Uh huh.

• 20:19Speaker 03

  So I do constantly ask myself these questions and try to audit myself, but you know, there are some days where I'm a total bitch.

• 20:28Andy Frisella?

  Yeah. Well, welcome to entrepreneurship. I, I have meltdowns about once a month. Like dude, this is, like you say, back in the day, that's like, that was like Tuesday this week. You know what I'm saying? Like, and I'm not lying. Like it was legitimately, but like dude, this is, this is what happens, dude. When you're carrying, you know, all of this uncertainty, all of this doubt, all of this pressure, sometimes the pressure has to get released. And you know what? Sometimes when you're not disciplined or you're new, or you know, you're not really sure what you're doing, uh, because you're emotionally, you know, wound up, that pressure can be released in the wrong

• 21:12Andy Frisella?

  areas. And, and then that's a simple, that's a simple, you know, again, you're gonna audit yourself and you're gonna say, fuck, I shouldn't have done that. Sometimes you're gonna release the pressure on people and you're like, you know what? They needed that. And, and you're gonna learn that over the course of time. So, um, I'll give you this. All these things that you're thinking about, I still think about every single day. I mean, every single day. I think the best leaders literally audit every handling of every problem and every conversation they have with their team.

• 21:45Andy Frisella?

  Over the course of their career, I don't think they ever get to a point, at least I've never met someone who gets to a point where they stop doing that and that I would consider great. So, um, don't worry about being too-

• 21:58Speaker 03

  You just stop getting better, you know?

• 22:00Andy Frisella?

  Exactly. Yeah. And the minute you stop, the, the, you get worse and that's the way the game goes. So, yeah, man, I would develop some, some basic systems, some basic frameworks around how you want things to run. And then obviously give the coaches, uh, the freedom to, you know, be them, you know, that, that is what Peloton's about. That's why people like Peloton because they can go to Steve or Amy or, you know, Brian or whoever the fuck they got this week and they like those people and you want that same thing in your gym, but you also want to know that, you know, when I sign up, when I sign in for my morning class, it's going to be similar to the evening class. It's not going to be some completely different thing, you know?

• 22:42Speaker 03

  Right. Yeah.

• 22:43Andy Frisella?

  So, what's the name of your gym?

• 22:45Speaker 03

  We got it. We got it. Alpha Omega Performance.

• 22:48Andy Frisella?

  There you go. Alpha Omega. I like it.

• 22:49Speaker 03

  If you wa- if you walk into Alpha Nutrition shop, we have all of the first form-

• 22:55Andy Frisella?

  That's what's up. That's what's up.

• 22:57Speaker 03

  And energy drinks.

• 22:57Andy Frisella?

  There we go. The world's greatest energy.

• 23:00Speaker 03

  Everybody loves a meat stick.

• 23:02Andy Frisella?

  They do. Especially DJ. DJ's a big fan of the meat sticks.

• 23:09Andy Frisella?

  Hey, what, uh, what's your favorite meat stick?

• 23:13Speaker 03

  My favorite meat stick? Oh, I don't, I don't, I don't really get into the meat sticks.

• 23:18Andy Frisella?

  Oh, DJ.

• 23:20Speaker 03

  I'm more of a, I'm more of a chocolate, uh, pretzel-

• 23:24Andy Frisella?

  DJ.

• 23:25Speaker 03

  Level one bar kind of girl.

• 23:27Andy Frisella?

  I do like the chocolate pretzel protein bars. Have you had the Whole Foods bars yet? The Power Pros?

• 23:33Speaker 03

  I have. They're really good.

• 23:34Andy Frisella?

  Dude, I can't, I can't stop eating them, man. Candy bars. Anyway.

• 23:39Speaker 03

  They don't fit into my macros. We need to cut that shit in half.

• 23:42Andy Frisella?

  I, dude, they're, it's like, it's like eating fucking cookie dough, man.

• 23:48Andy Frisella?

  All right. Well, anything else I can help you with?

• 23:51Speaker 03

  No, I think we're good. Thank you so much for taking my call and I hope you guys have an awesome day.

• 23:57Andy Frisella?

  Well, thank you so much for all the support for the show and then obviously for First Form and kudos to you for, you know, taking care of the people in your community with this amazing gym and nutrition that you're doing. I think that's amazing and you know, if there's anything else you can help with, you know where you can find us.

• 24:15Speaker 03

  Yes.

• 24:16Speaker 01

  All right. Thanks so much. Appreciate you.

• 24:18Andy Frisella?

  All right.

• 24:19Speaker 03

  Yep. Have a good one.

• 24:20Andy Frisella?

  You too. Bye.

• 24:22Speaker 01

  Dude, I love the conversation just on leadership because I feel like there's so much involved in it, right? And one of the things that I've always

• 24:32Speaker 01

  been perplexed by, if you will, is like the idea of micromanaging as a leader, like, and it's like hearing that like, like, and it's because I think that was the first time I've heard it explained like that, like as far as what you give out at a hundred percent gets

• 24:45Andy Frisella?

  diluted.

• 24:46Speaker 01

  Yeah, it gets diluted.

• 24:47Andy Frisella?

  Yeah, for sure.

• 24:48Speaker 01

  It made me rethink on the micromanaging because like for me, my standpoint, I'm like, I don't want to be a micromanager.

• 24:53Andy Frisella?

  Yeah.

• 24:53Speaker 01

  Right? But in that line, it's like, well, shit, like if I know that only

• 24:58Andy Frisella?

  It's not so much micromanaging. It's just holding the standard, bro. And one of the things she said that I forgot to address was at the beginning of the call, she said, you know, I know as a leader, one of the worst things to do is to tell people what to do. Actually, sometimes that's exactly what's needed and we live in this society now where we have a lot of people giving advice that don't lead anybody, right? How many of these people on the internet giving advice about leadership have an actual team that they lead? I don't know that many. I see a lot of people regurgitating things and saying things like, oh, well, the best leader should just let people do what they want. That is not leadership. Leadership by definition is you do, then they do.

• 25:39Andy Frisella?

  You do, then they do. Okay? That is what the fuck leadership's about. And then occasionally, Especially when you're in the beginning part of business, you do have to turn around and be like, hey, not like that, like this, not like that, like this. Like you have to think of it. Like I like to talk about how Nick Saban coaches, right? Nick Saban, his whole thing is we don't practice till we get it right. We practice till we can't get it wrong. And he doesn't sit there and not tell people what to do because he wants his players to be comfortable. That's not what wins fucking national titles, bro. And it's also not what wins in business. What wins in business is telling your people exactly what to do

• 26:24Andy Frisella?

  until they know it so well that you don't have to tell them anymore. So there's phases to when you have to assert your dominance in terms of like, this is what the fuck we're doing. And then when they start to get it, you back off and everybody's happier. Because now you don't have to do that and they don't have to have you up their ass. Cause they don't like that either. So like, once the standard is set, you know, yes, there's some leeway and you can allow for some, I guess, flavor from the leadership, right? Everybody wants to say, oh, there's my leadership style. Listen, there's only one leadership style that fucking matters. And guess which one it is? It's the one that wins. That's it. Okay. So you could talk about your leadership style, but if you're not winning, it sucks.

• 27:08Andy Frisella?

  All right. So we gotta realize what leadership really is. Leadership is gathering a whole bunch of people, getting them focused on a single goal and then winning at that goal. And if they're not winning at that goal, you have to understand that your leadership style is ineffective. And a great leadership style that works every single time is you hold the standard. You do what you want them to do at the level or exceeding the level that you want them to do it. And then when they don't hold it, you gotta tell them to fucking do it. And you, if you do that long enough, people either catch on or they wash out and either way you win.

• 27:46Speaker 01

  Love it. Absolutely. Love it, guys. Let's know down in the comments what you guys thought about that question and answer. Um, we've got to write in.

• 27:55Andy Frisella?

  Okay.

• 27:55Speaker 01

  Let's do a write in. Um, good morning, guys.

• 28:00Andy Frisella?

  Yes.

• 28:00Speaker 01

  Salutations. Um, just wanted to ask, how do you deal with having to wait on things? Uh, recently, I feel like I've hit a point where I am doing everything that I can do in my business that is small but growing, um, and currently hardly making money. I have a few pending groundbreaking projects that I am waiting on, um, that fund these projects, uh, to really put big things in motion. Setback after setback, I am feeling my hands tied and out of control on all these pending things. I hate sitting around and doing small, pointless projects for little to no reason, uh, to keep my mind occupied from feeling like I'm not doing enough. I don't know if I'm just impatient or lazy,

• 28:44Speaker 01

  but whatever it is, is driving me crazy and up the wall, ultimately frustrating. I feel like I can't sit around and wait for things to happen. Uh, thanks for what you guys are doing. God bless.

• 28:56Andy Frisella?

  How do you go, how, how is that lazy? What do you mean by that?

• 29:01Speaker 01

  Yeah, or I guess just feeling lazy because you're just waiting for some.

• 29:04Andy Frisella?

  Oh, I got it. All right, look. Um, here's the deal, dude. You have to un, everybody has to understand this. Whatever it is you're trying to build, whatever it is you're trying to create or become for yourself, there is an element that is out of your control. It is called time, okay? And there's not been a person in the history of earth that has been able to exclude the ingredient of time to the recipe of success. It's never, ever happened. It may appear to you that it's happened because you don't see the five, 10, 15 years of work

• 29:48Andy Frisella?

  before someone just comes out of nowhere and is successful overnight. All right?

• 29:56Andy Frisella?

  You have to understand, nobody has built a business in two weeks. Nobody has gone from fat to fit in two weeks. Nobody has solved all of their life problems in two weeks. And here's the thing, it would be great if we could handle everything ourselves and do everything ourselves and get everything done at our pace. But the reality is, part of being successful, anything in life, is that it usually requires the help of other people. Now, if, you know, we're talking about technology and the advancement, yes, we can get a little, we can get more done with less people now than we ever have been able to.

• 30:40Andy Frisella?

  That does not exclude the element of time from the success equation, alright? You have to understand, you are not going to ever be the first person that gets to where they want to go with time not being an aspect. Time means something for a lot of different reasons. In business, in selling a product, it could mean the time it takes to develop a product. It could be in marketing, the amount of times a customer has to see your product before they feel comfortable to sell. It could be in your brand, the amount of, you know, time that you take to build a brand and actually be received authentically by the customer base to be accepted as your brand. These things take time.

• 31:25Andy Frisella?

  Losing weight takes time. Getting in shape takes time. Making money takes time. There's no way around it. But here's the good news. The fact that you are impatient about it means that you are probably relentless on all the things that you need to do to get there, which is great, because how you build something amazing requires a skillset and a concept that I have talked about for a decade. It is called aggressive patience, okay? And what that means is that You have to understand that not only isn't going to take time, so you have to be patient,

• 32:07Andy Frisella?

  but also during the time that you are waiting, you have to be executing day after day after day after day, as if you can will and force this goal into reality. Okay? Because when people hear be patient, you know what they hear? Sit in your chair, kick your feet up on the desk and it'll just happen. That is not how it works. Okay? You have to come in, you have to dedicate yourself, you have to execute day after day after day after day at the highest level that you possibly can for as long as you can, and still it's going to take time. All right? You can't outwork the time.

• 32:52Andy Frisella?

  But when you come in and you push and you push and you push and you push, you can collapse that time down to the minimum amount that will be required to produce what you're trying to produce. Okay? And a lot of people think they can change this. And dude, I have an analogy that I use all the time. And if you've listened to me, you know it. Okay? You go and you say, I want to make the best cake ever. I want to, I want to cook the best cake in the history of cakes. So you'll go find the, the, the best award-winning cake recipe that's won all the awards and all the Michelin restaurants. Everybody swears it's the greatest cake in the world and you get the recipe. All right?

• 33:37Andy Frisella?

  And then you start mixing in the recipe and you're doing it exactly what they say. Quarter cup of this, two cups of that, one stick of this. And you're mixing in the bowl, you do everything perfect. There's no way to fuck this up. And then you say,

• 33:53Andy Frisella?

  You know what?

• 33:56Andy Frisella?

  I bet if I turn the temperature up on this cake to 800 degrees, I can get it to come out

• 34:06Andy Frisella?

  in half the time. And so the recipe calls for 400 degrees in 45 minutes. And you say, I want it in 20. So you turn the temperature up and you put it in there for 20 minutes and you pull it out. And what, guess what? The cake's burnt. It's gross. Nobody wants to eat it. Okay. And that's because you didn't give enough time for the cake to bake. All right. And you have to understand you could be making other things during that time. You could be making the icing. You could be making the ice cream. You could be doing this and this and this. All these ancillary things that go with the big goals. And this is very representative of what aggressive patience looks like in a very simple example. Okay.

• 34:51Andy Frisella?

  You have a goal. You're trying to build it. You're doing all the things right day by day by day. Uh, it's still going to take time, bro. So you have to show up and you have to understand that I have to go as hard as I can every single day. And then it's still going to take time.

• 35:09Andy Frisella?

  Period. And you're not going to be the first person to change that. That's the way it works. So the fact that you are impatient tells me that you're wired. You even said it yourself. I don't like being bored or I feel lazy when I'm waiting. That's because you don't understand that you can't afford to do nothing. You still have to do everything you can during that time to force the result. So.

• 35:30Speaker 01

  It also made me think too, it's like, you know, I was, I was getting this image of like a farmer. You know what I'm saying? Planting a fucking crop.

• 35:37Andy Frisella?

  Yeah. So. It's the same thing, bro. If you go out in the fucking field, you know, and, and, uh, that's another analogy I've used often. Like if you, if you want to plant corn, all right, let's take this attitude and apply it to farming. Real simple.

• 35:53Andy Frisella?

  If you want to go to the fuck, if, if every farmer went out in the fucking field and put the seeds of corn into the field and came back the next day and looked at it and said, oh, nothing's happened yet. Maybe I'll come back tomorrow. So they go back tomorrow on the second day, look at the ground, nothing's happened yet. Third day, fourth day, fifth day, nothing's happened yet. And they said, fuck, I've been doing this for five fucking days, nothing's happening. And they walked away and they said, fuck, it doesn't work. What would happen to the whole world? We'd all starve. Okay. We have to understand, things take time. Okay? That farmer, any farmer, they don't go to the field every day to check their shit, do

• 36:35Andy Frisella?

  they? No. They're doing other things because they know that corn is going to take time. And while the corn takes time, I can do all the other things that are required to bring that product to market, get it where it needs to go, and run the business. And I can do other things. Like, the point is, is that you ha- it's, it's no different. You have to understand that time is a part of it, and being patient doesn't mean sitting around under the shade tree, waiting for shit to happen. It means, I'm accepting that it's going to take a long time, but I'm also going to do everything I can, every single day, until that comes to fruition.

• 37:16Speaker 01

  I want to hit on this too, because I think this is important too, man. And, and I, correct me if I'm wrong, man, but it's like, okay, so you planted the corn, and I'm not no farmer. I don't, let's say it takes six months before you get that fucking harvest. Well, soybean, I mean, what, what, so if you just planted a couple of seeds, you got three stalks coming in six months, right? Cool. But like soybeans, they, they, they, they fucking fruit in three months. Could you go plant some soybeans? You know what I'm saying?

• 37:39Andy Frisella?

  I mean, dude, that's, that's-

• 37:40Speaker 01

  Or do you wait for that corn to harvest before you plant the next one?

• 37:42Andy Frisella?

  No, dude, it's, it, listen, it's-

• 37:47Andy Frisella?

  It's very simple. You run the play of the power. If you don't have a power list, okay? Go fucking listen to episode 16 on Real AF. Understand the powerless system. All right? Use the powerless every day. It is automatically built to maintain aggressive patience. Like you don't have to fuck it. It's that is the system for aggressive patience. Yeah. So. Uh. Yeah, man. I mean, look, everybody gets frustrated. Everybody wishes they could have it tomorrow. Everybody wishes that they could, you know, be everything they want to be in a week. But here's the truth. Success is boring and it's mundane and it takes time.

• 38:30Andy Frisella?

  And the reason that most people fail isn't necessarily because of how hard it is. It's because of how boring it is and how repetitive it is. And how hard it is to do boring repetitive things when you don't have any sign of the result actually showing up. And that's why people can't succeed. So. You can be moralizing a bit. Uh, yeah. It can be moralizing. A hundred percent, dude. But most people don't have a concept of what it actually takes. You know, we live in an instant gratification world. Uh, we can order our food immediately. It could be here in 30 minutes. Uh, we got a microwave. We can make food in two minutes. Um, we can call every single person that we've ever known since we were born

• 39:13Andy Frisella?

  and go on the internet and talk to them instantly. We live in a society where our day to day operations are not aligned with the processes of what it takes to build real results. And that's a very difficult thing for people to understand because if most of life is easy, convenient and fast, then it would make sense that building something that's really good would also be easy. And fast. And you know, this is why we get things like luck and you know, that dude got lucky and this and that. You didn't see the 10 years before that, bro. You know what I mean?

• 39:55Andy Frisella?

  So we have to understand, uh, you know, just because everything in our life is pretty, pretty comfortable, doesn't change the recipe for how long it takes to actually build something. But here's the good news, you know, with the amount of technology that we have now, you could cut down, you know, what took me 10 years, you can cut that down to, you know, three or four years. You know what I mean? So we are at a massive advantage to where things can go quicker, but that doesn't change the fact that they still take time. And the reason that business usually still takes time is because one, you, you lack the skills. You don't know how to lead. You don't know how to sell. You don't know how to do shit. It takes time to learn that. Number two, uh, you're going to make mistakes that are going to hold you up.

• 40:37Andy Frisella?

  That's reality. That happens all the time. As long as you're smart enough to learn from them, that's a good thing. Uh, number three, um, you know, when we think about like the adoption of a new business or a new product, there is an element to time in the consumer's mind before they choose to buy. They have to see it an average of nine times before they even consider buying it. All right. So that takes time. There's just all kinds of elements that take time. Um, and yeah, I wish we could snap a finger and I wish it was as true as a lot of the Instagram ads that we see where it's like, oh, this AI fucking app will just build your business in one day. Okay, cool. Is it, you know,

• 41:21Andy Frisella?

  uh, it's still going to take a year for customers to truly fucking trust that you're actually delivering what it is that you say you're going to deliver. We live in a time of the highest skepticism, which means we have to be more frequently in their face to get the same response that we got 15 years ago. See what I'm saying? So where nine times might've been 10 years ago, today it could be 20 times. You know what I mean? So there's all kinds of elements, dude, that create the, the gap of time that we can definitely shrink and cut down and, and compress, but you can only do that if you show up every day and give it everything you fucking got, you know? And if you're waiting around, like, you know, for other people to do things and this and

• 42:05Andy Frisella?

  that and the other, dude, it won't get done. Like, the truth of the matter is, and this is just my, my, this is my 26 and a half years of business experience, speaking and, and highly successful business experience.

• 42:22Andy Frisella?

  Other people don't run as hard as I run. They just don't. And when I, when I want things done from a vendor, I have to be all the way up their motherfucking ass to work on my timeline. And eventually, just like we spoke with, with Alyssa, once the standard is set that they know that Andy works on this timeline, and I've worked with Andy a number of years, and this is how he works, now all of a sudden, they know my sense of urgency. They know where I'm trying to get to. They know that when I call them, I'm talking about fucking tomorrow, not next year.

• 42:51Speaker 01

  You're right.

• 42:52Andy Frisella?

  You know what I mean? And while I understand that they're not going to get it to me tomorrow, they understand that's what I expect, which collapses the time. So, having urgency consistently, and being aggressively patient are fucking requirements of building anything great. And the fact that you're impatient, I think is a great thing. I think, I think it is great to be impatient in business, even though it's required for success. And I, I know it's agonizing. But here's the opposite. The opposite is, it'll happen when it happens. And guess when it happens for those people? Never.

• 43:27Speaker 01

  I love it, man. Guys, jump down to comments. Let's know what you guys think. Uh, we got one final question here. Let's get another call in going. Uh, we got Jeremy.

• 43:38Andy Frisella?

  Jeremy.

• 43:39Speaker 01

  Jeremy. Let's get Jeremy on the call.

• 43:48Speaker 04

  Hello.

• 43:48Speaker 01

  There we go. What's up Jeremy? How you doing brother?

• 43:51Speaker 04

  Alright, how's it going DJ?

• 43:52Speaker 01

  Yeah, not too bad man. Thanks for asking. How you doing?

• 43:56Speaker 04

  Oh, enjoying this nice weather we got, so.

• 43:59Speaker 01

  Where you at?

• 44:01Speaker 04

  So I'm in southeast Indiana.

• 44:04Speaker 01

  Alright. It is nice here in the Midwest, isn't it? This is Midwest call day, baby. Jeremy, what's happening, man?

• 44:12Speaker 04

  Oh, you know, just enjoying the weather and working outside while it's nice, so.

• 44:18Speaker 01

  What are you working on?

• 44:20Speaker 04

  So, I'm in the construction business, so I actually just wrapped up putting some siding on a house and just got home, so.

• 44:28Speaker 01

  Cool. Not too bad. What can we help you with, brother?

• 44:33Speaker 04

  So, I've been dealing with this for a little while, but my question is, how do you get over the hump from like, working in your business to actually working on your business? And I'll give you a little of the like, example backstory. So I've been doing this construction business since 2019, and the last, I'm gonna say, year and a half, I've hired some more guys, but I still find myself, like if I'm sitting here at my desk trying to get new clients or work on new stuff, I find myself, I would say anxious or,

• 45:13Speaker 04

  I don't know what you want to call it, but like, like I'm wasting my time, like I need to be out there working with my hands, I need to be working, doing something, you know what I mean?

• 45:23Speaker 01

  Yeah.

• 45:23Speaker 04

  I guess I come from that blue collar

• 45:25Speaker 01

  No.

• 45:26Speaker 04

  family where I need to work on something.

• 45:28Speaker 01

  You care.

• 45:29Speaker 04

  I don't feel like I'm making any progress.

• 45:31Speaker 01

  You care, bro. You care. That's a great thing. Sorry to interrupt, but go ahead.

• 45:37Speaker 04

  No, you're good. So I guess that's my question. Like, how do you get past that hump of like, man, I'm worried I'm not doing anything, but yet I am making progress. Does that make sense?

• 45:49Andy Frisella?

  Yeah. Oh, dude, 100%. I can, listen, I'll give you a solid answer on this. What you're going through and this, this transition is one of the most difficult transitions for any entrepreneur that's scaling because it is completely averse to what we've had to do to get to this point. I'll give you my example on this. Okay. I worked in the stores for years and years and years and years and years in our retail store. And then one day we got to a point where I couldn't work in the store anymore because there were so many things to do outside of me taking transactions and working with customers, which by the way, to this day

• 46:34Andy Frisella?

  is still my favorite thing to do. I love it. And I bet you love doing the work as well. Do you? Don't you?

• 46:44Speaker 04

  Yes.

• 46:44Andy Frisella?

  Okay. So here's what happens. We go, for those of you that aren't in this position yet, you're going to learn a lot here. All right? So you're going to go out, you're going to build a business and you're going to be doing a lot of the work yourself. So much so that in some businesses, you are the product. All right. You are the product yourself. And then you're going to want to scale. So you start adding some people and you start adding some systems and you start looking to build a bigger company that can do more of what it is that you do. And then all of a sudden you realize, wait, I can't do what I'm doing and then still grow the company. And so what happens is we as operators who take a lot of pride in what we do.

• 47:30Andy Frisella?

  Like I loved working with people one-on-one. I fucking loved it. And Jeremy loves doing work with his hands. But when we go to scale, all of a sudden that goes away. And now we have to trust other people to do it, which is fine. But here's the thing, there's all this guilt that comes with us not being out there with the guys. And it makes us feel this weird way like these guys are going to think I'm better than, think I think I'm better than them. Or I don't have to do the work because it's so counterintuitive to what we've always done. It almost, for me, when I went through it, I felt guilty. I was like, I was like, dude, I, I feel like a lazy fuck. Like all these guys are doing the work and I'm not really doing it.

• 48:15Speaker 01

  I'm sure there's also some fear of like the standard being maintained too.

• 48:18Andy Frisella?

  Sure, but, but at the end of the day, man, it really came down to, you know, understanding very simply that those guys aren't going to have jobs if I don't step back and run the company. And Jeremy, I think what you're going through, dude, is, is very similar to what I went through. Does any of that sound familiar to you?

• 48:40Speaker 04

  Yeah, I mean, a hundred percent because I feel like, I don't, and it's not that I don't trust my guys because my guys do good work. Like there's multiple days where, you know, we're working on two jobs, but I just feel like I gotta be, I gotta be part of it. I gotta go, if, if I got my guys on one job, I gotta go do this other job. Like, you know what I mean? Does that make sense?

• 49:01Andy Frisella?

  Yeah, dude, totally. You, listen, bro, here's the thing, okay? You, you could operate like that, but you won't get any bigger because you are basically getting, you're stretching yourself to a point where

• 49:19Andy Frisella?

  you can't be in multiple places at once. I mean, the, the, one of my best friends owns a huge construction company, dude. They got, they got jobs going on in multiple cities all over the country all the time. He couldn't have got there if he never got over the fact of not being on the job himself. And Right. The, the, the thing, I also struggled with this same sort of concept. When I went from one store to two stores, I think that was one of the hardest decisions. That I, that, that I ever, as weird as it fucking sounds now. One of the hardest things for us to get over was opening the second store. Man, someone's gonna steal. It's not gonna work. People won't do the job that, that I think they should do. Da, da, da, da, da. And then I, one day it dawned on me. I'm driving down the street.

• 50:04Andy Frisella?

  And I'm looking and I'm like. Well, there's McDonald's. They've got seven gazillion locations. There's Wendy's. There's this, there's that. And I started looking, I'm like, how the fuck are all these people doing all this shit? And then I realized it was me. It was me not understanding that this is doable for me. Just like it was doable for everybody else. And Jeremy, bro. You know, um. Every construction company that you've ever looked up to or modeled yourself after or wanna be like. Those guys went through this same process that you're going through. We're gonna feel weird. We're gonna feel out of sorts. It's, it's something new to us. Like, how many times?

• 50:46Andy Frisella?

  Did something new feel comfortable when you first started doing it? It doesn't, it doesn't work that way. So.

• 50:54Andy Frisella?

  We have to understand, brother, that becoming a real operator of a real company. Involves us moving from working in the business to working on the business. And for me to help you get a little bit more comfortable with that. Um, your guys that you obviously care a lot about are gonna make a lot more fucking money. The faster you move through this process into strategically working on the business. So that you can scale it out properly and always have work for these dudes. So. Uh, my, my, my little, you know, closing, I guess, advice, and then you can ask some follow-ups if you want to, uh, is just to understand, brother, that this is normal. Everybody goes through it, uh, unless they stay small, they don't go through it, and that's okay.

• 51:38Andy Frisella?

  Some people like that, you know, some people like to have a one-off, uh, florist shop where they talk to all the customers and that's what they like, and that's okay. Some, like, I know guys that own one, dude, one of my cousins has a construction company. He's got one crew, he does one project at a time, he's done that his whole life, he's had a great life, and he fucking loves it.

• 52:01Andy Frisella?

  There's nothing wrong with that, but to scale past that requires what Jeremy's talking about, and it's a very out-of-sorts, all, like, almost, uh, not almost, like, emotional move, because if you're any sort of, uh, of a, of a person, like, an operator, especially, you know, like, someone who cares about the people, you want to do the work with them, bro, you don't want to be the guy who's like, you, you know, you kind of go for your whole life where you're like, oh, you know, fuck the boss, and then you're like, wait, I'm the boss, yeah, and then, and then you start to realize that your guys are probably like,

• 52:42Andy Frisella?

  fuck you, you know, but like, dude, you know, and, and they probably are sometimes, but if they know that you care and they know that you're working to scale the business and they know that Jeremy gives a fuck, and you know, occasionally, he shows up and he's out there doing a little bit of the work, that goes a long way, bro, and, um, you know, ultimately, dude, you know, this is normal, and, uh, you'll get through it, and it's required, and if you don't do it, your guys are gonna have less security than what they would have if you would, and I would also say this, you are in an industry where you are primed to grow, with the amount of technology that is replacing every other profession out

• 53:27Andy Frisella?

  there, this is a good time for you to build the infrastructure of your company, I actually think you're in a really good strategic spot with the timing of everything going on in the world, so, what do you think, bro?

• 53:40Speaker 04

  Yeah, I mean, it makes sense. Like I said, I mean, it's just I gotta get past that hump of just, I, I wanna, I wanna work with my hands still, but yeah, I know at thirty-four years old, I'm not where I wanna be. I don't wanna keep waiting and waiting and waiting, so.

• 53:56Andy Frisella?

  Well, what's your goal for the company?

• 53:59Speaker 04

  So I, I've, so a little backstory. So I started out just putting on seamless gutters. That's where I started. I was actually working two businesses in twenty nineteen. I was working two jobs in twenty nineteen to get my business started. And then I've, I've just every year I've built onto that. So I started doing siding, saw fits. Started to just keep progressing. Well, now I wanna get into building houses and then progress into custom houses. And build that into, cause I, I like, I like high-end. I like providing high-end things.

• 54:30Andy Frisella?

  Absolutely.

• 54:31Speaker 04

  I'm very, I'm very detailed when it comes to that. I built my own house and stuff. So I'm very detailed. So I wanna build high-end homes. That's, that's my end goal. And not, not necessarily be a national builder, but just be a high-end home builder that somebody comes to and says, hey, I like your product. Let's go with you.

• 54:50Andy Frisella?

  There you go. I totally get that.

• 54:52Speaker 04

  So.

• 54:53Andy Frisella?

  Um, yeah, well, I mean, it doesn't change the conversation. You're still gonna have to run the business and you're gonna have to move yourself from, uh, you know, the artist to the organizer, so to speak. Um, but that doesn't mean you can't show up. Dude, look, one of the best ways to build culture is to show up and do the work with your team once in a while. You know what I mean? So. Right.

• 55:15Speaker 01

  I was just, does this have to be like a cold turkey thing or can you phase it out?

• 55:18Andy Frisella?

  No, it's a phase. That's why it's so hard. It's not like you show up one day and that you're like, okay, now my new job is this. That's not how it goes. It's, there's like a nuanced transition where, you know, you're, you find yourself spending less and less and less and less and less time. Doing what you used to do and now you're feeling like fuck dude. Like the guys probably think I'm lazy or they think I'm like skipping out or they you know like. You know, and all this shit goes through your head because you're not like doing the work. But and you also aware that that your team doesn't really see all the shit you're doing. So you're like fuck man.

• 55:57Speaker 04

  Right.

• 55:58Andy Frisella?

  So it's this weird psychological transition. But ultimately you have to realize that your company will be extremely limited if you don't make that transition. And you know, like I said, two or three times already, your guys won't have the opportunities that they would have if you were to. Go out and organize and build a great custom home business for them to work inside of. So.

• 56:27Speaker 04

  Right.

• 56:28Andy Frisella?

  Yeah, bro. Just keep doing it, man. It's a it's a it's an awkward time of for any operator to go through that. And um. The more you do it, the more you'll get used to it and it'll it'll naturally transition for you.

• 56:42Speaker 04

  Gotcha.

• 56:44Andy Frisella?

  It's hard, bro. I feel you on this one. I remember I remember it took me a couple of years for me to like. It actually took me, I think about three or four years to get very comfortable not being in the stores, talking to people. And then, you know, still I'll fucking stop through or we'll go to an event and my still my favorite thing dude is. Talking to people about what they got going on and helping them get through it, you know? So I get to do I get to do that in different ways like this now, you know, but um, but yeah, bro, I feel you, dude. Uh, it's not just you. It's a normal part of of every operator that built any company ever. And uh, the fact that you're even at that point is really awesome because most people never get there.

• 57:27Speaker 04

  Right.

• 57:30Speaker 04

  All right. Well, I appreciate you guys.

• 57:31Andy Frisella?

  Yeah, brother.

• 57:32Speaker 04

  For taking my call, so.

• 57:34Andy Frisella?

  All right. Well, hey, if you if you uh, if you got any more questions, bro, hit us back up.

• 57:40Speaker 04

  All right. That'll work. I appreciate it, guys. Have a good day.

• 57:43Andy Frisella?

  Thanks, Jeremy. Appreciate you, bro.

• 57:46Speaker 04

  See you guys.

• 57:47Andy Frisella?

  See you. Yeah, that's awesome. I I wonder too, like, oh, it's so hard. It's such it's such a psychological like mindfuck. Yeah. It really is. Especially if you care. Bro. It's so hard because.

• 58:03Andy Frisella?

  That core competency, you know, for him, it's building.

• 58:08Andy Frisella?

  Forever, that's your like, that's your skill set. Right. And then all of a sudden, it's like, oh, I have to learn this entirely new skill set, which is called operating a business.

• 58:19Speaker 01

  Yeah.

• 58:19Andy Frisella?

  Now, there is another option that he could do. He could hire an experienced CEO to do the working on the business and he could still work in the business.

• 58:30Andy Frisella?

  I don't think that's a good idea. Until he's gone through the process of understanding how to become the operator of a business. And then ideally, he could eventually hire someone to run the business. And then move back into more of that. But that would be something you'd do like, maybe like when you're semi-retired type of thing.

• 58:51Speaker 01

  Yeah. Yeah. I was wondering, like, I would almost make it a point like, okay, every Monday, I'm going to the fucking field.

• 58:58Andy Frisella?

  That's how you gotta do it.

• 58:59Speaker 01

  You know what I'm saying?

• 58:59Andy Frisella?

  That's how you gotta do it.

• 59:00Speaker 01

  Everything else I do, I do.

• 59:02Andy Frisella?

  When I was doing it, I should have said this when I was on the phone with him, but when I was doing it, I would make a, uh, when I was going through the transition, I would make it a point to hit like two of my stores every day.

• 59:13Speaker 01

  Yeah.

• 59:14Andy Frisella?

  You know what I mean? Because I'm working from my phone most of the time anyway, even at that time, making phone calls and texts. And, uh, so I, yeah, I would plan that out. I would plan out the visits. Um, I would show up. I would, you know, help a customer or two, help my guys. We didn't have a layered leadership. You know, uh, structure that was very solid at that time back in like, you know, it was, we're talking like before First Form even existed. We're talking like 2000 fucking six, seven.

• 59:44Speaker 01

  Yeah.

• 59:44Andy Frisella?

  You know what I mean?

• 59:46Speaker 01

  But showing up after the job, bring, bring a cooler Cronus.

• 59:49Andy Frisella?

  Yeah, that's right.

• 59:50Speaker 01

  Just show up.

• 59:50Andy Frisella?

  That's right.

• 59:51Speaker 01

  I would make a point.

• 59:51Andy Frisella?

  That's it, bro. And, and you're due, and, and then let them also know. What you got going on? Be transparent about what you're working on. Hey, I'm trying to do this. I'm trying to do that. I'm trying to do this. Part of the reason that people go through like a little coup when that happens, because it does happen. Like if you handle it wrong, like you just stop showing up and you don't communicate, all of a sudden your guys are like, who, where the fuck did Jeremy go? Yeah, fuck that guy. Fucking bailed. Yeah, right. But if you were transparent about the big goals in your company and you show how their careers are going to fit into that goal, now you get a lot of help because they know that Jeremy's out building the company doing, you know, X, Y, and Z because he's being transparent.

• 1:00:34Andy Frisella?

  And they're willing to do the great job to do their part. You know, building anything great when it comes to a company requires multiple people in multiple areas to do an excellent job collaborating on everybody's part to come up with a win, right? It's no different than a fucking football game. The fucking line's got to block. The, the, the receivers got to run good routes. The running back's got to run hard. Quarterbacks, you know, got to be able to stand in the pocket and get fucking pounded. And like, dude, these are things that are required, you know, and it's precision. Every, if everybody does, the great thing about football, the, the reason I love football is so much is because of every individual does their job to the highest standard.

• 1:01:18Andy Frisella?

  It's almost impossible to fucking lose. And that's the same way in business. Yeah. If you have everybody on your team taking pride in every detail that they, that they have as a responsibility and everybody understands that we're all in the boat and we're all rowing. And even though I'm not there driving nails and putting up two by fours. Yeah, you're charting the course. I'm doing my job. Yeah, right. Okay. When you can communicate that to your team, you have a much more effective team. And a lot of people, you know, they will, they will put value, higher value on certain positions on the team. And that's a reality, right? Like the quarterback's going to get paid the most. Yep.

• 1:02:01Andy Frisella?

  That's what it is. Okay? But when you're running the team, And you really understand what a team is. You understand that. Everybody's position is valuable. You know, every seat on that fucking boat is valuable. And everybody has to row with precision towards the same goal. Because if we have two guys on the left side of the boat, you know, we're in a big boat where everybody's rowing, right? And they're rowing at a different pace than everybody over here on the right. The boat's just gonna go in circles, dude. It's not gonna go anywhere you want it to go. So it's almost like conducting a symphony. You know, everybody's got to be doing their job.

• 1:02:45Andy Frisella?

  Everybody has to understand their role. Everybody has to execute at a high level. And you, as a leader, have to make them understand that my role as a leader is not any more important than your role. But it is fucking important. And I have to get us here, that's my job. And you guys have to fucking row. And if it requires me to get back there and fucking row, I'll row too. But ultimately, my job is to fucking guide us through the iceberg field so we don't sink the fucking ship. You know what I mean? And, you know, I think the best leaders, the ones I've been around, are ones that make it a point to let their team know that, one, everybody's extremely valuable. You know, here in my companies,

• 1:03:29Andy Frisella?

  you know, the guys in the back that pack the boxes, bro, I tell them all the time, you're most fucking important people here. You're the last person to touch the product before the customer gets it. That makes you the most important person. You know, like,

• 1:03:43Andy Frisella?

  you just have to build, you have to build that understanding that like, we're all in a team, we all have a role, and if we do our roles, we'll fucking win. And everybody will get paid. If we don't do our jobs, we're gonna struggle. And that's gonna suck for all of us.

• 1:03:55Speaker 01

  Yeah, that's real, man. That's real, guys. Andy, that's a hell of a way to start a Monday, man.

• 1:04:02Andy Frisella?

  All right, guys, let's have a great week. And don't forget, don't be a hoe.

• 1:04:06Speaker 01

  Show the show.