900. Q&AF: Handling Major Setbacks, Finding Your Mission & Workplace Troubleshooting

On today’s episode, Andy answers live call-in questions on how to keep your momentum going when you face a major setback in life, what’s the best way to find your mission when you hit a ceiling in your profession, and handling a tough call at work when your team cuts corners and things go wrong.

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:02Speaker 00

  Went from sleeping on the floor, now my jewelry box froze. Fuck a boat, fuck a stove, counted millions in the cold. Bad bitch, booty swole, got her on bankroll. Can't fold, dust a note, headshot, case closed.

• 0:16Andy Frisella?

  What is up guys, it's Andy for selling. This is the show for the realists, say goodbye to the lies, the fakeness and delusions of modern society. And welcome to motherfucking reality. Guys, today we have Q and A F. That's where you submit the questions and we give you the answers. Now you can submit your questions a few different ways. The first way is, guys, email these questions into [email protected]. Or if you want to call in, you can go click on the Q and A F episodes on YouTube. There's a link right underneath the video, submit your question and maybe we'll put you on the show. So you could do that. Now, if this is your first time listening, this is a Q and A F. We usually run this on Mondays and then throughout the week we have shows within the show. All right, tomorrow we're going to have C T I, which stands for cruise the internet.

• 1:01Andy Frisella?

  This is where we put topics on the screen. We speculate on what's true, what's not true, what our little theories are on things. And then we talk about how we, the people have to solve these problems going on in the world. Throughout the week, we may have real talk, real talk's just five to 20 minutes of me giving you some real talk. You might call it a rant, it is what it is. And then we have occasionally 75 hard verses. That's where people who have completed the 75 hard program come on the show. They talk about how their life was before, how their life is now, and how they use the 75 hard program to get their shit back on track. Okay, if you're unfamiliar with 75 hard, it is the initial phase of the live hard program, which you can get for free at episode 208 on the audio feed.

• 1:46Andy Frisella?

  Again, that's 208 on the audio feed, it's not on YouTube. Okay, if you're unfamiliar with live hard, it is the world's most popular mental transformation program ever.

• 1:57Andy Frisella?

  And you can get it for free. Okay, there's also a book. The book is not free, but it is much more in-depth. It's available on my website, andyfrisella.com. It's called The Book on Mental Toughness. It covers the entire Live Hard program, plus a whole bunch of other chapters regarding what mental toughness is and how to utilize it to build the life that you want. Now, one thing about this show that's different than every other show is that we don't run ads on the show. All right, I don't take money from corporations that tell me what I can and can't say, finance the show completely out of my own pocket, and I ask very simply, one thing in return, 1.5 things in return. The one thing in return is we ask that if the show brings

• 2:41Andy Frisella?

  you value, if it gives you information that you use to help you, if it makes you think, if it makes you laugh, it gives you new perspective, do us a favor and share the show. Okay, the show only grows if you share it. And then the point five is very simple. Buy my shit like this amazing form energy that you can get everywhere. And if you can't get it everywhere,

• 3:05Andy Frisella?

  yell at them about getting it. What was that? That was sounding magical. That's how, that's, it's magical.

• 3:10Speaker 02

  That's what happens when you let a 60-year-old work a sound.

• 3:12Andy Frisella?

  That's what happens when you touch a form energy, especially the grape. Well, sometimes you hear sirens.

• 3:21Andy Frisella?

  Hey, buy my shit, support the show, and don't be a hoe.

• 3:27Speaker 02

  Wee, woo, share the show.

• 3:29Andy Frisella?

  All right.

• 3:29Speaker 02

  Yeah, man.

• 3:30Andy Frisella?

  What's up, dude?

• 3:30Speaker 02

  What's going on, bro?

• 3:31Andy Frisella?

  Nothing, man.

• 3:32Speaker 02

  Not, not a whole lot, dude.

• 3:34Andy Frisella?

  I thought that was Zishan's magic carpet riding in, bro. I heard the music. I thought I heard a little snake coming.

• 3:41Speaker 02

  Yeah, I hear a different sound. I hear a different sound when I grab one of the grape ones. But, uh, yeah, no, dude, what's, what's popping, man?

• 3:47Andy Frisella?

  Nothing, dude.

• 3:48Speaker 02

  Q and As?

• 3:49Andy Frisella?

  Yeah, man, we missed a couple of weeks on the Q and A.

• 3:51Speaker 02

  Couple of weeks on them.

• 3:51Andy Frisella?

  Yeah.

• 3:53Speaker 02

  Shit happens.

• 3:54Andy Frisella?

  Hey, it's, it's a busy time of year. This is, this is the busiest time of year for me personally. You know, we got Summer Smash, we have a bunch of new things going on. This is kind of when we're starting to plan for next year. And, uh, you know, I got a real job. I'm not a professional podcast, well, I am a professional podcaster amongst other things.

• 4:09Speaker 02

  Yeah. It's on the resume.

• 4:11Andy Frisella?

  Youtuber.

• 4:13Andy Frisella?

  You know.

• 4:14Speaker 02

  Backyard quick outs.

• 4:16Andy Frisella?

  What?

• 4:18Andy Frisella?

  Professional joke teller.

• 4:19Speaker 02

  Is that what it is?

• 4:20Andy Frisella?

  Well, you're not.

• 4:21Speaker 02

  Yeah, I'm amateur.

• 4:24Andy Frisella?

  Alright.

• 4:25Speaker 02

  I am amateur.

• 4:26Andy Frisella?

  What's up with you, man?

• 4:27Speaker 02

  Yeah, nothing much, man, just, you know.

• 4:29Andy Frisella?

  You're looking skinny, dude.

• 4:31Speaker 02

  Thanks, man.

• 4:31Andy Frisella?

  What's going on?

• 4:32Speaker 02

  Thanks, man. Dude, listen.

• 4:33Andy Frisella?

  Anxiety, stress?

• 4:35Speaker 02

  Uh, crack cocaine.

• 4:36Andy Frisella?

  Crack?

• 4:36Speaker 02

  Actually.

• 4:38Andy Frisella?

  We know it's not working out.

• 4:40Speaker 02

  No, well, honestly, what it is, dude, I just, uh, this, cause you know, I've had a few, uh, you know, big pushes where I would go and then fall off, right? And like, you know, every time I've approached a little different. And this time I was like, alright, just do basics. Don't fucking eat too much. And I'm getting at least 10,000 steps a day.

• 5:00Andy Frisella?

  It's real simple, dude.

• 5:02Speaker 02

  So just moving now, like, you know, I've realized, like, cause I'm down like 35 pounds right now since like March. None of my suits fit.

• 5:10Andy Frisella?

  So the bullying works.

• 5:11Speaker 02

  Bullying does work. Uh, I mean, it's always worked. It was just in different phases, but, uh, but no, man, you know, just hitting my steps, eating, eating healthy and, and, and within a reason and, uh, just moving, man.

• 5:23Andy Frisella?

  Well, it's working, bro. You look good.

• 5:25Speaker 02

  Thanks, man. Yeah, none of my suits fit.

• 5:27Andy Frisella?

  They're too big?

• 5:28Speaker 02

  Too big.

• 5:29Andy Frisella?

  Really?

• 5:29Speaker 02

  Like, bro.

• 5:30Andy Frisella?

  It's kind of a good feeling, though. That's way better feeling than when they don't fit the other right.

• 5:33Speaker 02

  No, 100%. There's no doubt. But like, bro, I put this fucking suit on the other day, cause I had a funeral to go to. And I put this fucking suit on. I look like a fucking giant cardboard box.

• 5:43Andy Frisella?

  Was it one of your nice suits?

• 5:44Speaker 02

  No, but those don't fit either.

• 5:46Andy Frisella?

  Really?

• 5:46Speaker 02

  We got call chat.

• 5:47Andy Frisella?

  They'll redo it. They'll, he'll, he'll fit them for you.

• 5:49Speaker 02

  Really?

• 5:49Andy Frisella?

  Yeah.

• 5:50Speaker 02

  Okay, well, yeah. I mean, but like, there'd probably be a lot of fabric coming out. Like, bro, they're fucking wrapping. Like, it's, it's weird. But, uh, yeah, no, it's, it's good. It's good. You know, so I'm on it. I'm, uh, I was 278 this morning.

• 6:02Andy Frisella?

  Good.

• 6:02Speaker 02

  And, uh, so I'm gonna keep moving and then, you know, just slowly work back in.

• 6:06Andy Frisella?

  What's the goal?

• 6:06Speaker 02

  My goal, I would like to be like 255.

• 6:09Andy Frisella?

  Yeah.

• 6:09Speaker 02

  260.

• 6:10Andy Frisella?

  When are you gonna start lifting?

• 6:11Speaker 02

  That's, that's what I was about to say. Like, I'm gonna start, like, working that back into it.

• 6:15Andy Frisella?

  When you start lifting, you know, that weight loss is gonna slow down a little bit.

• 6:18Speaker 02

  Yeah, and that, and I think that's like, it's a mental fuck up.

• 6:20Andy Frisella?

  At least for a minute.

• 6:21Speaker 02

  Yeah, it's a mental fuck up because.

• 6:22Andy Frisella?

  Yeah, but dude, you can't work, bro, as long as you keep hammering away.

• 6:26Speaker 02

  Yeah.

• 6:26Andy Frisella?

  The scale doesn't fucking matter.

• 6:28Speaker 02

  Yeah.

• 6:28Andy Frisella?

  Like, what matters is, did you do the shit or did you not do the shit? If you do the shit. Even if the scale doesn't say the number you want, you're gonna look the way that you should look.

• 6:37Speaker 02

  Yeah.

• 6:37Andy Frisella?

  You know, like I always used to tell myself, I'm like, bro, I need to get down to 235. Do you know what I would look like at 235?

• 6:43Speaker 02

  Crack it.

• 6:44Andy Frisella?

  I would look like I had, like I was sick.

• 6:45Speaker 02

  Mm-hmm.

• 6:46Andy Frisella?

  You know, and, and, you know, I happened to look pretty good at like 255. And that's not the number I like, but that's where I look the best.

• 6:53Speaker 02

  Yeah.

• 6:53Andy Frisella?

  You know, so I don't really pay attention to it.

• 6:55Speaker 02

  Where are you at right now?

• 6:56Andy Frisella?

  Hmm, I'm like 260.

• 6:58Speaker 02

  Yeah.

• 6:58Andy Frisella?

  Yeah.

• 6:59Speaker 02

  Yeah, that, like, that to me, that, like, I think that's when you look the best, because you look dense. You look like in a good way.

• 7:04Andy Frisella?

  Yeah, but it's like, I feel, I, as I get older, I start to feel better being a little bit lighter. And like, like, it sounds stupid.

• 7:12Speaker 02

  No, no, it doesn't.

• 7:13Andy Frisella?

  It sounds stupid because like, you don't think five pounds makes a big difference.

• 7:17Speaker 02

  It's a big difference.

• 7:17Andy Frisella?

  But it does, I'm so in tune, because, you know, I've been training for 30 years. I can feel a big difference. Like, if I get like one pound above 260, I feel, I could feel it. If I get like, if I be, if I get to like 265, I feel like it's a 30-pound difference. So.

• 7:36Speaker 02

  Yeah, that's wild.

• 7:37Andy Frisella?

  Yeah, but it's good because when I was heavier, like, you know, a lot of you guys don't know, but I was 350 pounds. When I was that big, bro, I could gain 20 pounds and not notice it. Because I was always wearing like shit to hide it.

• 7:50Speaker 02

  Mm-hmm.

• 7:51Andy Frisella?

  And I was wearing like, you know, workout shit all the time. And you can't really see the difference, you just kind of get bigger and smaller of the same shape. And dude, you could put on, you know, 20 pounds and not really notice it. And, uh, I don't know, man, it's, I've struggled with it my whole life, so I'm very empathetic to people who, who, uh, go up and down. And, you know, that's, that's one of the benefits of the 75 hard program, dude. Like, you know, when I, I really started it seven, eight years ago, living that way. And I mean, dude, I haven't, even when I was not able to work out for like a year and a half for my shoulder thing, I would, I didn't go backwards.

• 8:28Speaker 02

  Yeah, for sure.

• 8:29Andy Frisella?

  You know?

• 8:29Speaker 02

  For sure, man.

• 8:30Andy Frisella?

  It's about just developing the ability to adhere, not go crazy.

• 8:35Speaker 02

  I think that was my thing, is like, I wanted something that like was sustainable and like, not every day, you know, I mean, you know how it is, bro. Like, it's busy, bro. We, it's more than just podcasts in here. And so it's like, I know I can get 10,000 steps a day.

• 8:46Andy Frisella?

  Yeah.

• 8:46Speaker 02

  Like, no, like, even if I'm just chill, okay, cool, let's go outside, hit a lap. You know what I'm saying? Like, that's very sustainable right now.

• 8:52Andy Frisella?

  And then once you get a streak going, you don't want to bust it.

• 8:54Speaker 02

  Yeah, exactly, exactly. So, yeah, no, it's, it's good though, man. But, um, it is Monday, so let's, uh, let's make some people better today. I got some good ones for you.

• 9:03Andy Frisella?

  All right, good.

• 9:03Speaker 02

  I got some, oh, hopefully. We got some call-ins, man. Let's uh, let's get Jordan on the phone. Um, let's give him a call.

• 9:16Speaker 03

  Jordan?

• 9:17Speaker 02

  Jordan, what's up, dude?

• 9:19Speaker 03

  DJ, what's up, man?

• 9:20Speaker 02

  What's going on, man? You are live on the air.

• 9:23Andy Frisella?

  What's up, Jordan?

• 9:25Speaker 03

  What's up, Andy? Appreciate y'all taking the call.

• 9:27Andy Frisella?

  Yeah, for sure, bro. How are you? Where are you at right now?

• 9:32Speaker 03

  Um, I'm about 20 minutes south of Nashville down in Thompson Station.

• 9:36Andy Frisella?

  Oh, that's cool. Beautiful country down there.

• 9:38Speaker 02

  Yeah, that's good. That's a good spot.

• 9:39Speaker 03

  It is.

• 9:41Andy Frisella?

  So, uh, what, so what's, what, what do we got for us today?

• 9:46Speaker 03

  All right, I'll give you a little backstory and then I'll ask the question. So about a month ago, tore my back completely from the bone. Just had a surgery and this is by far the biggest setback, you know, I've ever faced. Um, I knew you had that major shoulder surgery a few years ago too. And one thing I've noticed is that when people go through major setbacks, whether it's physical or whatever else, two things usually happen. They either spiral out, get a lot worse, or you know, they come back better than they were before. And it's interesting from the people, you know, I've talked to that reached out, they're like, either two parts, I'm so sorry this happened,

• 10:26Speaker 03

  or what an opportunity you've got here. I think you're gonna look back and be happy that you went through this. And that's kind of tough to see in the moment when you're going through it. So I guess my question for you is, after a major setback like you went through with your shoulder surgery, something that you can't just get over in a week, take six months, 12 months, two years, what did you learn about yourself in that process that you didn't know prior? That helped you come out stronger and that you feel you today?

• 10:56Andy Frisella?

  Bro, it's funny that you bring that up. We were literally, like, before we called you, we were literally just talking about this.

• 11:03Speaker 02

  Yeah, Andy doesn't get these questions ahead of time, guys.

• 11:05Andy Frisella?

  So like, we, we, I was just talking about going through that two minutes ago before we called you. Um.

• 11:12Speaker 03

  That's perfect timing.

• 11:13Andy Frisella?

  Yeah, for sure, man. Uh, look, I, look, dude, I get where you're at. Um, it's demoralizing to have an injury that.

• 11:24Andy Frisella?

  Literally keeps you from training and it's a completely different thing. You know, one of the things that, and for those of you guys that don't know, uh, back in 2021, I completely destroyed my shoulder. Uh, I tore my supraspinatus, my labrum, my rotator cuff, my bicep tendon, and I had to have major reconstructive surgery to fix it. And I went through about an 18th, 18 month recovery on it, uh, to where I really couldn't train. It took me five months to be able to put my arm over my head. Uh, it was, it was brutal. So that's what Jordan's talking about. And, uh, at the time that it happened, I was in the best physical shape I'd ever been in.

• 12:07Andy Frisella?

  And I had worked so hard to get into that shape. And then like literally I was in that shape for like a week and then that injury happened. And so it was super demoralizing, bro. And, um, so I understand where you're at, dude. Like that's, I felt that same way. Uh, I went through, you know, it almost sounds goofy, but I went through like this weird like grieving process where I was like, you know, having these conversations with myself like, you know, fuck, this is, you know, I can't believe this happened. Why this happened to me? Why, I didn't deserve this. I did this. And, and dude, so you, you kind of go through this like big emotional dip.

• 12:52Andy Frisella?

  And, and I would say that stuck with me for a while. Um, I would say I was like that for a good six months, but what I did do during that time is I still did what I could. I did every single thing that I could. In fact, the day I had my shoulder surgery, I did cardio after the shoulder surgery. Um, so I kept moving. I kept trying to eat the best that I could. Um, I did everything that I, I physically could do. And, uh, here's what I could tell you, man. You know, when you're where you are, it's, it's, it's hard. It's hard to see the other side of where you're going to come out. But having gone through that myself, what I learned about myself is that.

• 13:40Andy Frisella?

  I have made a permanent change in my ability to push through and persevere and handle very tough situations. Where things don't go the way that I want them to go, you know, when things don't go the way we want them to go, we, we kinda. You know, depending on who you are, I'm just not used to that, you know, a lot of people, you know, nothing ever goes the way they want it to go because they're not willing to do anything to make it go that way. But when you're willing to do anything that you can to make things go the way you want them to go, and it still doesn't go that way. It's very fucking frustrating, but here's what I'll tell you, dude. When I look back on that time now. I, I think it was like the ultimate test. I think it was a huge test. You know, we talk about test days being, you know.

• 14:25Andy Frisella?

  Uh, I don't want to work out today, but did I get it done? And, and the reality is, is, you know, that's a small test, but you really don't know what you're made of or who you are. Until something big tests you, until something that, you know, you can't get through in one day. And that's what you're going through. And I think the way you should be looking at it, dude. Is that you're going to push through this, you're gonna, you're gonna get to the other side. And I think you will be glad that it happened to you because it will reaffirm that you aren't a bitch. You know what I'm saying? And just for lack of, of, uh, vocabulary, you know? I, I think it's a good opportunity to prove to yourself that.

• 15:08Andy Frisella?

  You're not going to let something major derail you. I think it's a great opportunity to build confidence and trust and self-esteem and worth. Uh, and at probably the biggest scale because it's one thing to like. You know, let's say do 75 hard or have some sort of goal and hit it, but it's another thing. To have to push through something where you're literally not allowed to do certain things that you would normally do. So. Um, yeah, dude, I can, I understand where you're going through. I went through the same thing. It was a huge mental mind fuck. But after going through it now, um.

• 15:47Andy Frisella?

  I'm physically better than I was then. I'm three years, four years older than I was then. That was a big concern of mine too. I was like, shit dude, like, am I too old to get back where I was? And, uh, and, and it, and I, and I have, and I've surpassed it and I'm proud of myself for it. And I think, you know, as long as you keep things in check, you know, do what you can, keep moving, keep your diet going. And, uh, really dude, I think it'll come back sooner than you think.

• 16:15Speaker 03

  Yeah, man, this is, I relate to your story so much because I had to just finish 75 hard. I took a group of guys through it. And then I was on like day 24 of phase one and basically that ended that second workout and I'm definitely, you know, mid 30s in the best physical shape of leanness, fastness, strength that I've ever been. And now we're just trying to get back to baseline. Um, it's a pretty big, you know, mind hurdle like you're hitting on.

• 16:44Andy Frisella?

  Yeah.

• 16:45Speaker 03

  To look at back at 20 years of weight training and now just to get to where I'm at and my arms half the size in six weeks and I can't move it. So this has been super helpful.

• 16:55Andy Frisella?

  Well, I will tell you this, it comes back super fast. So you're, you're at your age, your muscle memory is, is pretty, pretty set in. I would recommend, you know, making sure you're eating enough protein regardless of you're able to train or not. That'll help with muscle wasting. And, uh, make sure you're moving dude, you know, keep as much of the good momentum as you can. Um, one thing I did is I did 75 hard during my injury, but I did it with just two cardio workouts a day. So I would just do one inside and one outside. So that allowed me to keep my discipline in check, keep it operating at a high level. And that way, when I healed, I was able to kind of jump right back into it.

• 17:35Andy Frisella?

  And dude, you know, we've all seen this before, bro. Like, think of all the people that have an injury like this and then, you know, like you said, which is what we were talking about before we called you, you know, they, they go all the way back. They go, they, they go to, uh, literally an untrained human and you know, they gain a hundred pounds and then they gotta dig out of that hole. And, and I was just telling DJ and the guys here. One of the things I'm most proud of, and I think you will be too, is that I was able to basically confirm to myself that these changes in who I am are permanent and real. Uh, because if they weren't dude, I would have been 350 pounds again. You know what I'm saying?

• 18:18Speaker 03

  Oh, 100% get it.

• 18:20Andy Frisella?

  Yeah, bro.

• 18:20Speaker 03

  Got a big appetite over here.

• 18:22Andy Frisella?

  Yeah, just keep, just do, just do what you can and uh, try to keep the habits and the ability, you know, uh, the mental sharpness in check. And I think you're going to be fine, man. It's just frustrating right now, dude.

• 18:38Speaker 03

  I do have a little extra on this question. Um, so I did put a lot of, I guess my mental strength and mental toughness, I guess a lot of it did come from the physical pursuit and I'm sure you can relate to that too. Did you just dive more into books, uh, not being able to go as hard because I'm not a big runner, but I enjoy running or I uh, I do it because it's tough and it trains the brain. But right now, I mean, I can't run for 12 more weeks, you know, um, and weight training is not coming around anytime soon. So was there any other kind of tools? Did, did you feel that too, I guess?

• 19:16Andy Frisella?

  Well, for me, dude, you know, my, my life is pretty hectic every day, you know? I'm always working on new projects. It's just the nature of my life. So I wouldn't say that I, you know, uh, poured more onto that or even poured more into it either. Um, I personally just did what I could. You know, when I couldn't, and by the way, I didn't run one time. I just walked every time. Um,

• 19:41Speaker 03

  Yeah, yeah.

• 19:41Andy Frisella?

  And you know, dude, it's, it's not about the physical exertion. It's about the adherence to the pattern. All right? It's about saying, hey, these are my five, six things I have to get done today. Did those get done? Yes. And then that contributes to your discipline and it builds that skill set up. So it really doesn't matter, bro, if it's, you know, reading, pouring yourself into a new project or uh, Uh, you know, learning something new and bro, you know what? This is a great time to learn some new shit. We're going through this big change in society where, you know, AI is becoming a real thing and,

• 20:19Andy Frisella?

  you know, maybe, maybe you could use that to pour yourself into something else like that, but I, I would recommend at a bare minimum, dude, that you keep the structure going the best that you can. That way, whenever you heal, you're, you're very quick to come back. And let me tell you, bro, remember you're, you're mid thirties. I didn't, I was 350 pounds at 36. Okay. So you're, you're, you're way fucking ahead of me, bro. So like, just keep that in mind.

• 20:47Speaker 03

  No, man, I appreciate it. This is great.

• 20:50Andy Frisella?

  Yeah, dude, look, I, I, I, I feel you. I understand how hard it is mentally, man. But it's a good test because dude, there's going to be other things in your life that aren't going to go your way. There's going to be things that happen that, you know, we, we don't want to deal with, but we have to deal with. And that's just the nature of being a human being. And these kinds of things prepare us for the really hard things. And so, uh, I would try to look at it like that, brother, and I would, you know, just remember you're going to be fine. You're going to come back better and, uh, you're going through a test, bro, and it's just up to you to pass it.

• 21:26Speaker 03

  Man, that's awesome. Again, I appreciate it. I, uh, I was one of the MS CO OGs, so to speak. I've been listening. That was 24 and I think if you took a look at my life, you'd, you'd probably see that. Um, Ken, thank you guys a lot. Um, you guys keep doing the show. We'll keep sharing it.

• 21:42Andy Frisella?

  All right, bro. I appreciate you, Jordan. Hang in there, bro.

• 21:46Speaker 03

  All right, man. Talk to you. Take care.

• 21:50Andy Frisella?

  Yeah, dude, that's gotta be a tough thing. I guess just battling the, the awareness of how much momentum you actually have going. And being aware enough not to fuck it up.

• 22:01Speaker 02

  When big setbacks like that happen, like that's gotta be the toughest piece of that. Um, cause I feel like a lot of people lack that, like they're not realizing like how much steam they actually have moving forward. So it's like, oh, that's whatever. I'll just fucking fall off.

• 22:14Andy Frisella?

  Some, well, sometimes these, these types of situations where you can't do the thing, like can't do it.

• 22:22Speaker 02

  Yeah.

• 22:22Andy Frisella?

  Actually create a situation where you appreciate it even more when you're through it. You know, like one thing, and I didn't mention this on the phone, but I should have is that going through that dude, like there's not really a day now that I go in the gym and I'm like, oh, this fucking sucks.

• 22:38Speaker 02

  Yeah.

• 22:38Andy Frisella?

  Like I'm very, when I came back from that injury, I mean, I couldn't lift my arm over my head.

• 22:43Speaker 02

  Yeah.

• 22:44Andy Frisella?

  You know?

• 22:44Speaker 02

  I remember when putting a 10 pound plate on, that was a big deal.

• 22:46Andy Frisella?

  That's what I'm saying. I was just getting ready to say that. When I, when I started training again, when I got hurt, I was shoulder pressing four plates. Okay. When I started back, I was shoulder pressing a five pound plate, five pounds. Okay. So, and if I'd be lying, if I said there wasn't a part of me that was like, how the fuck am I going to get back to where I was?

• 23:08Speaker 02

  Yeah.

• 23:08Andy Frisella?

  But low and behold, I'm back there. So, you know, it's the same, it's the same shit, bro. It's, it's, you do what you can every day. You, you stay consistent, you push a little harder and things happen, man. And, uh, it's a good metaphor for life. That's why I love weight training so much in terms of like, how parallel it is to your success in life. It's just every day, monotonous shit over and over and over and over again. And, you know, every two weeks you notice a little bit of improvement and a little bit more and a little bit more. And over the course of, you know, a year, you're a completely different human.

• 23:50Andy Frisella?

  And, um, it's just a very strong parallel to how business works, which is a whole nother like kinda confusing thing to me because I see a lot of people in fitness who are totally fit. They have all the discipline to, you know, eat the right amount of food, do the training, drink the water, but they suck at everything else. It's like, fuck, bro. Like it's the same thing. It's the same thing. You have the skill set. You just gotta apply it over to here, you know? So, yeah, man.

• 24:23Andy Frisella?

  It's just, it's a test, you know, are you gonna pass it or are you not? And some people do, and some people don't, and I, I think most people don't. I think most people don't pass the test and they end up getting worse and they stay there. And then they tell a story for the next 20 years. Man, I used to be in great shape, but I blew my shoulder out and then, you know.

• 24:43Speaker 02

  And 89.

• 24:44Andy Frisella?

  Yeah, right. Then you're like, yeah, when was that?

• 24:48Speaker 02

  Yeah.

• 24:48Andy Frisella?

  Well, that was in 1997 and it's like, what the fuck you been doing?

• 24:54Speaker 02

  It's almost 30 years ago, right?

• 24:55Andy Frisella?

  So like, it's just, you know, I don't know, man. I, it's a test. You gonna pass the test or you not?

• 25:03Speaker 02

  I love it, man. I love it. We got it right in. Let's, uh, let's go to question number two.

• 25:09Speaker 02

  Uh, guys, Andy, uh, hi, Andy.

• 25:12Andy Frisella?

  Hi.

• 25:13Speaker 02

  I'm an entrepreneur at a local business, local small business in my hometown. I first started six years ago at a basic entry level position and using the lessons uh, from your podcast, I have moved up all the way to top management, uh, under the owner, which I've been, uh, for the past two years now. My question for you is, where do I go from here? I'm a very ambitious, high driven individual who wants to keep climbing the ladder, but the owner of the company has seemed to lose his hustle and has actually started downsizing our crew, uh, from at one point, uh, nine guys to now three. I don't want to start over, but I'm nervous that I'll just be stuck in limbo. Any help is appreciated. Thank you for your time.

• 25:56Andy Frisella?

  What business did he say?

• 25:57Speaker 02

  Um.

• 25:58Andy Frisella?

  Did he say?

• 25:59Speaker 02

  No, just small, small business. Didn't really, didn't really say it all. No.

• 26:03Andy Frisella?

  Okay. Well, first of all, you're, you're not starting over. Okay. Because you've developed this, this massive skillset that most people will never develop by applying the things that you've read and learned and listened to into your career for real. All right. I'm gonna toot my own horn here. We give away fucking gold here, bro. Like gold. But here's the reality. Most people don't do it. They will listen. They will come to the events. They will go to everybody's, you know, they'll buy everybody's books, go to everybody's retreats, do all this shit, but they don't fucking do what they know to do.

• 26:44Andy Frisella?

  And that's the difference. And you have taken the information and you've applied it to your life and it's made you and reaffirm to you that these are the things you need to do to be successful. So no matter what, if they close the business today, you still have this experience and this skillset to go provide value to anyone else really doing anything, because no matter what it is you're doing, whether it's, you know, you're working on cars or you're building a house or you're working in IT or AI or fucking CPG or any of this shit, the principles of success are always the same. So you are not starting over. So just remember that.

• 27:28Andy Frisella?

  And a lot of people won't change their career paths because they're afraid of starting over, not realizing that they're not going to start over because of all the experience they've had. They're gonna go right into wherever they go and they're gonna provide a bunch of value and they're gonna move the fuck up real fast if they get in the right place. And that's, that takes some discernment. But if you want to stay where you are, you probably are gonna have to have a talk with the owner and say, and, and this is, this is what I would say, and this is real shit, okay? Owners get tired. They get tired. All right? Running a business is hard. And I've been doing what I do for 26 years now. I'm fucking, I'm fucking tired, bro.

• 28:13Andy Frisella?

  The only, I'm not doing it for myself anymore. The only reason I go hard anymore is for everybody around me. It's not about me anymore. And if someone, and that's been for about 10 years, just so we're clear. Most people never come to that understanding that they have an obligation to the people around them. They just never figure it out and that doesn't mean they're bad people. They just don't think about it. Because that's not what society says. There's no business guy besides me telling CEOs, "Hey, man, you know, you have an obligation to your employees to create a good life for them too." Most people that are operating a business, look at their employees as if they are just cogs in the wheel. "Hey, fire that guy. Hey, replace that guy. Hey, do this."

• 28:55Andy Frisella?

  And then they ask me, "Well, how can I build a great culture?" Well, you can't because you don't give a fuck about your people. Okay, so, and that doesn't mean they're bad people. That means they've never opened their eyes to that reality. Because it's not what people talk about. So, having a conversation with him, saying, "Hey, man, "You know, we've put a lot of effort and time into this business and we care a lot about it. And, you know, we noticed that you're kind of slowing down and we get it. Like, you've been doing this a long time. You could do whatever you want with your business, "But that kind of puts a limit on what we're trying to do, man. And I'm not like threatening you or anything like that, but we would like to continue to grow the business." We'll keep kicking ass.

• 29:39Andy Frisella?

  Yeah. So, is there a way that we could continue to grow the business? And, you know, pick up some of this weight that you've been carrying for so long? And continue to grow our careers and then have that conversation with them? If he says no, then, you know, you say, "Okay, well, I'm gonna, I have to look out for myself." And, you know, that and that becomes a different conversation of where you're going to move on to or what you're going to do. But a lot of times, communication just solves these things, man. Having a real talk.

• 30:09Andy Frisella?

  "Hey, we've been working really hard for this business and we noticed we went from nine guys to three guys. "Are you checking out?" Are we good? Yeah. Or, "Do you have another plan?"

• 30:22Andy Frisella?

  Oh, well, you know, I'm getting older and you know, this is, we're, we're pretty good and I want to spend time with my family and this, okay? Cool. How would you feel about us taking the reins? Do you trust us to, to run the company? We could do this and this and this, and then go to him with a plan. Because dude, a lot of guys, they don't feel like their team actually wants to grow the shit. They, you know, a lot of owners, bro, they're dragging their team. And dude, I'm telling you, when you drag people for fucking, and it's heavy. So presenting him with an opportunity to grow the company with your effort and your teammates effort is probably going to be well received by him if you go to him with a plan.

• 31:04Andy Frisella?

  So, uh, that would be how I address it first. I would go have a conversation. I would have a plan. Hey, we can do this. Uh, and then, you know, I would see what he says. And if he says, no, I'm not interested in that. You know, I would say, okay, well, is there an opportunity for us to buy the company from you? Would you finance us to buy the company from you so that we continue going? Uh, would you let, like, lay out the options of what potentially could be? And, uh, you know, maybe something will happen. And if it doesn't happen, like I said in the beginning, you're not starting over. You already have a skill set. You've, you've been doing very well with it. So you go find somewhere that you could fit in that is committed to growing.

• 31:45Andy Frisella?

  I would say too, also, you guys have to be very selective about where you go to work as an entrepreneur. You know, not, all careers and jobs are not created the same. Being with a company, especially a small to a midsize company that wants to grow and win is a huge deal.

• 32:09Speaker 02

  It's rare.

• 32:09Andy Frisella?

  It's, it's rare and you have to be able to identify it as an employee. Otherwise you waste your fucking life, right? Is the company moving forward?

• 32:20Andy Frisella?

  Are they trying to grow? Do they have big goals? Or is the owner 20 years in and kind of just happy where they are? If you sign up to go work for that second option, you're automatically capped by the owner's lack of initiative to grow the company at this point in time anyway. You see what I'm saying?

• 32:38Speaker 02

  Absolutely.

• 32:39Andy Frisella?

  So, so I just a little add on to that question is you guys have to understand that you have to be aware of the direction of the company before you take the job if you want your career to grow.

• 32:53Andy Frisella?

  And I think a lot of people are just like, I got the job. If you just got the job and the place is dying, it's doesn't do you very, very much help. You know what I mean? It's not very good. So.

• 33:04Speaker 02

  I like the point too about, I mean, even because it is a mind, you have to shift your mindset. But like, you know, let's say, you know, your, your company cut three people out, right? Well, that's three salaries that are open now. So can I do some work that they were doing that, you know what I'm saying? Like, can I, can I make myself more valuable?

• 33:18Andy Frisella?

  Yeah, but it's not just money, man. It's long-term. Like, yeah, you might get a raise and, and even if you got a 50% raise today, is that all you ever want?

• 33:29Speaker 02

  Yeah, yeah.

• 33:30Andy Frisella?

  You get what I'm saying?

• 33:30Speaker 02

  Yeah, that's deep.

• 33:32Andy Frisella?

  It doesn't, this person here does not sound like they are going to be satisfied regardless of how much money they make. I know a lot of people come to work and they want to make money. But there's also a different kind of person. There's the kind of person that wants to build and wants to create and wants to become and evolve and grow. And the money's great, but more so they want to contribute to something that's, that's building. And there, there's not many people like that. But there's enough and he sounds like one of them, whoever that wrote that in.

• 34:07Speaker 02

  They just love the fucking game.

• 34:09Andy Frisella?

  Yeah, there's people that do. I'm like that. I don't necessarily care that much about the money at this point, you know? Now, that's because I have some, but you know, but, but the reality is, is like I'm, all the things I'm doing, I'm doing for a purpose. They're not for the paycheck. And, uh, you know, I've found that to be much more fun and fulfilling. I'm having more fun now than I ever had and I don't even take a paycheck for my companies anymore. I'm having more fun. I come in here, I, I work with the teams. I have fun with them, you know? I help them grow and, uh, It's because the mission, it's the mission, it's, it's the purpose, it's the,

• 34:53Andy Frisella?

  and I think, you know, when we look at people who are depressed and unsatisfied with their lives, the number one thing that we can identify is that they work very hard with no real purpose, you know, like it's very hard.

• 35:06Speaker 02

  All of us work for what?

• 35:07Andy Frisella?

  Yeah, like dude, working hard is not the only thing that matters. You have to work hard with an outcome in mind. If you show up to work hard and there's no long-term outcome in mind, whether it be more money, or whether it be a purpose, or whether it be uh some sort of mission,

• 35:27Andy Frisella?

  you're, you're, you're gonna get burnt out, bro. Like you're gonna hate your life because it's just straight monotony with no reward. And we can go, like all of us do, and hit the rock as hard as we can every motherfucking day, but once in a while, we want those fucking rocks to break, you know? And uh if you never have one that breaks, dude, you're gonna burn out. So you have to, you know, you have to be cognizant of that, you know? And then there's jobs that pay a lot, but don't have a mission, you know? And that's that, that's the same thing.

• 35:56Speaker 02

  Same people are unhappy too.

• 35:57Andy Frisella?

  Exactly, you're gonna be miserable, dude. And maybe, maybe, maybe it's different for you. Maybe your mission is outside of work. Maybe your job allows you to finance your uh ability to travel and do missionary work, or something like that. But you gotta have a purpose, bro. And the purpose has to be real. And so many people just don't have one because our society doesn't really cultivate purpose. There's not a lot of companies that are purpose-driven. Now they're becoming more and more popular because the younger generation has identified that that's how they want to work and live. They wanna work, but they wanna work towards something, not just towards a paycheck. But it's still few and far between.

• 36:39Andy Frisella?

  And if you look at how our society is portrayed in the propaganda, which is our television shows and our movies, what's, what's it do? It says, you wake up, you go to work, you go home, you eat dinner, you go to sleep, you wake up, you go to work, you go home, and it's just this repetitive cycle. No one talks about what we're actually trying to accomplish and what we're trying to do. Like even with this podcast, we have a fucking mission. Our mission is to open motherfuckers' eyes to their role in.

• 37:11Andy Frisella?

  Truly revolutionizing culture. Okay. Our mission here on this podcast is to create the understanding that we will never fix society unless you fix yourself. We do that through personal development. We do that through awareness of what's going on in the world. And then we do it through comedy. Okay. So everything that I'm involved in has a purpose. And I don't think people think about that enough. They don't think about like, what am I trying to do here? And the ones who are just trying to make money, it really never lasts. Now there is people that like, all they care about is money, but that's just not most people, man.

• 37:51Speaker 02

  No, I love it. I love it. Well, we got, uh, we got one more question. Uh, let's get a call in here. Let's get Tommy on the phone. Let's give him a call.

• 38:07Speaker 04

  Hello?

• 38:08Speaker 02

  Tommy.

• 38:10Speaker 04

  Hey.

• 38:11Speaker 02

  What's up, dude?

• 38:12Speaker 04

  What's going on, DJ?

• 38:14Speaker 02

  Nothing much. You got big Andy here.

• 38:15Andy Frisella?

  What's up, Tommy?

• 38:18Speaker 04

  How's it going, guys?

• 38:19Andy Frisella?

  Good, bro. How are you?

• 38:21Speaker 04

  Uh, not too bad for a Friday, man.

• 38:24Speaker 02

  Not too bad. Where you calling from, Tommy?

• 38:27Speaker 04

  Uh, from Oxford, California, man.

• 38:29Speaker 02

  Oh, sick.

• 38:31Andy Frisella?

  I'm sorry.

• 38:31Speaker 02

  Yeah, sorry to, sorry to hear that.

• 38:33Andy Frisella?

  Yeah.

• 38:33Speaker 04

  Uh, you know, I don't necessarily align with all these politics over here.

• 38:40Andy Frisella?

  What are you teasing me, bro? California is a great place. It's just, uh, there's enough crazy people to make it crazy.

• 38:46Speaker 02

  The weather's nice.

• 38:47Andy Frisella?

  Yeah, it is nice. It's the best fucking weather ever.

• 38:49Speaker 04

  Yeah. It's nice, 75 degrees right now.

• 38:53Andy Frisella?

  Oh, man.

• 38:54Speaker 02

  Beautiful.

• 38:54Speaker 04

  Sun shining, man.

• 38:55Andy Frisella?

  That's what's up, dude. So what can we help you with today?

• 38:59Speaker 04

  Uh, so just a little background story, man. Um, I, uh, I a project manager slash superintendent for our underground pipeline company out here.

• 39:08Speaker 02

  Oh.

• 39:09Speaker 04

  And, uh, I've been with the company for about...

• 39:12Andy Frisella?

  Pipe layer.

• 39:12Speaker 04

  Hey, that's my best pick up line at the bars, bro.

• 39:19Speaker 02

  Oh, shit.

• 39:24Speaker 04

  Um, anyways, yeah, I've been with this company for about 10 years. I started out the bottom as an apprentice and kind of worked my way up all the way to the position I'm in now. Um, but this crew that I have an issue with, they, I mean, I've been with them for the past five years and they started working under me. And they made a stupid decision that kind of cost us our reputation. Um, and now the owner wants an answer out of me. So what am I going to do as far as firing? Or reprimanding the whole crew or just a foreman in charge? Problem is, I mean, one of the main guys in charge of that crew is my dad. So it's like, okay, how do I?

• 40:09Speaker 04

  How do I kind of approach this?

• 40:11Andy Frisella?

  Fuck. Well, what happened?

• 40:15Speaker 04

  Um, we're installing a new water system for a good customer of ours that we've been doing for about past five years. They took a shortcut and they tried to hide it.

• 40:26Speaker 04

  And then one of the inspectors came back and saw it and blasted us all over emails and everything saying we're trying to fuck over, fuck them over and hide stuff from them.

• 40:37Andy Frisella?

  Did this, uh? Did you, have you guys, what have you guys done to try to make it right?

• 40:44Speaker 04

  Uh, so far what we did was we took the whole crew off that job right now. Um, and put a new, I ended up putting a new crew out there, a new foreman in charge. Um, and that's kind of where we're at right now, but the developer, they want answers of what we're going to do.

• 41:03Andy Frisella?

  So do you have any indication of how this actually happened? Like who made the call on it?

• 41:09Speaker 04

  So far what I got out of it is it's, uh, the four people involved, the foreman, the lead guy, my pops and one of the other guys.

• 41:20Andy Frisella?

  So your dad was involved in it?

• 41:22Speaker 04

  Yeah.

• 41:23Andy Frisella?

  Uh, that sucks, bro. So what, what is your, uh, what is your superior saying exactly?

• 41:32Speaker 04

  Um, they just said, you know, it's it's your choice. Do you handle it? How are you going to handle it? And I'll back you up, but they're leaning more of of firing the one man in charge. But to me, I kind of it you just fire one person or everybody who made the mistake or just reprimand them, not necessarily get rid of them.

• 41:53Andy Frisella?

  Is this the first time that this has happened?

• 41:56Speaker 04

  Yeah.

• 41:57Andy Frisella?

  Do you know that for sure?

• 42:00Speaker 04

  Uh, it's the first time getting caught, I believe.

• 42:04Andy Frisella?

  That's what I'm saying.

• 42:05Speaker 04

  I'm sure there's other issues where they kind of ran into and shortcutted things and didn't get caught. But, you know, I just, I feel disappointed because they were my guys back then. And, you know, my standard's not that.

• 42:18Andy Frisella?

  Yeah, yeah. And so it comes down on you. I get it, bro. Uh, that's super hard to deal with, you know, like I was actually just having a conversation earlier. Um, kind of similar to that, not where a it's very hard when people that are on your team don't hold the standard and then it falls back on you. And as a leader, that happens literally every time. That's the role of a of being a leader. And so I can understand how frustrating that is. Um, I guess the thing that I would be concerned with if I were you and I were your superior

• 43:04Andy Frisella?

  would be, is this an opportunity to where they can learn the lesson and never do it again? And if so, then a reprimand may be appropriate. And here's why, because.

• 43:23Andy Frisella?

  A lot of people will just fire a crew. Okay, they'll, they'll say, okay, you're all fucking fired. But the problem with that is that when they hire a new crew, the new crew will end up doing the same fucking thing again because they didn't learn the lesson. So the question becomes, did they learn to not do this and why? And can I trust that they won't do it again because of that? And I can look at this as a cost of their education and development? Or is this egregious enough to where I have to fire them? And so I have a similar, not, not the exact same thing, but I could, I could tell you a million stories, but I could think of one off the top of my head.

• 44:08Andy Frisella?

  One time back in the early days of my business, um, we were ordering T-shirts and we ordered $12,000 worth of T-shirts. And I know that doesn't sound like a lot, but for us at the time, that would have been the equivalent of us ordering $10 million worth of T-shirts. It was a lot for us. And the person on my team that ordered the shirts, did not measure the proper size on the back of the shirt. So when we got the shirts, the logo was so big on the shirts that we couldn't even use it because it looked ridiculous. And it was all because she didn't measure it properly.

• 44:49Andy Frisella?

  And at first, my instinct was like, I'm firing her. This is bullshit. This cost us 12. But then I thought about it and I'm like, okay, is this going to happen again if I hire a new person? And the answer is probably. So if I were you, I would determine with your superior, I would take your dad being a part of it out of the equation. Okay? Because there's nothing you could do about it. He already put himself in that position.

• 45:22Andy Frisella?

  When it comes to these kinds of things, there's, there's a way you can do it. And there's sometimes you can't do it. So take the emotional part of it out of the equation and look at it very simply like this.

• 45:35Andy Frisella?

  Are they going to do this again? If we keep them? And if you guys determine that they will, then you gotta get rid of them. If you can make it to where you know, they won't do it again, then you should look at this as an investment in their development. Realizing that if you hire a new crew, they're going to find ways to cut corners anyway. If you've been leading anybody for any amount of time, you know that everybody finds a way to cut corners because it's human nature. Very few people will not try to find a way to cut corners. And um, so the, so the question really becomes, can we save ourselves this mistake again?

• 46:18Andy Frisella?

  Or are we for sure going to have it again with a new crew? And that's how I would look at it. So um, if you can reprimand them and be assured that they're not going to do it ever again, then a reprimand would be appropriate. If this is the nature of those guys and they're going to shake their head yes, and then go do it again and cost the company uh, the reputation, then you gotta get rid of them. But I think it'll happen again with a new crew. Um, so that, that's what I would talk to your superior about. I say, hey, look, here's the situation, man. I thought this through. I appreciate you letting me sort of think this through on my own. And here's what I've come up with. If we hire a new crew,

• 47:01Andy Frisella?

  we're probably going to end up dealing with this again because they're going to cut corners. And I don't want that. But I'm a little concerned that if we keep these guys, that they're going to do it again because they already did it. So how can we make sure that they don't do it again? That way we don't automatically run into it with a new crew. And that would be the way to, you know, salvage your dad's career. Uh, and also, you know, do right by the company. And then on a top of that, there needs to be some extra form of goodwill to try and correct this with the customer. Um, and I don't know what that is because I don't know enough about your business, but it needs to be made right.

• 47:43Andy Frisella?

  So that that's how I would look at it if I were you, bro. Does that make sense?

• 47:48Speaker 04

  No, it makes sense. Hundred percent, man.

• 47:50Andy Frisella?

  Yeah. I mean, dude, I've led thousands of people over my career. And people fucking make mistakes. People do dumb shit. Sometimes they don't even have a good reason for it. But as long as they don't do it again, is what really matters. Because hiring new people, training new people. That shit's expensive. It's hard. It takes time. And if they are able to learn the lesson right there on the spot. You know, sometimes you gotta give them a smack on the ass, you know, figuratively, but uh.

• 48:25Andy Frisella?

  You know, it's still cheaper than finding a new crew. It's just math.

• 48:29Speaker 02

  I mean, let me ask you this, Tommy, while you're on the phone too, Andy, is there anything from his position as a leader? That he can learn from this? You know what I'm saying? Like was this, do you like Tommy, do you think this was a situation where your eye was kind of off the ball? Not really on the team, not really, you know, making sure the day to day stuff was going on like what what's the learning opportunities for for Tommy in this situation?

• 48:47Andy Frisella?

  Well, I mean, look, I'm going to tell you from my experiences that if you take your eye off the ball. And you don't have the systems in place to assure.

• 48:59Andy Frisella?

  That things are done specifically perfectly. You're going to always drift off the mark.

• 49:05Speaker 02

  Always have speeders.

• 49:07Andy Frisella?

  Yeah, for sure. So, so yeah, unless you have a governor on the fucking truck.

• 49:11Speaker 02

  Yeah, right.

• 49:12Andy Frisella?

  Right? So, which is why, why, which is why work trucks have GPS and governors.

• 49:18Speaker 02

  Yeah.

• 49:18Andy Frisella?

  Because they have to. They can explain to their people all they want. Hey, don't drive like an asshole. It hurts the company if you do, but guess what? They still gotta do it. So that's actually a great example. So they still put GPS, so they put governors because they know.

• 49:33Speaker 02

  A little sticker on the back.

• 49:35Andy Frisella?

  Call if you have a driving. So it systems scale and systems regulate. And when you have a team that is moving off the mark, when you take your eye off of them. That keeps you from being able to scale because every time you turn the other way and try to grow, they fuck up. So what that tells you is that you need a system to regulate their compliance on the procedures. So.

• 50:02Andy Frisella?

  I don't know what that is in pipeline, you know, but that would be a systematic procedure or checklist or certification, something that allows for, for Tommy to have 100% assurance that that does not happen. And so a lot of times, and bro, you, this is a really good point. A lot of times these things are really good opportunities to fix holes in your company's game that you didn't see before. So, uh, so yeah, bro, that's how I would handle it, man. It's, you know, if they're going to do it again, you gotta get rid of them. If they're not, it's an investment in their education. Uh, because if you hire a new crew, they're for sure going to do it again. That's how I look at it.

• 50:48Speaker 04

  Right on. Yeah. I mean, that's definitely what I'm going to do then. I'm heading back to my office right now. I'll go talk to them. So.

• 50:54Andy Frisella?

  Yeah. Yeah. I mean, dude, it's tough situation, but look, man, this isn't anything that anybody that leads is unfamiliar with. Like everybody that leads people knows about these situations. So, uh, have a talk with your boss, you know, give him the rundown, give him your concerns, ask him for his guidance and, uh, and then ask him what he thinks about the system that should be in place to regulate, make sure, and what that's going to look like too, bro, is it's going to make you look like you really thought it out and he's going to appreciate that, bro. Like, I would start the conversation with like, look, I know you're going to think that I don't want

• 51:34Andy Frisella?

  to fire these guys because it's my dad, but here, here's what I think. Okay. If we fire them and we hire a new crew and run this things the exact same way, this will likely happen again eventually. And we don't want that. If we are able to assure that this crew will not make that mistake again by punishing them in a way that's severe, but not so severe that it costs them their jobs. Are they able to learn that lesson and not do it again? And then on top of that, what system can we put in on top to make sure no matter what it doesn't happen? That that's a well thought out strategy.

• 52:18Andy Frisella?

  If somebody came to me with that, I would say, all right, this guy's, this guy gets it. He's a good leader. So, and then, you know, take responsibility for it, you know? Hey, ultimately, bro, this is ultimately Mr. Boss, this is my fault. Okay. And here's what I think we need to do to fix it. And I think if you handle it that way, bro, it's all going to work out good.

• 52:40Speaker 02

  Love it, man.

• 52:41Speaker 04

  I appreciate it.

• 52:43Andy Frisella?

  Yeah. Well, listen, man, it won't be the last time you're dealing with something like this, you know? So it's a good learning opportunity for everybody.

• 52:53Speaker 04

  Yeah, for sure. A hundred percent, man. But I just want to say, thanks, dude. I'm on my third 75 hard and I try to do it every year.

• 52:59Andy Frisella?

  Yeah, that's awesome, bro.

• 53:00Speaker 04

  I'm where I'm at now because of you guys.

• 53:03Andy Frisella?

  That's awesome, brother. Well, good work, dude. Keep it up and, you know, I hope this this all work out for you, man. Just, you know, run the play I just gave you, dude. I think that's the right way to do it.

• 53:17Speaker 04

  Awesome, man. Will do.

• 53:18Andy Frisella?

  All right, brother. Well, you have a good afternoon and we'll talk to you soon, bro.

• 53:25Speaker 04

  Thanks, man. Appreciate it, guys.

• 53:26Andy Frisella?

  All right, see you, Tommy.

• 53:29Speaker 02

  I like that. And I think too, you got to keep the dad relationship out. Doesn't matter.

• 53:34Andy Frisella?

  Yeah, it shouldn't. It's it's unfortunately, you know, it is what it is.

• 53:41Speaker 02

  Yeah, it's business, man.

• 53:42Andy Frisella?

  I mean, a lot of times people get in business with their fucking family and their family is in the one.

• 53:47Speaker 02

  Biggest speeders.

• 53:47Andy Frisella?

  That ends up ruining it. Yeah, because they know they can. So, um, look, I it's human nature, man. People try to cut corners. They try to make things easier. They don't understand that by doing things perfect every time, you're instilling a habit in yourself that carries into every area of your life. It's unawareness, you know? I don't understand why this matters. I don't understand why I should have to do it right. And this is a good opportunity to show people why it should be done right.

• 54:18Speaker 02

  Yeah, 100%.

• 54:21Andy Frisella?

  You know, it's tough when people do that, especially when you care about them, bro. I mean, I've had a number of situations over the years where people that I've really fucking cared about have made really bad fuckups and.

• 54:34Andy Frisella?

  Sometimes I've had to fire them. Sometimes we've been able to make sure it never happens again. It just depends. Are they going to understand why this can't happen? Or are they not? And you'll know when you talk to them.

• 54:49Speaker 02

  Yeah, 100% man. I love it, man. I love it. Guys, Andy, that was three.

• 54:54Andy Frisella?

  Yep.

• 54:55Speaker 02

  Hell of a way to start a week, man.

• 54:56Andy Frisella?

  Yep. Alright guys, well, uh, let's go out, let's kick some ass and we'll see you tomorrow on CTI.