AI’s third era: the rise of persistent AI coworkers | Tara Seshan (Product Lead ChatGPT Work)

Tara Seshan leads product for Codex and ChatGPT Work at OpenAI (alongside previous podcast guest Andrew Ambrosino, who’s her engineering manager). Before OpenAI, Tara spent over six years at Stripe, where she joined as one of the first five product managers. She went on to lead product for Watershed, which Time magazine named one of the best inventions of 2022, and she is also a founder and Thiel Fellow. Most personally meaningful to me: Tara is one of the three inaugural Lenny’s Newsletter Fellows, a program I ran a couple of years ago to spotlight the most exciting up-and-coming product leaders. In our in-depth conversation, we discuss: 1. The shift from “rowing” to “steering,” and why human judgment and ambition will become differentiators as AI takes on execution 2. How OpenAI thinks about building for model capabilities two to three months out 3. OpenAI’s best internal memes, such as “Is this maximally accelerated?” and “Are you mainlining it yet?” 4. Why ambition is the new bottleneck for companies, and why elevating others’ ambitions is now the key part of the PM job 5. Writing as thinking vs. writing as reporting — Brought to you by: WorkOS https://workos.com/lenny—Make your app enterprise-ready, with SSO, SCIM, RBAC, and more Mercury https://mercury.com/command?utm_source=lennys&utm_medium=sponsored_newsletter&utm_campaign=26q3_brand_campaign—Radically different banking, now with Command — Where to find Tara Seshan: • X: https://x.com/tarstarr • LinkedIn: https://www.linkedin.com/in/tarstarr • Newsletter: https://substack.com/@taraseshan — Where to find Lenny: • Newsletter: https://www.lennysnewsletter.com • X: https://twitter.com/lennysan • LinkedIn: https://www.linkedin.com/in/lennyrachitsky/ — In this episode, we cover: (00:00) Introduction (02:18) What makes OpenAI’s culture so different (06:42) Why AI product strategy is all about fast experimentation (09:02) How the PM role is changing (10:50) The shift from rowing to steering (15:35) What changes when agents become coworkers (20:05) Why ambition matters more than ever (26:39) Building products for models that do not exist yet (29:21) How ChatGPT’s Chat and Work modes differ (34:01) How OpenAI ships so quickly at scale (39:14) The vibe shift happening inside Codex (42:20) Why traditional roles are beginning to blur (45:59) Where humans will continue to provide unique value (48:20) How Tara uses AI in her own work (51:38) The magic of the /visualize command (52:39) Writing to think versus writing to report (57:10) How to use AI without losing your ability to think (01:00:15) Tara’s biggest lesson from Sutter Hill (01:04:16) ChatGPT’s site output (01:05:01) Why knowledge work is becoming more like coding (01:07:55) Lightning round and final thoughts — Referenced: • Codex: https://chatgpt.com/codex • ChatGPT Work: https://openai.com/chatgpt-work • Stripe: https://stripe.com • Watershed: https://watershed.com • Thiel Fellowship: https://thielfellowship.org • Meet your Lenny’s Newsletter Fellows: https://www.lennysnewsletter.com/p/meet-your-lennys-newsletter-fellows • The rituals of great teams | Shishir Mehrotra of Coda, YouTube, Microsoft: https://www.lennysnewsletter.com/p/the-rituals-of-great-teams-shishir • The nature of product | Marty Cagan, Silicon Valley Product Group: https://www.lennysnewsletter.com/p/the-nature-of-product-marty-cagan • Product management theater | Marty Cagan (Silicon Valley Product Group): https://www.lennysnewsletter.com/p/product-management-theater-marty • Patrick Collison’s examples of fast projects: https://patrickcollison.com/fast • Inside ChatGPT: The fastest-growing product in history | Nick Turley (Head of ChatGPT at OpenAI): https://www.lennysnewsletter.com/p/inside-chatgpt-nick-turley • Andrew Ambrosino on X: https://x.com/ajambrosino • Tyler Cowen’s website: https://tylercowen.com • OpenAI’s CPO on how AI changes must-have skills, moats, coding, startup playbooks, more | Kevin Weil (CPO at OpenAI, ex-Instagram, Twitter): https://www.lennysnewsletter.com/p/kevin-weil-open-ai • “Chop wood, carry water” quote: https://buddhism.stackexchange.com/questions/15921/what-is-the-meaning-of-the-zen-quote-before-enlightenment-chop-wood-carry-wat • 4 questions Shreyas Doshi wishes he’d asked himself sooner | Former PM leader at Stripe, Twitter, Google: https://www.lennysnewsletter.com/p/shreyas-doshi-live • Alan Kay: https://en.wikipedia.org/wiki/Alan_Kay • Brie Wolfson on X: https://x.com/zebriez • The playbook for building high-talent-density teams | Adam Ward, Head of Talent at Cursor: https://www.lennysnewsletter.com/p/the-playbook-for-building-high-talent • Building product at Stripe: craft, metrics, and customer obsession | Jeff Weinstein (Product lead): https://www.lennysnewsletter.com/p/building-product-at-stripe-jeff-weinstein • Sutter Hill Ventures: https://shv.com • Snowflake: https://www.snowflake.com • Mike Speiser on LinkedIn: https://www.linkedin.com/in/mikespeiser • Footnotes and Tangents: https://footnotesandtangents.substack.com • The Power Broker Book Club: https://www.robertcaro.org/copy-of-six-books-six-ny-times-book • The Odyssey: https://www.imdb.com/title/tt33764258 • Rashomon: https://www.imdb.com/title/tt0042876 • Akira Kurosawa: https://en.wikipedia.org/wiki/Akira_Kurosawa • Kevin Kwok on LinkedIn: https://www.linkedin.com/in/kevinakwok • The Work You Do, the Person You Are: https://www.newyorker.com/magazine/2017/06/05/toni-morrison-the-work-you-do-the-person-you-are • Ari Weinstein on X: https://x.com/AriX • Sky: https://sky.app • Dylan Field live at Config: Intuition, simplicity, and the future of design: https://www.lennysnewsletter.com/p/dylan-field-live-at-config — Recommended books: • Barbarian Days: A Surfing Life: https://www.amazon.com/dp/0143109391 • Anna Karenina: https://www.amazon.com/Anna-Karenina-LEO-TOLSTOY/dp/8175993421 • The Power Broker: https://www.amazon.com/dp/0394720245 • War and Peace: https://www.amazon.com/War-Peace-Leo-Tolstoy/dp/8175992832 • Wolf Hall: https://www.amazon.com/dp/0312429983 — Production and marketing by https://penname.co/. For inquiries about sponsoring the podcast, email [email protected] mailto:[email protected]. — Lenny may be an investor in the companies discussed. To hear more, visit www.lennysnewsletter.com https://www.lennysnewsletter.com?utm_medium=podcast&utm_campaign=show-notes-no-free-preview-language

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:00Speaker 00

  If you think about the first era of AI products as chat, the second era of these products working with agents, that third era that might come soon is how do you work with a persistent coworker who is able to get things done with you?

• 0:14Lenny Rachitsky?

  There's this idea of the overhang of what AI is capable of and what we're actually doing with it.

• 0:19Speaker 00

  It's so hard to understand what is going to emerge in the future. You fail if you build for where the models are now. You fail if you build for where you think the models will be in a year. Both outcomes are equally wrong. Only way to build is two to three months.

• 0:34Lenny Rachitsky?

  What have you had to most adapt to and adjust in how you operate as a PM in this world?

• 0:38Speaker 00

  Being prolific and empirical is way more important than being academic or theoretical. Rather than writing out some long reasoning doc, instead it's like, how do I get to something I can try out and test with users as fast as possible?

• 0:51Lenny Rachitsky?

  It feels like not only are we able to be more ambitious, we almost need to be more ambitious, which is not natural for a lot of people.

• 0:58Speaker 00

  Elevating others ambitions or reminding them of what's possible here is a huge part of the product management role.

• 1:03Lenny Rachitsky?

  I'm curious what's most surprised you about what it's actually like to work at OpenAI.

• 1:07Speaker 00

  I came into the company expecting that there was a treasure trove of OpenAI's secret strategy. And actually, OpenAI is open.

• 1:18Lenny Rachitsky?

  Today, my guest is Tara Sation. Tara leads product for both Codex and ChatGPT Work at OpenAI. I believe this is the fastest growing and arguably most important AI product for knowledge workers today. Tara works alongside Andrew Ambrosino, who was a recent podcast guest. He's her engine manager. Prior to OpenAI, Tara spent six years at Stripe, where she joined as one of the first five product managers. And for many of those years, she was named one of the top three Stripes across the entire organization of Stripe. She also led product at Watershed, was a founder and a Thiel Fellow. And most importantly of all, Tara was one of the three Lenny's Newsletter Fellows, which is a program that I ran a few years ago to highlight some of the most amazing up and coming product leaders.

• 2:00Lenny Rachitsky?

  I am so excited to see Tara in this new incredibly important and impactful role. Before we get into it, don't forget to check out lennysproductpass.com for a free year of the hottest and most beautifully crafted AI products in the world, available exclusively to Lenny's newsletter subscribers. With that, I bring you Tara Sation.

• 2:21Lenny Rachitsky?

  Tara, thank you so much for being here and welcome to the podcast.

• 2:25Speaker 00

  Thank you, Lenny. I'm so glad to be here. It's so nice to see you.

• 2:28Lenny Rachitsky?

  I'm even more glad. So you've been at OpenAI for just about a year now, which in most places would be a very short amount of time. In AI time, that's like a lifetime.

• 2:39Speaker 00

  Yes.

• 2:40Lenny Rachitsky?

  I imagine when you joined OpenAI, you had a sense of what it was going to be like to work at a frontier lab. I'm curious what's most surprised you about what it's actually like to work at OpenAI, and ideally both good and bad stuff.

• 2:53Speaker 00

  So many things about working at OpenAI felt familiar to me because I had worked at other places that were, you know, high growth, high talent, high intensity, hyper scaling mode places before. And so some of the things like, oh, my colleagues are so awesome, or the urgency is really high, felt very familiar. The part to me that actually felt the most surprising is that many companies I've worked for, in fact, all the companies I've worked for in the past have been founder-led. And OpenAI is actually founders-led, which is that everyone inside the company, especially in their area, is in essence kind of a founder to some extent.

• 3:34Speaker 00

  The level of like top-down direction at OpenAI is extremely limited relative to places I've worked for prior. And so I think when I first got to the company that was both delightful and that I had come from like a founding journey before, and I was like, yes, I can continue to feel like the founder of this product area or this or this team. And you know, the the distance between me and the market is very, very thin. You know, and sometimes at a larger company, you feel insulated from what users want or feel insulated from like what the market demands. But actually at OpenAI, that you do not at all. You are doing everything it takes to get product market fit for your product, akin to how a founder might.

• 4:18Speaker 00

  But the the counter to this is that, or maybe the the more surprising side of this is I came into the company expecting that there was a treasure trove of like OpenAI's secret strategy that I would be able to understand, akin to how, you know, at past companies, you come in and you're like, oh, yes, this is like the payments bible and this is how we think about payments and operations. And actually, OpenAI is open. Like every sort of thought that exists in terms of this is how the like the world should look like, or this is how products should be built, or this is how the model should operate, very, very quickly becomes a part of the public product or a part of like the public messaging.

• 5:00Speaker 00

  And so that to me was incredibly both positively surprising and just like a change in my operating mode, for sure.

• 5:09Lenny Rachitsky?

  Challenging us there's not like the secret room with AGI running there with the master plan that has all the answers.

• 5:14Speaker 00

  Or at least I'm not in that room for sure. But I think the the piece that is really inspiring to me is that so much of what OpenAI does immediately becomes something that users can touch and feel in the product. And that cycle is faster than anywhere else I've seen.

• 5:33Lenny Rachitsky?

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• 6:18Lenny Rachitsky?

  WorkOS is the fastest path to becoming enterprise-ready and unblocking growth. It's essentially Stripe for enterprise features. Visit workos.com to get started or just hit up their Slack where they have actual engineers waiting to answer your questions. WorkOS allows you to build faster with delightful APIs, comprehensive docs, and a smooth developer experience. Go to workos.com to make your app enterprise-ready today. You've been a PM at a lot of different places, a longtime PM leader. What do you lose in this new world?

• 6:49Speaker 00

  When a market is more static or a market is more slow-moving, you have the chance to actually like do some grand strategy-esque work because it's more predictable. Or you can at least like understand all the pieces. Like as an example, payments is a certainly a dynamic market to some extent. It's also an established market. And you're able to say, ah, yes, if like I take this bet, my competitor might take this other bet. Or reason from first principles very rigorously through what all the next actions might be. And in fact, the nature of that market mandates that you do that. Like winners will think more rigorously than everybody else. And if you aren't thinking rigorously, it shows up as sort of like carelessness because a lot of those decisions that you made could have been predicted.

• 7:33Speaker 00

  But in this market, it's so hard to understand like what is going to emerge in the in the future. It's very emergent. It's very fast-changing. It's really dynamic. And most importantly, it's like very, very important to stay tied to the research. And so actually being prolific and being more like empirical is way more important than being like maybe more academic or theoretical. And I think lots of the past companies I've worked at have been very academic and theoretical places. And it was a real switch to go from rather than writing out some like long reasoning doc, almost like a PhD thesis of what I think should be the plan for the next like N amount of time.

• 8:18Speaker 00

  Instead, it's like, how do I get to something I can try out and test with users as fast as possible? And so, yeah, that that switch from theoretical to empirical felt very jarring at first. I was like, oh, am I not doing my due diligence here? Am I not being thoughtful enough? Like, shouldn't I be like thinking through all of this in a ton of rigor? But actually, you gotta you gotta try stuff and learn as much as possible. And what that means is the thinking you need to do is being as pointed as possible about what your core hypothesis is. And that hypothesis definition is the most important thing. Like what is actually, to use the Shashir Rahal trophy phrase, like the eigenquestion, what is like that specific most important thing to test? And everything else, like any other grand strategy concocted is not relevant.

• 9:03Lenny Rachitsky?

  I'd love to hear more about that because that's really interesting as almost like here's the thing of the PM role that is not changing. So much is changing. The world is changing. But like, there's still this piece that is even more important. Speak more to that of what specifically that you think people need to focus more on.

• 9:19Speaker 00

  Yeah, there were so many, there's so many trappings around the PM role of like, you know, running like execution on time and and writing all these specific docs and presentations, et cetera. But the core of it has always been about what is like the most essential question you need to ask about your product? Like, what is the thing that will determine whether your product works or doesn't work? How do you test that? How do you look at the results? And how do you feed that back into a loop of like refining your hypothesis and running it again? Like that, that truly has always been the PM job. And that involves, of course, like trying to understand users, trying to understand the market, trying to understand the actual technology you're building, pulling those three things together to make the most sharp hypothesis you can,

• 10:01Speaker 00

  and then making the test as fast and effective as possible. And I think that is not only not changed, but it's become the most important thing at the company to be able to do. Like EMs are like thinking this way. Engineers are thinking this way. Like data scientists are thinking this way. Designers are thinking this way. Like everyone has sort of moved to focus their efforts on this really, really important like problem definition and and testing loop. Like, what are we actually doing and how do we know if it's working thing? And from a PM standpoint, like it's great because PMs have always been really focused on trying to get that stuff right. That has always been the core of the job. And actually, many of the other just trappings of the job have like fallen away.

• 10:46Speaker 00

  And that remains like the key thing to get right every time.

• 10:50Lenny Rachitsky?

  You mentioned this idea of a loop. And there's a lot of talk these days, like Loops were so hot, I don't know, a few weeks ago on Twitter. And it feels like it continues to be a topic of discussion for knowledge work broadly. And the way I understand a loop, essentially, AI, here's what success looks like. Go off and build and figure it out and tell you this is what this you achieve success. How do you think about just this idea of loops expanding from just software engineering to product management to all knowledge work? Do you think that's going to be a thing?

• 11:22Speaker 00

  I do think that increasingly, the future of work will look more like steering than rowing. In the sense that there will be agents that you'll you'll be able to work with that do a lot of the rowing. And your role increasingly becomes steering the ship in the right direction and pointing it in the right direction. And to that point, I think that that steering might grow higher and higher and higher level. The steering used to be at the level of, I wrote this line of code, press tab to, oh, wait, now I'm directing something a little bit more comprehensive to maybe the goal level, maybe to like an even higher level. I think the steering will continue to maybe go up layers of abstraction. But ultimately, I think it's still a lot of person to be able to find like, which direction are we pointing this in?

• 12:07Speaker 00

  And given feedback and additional data, where do I want to take this thing next? Some of steering, I think, is about certainly like what the data tells you. But a lot of it is about making opinionated call. I think sometimes that we underrate like that power of like intuition or even sort of like positive like determinism of what we want the future to be like. Like picturing, hey, I would like the product to look this way, not because the converse is not an equally viable strategy, but because I would like the world to look like the direction that I would I'm pushing it in. And that, I think, will always remain a opinion, at least right now, that is required from a person.

• 12:50Speaker 00

  And so I think that loops are awesome, running like running agents in increasingly, increasingly larger loops where they're doing more and more of that rowing for you is great. But right now, like, you really still need to steer. And I think work will also look like steering with other people over a group of agents that you guys work with together. Bringing in other teammates into that, like, interaction between you and the agent where it's rowing and you're steering feels also incredibly valuable.

• 13:20Lenny Rachitsky?

  That's such an interesting way of describing it. There's also, like, there's two thoughts here that come up. One is if everybody has access to the same tools, the thing that will separate you is this is the is human, the person, basically. Otherwise, we're all just going to be building the same thing. You could use it, you could, everyone could be asking, how do we win? What do we do? And then the thing that almost unfair advantage almost is the human brain.

• 13:42Speaker 00

  Yeah, I think it reminds me a lot of fashion, actually, in some ways. Like, there are certainly functional clothes that everybody can wear and gets gets the job done. But so much about what you wear, at least, or how I think about what I wear, is about what statement I want to make about my individuality or what how I want to reflect to the rest of the world. And a lot of what makes that compelling is how it contrasts with other people's expression. Like, the shirt I make makes a statement only because it is maybe different than what everybody else is doing or different than some cohort of people are doing, or makes a statement about my group membership or something of that kind. And I think a lot of the products that we build feel similarly opinionated and artistic.

• 14:23Speaker 00

  Like, Patrick Halsey has this really nice statement, or maybe it's John Halsey, has this really nice statement about software, which is that software is not like real estate. You don't like put money in and get value out. It is a little bit more like filmmaking, where you can put a lot of money into a film, but that doesn't guarantee that the film is successful or good. There is some like auteur statement or is some opinionation and artistry that goes along with it. And I think that relies on you having something interesting to say or your team having something interesting to say about your product.

• 14:54Lenny Rachitsky?

  There's something Marty Kagan is big on, which is this idea that

• 14:59Lenny Rachitsky?

  when you have an idea for a product or a feature, rarely is that idea the thing that ends up being. There's this whole process you go through to kind of figure out what the hell actually it should be. And it feels like that's kind of what you're saying here is like, you need to go through that process as a human to understand what it really is and what people actually want. It's never going to be like, okay, got it, go build this thing, I got it from the beginning.

• 15:19Speaker 00

  Yeah, for sure, for sure. And that loop, those loops are moving faster and faster and faster. And so your ability to like form those intuitions, get the information you need to form those intuitions, and then use that with people and agents to put that into action is is the key.

• 15:36Lenny Rachitsky?

  I'm curious what you think the next shift will be in how we work just broadly as knowledge workers. It feels like not only do you have access to the most advanced tools that'll some people that other people don't get. Also, you work around the most AI-pilled, AI-forward people in the world. How are people working internally that you think will become kind of a more normal way? We all work using these AI tools in the next, I don't know, three to six months?

• 16:02Speaker 00

  Yeah, I think there's there's two aspects to this. One is continuing to work with agents at higher and higher levels of abstraction. So letting the agent do more and more for you independently, coming in, providing that steering, and then letting the agent continue to cook, like, let the agent cook and provide details at higher orders of abstraction feels like the way. People are increasingly thinking about agents that are persistent, that feel like teammates, that feel like coworkers, where you can work with them the way I might work with someone on my team, which is they do a whole bunch of work. I provide input and then they do work again. And we sync up at different cadences, look at each other's in-progress work and provide more and more feedback.

• 16:45Speaker 00

  It feels like that that coworker model is the way that things are certainly going. It feels like a much more natural interface for us to be able to work with agents. And we already see a lot of that internally as well. The second is that a lot of my work with agents thus far has been one-on-one. I work with my agent, maybe it spawns some subagents to get some tasks done, but it's me and my agent together. And that is potentially divorced from what my colleagues are doing with their agents. And so there was a time where everyone internally was just like sending their codex threads, screenshots of their codex threads to each other on Slack. And we're like, okay, well, I wanted to share with you how I got to this number.

• 17:28Speaker 00

  Here's how I got to this number. Here's a screenshot of of what I did. But that's also not quite the most natural way for someone to collaborate together. And so as more and more work gets done with our agents, shouldn't we be able to get work done with our agents together? And what is the most natural interface to make that happen? And those are some of the things that we're we're thinking about.

• 17:50Lenny Rachitsky?

  Chat is what I'm picturing. That makes so much sense. It's like, okay, here's Tara's agent, here's my agent, she did some work on some analysis. I'd be, hey, my agent, Lenny's agent, go check, make sure this is legit and connects to the way I think about the world.

• 18:03Speaker 00

  Ideally, work feels like a multiplayer game where all of us together are getting stuff done, steering our agents as our agents continue to take care of more and more of those like rowing tactical tasks.

• 18:14Lenny Rachitsky?

  It's interesting how it's just been this like slow progression of trust and

• 18:20Lenny Rachitsky?

  just like awareness that this can be how we work, just this like, okay, go work for longer, you can take on more. It's just like, you feel, there's been this talk of like the slow takeoff, the fast takeoff scenarios. And everyone is afraid of this fast AI takeoff where it's like way too smart and now we're in big trouble. It feels very much like we're in the slow takeoff scenario, which is good, where it's just like slowly iterating. It doesn't feel that slow, but in a sense, you know, we're not like to some 300 IQ AI, like, you know.

• 18:47Speaker 00

  I mean, the models are the models are incredibly smart, but I think a lot of the things that have enabled us to then work with our agents together or have the agents take care of higher and higher order abstraction things certainly are about the intelligence, their ability to perform long-running tasks and how long they can stay on tasks. But also, actually, there are very meat and potatoes tactical things that make this possible. Like, agents working locally are really convenient because they have access to all the data that's on your machine. To make an agent successful in the cloud, there is a ton of cloud infrastructure that you have to build to make that possible. And just like access to your systems, like, how can agents talk to all these third-party systems that have all of your data? Just like a colleague who you hire, who you like lock into a room, never give them access to like Google Docs and Slack

• 19:31Speaker 00

  and, I don't know, the company database would not be that useful to you. Similarly, like a cloud agent that is similarly isolated will will not be that effective. And so a huge part of making these agents useful and achieving some of these futures are are on the intelligence side, certainly. But a lot of it is also just really tactical, like data access, like cloud infrastructure and reliability pieces that feel yeah, they feel much more prosaic than some of the broader intelligence questions, but matter in some ways just as much for that effectiveness.

• 20:05Lenny Rachitsky?

  This touches on something else that has been coming up a bunch on this podcast, this word ambition.

• 20:11Lenny Rachitsky?

  I know you think a lot about this, too. It feels like not only are we able to be more ambitious because of these AI tools, we almost need to be more ambitious, which is not natural for a lot of people, because everybody can now do all these easy things really easily. Like, the easy stuff is super easy. The hard stuff is easy. And the thing that separates people now and companies now is just how ambitious they can be. Talk about what comes up when I talk about the need and the emergence of this need for ambition.

• 20:41Speaker 00

  Yeah, I think the people that we see who are most effective at using AI tools don't simply use it to automate rote tasks, but use it to expand the set of things that they are capable of doing. Like, back in the day, you know, before all this AI stuff, the unicorn person was someone who was a really thoughtful product sense person, who also happened to be an engineer, who may also have been a designer. That person was always the unicorn hire, because they were able to really flatten the layers of translation needed between all these functions and were able to build something or ideate something really quickly and easily themselves and get it up and running. And then we're able to work with a team and collaborate with a team on it.

• 21:26Speaker 00

  And I think the most compelling thing I found that certainly I try to be able to do with these tools and I've seen some of my most successful colleagues be able to do with these tools is really expand the set of things that are, quote unquote, within their range of possibilities so that they can start realizing more and more of what's in their head into the reality, the way that someone who was previously like jack of all trades was able to do. We kind of all have that superpower now, that I can spin up a set of designs on something and I can go build an initial prototype of it and I can figure out the right pricing model for it and model out all the scenarios. Like, really, the set of possibilities have widened dramatically. And actually, what that means in so many ways is that I have the ability to be,

• 22:12Speaker 00

  to that point earlier about film, be more of an auteur as I try to get something done and realize my vision maybe to higher fidelity. And that, to me, is part of what can elevate your ambitions while pursuing new ideas and new products. That because all of these things are now within reach, because this new set of capabilities is now within your reach to be able to try and access, you're not really limited. Your ambitions are no longer limited by what you're capable of executing yourself, what you're capable of communicating. It can be so much, so much wider. I think the hardest part about doing this is simply just expanding your thinking. Actually, the capabilities have expanded so dramatically. It is really expanding your thinking of what's possible in an unreasonably short timeframe.

• 22:58Speaker 00

  And to me, the best way of trying to do that is, Patrick Halsin has, on his website, patrickhalsin.com/fast, I think, which is all of these projects that were unreasonably ambitious, that were executed in a really, really short time period. And what, for me, is now remarkable about that list of projects is that they all existed before these tools made it possible for you to learn how to build something almost instantly or ask it with one question, hey, can you summarize this very complicated text or this very complicated book for me immediately? Or can I try to do all of these things that were previously impossible to me, but now I'm able to do? Like, can I spin up a, can you make for me like a CAD model of this idea that I might have? Really, capabilities that were truly beyond my reach are now in my reach.

• 23:41Speaker 00

  And so if those fast projects were possible before with the capabilities we used to have, shouldn't we just see an exponential increase of the number of those types of unreasonably quickly and effectively executed things with what AI has given us?

• 23:57Lenny Rachitsky?

  To your point, the hardest part is just remembering to even to try, just to be like, oh, yeah, well, let me see if Codex can do this for me. It's just like a new habit, a new thing we have to build in our brain.

• 24:08Speaker 00

  Tyler Cowen has this statement on his site, which is that most people underrate the impact of going to someone else and saying, hey, couldn't you, what is the more ambitious version of what you're doing? Or couldn't you try this faster? Or couldn't you try this at a 10x bigger scale? And in some ways, again, when I think of like, what do PMs do that is incredibly effective now? Or what can they do that is incredibly effective now? I think elevating others' ambitions or reminding them of what's possible here is a huge part of the product management role. Like, when folks say, hey, I think we can get this done in this way or we can get this done by this timeline or maybe this is the first version of it.

• 24:45Speaker 00

  Part of your job now is to elevate everyone's ambitions and say, actually, isn't the possibility ceiling meaningfully higher? Like, shouldn't we be more ambitious about what we're attempting here? Or like, couldn't we try this faster? And I think that's a, yeah, it's a great place to be. It's a great place to be in terms of what you can build, what's possible, and in terms of, yeah, how exciting the job becomes.

• 25:08Lenny Rachitsky?

  That is so interesting. I remember Nick Turley was on the podcast, who maybe had the role before you. I think he's working at enterprise stuff now. He had this meme internally, is this maximally accelerated?

• 25:20Speaker 00

  Yes.

• 25:20Lenny Rachitsky?

  There's like an emoji, I think, inside the Slack. Is this maximally accelerated?

• 25:24Speaker 00

  Is this maximally accelerated is totally an OpenAI meme. The other OpenAI meme that Andrew Ambrosino and I love to ask the team is, like, are you mainlining it yet? Which is like, are you using this product all day, every day to get your thing done? And I think that in combination with, are we being as ambitious as possible? Which is about the scope and the scale of what you're trying to do. Is this maximally accelerated? Are we moving as fast as possible on it? And then, are you mainlining it yet? Are you using it? And are you bringing all your taste to bear on whether this thing works and is something that people really want and tightening that feedback loop as much as possible? Those, to me, are like the three memes of product development that we just have to spread as much as possible now.

• 26:08Lenny Rachitsky?

  I love that. That's like the new DocFeeding. Instead of DocFeeding, you gotta mainline it.

• 26:13Speaker 00

  Yeah, exactly.

• 26:15Lenny Rachitsky?

  And that shows so deeply in the tweets. This is mostly how I see your team communicate of just like how obsessed they are with the product and are just constantly asking, what can we do better? What's bugging you now? Here's the thing we're building. It's like, it's very clear how, to your point earlier, that everyone is just the founder of their product. And it's very clear how they act as an external observer. Are there either memes internally? Those are so interesting. Any others?

• 26:44Speaker 00

  Yeah, I'm trying to think of those other good cultural memes. Certainly, a really important one is feeling the AGI or just being conscious of AGI coming. There are so many outcomes for what it could look like or how one thinks about it. But a huge part of what puts most people at this company is believing in that mission of AGI being beneficial and trying to do whatever it takes to make that possible, both realization of AGI and ensuring that it is beneficial for humanity. And in building products, another just constant refrain I have to keep in the back of my mind is, are we building for where the models are going to be in two to three months?

• 27:27Speaker 00

  You fail if you build for where the models are now. You fail if you build for where you think the models will be in a year. Like, both outcomes are equally wrong. And I'm sure many people have talked about this, but both outcomes are really equally wrong. If you're too early, you're wrong. If you built something that was overly focused on a past model's capabilities, you're entirely wrong. The only way to build is two to three months. And having this meme of, like, models are going to get way better. I need to think about the model capability as the center of this product. I need to get out of the way of the model in terms of the product constructs that I create. How do I ensure that this is right for the model in two to three months' time?

• 28:05Lenny Rachitsky?

  How do you know what two or three months is like? It's like a challenging understanding, especially while we're on this exponential. Is it just a gut feeling? Is there anything, the researchers give you a sense? How does that work?

• 28:17Speaker 00

  Yeah, certainly communicating really tightly with research on where they think things are going is incredibly important. Like, these things aren't entirely like a black box in that you kind of know, hey, we're focused on these particular things. Like, we would like models be better at coding in these specific ways or better at writing in these specific ways. So we certainly have focused efforts on making the model better at specific capabilities. And so knowing where that is and ensuring that product development is as tied as possible to what research has as its agenda and its roadmap is really important.

• 28:54Lenny Rachitsky?

  A quote that I'll never forget is when Kevin Weil was on the podcast. He was Chief Product Officer at that time. He said that this is the worst that models will ever be. And it sounds so simple, but it's just like, it's hard to just wrap your head around that, that this is the worst there will ever be. Like, it's such a cliche almost now to say that, but it's true. It's absurd. This is like.

• 29:16Speaker 00

  Yeah, it's absurd. It's truly absurd.

• 29:20Lenny Rachitsky?

  Oh, man. Okay, I want to talk about ChatGPT, the app briefly. Okay, so I have it open right now.

• 29:28Speaker 00

  Yes.

• 29:29Lenny Rachitsky?

  Okay, so here's what I see in it. ChatGPT, and then there's a dropdown, and there's ChatGPT and Codex. And then there's this toggle, Chat and Work.

• 29:39Lenny Rachitsky?

  Tara, what is going on? What are all these things? Help us understand what each of these things are for. And where does this, where do you think this goes? Is it going to stay like this? Is there like a next step that you're imagining already?

• 29:50Speaker 00

  Our North Star here is that users do not need to make decisions between, picking between all these different options. Ideally, there is no, there is no toggle here. That you go to the box, you type in your task. Like, I would like to build a really awesome app that,

• 30:06Speaker 00

  I don't know, helps my podcast guests like do research before episodes or something like that. And it will, it will just pick the right harness. It'll pick the right model for you to be able to get that thing done. Ideally, the, the choice here is like not on our users to have to pick between all these different concepts and understand not only what are they trying to do, but understand the limitations and capabilities of our products. So that is certainly where we want to go. In the, in the near term, picking between ChatGPT and Codex is really a choice for, are you, do you want to stay in sort of like more development oriented UI? Or do you want to have the same power and capabilities in the ChatGPT mode? And so if you're a Codex user, keep using Codex.

• 30:51Speaker 00

  You're not missing out on anything, like continue using it as much as possible. But if you're a ChatGPT user who is like, what are these new agentic capabilities? You should probably be in ChatGPT mode. And then when you're in ChatGPT, if you want to have conversations, if you want to search, that's where Chat Mode is the right thing. It's the, you know, same Chat Mode you know and love with better and better models and newer and newer capabilities every time. But in Work Mode, that's where, under the covers, this is Codex. We've removed some of like the coding UI. Like, you're not going to see a work tree pop up all of a sudden in, in Work Mode, but it is the same power to get things done, to, for example, generate like a really complex financial model. That's all possible in Work Mode.

• 31:36Speaker 00

  And we see people, especially, I mentioned our corporate finance team, use Work Mode to do incredible, incredible things that were previously either manual or required deep expertise from one person on the team, become things that the whole team can be able to execute or just elevate the ambitions of everyone on the team in terms of timeline or capabilities or frontier of what they can get done.

• 31:58Lenny Rachitsky?

  Okay, that's really helpful. So there's kind of like these three modes currently. There's like the engineering mode, the chat mode, and then the do knowledge work mode. And the knowledge work mode, it's actually Codex doing all that work, but people may not know what Codex is, maybe not, may be afraid of it. Is there anything in that Work Mode that's not just Codex? Because that's actually really interesting. Is it like, is there like additional harness tweaks to make it feel a little different? Or is it just the same thing with a little different UI?

• 32:23Speaker 00

  It's, it's really at the UI level. So Work Mode and Codex Mode, if you go to Codex and ask it to generate an amazing financial model to price your product or something like that, or like, tell me, predict my revenue for the next six months or something like that. Codex will do as good a job as Work Mode. It's like really about, whilst it's doing so, what kind of UI do you want to see in the chain of thought? What kind of technical detail do you want exposed to you? The, it's like incredible, it's similarly powerful. And so Codex users aren't missing out on anything by not switching modes. In fact, we do not want them to like stay in Codex and do all the stuff you want to do in Codex. And we will show you the appropriate UI based on the things you asked for. Truly, our North Star is to like merge all these things so that users don't have to make any of these decisions.

• 33:07Speaker 00

  The separation is really more about how can we meet people where they are as much as possible in terms of the products that they use, in terms of their familiarity with concepts, and make sure that we are enabling everyone to take advantage of working with agents, which has transformed entirely the way every single developer works. We should do the same thing with Knowledge Work.

• 33:29Lenny Rachitsky?

  It makes sense. There's this like, because things move so fast, like it would, I imagine somebody's like, let's try Codex. This is going to be awesome. And then it takes off and there's 10 million monthly active users. And then they're like, wait, what are we doing here? We got ChatGPT, we got Codex, how do we? So it makes sense why these things, you know, like it's not going to feel obvious and perfect for a while, because you have to kind of adjust as things work and things don't work. And there's these kind of transition periods of like, okay, cool. Now let's get people moving towards this vision of the super app, let's say. Okay. I imagine one of the hardest parts of your job is balancing this 100 billion MAU product, ChatGPT, maybe the most successful consumer product in history,

• 34:14Lenny Rachitsky?

  with Codex, which is this new thing and other new things that you guys want to try. How do you think about that? Just, I don't know, just balancing these very innovative, fast-moving teams and products with this like, okay, there's a billion people using this, we can't change this dramatically?

• 34:30Speaker 00

  Yeah, I think one of the most interesting things here is that we, we, one of the goals of launching Work in ChatGPT Web and launching it in the desktop app and bringing these things together was to look at those billion people who are using ChatGPT and bring them more and more of the agent's power. Like, if you think about the first era of AI products as chat, the second era of these products is clearly working with agents and, you know, primarily has been coding agents. We'd like to bring it to more, more domains, certainly, like Knowledge Work. And that is part of the goal of giving all these billion chat users the power of work.

• 35:13Speaker 00

  Certainly, the product challenge that it, that's on us is how do we not only bring it to them, but make it natural and easy to adopt? Make it not a decision they have to explicitly make? We can just help them do the right thing. How do we take, decomplexify it? So they don't need to think about things like harnesses, which feel like crazy concepts for a billion consumers to understand. So that, that is primarily the, the challenge. And then, of course, like that third era that, that might come soon is how do you work with a like persistent coworker who is able to get things done with you, maybe collaboratively with other people? And so part of this challenge in the near term is

• 35:54Speaker 00

  we're introducing agents to a billion people who may not have experienced them yet. How do we do so in the easiest, most natural and most usable way possible? Certainly, there's a lot more for us to do to, to make that happen. But part of this is also a lesson I've had, maybe contrasting like pre-AI era or past product experience with this one, which is at previous companies, like Polish was king. Getting every UI interaction or getting every little thing completely right was way more important than shipping something early because time didn't make as much of a difference in terms of the outcome. And so as such, like if every corner wasn't like perfectly polished

• 36:38Speaker 00

  and everything was, wasn't exactly correct, you might as well not ship it. But I think what's been really compelling and interesting about this era and this product experience has been getting the product in the hands of users when you have so much conviction that, hey, it's transformative, like is way better than perfect. And that urgency and that introduction of that product is, is so important. So we have a lot to do to make it more usable and easier for chat users. Certainly, especially for folks who are not maybe even using it for productivity, but using it for like consumer tasks. But yeah, done is better than perfect. And we have so much more to do.

• 37:20Lenny Rachitsky?

  Yeah, I remember when this app first launched, there was a lot of comments about the confusion and seeing how quickly the team iterated in response to the feedback is exactly what I'm hearing here is, get it out, figure out what the hell's, what's not working, how people are using it, iterate quickly. It feels like that's the, the model now.

• 37:35Speaker 00

  And of course, there are things that you can continue to iterate and get that feedback prior to launching. And there's a lot that we can and should always do better. But iterating as quickly as possible and listening to the right signals is regardless of whether that's pre-launch, post-launch, ideally pre-launch, is, is the, is the key thing.

• 37:55Lenny Rachitsky?

  This episode is brought to you by Mercury, radically different banking now with Spend. I've been a Mercury customer for so many years now. I switched all my business banking to Mercury and honestly, I could not be happier. It's what online banking feels like when it's built by product people, not by bankers. And now with Spend, you can give your team individual cards, set spending limits per person or per team, and have expense receipts automatically pulled in from Gmail or over text. You can even give your AI agents their own cards with their own limits and policies. Most founders start out the same way. One card used by everybody at the company. It works until it stops working. Someone goes over, a receipt disappears. You spend two days trying to figure out who spent what and why.

• 38:40Lenny Rachitsky?

  Spend is expense management built directly into Mercury. All your team's cards, budgets, and reimbursements all live in the same place as your business banking. No chasing, no manual reviews, no end of month scramble. The result is a team that can move fast and a founder who is no longer the bottleneck. Learn more and get signed up at mercury.com. Mercury is a fintech company, not an FDIC insured bank. Banking services provided by Choice Financial Group and Callum N A Members FDIC. The IO card is issued by Patriot Bank, N A Member FDIC pursuant to a license from Mastercard International Incorporated. Something I've noticed on Twitter is there's definitely been this vibe shift from Claude Code to Codex in the past few months. It used to be everyone was Claude Code this, Claude Code that.

• 39:25Lenny Rachitsky?

  More recently, it just feels like people are leaning now towards Codex, at least on Twitter, which is a bubble, but it's where a lot of tech people are. I'm curious what's shifted internally in the past, I don't know, three to six months, other than Tara joining and shaping up the ship. Is there anything that you can share that's just like, okay, we figured this thing out, we shifted this, we cut this thing? What helped shift the vibes and help Codex become as successful as it is becoming?

• 39:53Speaker 00

  You know, I think there's like this phrase, which is, before enlightenment, carry wood, or carry water, chop wood. Post-enlightenment, carry water, chop wood, sort of thing. And actually, with the Codex app, the team who initially got it up and running and were working on it, were super, again, user-focused, tight iteration loop, really dog-footed the thing, like, mainlined the app as much as possible to get everything right. Folks started to realize that was happening externally and on Twitter, and users started to really notice. But the team was always really focused on users, really focused on that iteration.

• 40:35Speaker 00

  And it was merely the, to some extent, like, the market catching up. That was the change. And that process has not changed internally. Everyone still constantly uses the app. Everyone who's building it, obviously, is a developer, using it for development, and is constantly fixing not only their own problems, but trying to listen to other people in the company's problems and user problems. Actually, what's sort of remarkable is that the mode of operating hasn't changed. It's always been the same thing I had mentioned earlier, like, are we elevating our ambitions sufficiently? Are we maximally accelerating progress? And are we mainlining it as much as possible?

• 41:14Speaker 00

  And I think it's great that users and folks on Twitter have noticed, but that operation, that full credit to the team, that hasn't changed.

• 41:24Lenny Rachitsky?

  What's really interesting about this answer is the very human part of it. It's you, it's Andrew, it's Tebow, it's the team, just like, being obsessed with the customer, the product. And it's not like AI was the answer, it's the humans that made the difference.

• 41:39Speaker 00

  Yeah, I'll give, the team deserves, like, full credit here. Everyone on the team is incredibly thoughtful and independent, and to the point of, like, there are many founders at OpenAI, like, almost everyone on that team, like, the desktop team especially, like, acts like founders and cares about every piece and every detail. And when they notice an area that should be better, they go build it very independently and get the thing up and running. And if it doesn't test well internally, like, people aren't using it, if people don't find it useful, they'll iterate on it, and then finally, like, ship it externally. But that loop is, full credit to, like, people on the team and individuals for making that happen.

• 42:20Lenny Rachitsky?

  Something you touched on is this idea of roles overlapping, this idea of, like, you know, engineers are doing PME work, you're doing, probably, shipping prototypes and building, maybe shipping to production, I don't know. Just, it feels like that also creates a lot of challenges. I hear from a lot of people, like, what is my job now as a designer? What am I responsible for? What am I not responsible for? As a marketer, what am I doing? Is that something you notice? Is that something that you're dealing with? Just any thoughts along those lines?

• 42:48Speaker 00

  I think the thing I've always liked the most about working at startups, and sometimes I've started at a startup that accidentally grew into a large company, but largely primarily working at startups, is that there are very few boundaries around your role, that, like, everything and nothing is your responsibility, ultimately, you're accountable for success. Actually, like, Stripe was very, very much this way, where there are no boundaries around what a engineer could do versus a product manager could do versus a designer could do, everyone could do anything. And so, actually, it kind of feels like, I've always really loved that mentality, and now finally, capability is catching up to that. But the thing I really care about is that someone needs to look after the, or have core

• 43:33Speaker 00

  accountability for, is this product being used by users? Is it something that people want? Is it high-quality? Is it effective? And whether that person is, like, an engineer or a designer or a PM or whomever, like, someone is the DRI. And then, whatever work needs to be done to make that possible, you know, certainly, people can pick it up based on their affinity, based on their capability. But I like a team that doesn't really mind what the boundaries are between individual roles, but everyone's just sort of focused on making the outcome happen. The converse of this is I also really love, like, the craft aspects of, like, being a PM. Like, there are so many aspects to PM craft that I know folks like Shreyas or maybe Murray

• 44:18Speaker 00

  Kagan or Shashir, like, all these people have really espoused that I think are wonderful. And sometimes, maybe some of these questions are, come from, I so love the craft of my domain by taking this more fluid approach to teamwork and collaboration to get something done. Do I lose out on getting better and polishing my craft? And I truly don't have an answer for that question. I think it's like something we're all experiencing together, which is, some pieces of our craft are actually getting abstracted by models being able to do it really effectively, maybe better than individuals can. And your craft moves from, you know, being able to do that very specific task you did

• 44:58Speaker 00

  in the past, to now applying it to some other part of the product or the discipline. But, yeah, that is still a question I'm thinking about, which is, how do I balance my desire to be part of a team and use these tools and feel so compelled by how effective one can be now with all these products, with my love of, like, the, yeah, it's really fun, handwriting code for an engineer all the time, and one doesn't really do that anymore.

• 45:28Lenny Rachitsky?

  Yeah, that's where I was gonna go. It's just, like, unbelievable how different the engineer role is now.

• 45:34Speaker 00

  Yeah.

• 45:35Lenny Rachitsky?

  It's like, you used to write code all day, that was your job, and that is no longer your job.

• 45:39Speaker 00

  Yeah.

• 45:40Lenny Rachitsky?

  And that happened so quickly.

• 45:41Speaker 00

  I see people mourn, like, the flow state of writing code manually, yourself, versus now, what one does. But I think it is a, yeah, it's a tough transition.

• 45:54Lenny Rachitsky?

  Yeah. And, you know, some people love it, some people don't. And that's a whole other topic. Kind of along those lines, something I like to ask people at the frontier of AIs, where do you think human brains will continue to be valuable in the future? It's impossible to predict long-term, will we need humans, hopefully, but I'd say, I don't know, next couple of years, just like, where do you think human brains will continue to be most valuable?

• 46:18Speaker 00

  I think humans will continue to be the most valuable as a, certainly as a, like, an entity of accountability. So who ultimately owns the outcome here? In some ways, you can think of your agent that you're working with as, like, your report. Ultimately, who owns? Like, what was the end product? Was it high-quality? Was it the thing that you wanted it to do and say? Like, that will certainly remain a person, at least for now, and especially in industries and places that are highly regulated or require, like, a direct human interface, like, that makes a ton of sense to me. I think the human brain is also really valuable for expression.

• 47:00Speaker 00

  I had mentioned earlier that analogy of, software is not like real estate, it is more like a film where you could put money and a great film does not come out, like, the greatest films are not the ones with the biggest budgets. And given that there's a certain, there's a certain artistry and opinionation and expression in building software, where you feel like there is some authorship by a person or a group of people, and that part remains, to me, so human. Like, what you choose to build and how it feels, feels like such a human question.

• 47:34Speaker 00

  I also think the human brain continues to be valuable in, like, how we care for each other and relate to one another. That piece of my work has remained so human and remained, has actually become more important than ever. The part where you talk to other people on your team and collectively figure out how you can be enthusiastic about a area, how you learn and work together, how you elevate each other's ambitions, all of that feels and remains such a human thing to do. Yeah, I think the human brain will continue to be so valuable in that regard. That said, I, you know, can't predict what'll happen with the models, but those pieces feel to me to be incredibly, incredibly human.

• 48:18Lenny Rachitsky?

  I love that answer. There's this idea that you talked about, this idea of the, this overhang of what AI is capable of and what we're actually doing with it. People are always, like, it feels like one of the biggest gaps is like, okay, what should I do with it? I'm curious, what are some ways that you use AI in your work? That may inspire people like, oh, wow, I didn't think about using it that. Like, there's kind of two buckets here. One is just like, what's like the most? How your PM job has changed most thanks to AI that you're just like, okay, now I use AI for this stuff. And then what's like, is there any like super interesting creative uses of AI recently that you're like, oh, yeah, I should try this?

• 48:55Speaker 00

  One of the most exciting ways that I use AI in work is actually build sites all the time now. I don't know if you've tried building sites in.

• 49:05Lenny Rachitsky?

  I haven't. Talk about sites.

• 49:06Speaker 00

  Sites is a really fun, amazing product. You can basically build a site, certainly in work as a presentational artifact. But I also build sites for literally anything. I built a site for the team as like a, as a game. Where we all played a game together using a site because sites have a database. You can build a site. I actually built a site because I went on a backpacking trip recently. I built a site of the route that like tracked the elevation of everywhere we were going. Everyone on our, our trip like inputted all their food. It was like super fast and effective. Sites kind of realized the dream of like malleable personal software that Alan Kay, you know, flagged in the, in the sixties of like the true personal computer is one that has personal software.

• 49:48Speaker 00

  In some ways, sites are like the tangible way to make that possible. We'd all once dreamed of like making personal software and certainly people with tools like Notion, et cetera, try with all these blocks to configure what that could be. But with a site, it is literally a prompt. I literally with a prompt say like, build me this exact tool that I need to get this thing done and it just does it. They're shareable. They can use like an auto update. You can use like internal data to build like a dashboard, for example, with lots of metrics. And rather than like painstakingly laboring over some sort of like slide deck. A site is just a way more dynamic surface for presentation.

• 50:30Lenny Rachitsky?

  How do you use a site? Do you have to do anything special? You tell it, make create a site?

• 50:32Speaker 00

  In Codex, be like, create a site that is a, I don't know, is a mafia game for my team and it will just do it.

• 50:40Lenny Rachitsky?

  And like, like I'm thinking capital S site, but it doesn't matter. I imagine it just knows what sites are. So it's, yeah, because it used to be, here's a, here's some source code. Go figure out where to deploy it.

• 50:50Speaker 00

  Yeah.

• 50:50Lenny Rachitsky?

  And what you're saying here is it just hosts it for you and.

• 50:53Speaker 00

  Hosts it for you. You can choose whether it's public. You can choose whether it's with your team or choose whether it's private to you. They're great. They've, the easy reach of building a site all the time has changed. What my day to day looks like, which often in, in previous worlds, used to look like creating lots of artifacts, like docs and sheets and whatever it might be. Now I just make sites all the time.

• 51:16Lenny Rachitsky?

  And you could do that through, I imagine, work or can you do it through, through all the surfaces, Codex, Work, ChatGPT Chat?

• 51:22Speaker 00

  You can do it through Codex. You can do it in the web. You can do it on mobile. You can do it anywhere.

• 51:27Lenny Rachitsky?

  I just kicked off a create a site about Tara Seshan.

• 51:30Speaker 00

  Great.

• 51:31Lenny Rachitsky?

  Is that how you pronounce your last name, by the way?

• 51:34Speaker 00

  Tara Seshan, like station.

• 51:36Lenny Rachitsky?

  Station. Okay, cool. Okay, cool.

• 51:40Lenny Rachitsky?

  Sites. Okay. Any other quick tips? While we're on this topic, for people, because that was a great tip, because I don't think a lot of people know about sites. So it's very useful.

• 51:47Speaker 00

  Yeah, sites are awesome. The other thing I really love is using visualize in Codex. Have you used slash visualize?

• 51:53Lenny Rachitsky?

  No.

• 51:54Speaker 00

  Oh, slash visualize is incredibly exciting. Ask, you can just do slash visualize, visualize my ChatGPT usage until now or something like that. And it will pull in like all the things that you've done and create like an amazing visualization for it. The number of times that I've been thinking about, how do I not only pull in a bunch of charts and data, but present them in a way that is understandable and useful for the story I'm trying to tell has been infinite. And visualize makes that incredibly simple. It is like surprisingly delightful to use visualize.

• 52:25Lenny Rachitsky?

  It's just like, it's just, these are such good examples of there's so much power here. We don't even know about or understand. And that's the challenge you have here. Help us.

• 52:33Speaker 00

  For sure, for sure.

• 52:34Lenny Rachitsky?

  Help us know all these things. That's why podcasts like this are also useful. Can't put it all in the product. I'm going to go in a totally different direction. I want to talk about writing. I asked Brie Wolfson, who knows you well, what to ask you. Funny enough, she suggested questions for the previous podcast conversation I did with Adam, Adam Ward from cursor. So she said, okay, you should ask her about writing slash thinking. A Tara brief is iconic.

• 53:00Lenny Rachitsky?

  Help us understand just what makes your writing, your briefs iconic? And any tips that might be helpful for people that are maybe trying to get better at writing and writing documents?

• 53:12Speaker 00

  I really strongly believe that I do two types of writing at work. One is writing as thinking and the other is writing as reporting. Writing as thinking is me writing a, like a brief about why we should build a certain product or why we should take a certain strategy or why, like maybe a spicy take. But writing is reporting is things like, oh, I'm summarizing the status of what our team has been up to this week and I'm sending over a report about it. Or this is our plan for this particular launch or announcement or something like that. Writing is reporting, I happily automate or I use, I use the models all the time to make that as, as simple as it can be. But writing is thinking is something I never will automate.

• 53:54Speaker 00

  I really strongly believe that the, at least for me, the act of going through and outlining something, turning it into some level of prose, cutting it and editing it. Continuing to iterate on it is one of the most important steps for me to get my ideas in line. I think most people actually

• 54:16Speaker 00

  will paint with a really broad brush. Like I will never use them, use the models for writing or I always use the models for writing. And actually to me, like that brought, both those broad brushes are wrong. I think you should use the models as much as possible for writing as reporting. And in as much as you think with writing, as I really do, and I think a lot of people do, you should not use it. You shouldn't replace your thinking with it. But my briefs in the past, because I write so much as a way of thinking, is that I will write a, I will like go into a whole write a brief for a new idea or a, or a product. Spend a ton of time refining that particular idea. Shop it around with people and have them attack the ideas in it as much as possible and poke holes.

• 55:01Speaker 00

  Make it stronger and then take it to the next person and do the same thing. And so at Stripe, this is something I did many, many, many, many times over. Whether that was like to kick off a new product area or to suggest a big change in direction or to analyze a problem and suggest like a path forward. And Stripe is incredibly oriented as a writing culture. And there are many people like Jeff Weinstein, who are also very into writing and sharing briefs at Stripe. Stripe is one of the few places where like a brief will go viral inside the company. And so writing is thinking there is really prized and that's where I did like the majority of, of that writing work.

• 55:44Speaker 00

  At OpenAI, I think I still write as thinking all the time.

• 55:51Speaker 00

  But the shareable artifact here is not really a long doc or a sort of proof of work in that way. Partially because times have changed and a long doc is not a signal that you thought through something because you can easily produce a long doc. That indicates that you haven't. And so actually the, the point, maybe one of the biggest changes I've experienced personally in my day to day, which has been a big, maybe jarring change. Is that I used to think in a document and then do some translation of that into a presentational artifact. And that would be my indication that I had thought through a problem and this is what we're going to do and the team moves in that direction. And now I am way more on mocks, not docs or prototypes, not docs.

• 56:37Speaker 00

  And if I have something that people can try and interact with, or even better, I have like results. Where we tried this, we ran an A B, here's like the results. This is why I think we should like go in this direction. That is a way better communication tool than like the, the doc itself. And so I still write hundreds of docs all the time, but I do it for me. And I no longer do it for other people, really. Like that no longer is the best way to, to talk and communicate. That is probably the biggest change I've experienced personally in this era versus the previous era.

• 57:10Lenny Rachitsky?

  That is so interesting. I really liked your tip of getting tons of feedback on a doc. Like, you know, it sounds obvious, but you know, you can get to an iconic doc slash brief by just cheating almost and getting lots of feedback on it as you're iterating.

• 57:24Speaker 00

  Yes.

• 57:25Lenny Rachitsky?

  To make it stronger and stronger and stronger versus like, cool, here it is first time and it's really going to be amazing.

• 57:29Speaker 00

  I previously had a manager who told me that the right thing to always do is write a doc to 70% completion. And then take it to the people that you need buy in from and get it from 70% to 100%. And that still is like a thing that I, I do all the time. Because very few great people want to interact with like a perfectly polished, finished idea, like a perfectly polished idea. Their new ideas just like bounce off of it versus something that has more crags and more rough edges that they too can polish with you together. And I think that like bringing people into the process that way, where like a doc is like an underlying artifact for that is one of the best ways to collaborate that I found.

• 58:08Lenny Rachitsky?

  How do you think about AI brain rot and starting to over rely on AI? That's just a challenge everybody's going to have. Why not use this magic to help look at something? And then we start to lose our ability to write, read long documents. Is there anything you do that you are trying to avoid that?

• 58:28Speaker 00

  Yeah, I think this writing is thinking discipline is one of the main pieces that I employ in my day to day to make sure I'm not overly atrophying my, my thinking abilities. I think I will, again, outsource all writing is reporting as much as possible to the model, but writing is thinking I have to do myself. And I have this like personal belief that if I'm going to make someone read my document, I have to at least read it first that number of times. Or I think about this in meetings too, that if I'm going to call a meeting with, with a set of people, I need to have prepped the collective amount of time that people are going to spend in that meeting before the meeting.

• 59:08Speaker 00

  And so when it comes to like keeping my thinking sharp, like I do that writing for the document myself first and make sure I've invested. Like the collective amount of time I expect people to read it, at least in writing it and producing it. And I don't really rely on the model either for polishing my prose, which I don't think it, it really, it really does, or. Especially not in like generating the the first version. But I do, I do, of course, have the model help me a lot when it's like summarization or like translation of content from one format to the other all the time.

• 59:42Lenny Rachitsky?

  So what I'm hearing is, uh, write the idea, the brief, the plan yourself as a human. Write it yourself. Don't start with AI. Don't, and it's, and even don't use it to improve on the writing. Just keep that all human.

• 59:56Speaker 00

  Yeah, at least, at least for me, I start myself and I end myself. I might use AI in the middle to research specific elements or drop in some data or go pull some data or

• 1:00:07Lenny Rachitsky?

  Or push back on some ideas.

• 1:00:08Speaker 00

  Yeah, push back on some ideas, but start yourself and yourself with a piece of writing and that doesn't deteriorate your thinking.

• 1:00:16Lenny Rachitsky?

  Okay, one last question I want to ask about Sutter Hill. You had this very unusual career step. You went to here, PM, PM, founder person, and then just like, okay, EIR at Sutter Hill Ventures, which is a iconic VC. People can look it up. A lot of amazing companies came out of Sutter Hill. It was, it has a very unique way of approaching founding where basically they incubate companies. Snowflake is an example.

• 1:00:41Lenny Rachitsky?

  What was that? What was that about? What'd you learn from that experience?

• 1:00:44Speaker 00

  Sutter Hill is an iconic firm and is intentionally a very illegible firm. Like, if you go to the Sutter Hill website, you will see nothing on the website. It is a firm that doesn't operate loudly. It tries to operate as under the radar as possible, as modestly as possible, yet is somehow responsible for some of the most iconic successes that Silicon Valley has seen. And they have this very unusual incubation model, which Mike Speiser, who is the, like, one of the amazing partners there, started and has rolled out success after success. I think the thing that was most iconic to me about Sutter Hill is that people look at finding

• 1:01:24Speaker 00

  product market fit as a dark art or building like a tens of billion dollar company as a dark art. Like, oh, it's luck. Oh, it's chance. Oh, it's all these like things that must come together. Yet Mike Speiser has done it multiple times. And so there is, there is like clearly a way to do it. There's clearly a roadmap for making that possible. There is like a set of things one can do to get this repeatedly. It's not just luck. It's not just a dark art. There is a, there is a playbook, as it were, and that playbook lives inside of the firm Sutter Hill. And they have figured out how to be right a lot in terms of like calling shots and making bets. And they've learned how to be right a lot in terms of the like daily compounding

• 1:02:08Speaker 00

  things that one does to create a successful company. Whether that's how you set up your enterprise sales team, how you position your product, how you like build the initial founding team. The recruiting at Sutter Hill is like an unparalleled excellent thing. They have a secret tool called reticle where they have a map of, you know, everyone in, that they've interacted with and the 10 best people that those people have interacted with. That helps them be so, so effective at this. So I went to Sutter Hill because in some way my career has been about how do I try to find product market fit as many times as possible? Whether that was as a founder or in starting new products at Stripe or in like joining a startup like Watershed. And so Sutter Hill is the place where they've figured out how to find product market fit

• 1:02:53Speaker 00

  on B two B products, and I wanted to learn what I could from them.

• 1:02:56Lenny Rachitsky?

  What'd you learn? What's one thing you took away from that experience other than they know how to do it?

• 1:03:00Speaker 00

  They, they definitely know how to do it. I think, um, one thing that was very surprising to me that I learned there is that product market fit is sure important, but actually I really underrated product marketing fit. The idea that the way you talk about the product and the way you market it can precede actually even building the product. It should probably come from some sort of bringing together of understanding the technology deeply and then understanding like the enterprise sales process. And then that product marketing fit, that narrative, that positioning is actually even before you build a product experience, the right thing to test. So you should go like pitch a hundred people, figure out how to refine that pitch as much as possible. Get the marketing narrative of why this thing is transformative right.

• 1:03:44Speaker 00

  And then and only then go commit the, okay, this is exactly the product shape. And Mike Speiser is like unbeatable at this art. Previously, I'd always kind of underrated PMM work. I was like, ah, it's whatever, like it's the glue between these functions. It's fine. And then I realized how transformative that work done excellently is to a company's outcome. And in fact, can be the element that makes a company successful.

• 1:04:11Lenny Rachitsky?

  Amazing. Uh, I so agree with that. Positioning, we talk a lot about that on this podcast. Okay, I'm going to show you what sites got created real quick. It was running while we were talking. Check this out. Look at this.

• 1:04:22Speaker 00

  Oh, man.

• 1:04:23Lenny Rachitsky?

  I was like, I was like, make it more awesome. And they made it more awesome. Multi-product. Beautiful. Look at this. This is like a legit design. Look, you got quotes, big conviction, small teams. Start with the buyer. How do you feel about this being your website, your new website?

• 1:04:40Speaker 00

  I do think of the picture of me at maybe 19 years old at the top is really funny. But yeah, otherwise I love, love the site. It's looking good. I think that was, that was my badge photo from Stripe.

• 1:04:53Lenny Rachitsky?

  Oh, wow. Amazing. Yeah, I love that it built, I already unshared it, but I love that it built the whole like little thing around your head. So cute.

• 1:05:02Lenny Rachitsky?

  Tara, is there anything else that you wanted to share? Anything else you want to touch on before we get to our very exciting lightning round?

• 1:05:08Speaker 00

  Yeah, one thing that we've been thinking about a lot in product building, especially with chat GPT work in this new era, is how knowledge work and coding are actually fundamentally different. And one of the surprising things we learned as a part of that is that coding is so output oriented that when you, um, ask it to do a coding task, you can verify whether it did the task correctly or well via tests. You can try it out and see if it works. Like, there is a way to validate it based on the output. But knowledge work is different in that I can't simply look at the deck in the end and see the numbers. Oh, it's like 90% success or whatever in the deck and actually believe that. I really need to think about the process and the inputs and the reasoning and how it went along the way.

• 1:05:53Speaker 00

  And so in terms of how that looks in the product, like a lot of work that we have done and have to continue to do is continue to adapt the product to knowledge work, which means way more focus on making chat GPT your collaborator, allowing you to see all the in-progress work, see its citations and inputs, help you go on the journey with the model to get to that end output, such that you know in the end, oh, wait, this thing is right, this thing is good, this thing is useful. And that shows up certainly in the UX of the product quite a bit, but also should show up in things like the reasoning and the chain of thought. Like, should I, should you see more citations along the way? For example, of how it got to that end state in that data.

• 1:06:36Speaker 00

  Is the surface of a thread, which is so suited to coding, the right place for you to see all of that for knowledge work as well. There's so many big, important product questions. And so as we think of, um, maybe bringing in human collaborators into your work, we also need to think about how we can make the model more of a collaborator with you as you get things done together.

• 1:06:58Lenny Rachitsky?

  That is such a good point. I'm imagining an exec meeting where you're trying to pitch the exec on here's what the plan is. Here's the, here's what I think we should be doing. So much of that is helping them see, here's the work I did to get there. Here's all the steps. And, and so it makes sense that you need the AI to show you that same sort of, uh, work that it did, the proof of work essentially versus engineering. We're like, okay, I don't need to know all of the little architectural decisions you made. Just what does it look like? Is it passing all the tests that we have? So that is a really good point, just how different those two models are. And also there's like the context. Does it have the context it needs to do the thing that you wanted to do? Does it know, does it, can it see your email? Can it see all your Notion docs?

• 1:07:43Lenny Rachitsky?

  Such a good point. So I see the challenge in your job. Make all this work as one product. Tricky, tricky.

• 1:07:51Lenny Rachitsky?

  Amazing. Anything else before we get to our very exciting lightning round?

• 1:07:54Speaker 00

  Yeah, let's jump into it.

• 1:07:55Lenny Rachitsky?

  With that, we've reached our very exciting lightning round. I've got five questions for you. Are you ready?

• 1:08:00Speaker 00

  Yes.

• 1:08:01Lenny Rachitsky?

  What are two or three books that you find yourself recommending most to other people?

• 1:08:06Speaker 00

  One book I really recommend to people is Barbarian Days by William Finnegan. I don't know if you've read it. It's about a life of a man who is a New Yorker reporter, but how he fell in love with surfing as his passion. The thing I took away from the book is that, uh, one can be deeply passionate and dedicated and have something be your life purpose without you being good at it. And it is about the art of like falling in love with surfing and his striving for excellence and perfection whilst knowing that he will like never reach it. It is such a compelling and transformative story for, for how I think one should continue to, to live our lives. I, I, I really, really love that book.

• 1:08:48Speaker 00

  Another book that I might recommend as a, as like a book that people should read.

• 1:08:56Speaker 00

  I really love Anna Karenina. I've been rereading the classics lately and I love Anna Karenina because it's like a book of layers. And I think that a huge part of what we're going to have to do in this new era is like transform ourselves or like take ourselves on a journey to do different things than what we were used to. And when I think about that book, I think about when I was 13 and I read it, I understood basically the plot. When I read it at like 17, I understood the European history dynamics and like the class warfare. And then when I read it at 30, I was like, oh, this is like a story about like a woman and humans. And it just reminds me of like growth and that it is possible to look at the same thing through multiple different lenses

• 1:09:39Speaker 00

  as you continue to grow, which I think is kind of the challenge that's ahead of all of us, ahead for all of us as we consider our careers as well.

• 1:09:46Lenny Rachitsky?

  It's interesting on both these, like I could connect to AI in the time we're living in now, too. I also recently read Anna Karenina.

• 1:09:54Speaker 00

  What did you think?

• 1:09:55Lenny Rachitsky?

  Earlier this year. Amazing. I've never read it before. I saw it on a book list of like, here's what the smartest people in the world have read. And it's like a whole list of books. And that was one that I hadn't read. So I got to read that. Yeah. It was amazing. Someone gave away the ending, which kind of made it less like surprising. I don't want to give anything away. No spoilers. And I also felt like it was very long. And but now I'm reading The Power Broker, which is like set the set the new precedent for a long. Been reading it for half my life at this point.

• 1:10:22Speaker 00

  I love the I love the Power Broker. Another thing I highly recommend to people is if if anyone follows the Substack, like Simon Hazel's Substack, where he does a slow read of important books. So he did one of War and Peace, and he's doing one of Wolf Hall, I think, or he did one of Wolf Hall, which is the Hilary Mantel book, like take it chapter by chapter. That's like the only way to read something like The Power Broker, or War and Peace, or even Anna Karenina. It's like chapter by chapter.

• 1:10:47Lenny Rachitsky?

  Speaking of that, there's someone, I forget who told me this, there's a 99% Visible Book Club breakdown of The Power Broker, where it's 13 episodes, an hour or two each, and they go through a couple of chapters of the book, one at a time, and talk about it. And they have special guests like P. Buttigieg and AOC and folks that lived in that area. And they talk about every, you know, the story. And it was so, it's so fun to read and listen to their analysis of it. And then they have Robert Caro come on a couple of times.

• 1:11:16Speaker 00

  Wow, that's amazing.

• 1:11:17Lenny Rachitsky?

  Yeah. Hot tip. Okay, we'll keep going with our very lightning round. Favorite recent movie or TV show you've really enjoyed, if you've had time to watch anything?

• 1:11:26Speaker 00

  Of course, I watched The Odyssey. I found it to be an incredible, incredible film. It is about AI as, or my hot take is that it's about AI, or Christopher Nolan's view on how AI transforms society, which I loved and I highly recommend watching The Odyssey. He is like the, he's just incredible director and has bridged artistry and commercial success in a way that I think no other modern director has like done. I also recently watched the film Rashomon, which is the Akira Kurosawa film that did, for the first time, did that technique of telling a story through multiple people's perspectives, where you never know what was true in the end. Like,

• 1:12:08Speaker 00

  that technique in film was pioneered by Kurosawa. And it reminds me what one can do under constraints. That film was made in like the 50s. It was black and white. They're like, you can, you know, there's a guy holding the camera, and yet it is so perfect. And it is such a tasteful, innovative, amazing example of creativity. And what I'm reminded of watching that film is like, I have 100 times the power and tools that he had making that film in my iPhone. And like, what's my excuse for not elevating my ambitions and making better stuff?

• 1:12:42Lenny Rachitsky?

  All comes back ambition. On The Odyssey, I'm still trying to get tickets. It's so hard. I slept on it and now it's like impossible for like a month. There's no seats anywhere.

• 1:12:53Speaker 00

  Kevin Kwok got us tickets at 10:00 PM at the Metreon earlier this week. It was so good.

• 1:12:58Lenny Rachitsky?

  Next time, call me. I'm in.

• 1:13:02Lenny Rachitsky?

  Oh, man, I have like bots running on it. I have a person working on it. I have a friend who are trying to find a seat.

• 1:13:07Speaker 00

  It's amazing. You're gonna love it. And I can't wait to hear what you think after you see it. If you agree with me that it is about AI and the collapse of morality.

• 1:13:14Lenny Rachitsky?

  Okay, no spoilers. Hopefully by the time this comes out, I have seen it. But if not, if anyone has hookups, please tell me. And I'm trying to do like the IMAX full power Metreon sort of thing. Yeah. Okay, next question. Favorite or interesting AI product that you've recently discovered? If ideally not OpenAI product, but you know, you can also go there if you want.

• 1:13:36Speaker 00

  Ooh. I mean, of course, my favorite AI product is ChatGPT and using cool sites and visualize stuff in Codex, which is amazing. But outside of OpenAI products, my favorite AI products are products that my friends make for me. Because now actually people can do that. I think that's so cool. I'm such a huge fan of like the cozy software movement where you like make software tools for like five of your friends and you guys use it together. And so I have a friend named Sebastian who made a really cool AI app that turns anything into a podcast and puts it in your, like a little podcast app for you. And he also made a really great private social network for our friends. And it's called GATS. It is exactly what I think

• 1:14:21Speaker 00

  the future should be, which is people should make software that exactly meets their and their friends' needs.

• 1:14:26Lenny Rachitsky?

  What does GATS stand for? Is that some inside joke?

• 1:14:28Speaker 00

  It is not, or at least if it is an inside joke, I don't know it. But it is the place that I, it's like private Twitter, maybe for like a group of, a small group of friends. And I I learned the most interesting things on that product.

• 1:14:42Lenny Rachitsky?

  It's like a WhatsApp, but not.

• 1:14:44Speaker 00

  Yes, exactly, exactly.

• 1:14:46Lenny Rachitsky?

  The podcast app is interesting, but I'm like, I feel like the version that I would love is it's actually like podcasts in your feed of podcasts. And then just new episodes get added of things you want to read or whatever.

• 1:14:56Speaker 00

  Yeah, that's what it does. It's a, it drops it in your Apple Podcast feed or whatever you want.

• 1:15:01Lenny Rachitsky?

  Amazing. I want this.

• 1:15:02Speaker 00

  It's great.

• 1:15:03Lenny Rachitsky?

  Help me, help me subscribe to this.

• 1:15:05Speaker 00

  For sure.

• 1:15:05Lenny Rachitsky?

  Okay, amazing. Okay, two more questions. Do you have a favorite life motto that you find yourself coming back to often in work or in life?

• 1:15:13Speaker 00

  Ooh, my life motto that I come back to all the time in work is actually Toni Morrison's Three Takes on Work. Let me like pull it up really quickly.

• 1:15:20Lenny Rachitsky?

  Amazing.

• 1:15:22Speaker 00

  Okay, it's four things. It's from her essay, The Work You Do, The Person You Are. The first one is, whatever the work is, do it well, not for the boss, but for yourself. The second is, you make the job, it doesn't make you. The third is, your real life is with your family. And the fourth is, you are not the work you do, you are the person that you are.

• 1:15:45Lenny Rachitsky?

  I got tingles. Wow, so good. And I think that's what you have pinned to your, your Twitter profile.

• 1:15:52Speaker 00

  Yes.

• 1:15:52Lenny Rachitsky?

  Because I remember seeing that. So cool. Okay. Maybe we'll show that on the screen as we're talking about that. I love that. I love that's a great way to remember something. Just stick it to the top of your Twitter, because every time I go to Twitter, oh, there it is again. Okay, final question. You were a Thiel fellow back in the day. Thiel fellow? Thiel or Thiel?

• 1:16:10Speaker 00

  Thiel.

• 1:16:11Lenny Rachitsky?

  Thiel, yeah. What an alumni group. Holy moly. Just like, so it's such a great idea and program. Any story from that time that might be fun to share, something that's like, oh, wow, that was crazy. I don't know, any other Thiel fellow that you're proud of, any other, what was the interview like? I don't know, anything along those lines?

• 1:16:30Speaker 00

  Yeah, I, the Thiel fellowship was an inflection point in my life. I wouldn't be where I am without it. It maybe to the point of like, there are key moments where you can tell people to elevate their ambitions and they do, and that changes them. Like, that was a moment where someone came to me and elevated my ambitions and said, no, you can do this. You don't have to, you know, take the path that you were on. And truly, I'm eternally grateful for for them being able to do that. One of the Thiel fellows that I get to work with all the time now is Ari Weinstein, who founded a company called Sky that was acquired by OpenAI. And prior to this, he founded, worked at Apple for a while because they acquired his previous company. Ari is just one of the most creative thinkers

• 1:17:12Speaker 00

  I've ever seen and is truly the expert on what are all the cool things you can do on a Mac. And so Ari leads a lot of our computer use stuff at OpenAI and he's like shipped a whole bunch of great things for for computer use. But yeah, his creativity and his like joy in what he does and his love of his craft really inspires me. And like Ari, Ari's a cool guy. But I'm trying to think, what is like a good story from that time that feels?

• 1:17:44Lenny Rachitsky?

  As you think about it, I'll explain the Thiel fellowship for people that don't know this, and correct me if I'm wrong. Basically, Peter Thiel's like, hey, people shouldn't go to college. Instead, they should just try building something that they want. And and you get $100,000 to not do college and instead just go follow your ambition. Is that roughly correct?

• 1:18:03Speaker 00

  Yeah, that is, that is exactly right. And you're with 19 other people at the time. It was like 20 people every year because it's 20 under 20. And

• 1:18:11Lenny Rachitsky?

  How many years did it go on for? Is it still?

• 1:18:13Speaker 00

  I think it's still going, but I think it was like constrained at the 20 number for like the first four or five years or something like that. Yeah, I think a really crazy thing that happened my year is that I was the second every year of the fellowship. They decided to make it all a documentary on CNBC. And so our whole, my pitch for the fellowship, getting up on stage and presenting the idea I was going to do, all of that is unfortunately live on YouTube. So if you really want to see me as a 19 year old doing something embarrassing, it's there. Of course, one of the most amazing and successful people who came out of that batch of the fellowship is Dylan Field, who is not only an incredible talent, but also

• 1:18:55Speaker 00

  like a very kind person. And yeah, feel very lucky to be able to work with those folks.

• 1:19:03Lenny Rachitsky?

  Amazing. Yeah. It's interesting that Dylan's like the guy I think everyone thinks of when they think of Thiel fellows.

• 1:19:07Speaker 00

  Yeah, yeah.

• 1:19:08Lenny Rachitsky?

  What a, what a brand. Okay, Tara, this was incredible. Is there anything you want to plug? Anything you want to point people to? And how can listeners be useful to you?

• 1:19:18Speaker 00

  Anything I want to plug and point people to, maybe they should use the ChatGPT desktop app. They should use ChatGPT in the web and try work. It's like, unfortunately, a little toggle, they can toggle over to it and try out work. Ask it to do some cool thing. Ask it to build a site about you, maybe to start, or ask it to make a little visualize block of your ChatGPT usage. It's a really cool way to start like experiencing the power of this stuff very intimately. And the list of use cases they can do from that, you know, are infinite. And I'm happy.

• 1:19:53Lenny Rachitsky?

  Here's a better idea. Here's a better idea. Ask it to build a site to tell you what you could do with work.

• 1:19:58Speaker 00

  Great. That will, that will work.

• 1:20:02Lenny Rachitsky?

  Solve all the problems. Okay. I interrupted you. I apologize. What else were you gonna add or say?

• 1:20:08Speaker 00

  Yeah, my main plug is, yeah, go down with the ChatGPT app, go use it on web, even more transformatively. Go try it on mobile, then take like a long subway ride or something like that, or a muni ride. And when you pop out after having no service, the thing is done for you. That's the part that feels super duper magical. You're not like wandering around with your laptop open the entire time. You've finally got these things running in the cloud doing real work.

• 1:20:31Lenny Rachitsky?

  Yeah, that last piece I was gonna bring up, but that's, I think, a really underappreciated element of the product today on mobile. And it's most, that's just a mobile only feature, the cloud?

• 1:20:42Speaker 00

  No, it's everywhere.

• 1:20:43Lenny Rachitsky?

  It's everywhere. Okay, so amazing. So on your mobile app, you can go to ChatGPT, toggle work, ask it to do some work, and you don't need to actually have the, it's not running locally, it's running in the cloud. It'll go keep doing work until it's done, and then you could chat to it. So like, it feels like really simple, but that's a massively powerful thing. Okay. Anything else, Tara, before we let you go?

• 1:21:07Speaker 00

  No, that's it.

• 1:21:08Lenny Rachitsky?

  Okay.

• 1:21:08Speaker 00

  Thanks, Len.

• 1:21:09Lenny Rachitsky?

  Tara, this was awesome. Thank you so much for doing this.

• 1:21:10Speaker 00

  Such a pleasure.

• 1:21:12Lenny Rachitsky?

  What a journey since the fellowship. Back in, back in the day, I'll talk about that more in the intro.

• 1:21:16Speaker 00

  Yeah.

• 1:21:17Lenny Rachitsky?

  All right. Well, thanks for being here.

• 1:21:18Speaker 00

  Thank you.

• 1:21:19Lenny Rachitsky?

  Bye, everyone. Thank you so much for listening. If you found this valuable, you can subscribe to the show on Apple Podcasts, Spotify, or your favorite podcast app. Also, please consider giving us a rating or leaving a review, as that really helps other listeners find the podcast. You can find all past episodes or learn more about the show at lennyspodcast.com. See you in the next episode.