919. Q&AF: Accountability With Team Members, Dealing With Loss & Finding Good Employees

On today’s episode, Andy answers live call-in questions on creating accountability as a young leader, bouncing back after a major setback, and finding the right team members for your mission.

Speaker names marked ? are inferred from speaking time and the show’s known hosts — they are not voice-verified.

• 0:17Andy Frisella?

  What is up guys, it's Andy Frisella and this is the show for the realists, say goodbye to the lies, to fakeness and delusions of modern society and welcome to motherfucking reality guys. Today we have Q and A F, that's where you submit the questions and we give you the answers. Now, you can submit your questions to be answered on the show a few different ways. The first way is- Guys, email these questions in to [email protected]. Or you go on YouTube on the Q and A F episodes and click that link right underneath the, in the bio there and you can be on the show yourself, you call right in and talk to us. We'll answer all your problems, well, we'll try to answer all your problems. Some of y'all really fucked your shit up, alright?

• 1:00Andy Frisella?

  We also have real talk throughout the week, that's where we give you five, 20 minutes of real talk. We have CTI tomorrow, that stands for Cruz the Internet. We have a new live chat option on the CTI so you can actually listen in as we cut the show. DJ will have more information on how to be a part of that. And then we have 75 Hard Verses, 75 Hard Verses where people who have completed the 75 Hard Program come on the show, they talk about how their life was before 75 Hard, how their life is now and how they use that program to transform their existence. If you're unfamiliar with 75 Hard, it is the initial phase of the Live Hard Program.

• 1:43Andy Frisella?

  The Live Hard Program is the world's most popular mental transformation program ever and it is free at episode 208, again, that's 208 on the audio feed. You can also buy the book, it's called The Book on Mental Toughness. It's available at andyfrisella.com.

• 2:03Andy Frisella?

  It'll give you the entire live hard program. Plus a whole bunch of other chapters on mental toughness. How to cultivate it, how to use it to become the best version of yourself. All right. Uh, also we have this little deal we make with you guys. It's very simple. We asked that you please help us grow the show. All right, we put a lot of work, a lot of effort into this show. And, uh, we just asked very simply that you help us share it around. If it makes you think, if it makes you laugh, if it gives you a new perspective, if you think it's worth hearing, if it helped you in any way. Do us a favor and don't be a hoe.

• 2:39Speaker 01

  Share the show.

• 2:40Andy Frisella?

  Yeah.

• 2:41Speaker 01

  Yeah. And guys, if you are interested in being a part of the show. You guys can click the link in the description below as well. You guys can, uh, fill out that little thing. We're keeping it exclusive though. We're not, we're not, you know.

• 2:53Andy Frisella?

  We're testing.

• 2:54Speaker 01

  Small, small groups.

• 2:55Andy Frisella?

  We're testing.

• 2:56Speaker 01

  You might have a chance.

• 2:57Andy Frisella?

  The goal is to eventually move into a live broadcast.

• 3:00Speaker 01

  Mm hmm.

• 3:01Andy Frisella?

  All right. So we're testing that over the next 30 days or so.

• 3:05Speaker 01

  Mm hmm.

• 3:06Andy Frisella?

  But you guys should definitely jump in because we will bring people on to CTI. To talk about the topics with us.

• 3:12Speaker 01

  Yeah.

• 3:13Andy Frisella?

  You know, kind of like a all American town hall.

• 3:16Speaker 01

  That's right.

• 3:17Andy Frisella?

  All the time.

• 3:17Speaker 01

  It's live audience.

• 3:18Andy Frisella?

  But it's what you think, not what these dumb asses think.

• 3:21Speaker 01

  That's right.

• 3:22Andy Frisella?

  Cause we're smarter than everybody.

• 3:23Speaker 01

  Unanniable.

• 3:24Andy Frisella?

  Yes. Better looking too.

• 3:26Speaker 01

  That's right. And you guys can, you know, see my reading displays on full effect.

• 3:29Andy Frisella?

  Yeah.

• 3:30Speaker 01

  Uncut.

• 3:30Andy Frisella?

  Mm hmm. Uncircumcised.

• 3:33Speaker 01

  Uncircumcised.

• 3:36Speaker 01

  Yeah, man, what's going on with you though, man? You good?

• 3:38Andy Frisella?

  Yeah.

• 3:38Speaker 01

  Always getting to check in.

• 3:39Andy Frisella?

  Yeah, man, I got like a dry needling done all across my traps and neck. I was getting these cramps in my neck real bad. So I had Taylor.

• 3:49Andy Frisella?

  Hit me with the dry needles. Fuck.

• 3:51Speaker 01

  Yeah.

• 3:51Andy Frisella?

  I feel like I got beat with a baseball bat, bro.

• 3:53Speaker 01

  Oh, yeah.

• 3:54Andy Frisella?

  I forgot, I haven't had that done since I had my shoulder rehab. And I forgot like how that stuff makes you pretty sore.

• 4:00Speaker 01

  Taylor's mean, bro. She gets in there.

• 4:03Andy Frisella?

  I, I mean.

• 4:04Speaker 01

  Sweetest girl ever.

• 4:05Andy Frisella?

  I don't think she's mean. I think she's just, I think she's the best at what she does. Listen, I've worked with a lot of people, dude, a lot of PTs, a lot of. If you, if you don't, if you need PT here in, in St. Louis and you don't consider Taylor Summers.

• 4:21Andy Frisella?

  You're not gonna get as good service.

• 4:23Speaker 01

  That's real.

• 4:23Andy Frisella?

  It's the truth.

• 4:24Speaker 01

  It's absolutely.

• 4:24Andy Frisella?

  I mean, I've been an athlete my whole life. I've had a hundred fucking different people work on me, bro. She knows what the fuck she's doing.

• 4:31Speaker 01

  Yeah, no doubt about that, man. No doubt about that, man. But yeah, it's uh, it's Q and A. You guys know how this works. Uh, we got some calls. Got some write-ins. And uh, let's make some people better today.

• 4:42Andy Frisella?

  Yeah.

• 4:43Speaker 01

  I got, I got some good ones for you.

• 4:44Andy Frisella?

  Alright, I bet you do.

• 4:45Speaker 01

  Let's uh, we're gonna start off with a call. Let's get Wes.

• 4:49Andy Frisella?

  Wes?

• 4:49Speaker 01

  Wes on the phone. Let's give Wes a call.

• 5:04Speaker 02

  Hello?

• 5:05Speaker 01

  Wes, what's going on, my man?

• 5:07Speaker 02

  Hey, what's going on?

• 5:10Speaker 01

  What's going on with you, brother? Where you, where you at right now?

• 5:13Speaker 02

  Uh, I'm in Arizona.

• 5:15Speaker 01

  Ooh. Alright, Arizona's not bad. AZ.

• 5:18Speaker 02

  Yeah, it's not too bad. Northern Arizona. It's my uh, 28th birthday today, too.

• 5:23Speaker 01

  Oh dude, yeah, well, look at that, man. Happy birthday. You wanna say like, sing happy birthday to you or something?

• 5:28Andy Frisella?

  Happy birthday to Wes. What's up, bro?

• 5:32Speaker 02

  Awesome. Dude, how you doing?

• 5:34Andy Frisella?

  We're doing good, man. 28, huh?

• 5:38Speaker 02

  28, yeah, 28, big 28. It's awesome. I'm so excited to get this call on my birthday, too.

• 5:43Andy Frisella?

  Hey. DJ's uh, gonna give you the happy ending, too, you know what I'm saying?

• 5:47Speaker 01

  Alright.

• 5:49Andy Frisella?

  For your birthday. He just volunteered. He signed language it to me.

• 5:53Speaker 01

  Yeah, I got you, bro. I got you. Alright Wes, what's going on, man? What's your question? How can, how can we, how can you get helped today?

• 6:01Speaker 02

  Uh, let's see. So, I'll give you a little bit of background. Um, I recently became a team leader last November. I work for a well-known grocery retail store. Um, we've been doing great, you know, we've been hitting KPIs.

• 6:17Andy Frisella?

  You guys carry forward energy?

• 6:19Speaker 02

  Yeah, um.

• 6:21Speaker 01

  I was gonna say, we about to be a problem there, Wes.

• 6:24Speaker 02

  An opportunity I've really had is, but accountability with team members, you know? Um. It's just been, it's been kind of a struggle with certain team members. Some team members do really great. Um, I feel like we have a really good team. It's just opportunities as a team leader, definitely being a new team leader. Having those conversations. I tried, tried some positive reinforcement.

• 6:52Speaker 02

  But some, some team members are just really hard headed. Me being 28, a lot of my team members are older and their 40s and 50s. I've had one team, team member tell me like, you know what? I have a personal problem with taking direction from younger guys. I'm like, dude, honestly, that's a personal problem. I'm doing my best I can as your team leader to work together as a team and get us to this common goal. But that's just a big opportunity I've had is just how to hold team members accountable and

• 7:20Speaker 02

  guide the team and the direction that I want us to go.

• 7:23Andy Frisella?

  Cool. Yeah, bro. First of all,

• 7:28Andy Frisella?

  leadership of people is the hardest job on the planet. Management, leadership, these things are difficult. And to become effective at these things is a lifelong journey. So you shouldn't be down on yourself that it's a struggle, your first time doing it. It's, it's, it's very hard. Okay.

• 7:50Andy Frisella?

  Let's see, where do I want to start this? Cause I got a lot to say here. I can very much so relate to the

• 8:01Andy Frisella?

  older people not wanting to take you seriously and not wanting to listen. You know, I started my business when I was 19. And by the time, you know, I was 25, I was leading people that were in their 30s, mid, late 30s. Uh, that didn't, you know, want to take me seriously because they were 10 years older than me. And unfortunately, that is the mentality of lower skill people. Sometimes they believe that there's some sort of seniority based around other things besides skill set. They think that if they've been there a long time, that they get some sort of preference, or they think that because they're older,

• 8:44Andy Frisella?

  they know more. And these things just simply aren't the ways of the world.

• 8:51Andy Frisella?

  So I wouldn't pay any mind to that, bro.

• 8:56Andy Frisella?

  And if you have the ability to start to work people like that out, you will do better and move faster with younger people for a couple of reasons. One, they'll listen to you better. Two, they're probably hungry. Three, they haven't grown to accept the reality of their life. Meaning a lot of these guys that you're probably dealing with are in a situation where they think, man, this is as good as it's going to be. So I don't really give a fuck. I'm not going to listen to Wes tell me what I can and can't do. I'm just going to do my shit and be left alone. And so getting rid of those people over the course of time is important.

• 9:36Andy Frisella?

  If you want to develop an effective team, because those people create cancer in the, in the group. They will undermine you. They will talk shit about you when you walk away. They will tell the other team members not to listen to you and that you don't know what you're talking about. And that stuff will kill your ability to create a, an effective offensive front with your team. And so I would start making a list of the people that you think can be saved and the people you know cannot be saved and start working to replace those people.

• 10:14Andy Frisella?

  Moving forward. Now, with all that being said, let's focus on how do I get the team to execute with a positive attitude? Me being inexperienced leader, having these conversations. We'll start with the group and then I'll get to the conversations. Okay, with the group, this is going to require you to sit down with the group, paint a detailed vision of not just what you're trying to accomplish, but what will happen if you accomplish me and what that means to them in their career path.

• 10:56Andy Frisella?

  So at the end of the day, most people are pretty selfish, which is fine. But you have to understand as a leader, how to utilize their selfishness and.

• 11:09Andy Frisella?

  I don't even want to say it's selfishness. I just think it's human nature, right? We have to look after ourselves. So you have to be effective at leveraging that want and need for them to the team's benefit. And the way that you do that is by understanding that they are only going to work at their best when they are inspired to be their best, not motivated to be their best, not commanded to be their best, inspired to be their best. And the difference being is that when they are inspired to be their best, that is coming from themselves. That is their own idea. That is their own conclusion. I want to do

• 11:53Andy Frisella?

  great because it will lead to this. And your job as a leader is to create the path and make the path understood, not just once, but consistently. Okay. And that would sound something like this. Hey, guys, look, I know that you think this is just another grocery job, but here's the thing. It's not. Here's what we're trying to do long term. Here's what we have to do now. And if we do this now, here's where it will lead to you potentially upgrading your life if we win together as a team. And so that needs to be a fundamental foundation of the communication that you have between you and your team on a consistent

• 12:37Andy Frisella?

  basis. When you meet with them, every single time, that should be communicated in one way or another. All right. And then, you know, you mix in the other issues that need to be addressed into that talk. But everything should be always connected back to what we're trying to accomplish as a team and what that's going to mean for them. And if you do that, you'll have enough of the team, like you already said, I've got some great people. Those people will get super excited. And when those people get super excited, just like the negative people are a cancer, the positive people will spread goodwill and inspiration throughout your team. And then, you know, it's important that you do the

• 13:21Andy Frisella?

  first part I said, by cutting out the bad people eventually.

• 13:26Andy Frisella?

  So that is the gist of how you can lead a team. Um, attitude wise. Now, dude, this could be a whole day. I could sit with you for a whole week and go through the nuances of this, but I'm giving you what I think is the Cliff Notes that we can answer within the timeframe of the show. Now, having those conversations, and by the way, you're welcome to ask any follow up questions after this. At having the conversations is usually difficult because we frame it as difficult. Okay? We as a leader will say, man, I gotta go, you know, get on to DJ because DJ is not doing his job. And you need to reframe that in your mind.

• 14:11Andy Frisella?

  I'm not going to get on to DJ because DJ is not doing his job. I'm going to point out to DJ that DJ is not doing his job. And then I'm going to make him understand what that's going to do to his vision long term. Okay? So it's, it's not by force, it's by clarity. That's correct. So, and then that way, just like with the inspiration, the ability to correct the path comes from inside. It's all the oneness is on them. Yeah, bro, because people respond best to their own ideas. Okay? So our job as leadership is to say, hey, if you do a great job, here's how you do a great job.

• 14:54Andy Frisella?

  If you do a great job, this is what the team will do. And if the team does this, this is what it'll mean to you. And then when they're fucking off, you reverse engineer that back to, hey, uh, this is what this is going to mean for you. It's going to mean that you don't have a fucking place here, bro. And you're going to go from thing to thing to thing. And you're going to end up bitter like Tony over there who's 55 years old and fucking hates it here. Right? Um, so.

• 15:21Andy Frisella?

  The conversation, that's the gist of the framework of the conversation, but the conversation, to make it easy, you have to remember that you're doing them a favor. You are doing them a favor by showing them where they're messing up and how they're going to improve. And a lot of people that lead assume that people don't want to get better. So when they talk to them, they're very abrasive about it, when in reality, most people do want to get better. They just don't know how to get better and they're not aware. So reframing the hard talk into a talk of,

• 16:04Andy Frisella?

  I actually really care about DJ and his family, dude. I don't want him to fucking lose. So DJ, come here, man. I need to talk to you, dude. Here's the deal.

• 16:13Andy Frisella?

  This sucks. This sucks and this sucks. I appreciate all you do here. Okay, this is fucking amazing. You do great here. You do great here. You do great here. But if you can't clean up these things, dude, we're not going to be able to win as a team. And if we can't win as a team, all the things that you're trying to do within this organization will not happen. They're not going to happen. And look at Tony over there. He's 55 years old. It didn't just happen for him. You have to make it happen. So having a conversation that's framed, you know, you've probably heard of like the positivity sandwich, you know, where you tell them what they did good, then you tell them what they suck at and how to fix it. And then you close the meeting with what they did good again.

• 16:54Andy Frisella?

  And that generally works pretty good for getting people to hear the information. You know, everybody likes to be reminded and valued for the things that they do good.

• 17:06Andy Frisella?

  But you know, you have to be able to critique them and coach them. And I think a lot of people that struggle with leadership and management, the reason they struggle with it so hard is because they're not realizing that our job as leaders is to develop the people and serve our people, not just to get our goal, like. Our team won, you know, 15 games. That's, that's okay, you know, but if your motivation is just for yourself to win the 15 games and you're not pouring into players, players aren't going to want to work for you. They're not going to want to sweat for you. They're not going to want to fight for you.

• 17:51Andy Frisella?

  And so it's this, it's this very synergistic

• 17:57Andy Frisella?

  reality, you know, if you care about them and you help them and you're honest with them, they will reciprocate that with giving their best. And that's how great teams work. You know, the hardest coaches that I've ever had in my life were actually the ones I'm most thankful for. I fucking hated him at the time, but when I look back on my life, I'm like, fuck, I'm glad that guy was straight with me because it helped me straighten out a lot faster.

• 18:21Speaker 01

  Yeah.

• 18:21Andy Frisella?

  So.

• 18:22Speaker 01

  When you learn who they cared the most.

• 18:23Andy Frisella?

  That's right. And, and dude, as a leader, even if it's, if it's of a team, a sports team, a, a, a charity organization, whatever, and business, it's all the same. It's all the same.

• 18:38Andy Frisella?

  So, yeah, bro, look, just start reframing these conversations as you're actually helping them and you're helping their family. And that will help you want to have them more.

• 18:51Andy Frisella?

  But that whole, I mean, I just unloaded a lot of shit, but this whole thing that we're talking about here is an art. And it's something that you're not going to master at 28 years old. It's, you will never master it. I will never master it. Okay. We will, we will be 70 years old and we will say, fuck, I still have so much to learn about being a leader. And that's, that's the reality of, of leading people. But the framework is usually the same. So, big mission, what their role is in the mission, what it means for them.

• 19:28Andy Frisella?

  If you win the mission of the team and then, you know, having the conversations with the, the mindset that you're improving their skillset, improving their future, improving their family, which takes away the edge of confrontation and replaces it with an obligation to tell them the truth. Uh, and then when you execute the conversation, positive critique, positive. And, uh, you know, if it's a hard critique, you might have to come back an hour later or the next day and say, hey, you know, you know why I fucking telling you this, bro? I'm telling you this because I want you to fucking win. And dude, you know, that's, that's it. That's about as quickly as I can explain something that will help you immediately.

• 20:14Speaker 02

  Yeah, that was absolutely great. Something I'm definitely going to be doing. Um, I'm starting, I've been starting to implement more huddles with my team. Um, just make sure we're all on the same page, have the same goal.

• 20:24Andy Frisella?

  Yeah.

• 20:24Speaker 02

  Um, you definitely, definitely, that's definitely something I'm gonna be doing more going forward. So I really appreciate that.

• 20:31Andy Frisella?

  How often do you meet with them?

• 20:34Speaker 02

  So I do a lot more one-on-ones.

• 20:36Andy Frisella?

  Okay.

• 20:36Speaker 02

  With my team members. Um, I think a lot gets missed, uh, missed when I don't do huddles as well, too. Um, we have a lot of small things here and there where we have walks going on. Um, safety briefings we need to do. Um, a lot of it's kind of one-on-one and I'll do those check-ins with one-on-one. Be like, hey, how you doing today? Um, this is what, this is what our plan is going to be for today, but.

• 21:01Andy Frisella?

  That's good. That's good. That's good. But here's, when you got, you have to collectively get them together if you want them to function as a team.

• 21:09Speaker 02

  Yeah. Okay.

• 21:10Andy Frisella?

  Right? Like you gotta paint the pic. Look dude, people will execute at like a level fucking six for themselves. But they'll execute a level 50 for the person next to them. Okay? So if you build a cohesive team where everybody cares about the person to the left and the person to the right, like they should. The execution level and the standard level will rise. So I would definitely encourage you to do more full team, uh, breakdowns. You call them huddles. That's, that's.

• 21:43Speaker 02

  Yeah.

• 21:43Andy Frisella?

  Yeah. I would definitely be doing that.

• 21:46Speaker 02

  Okay. Awesome. Will do.

• 21:50Andy Frisella?

  Anything else?

• 21:52Speaker 02

  No, that'll be, that's kind of really it. Um, no, yeah, it was a stressful week for sure. I had two big back-to-back walks. Well, you know what? They went, they went super, super good. So I'm super proud of that. I think my team's doing a great job. That's kind of the only real opportunity I see for myself at the moment is just the accountability part and having those tough conversations. And like you said. I'm not gonna learn it, definitely being a new team leader right away, but down the line, I'll definitely get it.

• 22:18Andy Frisella?

  Yeah, bro, you, listen. If you keep their interests at the top of your mind. If you, if you always operate as a servant leader. Meaning, I'm going to help improve my team's career path. I'm going to help develop my people to be more successful. It's really kinda hard to fuck up leadership. It really is. If you're living the standard and you're doing your job and then they know that you're working to help them get better. It kinda works itself out, bro. But it's gotta be real. They'll know if you're fucking full of shit.

• 22:53Speaker 01

  See it. Yeah, can't just hear it. No, that's real, man.

• 22:56Speaker 02

  Yeah, 100%.

• 22:57Speaker 01

  It's real.

• 22:58Andy Frisella?

  So, yeah, don't get down on yourself, dude. This is brand new shit and it's really fucking hard. I would say out of all the aspects of things that you could do as a human being. The most mentally taxing and hardest job that you will do, it's not, you know, it's not physically demanding, but it is very mentally stressful. Is leading other people and it's really fucking hard when you care about them, bro. It's really hard. So.

• 23:22Speaker 02

  Yeah.

• 23:23Speaker 01

  Sick, man. Well, we appreciate you, bro. Thanks for calling in, Wes.

• 23:26Speaker 02

  Yeah.

• 23:27Andy Frisella?

  Hey, bro, happy birthday, man.

• 23:28Speaker 01

  Yeah, happy birthday.

• 23:30Speaker 02

  Awesome. Thank you, guys.

• 23:31Andy Frisella?

  All right. Thanks, brother.

• 23:32Speaker 01

  I'll hit you up a little later for that, uh.

• 23:34Andy Frisella?

  The happy ending?

• 23:38Speaker 01

  All right, see you, bro.

• 23:39Speaker 02

  Uh, thank you, guys.

• 23:41Andy Frisella?

  Thanks, bro.

• 23:42Speaker 01

  Yeah, dude, that's a tough thing. Like, I had to get over that too, just in my mental, like, you know, with me leading my group that I lead, right? It's like, bro, I've been working on that for fucking six years. I still like heavily criticize myself if I'm doing a good job as a quote unquote leader.

• 23:57Andy Frisella?

  You should. The best leaders do that.

• 23:59Speaker 01

  But it takes, it takes a long.

• 24:00Andy Frisella?

  The best leaders audit themselves after every motherfucking conversation they have with their team, after every meeting, after every fuck, bro. Every time I give a talk, I walk off the stage. What do I say?

• 24:10Speaker 01

  How'd I do? What do you think?

• 24:11Andy Frisella?

  What do you think?

• 24:12Speaker 01

  Yeah, yeah.

• 24:13Andy Frisella?

  Oh, you fucking crushed it. What do I say? I said, I could have done this, I could have done that, I could have done this. I already know where I fucked up when I walked off, when I, when I walk out of a meeting. You know, so the best leaders, the ones that continue to develop are ones that audit themselves and understand that when it comes to leadership, there is no finish line. You're not going to like.

• 24:37Andy Frisella?

  There's always room to grow.

• 24:38Speaker 01

  Yeah.

• 24:39Andy Frisella?

  You know what I mean?

• 24:39Speaker 01

  Yeah, yeah, that's real, man.

• 24:42Andy Frisella?

  It's a balance. Like you have, you can't be a pussy, bro. You can't just sit there and be like, like you have to have that ability to say, this is what the fuck we're doing. Okay, like, I don't want this to sound very soft. This isn't soft. This is, this is what the fuck we're doing. This is what the team's going to do. And this is what you need to do to be a part of the team and to progress here. But this is happening.

• 25:10Speaker 01

  Yeah.

• 25:10Andy Frisella?

  Right?

• 25:10Speaker 01

  Like, this is the line.

• 25:12Andy Frisella?

  Yes, and it can't be like a convincing thing like, oh, well, you know, can you guys just do this for me? That won't work.

• 25:20Speaker 01

  If you guys want to do it, can you do this?

• 25:22Andy Frisella?

  Fucking confident leadership and coaching that happens. And the standard of where you're going is non-negotiable.

• 25:30Speaker 01

  Oh, I love that, man. I love it. Guys, Andy, let's get question number two going. We got a write-in on this one. Guys, Andy, question number two. Hi, Andy. Andy, I lost my dog one month ago. I know where your thoughts may have gone. Time to move on and stop being a fucking pussy. No one more than I want that more, but I'm stuck. I have no kids. My dogs were a big part of my life. This last dog had a stroke and is just gone. We had no warning, not that life always gives you that. But anyway, I'm lost. Every morning I get up saying that I'm gonna get out and get my workout in. Every morning I sit like a sad sack of shit. And my sadness and grief, I know grief is a motherfucker and we all process it differently.

• 26:16Speaker 01

  I just don't feel like I am. As the day moves on from the morning, I get better. And by the end of the day, I have at least gotten in a five-mile walk. All day I get pissed at myself for wasting my morning routine with this grief. I carry the anger and the sadness like a rucksack on my back. Then I listen to your podcast and your TED Talk post and social media. And I feel like I'm really, I really am that sad sack of shit. That I'm that dumb fuck that you talk about who wishes for shit, not knowing you can't wish you must achieve. How do I move on from this? Dealing with tough shit, man, grief specifically.

• 26:48Andy Frisella?

  Well, I mean, look, dude, it's a part of life. It's unavoidable and whether it comes in the loss of a pet or a loved one or a diagnosis or like you're gonna get fucking hit, bro. And I think that's the, that's the thing that people live, not saying this person, but a lot of people live in this ignorant state of it's not gonna happen to me. It's not gonna happen to me and it does happen to you. And it's a fundamental reality of life. There are going to be unexpected, very difficult circumstances that you are going to have to deal with,

• 27:32Andy Frisella?

  which is why it's so important to develop mental fortitude and mental toughness inside of yourself. It's not something that people are born with. It's something they develop. And so when it comes specifically to going through very difficult times, the answer to getting through those times is often the opposite answer of what almost everybody else will tell you. Because what will everybody else tell you? They will tell you, hey, take it easy, man. You're going through a lot, relax, process it. The reality of getting past very difficult things

• 28:14Andy Frisella?

  is to take action towards where you would like to be. And you've already said that you don't like feeling like a sad sack of shit. And you are a sad sack of shit right now. And guess what? I'm a sad sack of shit sometimes. DJ is a sad sack of shit sometimes. Everybody is a sad, it's called being fucking human, bro. It's life. There's nothing wrong with what you're going through. And to be honest, I get it, bro. I had, I had my duck get killed last year and everybody like, well, it's just a fucking duck. Well, yeah, to you, not to me. Like to me, I don't have kids. I go there every morning. I see the duck. I go there every night. I see the duck.

• 28:58Andy Frisella?

  The duck gets happy when it sees me. You know, she follows me around. She thinks like that to me. That's a big deal. And so I was fucked up. And when my dog Oscar died in 2012, 2013, he died in my fucking arms. He was seven years old. It was a day before his eighth birthday. Dude, I was playing guitar. I fucking heard him breathing weird. I looked at him and I could tell he was scared shitless. And he got up and he ran and tried to crawl under the bed and hide, which is what dogs do when they're dying. They try to hide. I pick him up. I take him. He's fucking dead 10 minutes later, bro. Like, everything was fine. And then he was dead. And, bro, that I've never gotten over that. I still fucking think about that all the time.

• 29:43Andy Frisella?

  Still, he's still the screensaver on my fucking phone. Okay?

• 29:49Andy Frisella?

  We all go through hard things, bro. But to get out of the hard cycle, we have to bite the bullet and start taking fucking action. And this isn't some plug for Live Hard or 75 Hard, but this is the time when you need that kind of thing. You need a mission. You need a purpose. You need something to accomplish and recalibrate you into someone who can make the decisions even when they don't feel like doing the thing. And that's the power of the program. Okay, we talk about the program not being a fitness program because it isn't. It is you get fit as a result of the mental toughness that you have to develop along

• 30:30Andy Frisella?

  the way. And so, bro, real talk, I would start 75 Hard, and I would fucking do the program, and I would do it perfectly. And it will be enough to force you where you cannot complete the program while you're sitting there feeling sorry. And you just have to accept the fact that, bro, you're not going to be the same after losing one of your dogs, bro. Like, every time I was talking to my father-in-law about this a couple of years ago, and he was like, he's like, dude, it's gotta be hard to have dogs, you know, because he's not a dog guy. Like, they have a dog. He lives out in the, you know, their dogs live outside and shit.

• 31:12Speaker 01

  It's like a farm dog.

• 31:13Andy Frisella?

  Yeah, they're not very warm. It's different than like what I grew up with about dogs. And he, we, he was, we were talking, and he was like, He was like, uh, you know, it's gotta be hard to have dogs, man, cuz it's like they only last 10 years and it's like losing a kid every time. And I'm like, yeah, that's fucking exactly what, and people will say, oh, it's not the same. It's not the same for you if you have kids, but if you don't have kids, you're, you're an asshole for saying that.

• 31:41Speaker 01

  Yeah, right.

• 31:41Andy Frisella?

  You know, like these motherfuckers who do this every year, who say, oh, you fucking, it's Mother's Day, being a dog mom doesn't count, or being a dog dad doesn't count. You know how fucked up you sound saying that shit? Some people, that's all the fuck they have. They weren't able to have kids, okay? And that's all they got. And because you're a fucking douchebag, you go on the internet and say some fucked up shit. Anyway, we know it's not the same, but it's the same for us. Okay? So don't be a fucking fuck.

• 32:12Speaker 01

  Yeah.

• 32:13Andy Frisella?

  But at the end of the day, bro, you gotta step the fuck up and realize that if you continue down this path, you're gonna, you are gonna be a literal sack of shit. You have to get yourself past these hard things. And it is very real and very normal and very human to work through these things. And, um, you know, you gotta take action, bro. You gotta start doing things that, you know, take your mind off of it. You gotta start doing things that force you to get up and move, otherwise you can't get them done. You know, one of the most powerful things about 75 hard and live hard is, is that there's so much shit to do. Like if you fucking lay in bed till 1 o'clock in the afternoon, bro, you ain't getting it done.

• 32:55Speaker 01

  Yeah.

• 32:56Andy Frisella?

  Okay, so by default, you have to move on. And, um, you know, and then the other thing I'll tell you, dude, like the other thing, uh, from, uh, one animal lover to another, like, uh, I don't think people really realize how animals, how important they are to me.

• 33:17Andy Frisella?

  But when I lost Oscar, I didn't know what to do and we ended up getting Otis, our Bulldog now, is the best thing I ever did was to get another one. Yeah. And then we got him like a month later. And it was the best thing I ever did, dude. Like it's, it didn't make me feel any less about Oscar, but it made me like feel good. You know what I'm saying?

• 33:46Speaker 01

  Well, put your mind on something else. Now you got this little puppy. You got potty trained.

• 33:49Andy Frisella?

  Take care of him and he loves you too, you know, and like it's, I would recommend getting another dog if, if, if that's um, where you're at, bro. So yeah, it's hard, bro. It's, this is hard shit. And society doesn't make it any harder because they don't try to understand people that fucking don't have kids. They're total fucking fucks about it.

• 34:10Speaker 01

  I think there's something to be said to just to your point of like, dude, it's life. Things are gonna happen. Wouldn't you rather be able to have like come out of that?

• 34:18Andy Frisella?

  Yeah, bro. That's exactly the point. Okay. We're competing against billions of people on this planet. And a lot of people will say, oh, there's not, you're not competing against anybody except your version of yourself yesterday. Well, those people are broke. Okay. Here's the reality. If you want to win, if you want to become, create, build, anything real, you have to learn how to operate through the hard times. That is the separator between people who win and people who fucking don't. Okay. People who don't win, every time they get a hangnail, they say, oh, I need three days off in a, in a fucking year of therapy to get better.

• 35:03Andy Frisella?

  That's, those people lose because anything that happens along the way throws them off track. Okay. If you can become the kind of person that it doesn't matter what gets thrown your way, no matter how hard it is, no matter how frustrating it is, no matter how. pissed off you are or any of this shit. If you can operate and execute in those times, you are executing at at least double the rate of everybody else. And if you understand math, like I'm sure you do, you will know that double the execution puts you twice as far ahead as everybody else. If everybody else runs two

• 35:47Andy Frisella?

  fucking laps and you're running four, who's gonna get where they want to go faster? Okay, and the difference between this is being able to execute when you don't fucking feel like it. It makes you legitimately unbeatable. So it's a very important that when things happen that are hard, which we all have to deal with. It's very important that you don't let it consume your life to the point where it throws you completely off track, because that's what most people do. And you're not trying to be most people. So this is a tremendous opportunity, and as cold hearted as that may sound.

• 36:26Speaker 01

  Yeah, cuz that's what people are gonna call it.

• 36:27Andy Frisella?

  I don't care. It's reality, bro. This isn't called be nice. This isn't called idealism. This is called real as fuck. And the reality is, is when bad things happen like they happen to all of us, most people get thrown off track, very, very far off track. Okay, and then to create the momentum again, it could take years. Okay, so one fucking tragedy happens, and then it costs you five years of your life. Is that really worth it for something that happens to literally everybody? It's not. Okay, so if you can become the kind of person that will execute no matter what's going on around them, you can't be fucking beat,

• 37:12Andy Frisella?

  bro. It's it's literally impossible to beat a person like that. You can't beat them. Okay, and and what here's what happens.

• 37:20Andy Frisella?

  When you start to learn that you can do this and you start to learn that you can execute versus the other people that can't, you know, like when you're out in the middle of, you know, the 18 inches of snow when it's, when it's minus fucking 20 degrees and you're doing shit that no one else can do, it instills and builds a level of self-belief and confidence in yourself that cannot be fucked with. It cannot be fucked with. It doesn't fucking matter what the world throws at you. You are still going to win. Imagine feeling like that. Imagine knowing, no matter what the fuck happens, I'm gonna still win. And that's the kind of confidence that pushing through the hard times creates.

• 38:02Speaker 01

  That's some powerful shit right there, man. Yeah, absolutely, man. I love it. Let's get, uh, we got one final question. We got another call in. Vince, let's get our boy Vince on the phone. Okay, that's a good, strong name. Vince. Vince. Let's give Vince a call.

• 38:30Speaker 02

  Hello, this is Vince.

• 38:31Speaker 01

  Vince, what's up, dude? This is DJ.

• 38:34Speaker 02

  What's up, BJ?

• 38:36Andy Frisella?

  Vince, what's up, bro? It's Andy.

• 38:39Speaker 02

  What's up, Andy?

• 38:40Andy Frisella?

  How are you, dude?

• 38:40Speaker 02

  How are you, guy? I'm good.

• 38:42Andy Frisella?

  What you up to today?

• 38:45Speaker 02

  Uh, I was working on a fence and now I'm working on estimates.

• 38:49Andy Frisella?

  All right. So I assume that you own a construction or fencing company?

• 38:54Speaker 02

  I do. I'm a general contractor.

• 38:56Andy Frisella?

  All right, cool. Cool. How long you been doing that?

• 38:59Speaker 02

  Uh, four years by myself now.

• 39:01Andy Frisella?

  Oh, that's awesome, bro. How old are you?

• 39:03Speaker 01

  But you're sounding young.

• 39:05Speaker 02

  Thirty-seven.

• 39:06Andy Frisella?

  Oh, shit. He's got a young voice.

• 39:08Speaker 01

  Yeah, he does.

• 39:08Andy Frisella?

  He is young. Thirty-seven is still young, bro.

• 39:10Speaker 01

  That's true.

• 39:11Andy Frisella?

  Listen, at thirty fucking six, I was 350 pounds, didn't know shit. Okay, I got, I got, I mean, I did do the same things since I was 19. I was doing okay, but I think I evolved.

• 39:21Speaker 01

  Yeah, some evolution there. Yeah, for sure.

• 39:24Andy Frisella?

  So what's up, bro? What can we help you with?

• 39:27Speaker 02

  Oh, well, I am currently booked into the next year and I'm building 580 linear feet of fence by myself right now because I can't get people to show up and wake up to their alarm clocks or whatever excuse they're gonna have. And I'm trying to find a way to incentive incentivize and find some good employees.

• 39:53Andy Frisella?

  Well, did you have employees before?

• 39:58Speaker 02

  What's up?

• 39:58Andy Frisella?

  Have you had employees before?

• 40:01Speaker 02

  I've had a couple. Uh, longest one lasted about three months.

• 40:05Andy Frisella?

  Okay, and what happened in that situ- explain to me your general experience with employees thus far?

• 40:15Speaker 02

  Um, I've had a couple pretty decent ones that would show up and were pretty timely and pretty decent, but um, the last one, I asked him this, he was having a bad day already with his wife and I knew that, but I asked him to like shovel three shovelfuls worth of dirt out of some holes and he said he wasn't gonna do it and squared up and I told him he needed to go home. So he quit, quit over that. I wasn't trying to get him to quit or anything. I was just, if you're not gonna listen to me and you're having troubles at home, you need to go take care of that.

• 40:50Andy Frisella?

  Yeah.

• 40:50Speaker 02

  Uh, the other guy just kinda ghosted me.

• 40:53Andy Frisella?

  Okay.

• 40:53Speaker 02

  After a while.

• 40:54Andy Frisella?

  Where, where, where do you live?

• 40:57Speaker 02

  I live in Dewey, Arizona.

• 40:59Andy Frisella?

  Is that a rural place or a, uh, what is, I don't know where that is?

• 41:04Speaker 02

  It's a little south of Prescott.

• 41:07Andy Frisella?

  Yeah, I still don't know where the fuck that is.

• 41:10Speaker 02

  It's a about an hour north of Phoenix.

• 41:16Andy Frisella?

  So somewhat rural-ish area, area.

• 41:19Speaker 02

  Yes, yes.

• 41:22Andy Frisella?

  Alright, well.

• 41:26Andy Frisella?

  How are you paying those people? Were you paying them fair?

• 41:31Speaker 02

  Uh, I try to start my guys at 20 an hour.

• 41:34Andy Frisella?

  Okay. And, and what do people get normally in that area for that kind of work?

• 41:40Speaker 02

  Other posts that I've seen from other contractors are starting at about 18 to 20.

• 41:46Andy Frisella?

  Okay.

• 41:47Speaker 02

  And then.

• 41:47Andy Frisella?

  Okay.

• 41:48Speaker 02

  Lead guy will run at about 30.

• 41:50Andy Frisella?

  Okay.

• 41:52Speaker 02

  I've had a retired guy working for me. I was paying him $25 an hour. He was pretty good, but he's having some health issues. So.

• 42:00Andy Frisella?

  Okay. Um, how have you tried to recruit employees so far?

• 42:06Speaker 02

  Uh, in all honesty, I haven't tried really hard, too hard. Usually it's just like a Facebook post. Of basically what we're doing, jobs we do, and the hourly start.

• 42:18Andy Frisella?

  Okay. When you, when you have employees,

• 42:26Andy Frisella?

  are they expected to just show up, clock in, do the work, go home?

• 42:33Speaker 02

  Pretty much, yeah. And then sometimes I'll even, depending on where they live, I'll try to meet them to pick them up because some of my jobs are an hour away. So.

• 42:43Andy Frisella?

  Okay.

• 42:43Speaker 02

  I try to pick them up to take them there.

• 42:46Andy Frisella?

  Okay. All right. Here's the deal, bro. You're graduating from the calloused hand worker to actually operating a small company, which will likely move into a bigger company. Uh, is that your goal? Is your goal to expand the company or is your goal to kind of just you do the work and have three or four dudes to help you with it?

• 43:17Speaker 02

  That's kind of where I'm looking to be at. I do enjoy doing the work. I don't want to, I'm not looking to get huge. I really like one-on-one with my customers and uh, being there to do the work.

• 43:30Andy Frisella?

  Okay.

• 43:30Speaker 02

  So I was thinking like maybe three guys and then ultimately doing some more general contracting subcontractor type work and maybe building some homes eventually.

• 43:40Andy Frisella?

  Okay. All right. Look, you.

• 43:46Andy Frisella?

  Any, alright. For you to get where you're trying to go from where you are, you are going to have to treat it as an aggressive building of a company. Okay? Here's what I mean by that. Business is ultra competitive. It's the most competitive fucking thing in the world. It's more competitive than any sport, than any game, than anything. It's the most competitive thing. And

• 44:16Andy Frisella?

  when

• 44:18Andy Frisella?

  people say, in fit, so I'm in the fitness industry, as you know. So people will say shit like this. They'll say, I want to start working out, but I don't want to look like, you know, Arnold Schwarzenegger or something like that. And it's like, bro, you could work out every motherfucking day, all fucking day for your entire life. You could take every steroid, you could take every supplement, and you'll never fucking look like that. Okay? And when business owners say, hey, I just kind of want to maintain where I'm at, that creates a very comfortable attitude amongst your company, which makes it very hard to build an effective team for what you're trying to get to.

• 45:02Andy Frisella?

  So what I'm saying here is that you have to go at this every single day as if you are trying to build the best construction company ever. And that's the effort that it's going to take for you to survive long term. That's reality. So you have to flip your mindset from, I just want to do the work. You can do the work. You can have three guys, but the attitude of what you need to have cannot be, hey, I'm good where I'm at. And the reason is because you can't get anybody inspired to want to work for you with that attitude. For you to get where you're trying to go, where you're looking to have two or three guys,

• 45:47Andy Frisella?

  four guys, and then eventually maybe a dozen guys that want to build homes. All right? You're gonna have to, to frame it and build it as a real company. And you're going through a process that

• 46:01Andy Frisella?

  is very critical to your future in this business. Let me explain to you what that is. You can either say to yourself right now, well, I'm good where I'm at. I just need a helper. All right. And you'll continue to have this situation happen over and over again. Right. They're going to show up. They're going to get pissed off one day because their wife yelled at them. And they're going to say, I'll kick your ass if you make me move the dirt. And you're going to have to deal with this shit over and over again. You don't want to deal with that shit. So you have to say to the guys, you have to say, when you look to hire someone, you've got to be able to say to them, look, this is what I'm doing. This is what I have done. I've worked as a GC on my own for the last four years.

• 46:46Andy Frisella?

  My goal for this is to build a company that does this and this and this. We want to build homes. We're going to get there. I'm booked out all the way till next year with these kinds of jobs. But once we get through this, we're going to start moving towards that. And you have to get, it's funny because we, I just answered a question right before this. It's very much similar to what you're asking. The point here is that you have to inspire these people to work on the big vision that you are creating for the company. All right. What's going to be the differentiator between someone who shows up for 20 bucks an hour? And then eventually tells you to eat shit because they're having a bad day?

• 47:30Andy Frisella?

  And the person who values their position in your company is going to be what's on the line for them in the future. All right. So you are going to have to get really good. The first thing you're going to have to do is define what exactly do I want to do? And it can't be like this. You know, I think I'd like to have three dudes and, you know, I'd like to still do that. That, that's not a certain vision. People won't believe in that. Okay. You've got to give them certainty. I've been doing this four years. I love doing this. This is what I love about it. This is what, what I'm going to do. And I'm looking to build this with people like you. But this is what's going to be expected.

• 48:13Andy Frisella?

  And that allows you to instead to say to them, hey, man, I need you to show up and dig some fucking holes to say, hey, look, bro, if you don't dig those holes, we're never going to get where the fuck we want to go. You're never going to get to this place. Okay. So. You are going through a transitionary period of leadership. You're leading yourself, you're able to get up every day, you're able to do the work, you're able to build the fences and build the decks and do the repairs and do the additions. But I want to do this at a bigger scale. And so, you know, this is less about you attracting people and more about you getting them committed once they're there.

• 48:57Andy Frisella?

  I don't think it's going to be very hard to find people that want to be a part of a mission like this, especially with the emergence of AI and technology where like dude, a lot of the jobs are just drying up. So if you're able to say to a young man or a young woman, hey, you come here, I'm going to teach you this, I'm going to teach you that, you're going to know how to do these things. You're going to have job security, we're going to build one of the greatest home builders in Arizona. And you know, that is something to believe in because remember, bro, there's a big difference between someone showing up for $20 an hour to dig holes and help you and someone who's showing up for $20 an hour

• 49:42Andy Frisella?

  to help you build the best company that's ever fucking existed. Okay. And you have to learn how to present that properly. So I need you to get clear on your vision, very clear, no matter what it is. It doesn't have to be this huge vision either. It can be, hey, I want to be a small boutique, custom home builder that builds amazing shit. And here's the opportunity for you in that plan. If you help me do this and you're, you know, and you lay out the expectations of what that is. Um, so go ahead.

• 50:17Speaker 02

  That's what I was thinking the other day is I kind of haven't been.

• 50:23Speaker 02

  I've just been looking at them as employees instead of like the way I look at my customers and trying to help my customers and build what they want and need and meet their or go above their expectations. I want to do that now for my employees and their families.

• 50:39Andy Frisella?

  Brother.

• 50:40Speaker 02

  If I can do that for two or three of them and we can just crush it, I'd be happy with that. But yeah, what you're saying, I need to like go for a hundred.

• 50:49Andy Frisella?

  Brother, you're hitting on the fucking, you're hitting the nail on the head there, bro. How, how you care about your employees is how they will care about your customers. Okay? If you care about them and their families, and by the way, that's not letting them have seven days off because they stubbed their fucking toe. That's reminding them, hey, bro, we got this to do because we're building this. And that's what's going to help your fucking family. And it's basically becoming a coach, bro, for a bunch of young people. And there's, um, I think that the fact that you thought of that on your own, shows me that you're on the right track anyway. And let me tell you something else, dude.

• 51:32Andy Frisella?

  And this is just, this is the truth from someone who's been doing something and become very financially successful personally.

• 51:42Andy Frisella?

  I fucking love seeing my people grow, develop, earn more money, succeed, have families. That is the coolest part of my entire existence. There's no question. And it's if, I, I think it's the most rewarding part of entrepreneurship that kind of gets left in the fucking trash by most leaders. And so you sound like you're a pretty good dude, bro. Like it sounds like you, you do care about people and, uh,

• 52:18Andy Frisella?

  You know, not ever talking to you before. I don't want to act like I know you and shit, but like you you sound like a good dude and I I think you sound like the kind of person that would get a lot of fulfillment and satisfaction. Um, not just about, you know, what you built, but how you built it and who you built it with. And um, and dude, like, that's just a framework shift from you saying, you know, uh, I need you to show, like I said, I need you to show up and move these boards to, I need to show up and move these boards so that we can build these, this amazing company. And uh, there's a, there's a famous analogy. And I, I can't remember what book it was that I read, but I read it very early on and I cannot remember the analogy, but

• 53:01Andy Frisella?

  exactly, but the basically the analogy was this. There's a big difference, uh, in a stonemason who has to build, and it's funny because you're building 5,000 feet of fence. The, the analogy they use is there is a massive difference between a stonemason who is told that they have to build a five mile, three foot high wall. And the stonemason who's told, we're going to build the most beautiful cathedral that's ever existed in human history. The person who is inspired by the bigger vision is going to do better work. They're going to care more. They're going to be more invested. You're going to like being around them more.

• 53:42Andy Frisella?

  They're going to value their career more and they're probably not going to try to square up with you when you told them to do something real simple. You know what I'm saying? Cause they value what we're building together. You know what I mean?

• 53:54Andy Frisella?

  So it's tough, bro. Leadership and, and where you're at in your business is the toughest part of business. When you're going from working and doing the work to uh, work, you know, you're working in the business to then shifting to working on the business, meaning handling leads, handling your employees, handling all the shit that goes with it, your marketing, all of this shit. That's, that's a transition that, that is difficult for people. It was very difficult for me. I've never met someone who was like, oh yeah, that was fucking so easy to do. It's just, you have to do it if you're going to go from where you are. Otherwise you're basically going to be doing what you do forever. So you have to look at it like this, dude.

• 54:37Andy Frisella?

  You know, lawyers go to law school, right? That doesn't mean they know how to operate a business. This is why so many lawyers switch professions after they graduate law school, because they don't know how to run the business. This is why so many doctors go broke trying to run businesses. They, they, they go out, they get their medical degree, they make a little money, they start opening these fucking restaurants or all this other shit they don't know about. And they lose. And the reality of what you've done here, dude, is you've went to school for construction. You, I don't know if you actually went to school for it, but you did it in the real world. You know what, you're an expert. All right. And you have to understand that

• 55:21Andy Frisella?

  your expertise now has to be trained and shifted in a different direction towards actually learning how to run a business. Running a business is its own skillset aside from, you know, driving nails, you know what I'm saying? And if you look at it like that, you'll be much more successful. Like, my skillset is great over here at doing the actual labor and I can build great staircases and I'm an artist with my fences. That doesn't mean shit when it comes to running a business. And so you have to start looking at that as a complete different skillset that you're, you're a brand new rookie at. Because up until now, you haven't really been running a company. And now you have to.

• 56:07Andy Frisella?

  So I would start consuming everything that you can about how to do this and learning everything that you can about how to structure it. Getting around other construction guys who are, who have done these things. You know, maybe talking to them, getting some mentorship from some guys who are where you want to be in your specific industry. These are all things that will help you a lot, brother. And, and, uh, and, and dude, you know, I have no doubts that you're going to be able to do everything that you want to do here. It's just a, it's just a little flip of a perspective switch that you need to make on, on where your role is.

• 56:42Speaker 02

  Okay. Yeah. So like another kind of question I had is, um, I want to, after I started thinking about more towards the employees and obviously the construction world, we end up pretty crippled when we're older is implementing like, uh,

• 57:00Speaker 02

  Trying to pay or help pay for their supplements or like chiropractor adjustments once a month or massages like every quarter and stuff to try to help with their health like

• 57:13Andy Frisella?

  Yeah man.

• 57:13Speaker 02

  Even boot gift certificates. How soon should I try to implement something like that? That's what I do, right?

• 57:20Andy Frisella?

  Well.

• 57:20Speaker 02

  Work into it?

• 57:21Andy Frisella?

  It depends on what you can afford to do, bro. But here's what you, here's what you can afford to do for free. And this is the most important thing that you can do. I would try to organize group activities that are difficult with you and the three or four other guys. Like doing an outdoor workout or, you know, uh, meeting up on a Saturday and trying to do a run, even if some of the dudes are fat, you know, like the mutual suffering creates teamwork bonds. All right. And if you think of any great team that's ever existed, the reason that they're great is because they've all witnessed each other work, sweat, bleed and suffer and be bad at shit together.

• 58:06Andy Frisella?

  And that creates an unbreakable team bond and it costs nothing. It's, it's one workout a month. You know, where you go out and you're fucking, you get in the park or wherever it is that you guys do and you, you run sprints and then, you know, you do, you do some pushups and shit and, um,

• 58:22Speaker 01

  Instead of just sitting on the tailgate drinking some beer.

• 58:24Andy Frisella?

  Yeah. That doesn't bond people the way that people think it does. That's a different kind of bond. Like there is a bond to that.

• 58:29Speaker 01

  Oh yeah, it's beneficial.

• 58:31Andy Frisella?

  But a real fucking like, I'm gonna pick this motherfucker up if he's on the ground. That comes from mutual suffering. And so I like all those ideas you have. Uh, I think that's great. I think that would help for sure, but I don't think that's gonna replace, and I, I'm not saying anything. I know it won't replace the work that it's going to take to bond people, um, which you can do for fucking free, bro. So I think those are good ideas though, for sure.

• 59:01Speaker 02

  Okay. Appreciate it.

• 59:02Andy Frisella?

  Love it, man.

• 59:03Speaker 01

  Yeah, brother. Well Vince, appreciate you calling in, brother.

• 59:07Speaker 02

  Thank you. Yeah. I appreciate all you guys with insight. I've been listening to you guys for a couple of years now. So it's cool to actually talk to you guys. Thank you for everything you do.

• 59:15Andy Frisella?

  Uh, you're welcome, bro. Thank you for going out there and doing the best that you can do.

• 59:21Speaker 01

  All right, brother.

• 59:21Speaker 02

  You guys have a good weekend.

• 59:23Speaker 01

  You too, man.

• 59:23Andy Frisella?

  You too, bro.

• 59:25Speaker 01

  Yeah, I was thinking, because I've heard you say this a few times too. It's like, you know, people always come to One P and they're like, man, where'd you guys find all these good people?

• 59:33Andy Frisella?

  Yeah, like we picked them off a fucking employee tree.

• 59:35Speaker 01

  Yeah, right, right. You gotta build them.

• 59:36Andy Frisella?

  Yeah.

• 59:37Speaker 01

  You got to, there has to be some investment into that.

• 59:39Andy Frisella?

  Well, and then once the culture starts to, once like it starts to materialize and gel, the culture becomes the filter.

• 59:46Speaker 01

  Mm hmm.

• 59:47Andy Frisella?

  Okay, so like, once-

• 59:48Speaker 01

  Then those good people do come.

• 59:50Andy Frisella?

  Yeah. Yeah, good people, it attracts good people, but it also filters out the people that won't make it here.

• 59:55Speaker 01

  Yeah.

• 59:55Andy Frisella?

  You know what I'm saying? So, in the beginning, it's, it's a little more difficult.

• 1:00:03Andy Frisella?

  And, and when it gets bigger, it becomes like a, an organism that is self-sustaining, for the most part. You still have to pour a lot of effort into it, but it's just a little bit different way. But where Vince is, you know, that's a difficult situation in any small business owner's career. You know, they're good at their skill set, but they don't quite understand how to operate a team or the business. I give him a lot of fucking credit for, you know, the fact that he's like, well, I was thinking, you know, I need to look at him like this. That's exactly right. Exactly right. And, um, you know, my goal, for a long time, I ran businesses, like he's kind of running them now, where I just wanted you to show up, do your shit, go fuck home.

• 1:00:49Andy Frisella?

  And when I, when I started to understand, he, here's what made me understand it.

• 1:00:59Andy Frisella?

  You are asking that person to trade a large amount of their life for something. It's gotta be bigger than money.

• 1:01:11Andy Frisella?

  You see what I'm saying? And the great thing about this is that

• 1:01:19Andy Frisella?

  people love building big ass shit. The bigger the thing, the harder the thing, the more inspired people are to take it on. And, um-

• 1:01:32Andy Frisella?

  The greatest part of my life, a lot of people think like, oh, it's probably that he gets to drive these cool cars and fly private planes and know all these fucking, you know, people and shit like, yeah, that's all cool. The coolest fucking part of my life is being able to say that we built something that not only benefited our customers, but allowed our team members

• 1:02:01Andy Frisella?

  to have a great life.

• 1:02:03Speaker 01

  Fulfill their goals.

• 1:02:04Andy Frisella?

  Yeah.

• 1:02:04Speaker 01

  Yeah.

• 1:02:04Andy Frisella?

  It's the fucking coolest thing ever, dude.

• 1:02:06Speaker 01

  Yeah.

• 1:02:06Andy Frisella?

  And it's the thing I'm most proud of. You know, it's not, it's not, it's, you know, all the other shit is cool. I'm not gonna lie. Okay. Yeah, it's fucking cool. It's cool. It's cool. It's cool.

• 1:02:16Speaker 01

  It's cool.

• 1:02:17Andy Frisella?

  But what the coolest thing is, is that when you, when you see

• 1:02:23Andy Frisella?

  the people who have traded their time for this big vision, winning as well, that's, that's the shit, bro.

• 1:02:31Speaker 01

  Yeah, bro. New house, new car.

• 1:02:34Andy Frisella?

  Yes.

• 1:02:34Speaker 01

  Yeah, bro, that shit's.

• 1:02:35Andy Frisella?

  Fucking awesome, bro.

• 1:02:36Speaker 01

  Yeah, yeah.

• 1:02:37Andy Frisella?

  It's the fucking best shit ever.

• 1:02:38Speaker 01

  Yeah, that's real, man. I love it, man. Guys, Andy, that was three. Well, hell of a way to start a Monday.

• 1:02:44Andy Frisella?

  Yeah. All right, let's get out there. Let's make some shit happen. We'll see you guys tomorrow with a little cruise, the internet action. And, uh, don't be a hoe. Shut the shop.